Residence Inn by Marriott San Antonio North Stone Oak

Hotels
Residence Inn
7.8 (216 reviews)
1115 North Loop 1604 East , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
Outdated room decor
Bugs reported

Categories

Cleanliness
4.45
Multiple reports of cleanliness issues, including smells and bugs.
Service
8.95
Staff received high praise for their kindness and helpfulness.
Location
8.95
Good location noted, especially for medical appointments.
Room Quality
6.45
Some rooms showed signs of wear and issues like mattress discomfort were reported.
Amenities
8.45
Good amenities including pool, hot tub, and breakfast options.
Value for Money
8.45
Great value for the price based on available amenities.
Food and Beverage
8.45
Breakfast was reported to have a lot of choices and was generally well-liked.
Overall Experience
8.25
Mixed feelings based on reports; some enjoyed, but significant cleanliness issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Well-Equipped Kitchen and Free Wi-Fi

At Residence Inn San Antonio North, enjoy the convenience of a well-equipped kitchen in every room, perfect for preparing your favorite meals. Stay connected with complimentary Wi-Fi throughout the property.

24-Hour Fitness Center and Heated Outdoor Pool

Keep up with your fitness routine at the 24-hour fitness center, then relax and unwind in the heated outdoor pool with a soothing hot tub. Whether you prefer a workout or a leisurely swim, we have you covered.

HomeTouch Breakfast and Grocery Shopping Service

Start your day right with the HomeTouch Breakfast, featuring a variety of hot dishes served buffet-style. Need groceries? Take advantage of our grocery shopping service for a hassle-free stay.

Experience comfort and convenience at Residence Inn San Antonio North. Book now for a memorable stay in San Antonio!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 216 reviews
Cleanliness: 4.45
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
Y
yvette couple us
10
2026-05-08 via Nuitee
G
Gabriella couple ca
3
I have stayed in many Residence Inns this is not one I would return too for the high price and awful rooms.
Pros:

It was in a good location for our needs. The staff were good, pleasant, and helpful.

Cons:

The room was very dated old unclean the bed’s uncomfortable. No pressure in the shower and no hot water only warm.The first room we had was filthy, asked for a different room that night. They didn’t have one,
However got one in the morning. This was ok

2026-04-21 via Nuitee
C
Crystal family_with_children us
10
2026-03-27 via Nuitee
H
HEATHER family_with_children us
6
2026-03-22 via Nuitee
J
Jennifer family_with_children us
10
I will 100 percent rent again love it there
Pros:

Love the property u can cook also has a fridge microwave love it

2026-03-18 via Nuitee
G
Gilbert family_with_children us
10
2026-03-17 via Nuitee
C
Cynthia solo_traveller us
10
Pros:

Friendly staff

2026-03-16 via Nuitee
M
Marsha extended_group us
10
Pros:

Staff was so friendly and room temperature can be controlled by my choice

Cons:

The smell of the hallways

2026-02-09 via Nuitee
R
Roope solo_traveller us
10
Great experience, great amenities, very nice and affordable
Pros:

Everything from the room to the staff

Cons:

Nothing

2026-01-30 via Nuitee
C
Cassandra couple us
7
2026-01-30 via Nuitee
J
Jesus family_with_children us
10
2026-01-19 via Nuitee
M
Mary couple us
9
Great day for Christmas shopping in San Antonio
Pros:

The hotel is comfortable in nice location. The staff was exceptional.

2025-12-28 via Nuitee
H
Haley family_with_children us
10
Our home away from home!
Pros:

Everything! We have no complaints. The staff is top notch. The comfort level is as close to home as we can get. The extra mile that this hotel goes for their guests is amazing!

Cons:

There isn't anything we don't like.

2025-12-22 via Nuitee
H
Haley family_with_children us
10
Almost like home!
Pros:

Everything! The convenience, the staff, the location, the amenities, the comfort...

Cons:

My only complaints: we were missing our tub drain and the ice maker in our room didn't work. The hotel had an ice maker so not really a huge deal.

2025-12-15 via Nuitee
H
H. Khan family_with_children pk
9
2025-12-10 via Nuitee
A
Anna couple us
10
Excellent experience. Meets all your needs!
Pros:

This was a great experience and everything was just as expected and more! All the staff were kind, the room size was huge and accommodating, the breakfast was fresh with a lot of choices, the outside was clean and tidy, the location is great especially for medical appointments and Costco is right next door. And no noise, just the usual as would be expected. We will definitely stay again when in the area.

Cons:

Nothing!

2025-12-10 via Nuitee
H
Haley family_with_children us
10
Would definitely stay here again!
Pros:

The staff was excellent. The bed was super comfortable. Room was quiet. TV selection was good. Breakfast was really good. The coffee with syrup and water with fruit up front is a nice touch!

Cons:

The heat went off in the middle of the night and it was freezing in the middle of the night. Some setting that was locked in- maybe it was us not knowing how to change it but that's my only complaint!

2025-12-08 via Nuitee
A
Amy family
2
Pros:

The room looked outdated. The beds were not comfortable. the skirt around bed was torn. The sofa bed was not appealing. Tattered carpet. Wallpaper looked to be peeling and not sure but May looked like mold. Staff was friendly. I personally would not return.

2025-10-12 via Nuitee
S
Sean
10
Pros:

N/a

2025-10-04 via Nuitee
L
Linda
10
Pros:

Great place to stay

2025-09-26 via Nuitee