Courtyard by Marriott Knoxville Airport Alcoa

Hotels
•
Courtyard by Marriott
9 (244 reviews)
141 Furrow Way , Alcoa , US
+1 865-977-8333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Rude management
No room service
Limited breakfast options

Categories

Cleanliness
8.58
The hotel was reported as clean, but there were issues with lost items and the lobby smell.
Service
9.05
Mixed reviews of staff, with some being helpful but others exhibiting rude behavior.
Location
9.59
Conveniently located near the airport, ideal for travelers.
Room Quality
9.04
Rooms were described as comfortable and well-appointed, though some maintenance issues were noted.
Amenities
8.57
Nice amenities reported, but lacking in pool towels and room service.
Value for Money
9.03
Good value overall, though some services like breakfast were deemed expensive.
Food and Beverage
8.58
Food options available, but breakfast not complimentary and seen as pricey.
Overall Experience
9.55
Overall enjoyable with some significant issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:58

Property Description

Convenient Location and Stunning Views
Directly adjacent to McGhee Tyson Airport, our hotel offers breathtaking views of the Great Smoky Mountains, creating a serene and picturesque setting for your stay.

Modern Amenities for Ultimate Comfort
Indulge in our indoor pool, hot tub, and well-equipped exercise room, or stay connected with complimentary Wi-Fi. Our spacious rooms feature convenient amenities like refrigerators, coffee makers, and ergonomic workspaces for your comfort.

Delightful Dining and Leisure Options
Start your day with a delicious buffet breakfast or unwind at the Courtyard Lounge with a glass of wine. Explore nearby attractions such as Pine Lakes Golf and Country Club, Knoxville Zoo, and outdoor activities along the Tennessee River.

Book your stay at Courtyard by Marriott Knoxville Airport Alcoa for a memorable and relaxing experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9
Based on 244 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
L
Linda • family_with_children • us
10
Great location, clean room and comfortable bed.
Pros:

Great location for what we were there for. The room was clean and the bed was very comfortable.

Cons:

Nothing

2026-10-12 • via Nuitee
J
John • couple • us
10
2026-10-12 • via Nuitee
S
Shelia • couple • us
10
Excellent. Staff was super friendly and concerned with our comfort.
Pros:

Really nice and clean hot tub was amazing

Cons:

Nothing

2026-10-11 • via Nuitee
S
Shelia • couple • us
10
2026-10-11 • via Nuitee
L
LOB • solo_traveller • us
10
Layover in Knoxville
Pros:

Very comfortable bedding. Room had a sofa with ottoman as well. Electric coffee maker inroom.

Cons:

Door handle does not turn down to enter. Instead ypu swing handle up - this oddity caused an unnecessary trip back to front desk.

2026-09-12 • via Nuitee
L
Larry • couple • us
8
Over all good
Pros:

It was fantastic 🙌

Cons:

Getting in an out of parking lot was awful 😞 traffic was very heavy all day.

2026-09-06 • via Nuitee
L
Lisa • couple • us
10
Well it was awesome. Brittney at the front desk was crazy amazing! She was so kind , knowledgeable, and fun! I wanted
Pros:

Super close to the airport

Cons:

Clean and loved the bistro

2026-08-24 • via Nuitee
R
Rene • couple • us
10
2026-08-03 • via Nuitee
P
Parker • solo_traveller • us
10
2026-08-03 • via Nuitee
S
Sheri • couple • us
10
2026-07-06 • via Nuitee
K
Kristie • couple • us
9
2026-07-03 • via Nuitee
R
RYOTA • solo_traveller • jp
7
n/a
Pros:

n/a

Cons:

n/a

2026-06-22 • via Nuitee
T
Torie • couple • us
10
2026-05-22 • via Nuitee
A
Alison • couple • us
10
2026-04-28 • via Nuitee
T
Tenika • solo_traveller • us
10
2026-04-25 • via Nuitee
R
Robert • extended_group • us
10
Pros:

Clean. Nice, friendly staff

Cons:

There was anything I didn’t like.

2026-04-22 • via Nuitee
D
Danielle • family_with_children • us
5
Well-priced room in a convenient spot, however, do not rely on their shuttle service.
Pros:

Location: The hotel was perfectly situated for our travel needs.

Price: The rates were very competitive and aligned well with our budget.

Cons:

Shuttle Reliability: We pre-scheduled a shuttle to the airport, but it did not arrive on time. While the front desk insisted "all was good," the driver later informed us that our trip had never actually been put on the schedule. This caused unnecessary stress during our departure. Additionally, they did not help with loading our luggage in the back.

Cleanliness/Odors: The entire shuttle smelled strongly of cigarettes. It was a very unpleasant environment for a commute to the airport especially with kids.

2026-04-20 • via Nuitee
D
Denver • couple • us
10
2026-04-15 • via Nuitee
H
Helene • family_with_children • us
10
Staff was lovely.The room was very clean and comfortable.Very happy with our stay
Pros:

We did not get to have breakfast.Had to leave early for an early flight before breakfast was served

2026-03-24 • via Nuitee
W
William • couple • us
9
Our stay was very comfortable and let us a great start to our trip.
Pros:

We had a very early flight and didn't have time to have breakfast at the facility. So, I can't comment on the quality of the breakfast. However, the room was very comfortable in every aspect: the bed, the HVAC that allowed us to set the temperature exactly as we liked.

Cons:

There was a little confusion when I checked in because the desk clerk didn't understand my name's spelling and couldn't at first find my reservation. The other very minor issue was that there wasn't any form of clock in my room.

2026-03-18 • via Nuitee