Courtyard Marriott Lake Placid

Hotels
Courtyard by Marriott
8.2 (191 reviews)
5920 Cascade Road , Lake Placid , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Nice pool
Cons:
Room cleanliness issues
High prices
Outdated rooms
Limited food options

Categories

Cleanliness
7.18
The room was not clean and didn’t appear to be well kept. The tub looked old and had drainage issues.
Service
9.99
The reception staff and bartender were very nice and welcoming. Clean rooms and amicable staff.
Location
9.69
Good location, very quiet, away from the main streets but very short drive. Beautiful place - quiet, clean, nice pool, convenient to town.
Room Quality
6.64
The hotel needs a renovation. Rooms are outdated and bed quality is poor.
Amenities
8.17
Had a nice outside sitting area, big pool, and the property is clean and large.
Value for Money
7.13
Too expensive for the quality of the room and amenities.
Food and Beverage
7.68
Limited restaurant menu and out of some meal items, free continental breakfast provided but not ideal.
Overall Experience
9.15
The stay was generally nice, though with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:12

Property Description

Convenient Location in Lake Placid Olympic Region
Located in the historic Lake Placid Olympic Region, our hotel offers comfortable accommodations near local attractions and dining options. Take advantage of the town's trolley service for easy access to the town center and Whiteface Mountain.

Relaxing Indoor Pool and Hot Tubs
Unwind after a day of exploring in our indoor pool or one of the two hot tubs available for guests. Whether it's summer or ski season, our facilities provide the perfect way to rejuvenate.

24-Hour Market and Hot Breakfast Buffet
Visit our around-the-clock Market to satisfy your cravings, then retreat to a cozy guestroom featuring designer bedding. Wake up refreshed and indulge in a delicious hot breakfast buffet to kickstart your day.

Book now for a memorable stay at our Lake Placid hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 191 reviews
Cleanliness: 7.18
Service: 9.99
Location: 9.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 9.15
C
Chris solo_traveller us
7
Overall very good
Pros:

Location, clean, quiet and comfortable

Cons:

1.Hot tubs not operating
2.”bistro breakfast” with everything else ala carte was very expensive

2026-03-29 via Nuitee
E
Erin solo_traveller us
8
2026-03-05 via Nuitee
D
David family_with_children us
9
2026-01-20 via Nuitee
D
Deirdreanne64 Couples Clifton, New Jersey
4
Not Marriott quality
Pros:

We stayed here for 4 nights to celebrate New Year's Eve. When we checked in we never received a warm greeting. On my Bonvoy profile I have higher floors request but it wasn't available to us. We were on the second floor in the back. The room was worn looking, bed was too soft and uncomfortable, loud hvac system and super thin toilet tissue worst then Scott tissue.
Some of the breakfast choices were always sold out which was disappointing. I understand there were some bobsled teams staying there so very understaffed for daily tasks like housekeeping. We had to call a few times to let them know our room wasn't cleaned yet. Kids were playing hockey in the hallways and kept hitting our door at night. The hot tubs were not working and looks like it's been in disrepair for months. I expressed my concerns to the front desk and they told me they would add Bonvoy points to my account. As of today, they have not been loaded. Marriott should be embarrassed calling this a Courtyard. It's run down and poor management. It's a 2 star hotel in my book. I am a travel professional and would never recommend this place.

2026-01-08 via Tripadvisor
C
Cassidy couple us
10
2026-01-07 via Nuitee
M
Marianne family_with_children us
9
2026-01-03 via Nuitee
D
Dirk family_with_children us
7
2026-01-01 via Nuitee
H
Heather couple us
3
Pros:

The reception staff and bartender were very nice and welcoming.

Cons:

The two hot tubs were not in working order and will not be for a while. The internet service was poor. In the room there was only decaf coffee and powdered creamer. The price was very high for the experience. The restaurant/bar had a small menu and were out of two meal menu items (bistro burger and grilled cheese/soup).

2025-11-15 via Nuitee
A
AUGUST couple us
10
My wife and I love the hotel. Great location. Very clean and peaceful
Pros:

Too expensive. After spending 325 for room couldn’t really afford the breakfast

Cons:

Free continental breakfast

2025-11-01 via Nuitee
J
Julie solo_traveller us
8
Comfortable but the price needs to be adjusted a lot
Pros:

Bed was very comfortable

Cons:

The price of the stay was way too much for one night.

2025-10-11 via Nuitee
J
Jill partner
10
Pros:

The woman in charge of the front desk tonight did an awesome job of handling a busy check in with a smile and great attitude. I recommend you hang in to her with a very nice raise and promotion.

2025-10-11 via Nuitee
O
O1479UYtomk Couples
2
Horrible
Pros:

The hotel needs a renovation. Pulling up to the hotel the paint is peeling off. The rooms are outdated. The couch was broken and stained, you couldn’t even sit on it. The bed was so bad that you rolled to the center.

2025-10-09 via Tripadvisor
J
James partner
10
Pros:

Very pleased with the room and hotel. Everything was clean and well maintained. Will definitely book again.

2025-10-05 via Nuitee
P
Paula extended_group us
8
2025-10-01 via Nuitee
J
JENNY
10
Pros:

Clean and peaceful

2025-09-30 via Nuitee
D
Diego family
10
Pros:

Clean rooms and amicable staff

2025-09-27 via Nuitee
E
Eileen partner
8
Pros:

Clean, quite, shops nearby and nearby all attractions.

2025-09-27 via Nuitee
C
Cindi family
6
Pros:

The property is clean, large, and staff were great. They could use an upgrade of beds.

2025-09-18 via Nuitee
K
Kathleen
8
Pros:

Friendly clean

2025-09-10 via Nuitee
C
Carl family
10
Pros:

Beautiful place - quiet, clean, nice pool, convenient to town but not in the middle of the crowd.

If anything was unusual, it was the breakfast service ... a little like ordering at a fast food restaurant, but with table service - and really good food!

2025-08-24 via Nuitee