Residence Inn by Marriott San Antonio North Stone Oak

Hotels
Residence Inn
7.8 (231 reviews)
1115 North Loop 1604 East , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
Outdated room decor
Bugs reported

Categories

Cleanliness
4.45
Multiple reports of cleanliness issues, including smells and bugs.
Service
8.95
Staff received high praise for their kindness and helpfulness.
Location
8.95
Good location noted, especially for medical appointments.
Room Quality
6.45
Some rooms showed signs of wear and issues like mattress discomfort were reported.
Amenities
8.45
Good amenities including pool, hot tub, and breakfast options.
Value for Money
8.45
Great value for the price based on available amenities.
Food and Beverage
8.45
Breakfast was reported to have a lot of choices and was generally well-liked.
Overall Experience
8.25
Mixed feelings based on reports; some enjoyed, but significant cleanliness issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Well-Equipped Kitchen and Free Wi-Fi

At Residence Inn San Antonio North, enjoy the convenience of a well-equipped kitchen in every room, perfect for preparing your favorite meals. Stay connected with complimentary Wi-Fi throughout the property.

24-Hour Fitness Center and Heated Outdoor Pool

Keep up with your fitness routine at the 24-hour fitness center, then relax and unwind in the heated outdoor pool with a soothing hot tub. Whether you prefer a workout or a leisurely swim, we have you covered.

HomeTouch Breakfast and Grocery Shopping Service

Start your day right with the HomeTouch Breakfast, featuring a variety of hot dishes served buffet-style. Need groceries? Take advantage of our grocery shopping service for a hassle-free stay.

Experience comfort and convenience at Residence Inn San Antonio North. Book now for a memorable stay in San Antonio!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

7.8
Based on 231 reviews
Cleanliness: 4.45
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
M
Mary couple us
10
Had a doctors appointment and it was just around the corner it really safe time and trying to beat San Antonio traffic.
Pros:

The location

2026-08-21 via Nuitee
P
Paul solo_traveller us
7
Pros:

It was close to my doctor's office.

Cons:

The place could use some remodeling.

2026-08-13 via Nuitee
C
Castillo couple us
1
Not food
Pros:

Location

Cons:

Hallway and building stink like shit, and dirty.

2026-08-10 via Nuitee
M
Marina extended_group us
7
Decent stay, some details could use attention.
Pros:

* Cleanliness & Comfort: Aside from the desk and shakers, the rest of the room appeared clean. The bed comfort was a solid 8 out of 10.
* Bathroom: The shower was well-stocked with shampoo, conditioner, and body wash.
* Breakfast: The complimentary breakfast tasted good. My only suggestion for improvement would be adding a microwave for guests who prefer to heat their food up a bit more.

Cons:

* Cleanliness: Right when we walked in, we found a tiny cockroach on the desk. Additionally, the salt and pepper shakers had melted cheese on them, meaning they had not been properly cleaned before our arrival.
* Room Features: The refrigerator drawer was missing its top cover, so items placed there just fell straight to the bottom of the drawer.
* AC Issues: The window AC unit was far too small for the room. The main cooling unit for the kitchen and living area struggled significantly; even though it was set to 70°F, it never dropped below 73°F.
* Amenities: While the pool was okay, the whirlpool was out of order and looked poorly maintained.

It is a fine place to stay, but management needs to address these minor maintenance and housekeeping details.

2026-08-10 via Nuitee
Y
Yendi family_with_children us
1
Stressful stay when I was supposed to relax.
Pros:

Nothing i was supposed to relax and i was stressed the whole time.

Cons:

Roaches when I arrived, dust everywhere, hair in the shower and blood stains on pillow. If that was not enough someone try breaking in my room opening door at 2 am and no one went to help until 3 something that police arrived. The person was still outside my room.

2026-08-04 via Nuitee
L
Letizia extended_group us
9
2026-07-20 via Nuitee
O
Oscar solo_traveller mx
7
Pros:

La ubicación y la zona

Cons:

Que no respetaron el precio que te dice la aplicación te cobran otra en el Hotel

2026-07-13 via Nuitee
L
Lapree extended_group us
5
2026-07-07 via Nuitee
P
Palacios solo_traveller sv
9
Recomendable
2026-07-03 via Nuitee
R
Ruby couple us
7
Pros:

Decent location and price

Cons:

No working Ice machines, room and hallways smelled like mildew, gym only has two machines and some dumbbells.

2026-06-29 via Nuitee
F
Frederick solo_traveller us
3
Pros:

Location

Cons:

The pullout mattress was very old.

2026-06-22 via Nuitee
J
Julian solo_traveller us
9
2026-06-13 via Nuitee
S
Sarah couple us
7
Pros:

Location was great, it was quiet, staff was very friendly

Cons:

It is on the older side, could use some refreshing . and the breakfast was really lacking both mornings I was there

2026-05-19 via Nuitee
R
Robin couple us
7
2026-05-16 via Nuitee
Y
yvette couple us
10
2026-05-08 via Nuitee
G
Gabriella couple ca
3
I have stayed in many Residence Inns this is not one I would return too for the high price and awful rooms.
Pros:

It was in a good location for our needs. The staff were good, pleasant, and helpful.

Cons:

The room was very dated old unclean the bed’s uncomfortable. No pressure in the shower and no hot water only warm.The first room we had was filthy, asked for a different room that night. They didn’t have one,
However got one in the morning. This was ok

2026-04-21 via Nuitee
C
Crystal family_with_children us
10
2026-03-27 via Nuitee
H
HEATHER family_with_children us
6
2026-03-22 via Nuitee
J
Jennifer family_with_children us
10
I will 100 percent rent again love it there
Pros:

Love the property u can cook also has a fridge microwave love it

2026-03-18 via Nuitee
G
Gilbert family_with_children us
10
2026-03-17 via Nuitee