Courtyard by Marriott Fort Smith Downtown

Hotels
•
Courtyard by Marriott
8.4 (448 reviews)
900 Rogers Avenue , Fort Smith , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean lobby and common areas
Cons:
Smelly rooms
Limited breakfast
Missing amenities

Categories

Cleanliness
7.9
Rooms described as smelly and not very clean.
Service
9.4
Friendly and efficient staff praised in multiple reviews.
Location
9.4
Great location near downtown with walking access.
Room Quality
7.9
Some issues with mattress and ventilation mentioned.
Amenities
7.9
Missing microwave and limited breakfast options.
Value for Money
8.4
Mixed reactions about pricing vs. quality for a Marriott property.
Food and Beverage
7.4
Limited breakfast options and coffee quality noted.
Overall Experience
8.9
Overall a good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:38

Property Description

Convenient Location and Amenities
Less than 5 miles from downtown Fort Smith, Courtyard Fort Smith Downtown offers easy access to attractions like the Trolley Museum. The hotel features an indoor pool, whirlpool, and a restaurant serving a hot breakfast.

Comfortable Rooms and Entertainment
Rooms at Courtyard Fort Smith Downtown are elegantly decorated and equipped with modern amenities including flat-screen TVs with HBO. Guests can unwind in the evening with dinner options available on-site.

Relaxation and Convenience
Guests can enjoy complimentary access to the fitness center and relax in the various lounge areas, including cozy fireside seating. With free Wi-Fi, newspaper, and coffee in the lobby, Courtyard Fort Smith Downtown ensures a comfortable and convenient stay.

Book your stay at Courtyard Fort Smith Downtown for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests bringing a pet must pay an additional nonrefundable fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FSM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 448 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
Y
Youngblood • couple • us
9
2026-04-18 • via Nuitee
O
Oleksandra • solo_traveller • us
10
Great stay
Pros:

Good location

Cons:

Clean, quiet hotel and very friendly staff

2026-04-16 • via Nuitee
J
Julie • family_with_children • us
9
Pros:

The young lady working the front desk when we checked in was so very helpful. We needed to modify our payment method. It took time and she had a line. Very professional. The room was clean and quiet

Cons:

Paying extra for breakfast but we'll live.

2026-04-09 • via Nuitee
S
Shannon • couple • us
1
Didn’t stay!!!!
Pros:

I didn’t stay here cause the date wasn’t avaliblr

Cons:

I didn’t get a refund with multiple attempts

2026-04-07 • via Nuitee
J
Jane • extended_group • us
9
2026-04-04 • via Nuitee
R
Randall • solo_traveller • us
10
Pros:

Close to the convention center.

Cons:

There was only one staff for the breakfast and coffee area. I felt so sorry for her. With a busy weekend they needed more help.

2026-03-31 • via Nuitee
M
Michelle • couple • us
10
2026-03-25 • via Nuitee
W
Whitley • extended_group • us
10
2026-03-16 • via Nuitee
A
Ariel • family_with_children • us
6
Pros:

It was a great location. The staff was very friendly. It’s a beautiful hotel.

Cons:

The bed wasn’t comfortable. The hair dryer didn’t work and I did ask for another one and it took over an hour to get it.

2026-03-15 • via Nuitee
O
Oliver • couple • us
1
Didn’t happen.
Cons:

I booked a room and they didn’t even receive the confirmation even though it said it was confirmed? I’m actually confused. I’ve always had issues with this hot due to a tournament i have to do EVERY YEAR so at this point im just never booking again.

2026-03-12 • via Nuitee
T
Tara • family_with_children • us
7
Pros:

Nice place. Staff friendly as well

Cons:

Nothing was bad. Maybe the part of town

2026-03-05 • via Nuitee
H
Hunter • couple • us
10
2026-02-24 • via Nuitee
T
thornton • couple • us
7
Exactly
Pros:

Everything

Cons:

Nothing

2026-02-24 • via Nuitee
M
McCormick • family_with_children • us
10
Pros:

The room was clean and comfortable.

Cons:

Nothing.

2026-01-30 • via Nuitee
N
Niki • couple • us
10
2026-01-27 • via Nuitee
S
stanley • couple • us
8
A good deal but not like Drury Inn
Pros:

Nice building. Their restaurant was a bit pricey but the food was tasty.

Cons:

No breakfast and no microwave in the room.

2026-01-20 • via Nuitee
S
Santana • couple • us
7
It was good
Pros:

It’s very nice and not to expensive

Cons:

Breakfast was confusing, there wasn’t any when we when down at 8am. It starts at 7am

2026-01-19 • via Nuitee
G
Gordon • solo_traveller • us
3
Staff was very disappointing.
Pros:

The room was nice sized for just one person.

Cons:

I took pictures it was so disappointing...After spending about $1,900 for staying there, my room had been skipped over for 2 days...All of my trash cans were completely full and over flowing...my toilet had black/green mold growing on it, completely out of toilet paper and completely out of fresh towels. I call the front desk and greeted by a very unhospitable front manager. She informed me it WAS MY FAULT the room had not been cleaned. She informed me that I MUST CALL AND MAKE A REQUEST EVERY NIGHT to have my room cleaned the next day. So I put in the request. Arrived back to my room after work to find my room had the bed made and only half the trash taken out...the towels were placed on my bed, there were still things GROWING in my toilet & the room smelled like urine do to the toilet not being cleaned in several days. They also had NOT resupplied me with toilet paper. I called down to the front desk and was again greeted with distain by the front desk. She said she didn't know what happened but she would have toilet paper "run up to my room". Thirty minutes later I go down stairs and ask for the toilet paper, at which time she simply opened a cabinet behind her and handed me 2 rolls.
For the amount of money and the supposed luxury Courtyard is suppose to have, I was EXTREMELY DISAPOINTED! I am a retired Marine of 21 years, rest assured I will be letting all of my colleagues know about my horrible experience as well as all of my contractors to pass it down to their remote workers ( I'm a General Manager for Military Projects). This experience is absolutely turned me off to Courtyard and your parent companies.


Kind regards,
Gordon Davis
USMC

2026-01-19 • via Nuitee
M
MUHAMMAD OBAID • solo_traveller • us
5
Pros:

Room was good and clean.

Cons:

The staff overnight was rude. Did not open the door while I was waiving from outside. She took her sweet time and then kept talking to a person. Finally after a minute or so she opened the door and wasn’t happy to see me. Finally in the morning she could check me out and wanted to charge my card. I said ok do it but she could not do that either and then I have to wait for the supervisor to come wipe my uber was waiting outside. Supervisor came and said he has prepared and did few clicks and checked me out. Everything was okay except the night staff lady. Not good for business I guess.

2026-01-19 • via Nuitee
K
Karl-Heinz • extended_group • us
4
Nie wieder!
2026-01-19 • via Nuitee