Courtyard by Marriott Knoxville Airport Alcoa

Hotels
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Courtyard by Marriott
9 (223 reviews)
141 Furrow Way , Alcoa , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Rude management
No room service
Limited breakfast options

Categories

Cleanliness
8.58
The hotel was reported as clean, but there were issues with lost items and the lobby smell.
Service
9.05
Mixed reviews of staff, with some being helpful but others exhibiting rude behavior.
Location
9.59
Conveniently located near the airport, ideal for travelers.
Room Quality
9.04
Rooms were described as comfortable and well-appointed, though some maintenance issues were noted.
Amenities
8.57
Nice amenities reported, but lacking in pool towels and room service.
Value for Money
9.03
Good value overall, though some services like breakfast were deemed expensive.
Food and Beverage
8.58
Food options available, but breakfast not complimentary and seen as pricey.
Overall Experience
9.55
Overall enjoyable with some significant issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:58

Property Description

Convenient Location and Stunning Views
Directly adjacent to McGhee Tyson Airport, our hotel offers breathtaking views of the Great Smoky Mountains, creating a serene and picturesque setting for your stay.

Modern Amenities for Ultimate Comfort
Indulge in our indoor pool, hot tub, and well-equipped exercise room, or stay connected with complimentary Wi-Fi. Our spacious rooms feature convenient amenities like refrigerators, coffee makers, and ergonomic workspaces for your comfort.

Delightful Dining and Leisure Options
Start your day with a delicious buffet breakfast or unwind at the Courtyard Lounge with a glass of wine. Explore nearby attractions such as Pine Lakes Golf and Country Club, Knoxville Zoo, and outdoor activities along the Tennessee River.

Book your stay at Courtyard by Marriott Knoxville Airport Alcoa for a memorable and relaxing experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 223 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
D
David • solo_traveller • tw
7
2026-02-08 • via Nuitee
L
Lynda • couple • us
9
2026-01-30 • via Nuitee
L
Lisa • couple • us
10
Pros:

Convenient

2026-01-25 • via Nuitee
G
Gregory • couple • us
8
Enjoyed our stay. Friendly staff!!
Pros:

The room was very comfortable.

Cons:

Breakfast was very good, but not complimentary. Rather expensive.

Difficult getting on the busy highway.

2026-01-20 • via Nuitee
J
Joseph P • family_with_children • us
9
2026-01-19 • via Nuitee
A
Austin • couple • us
10
Excellent
Pros:

had football

Cons:

Front desk took a lil long

2026-01-19 • via Nuitee
C
Catherine • extended_group • us
4
I wish there was better management and staffing.
Pros:

The jacuzzi was nice and the bistro staff was very kind. The layout of the room is spacious and nice.

Cons:

The manager that we saw when we left was very rude. I have an infant and a child and she was talking about noise and all we were doing was getting them ready to check out and the infant needed a nap. But, there was a crowd that partied on New Years Eve and no one said anything about them. When I voiced my complaints and concerns, she brushed me off. There were no towels for the pool or gym. We did not get room service the whole stay. The pool is supposed to be heated but, it was freezing. The batteries in the remote were dying and I could never find anyone to assist with new batteries. I had to buy new ones after I gave up on asking them or trying to find someone.

2026-01-03 • via Nuitee
L
Lanette • solo_traveller • us
10
Delightful
Pros:

The front desk staff are wonderful and delightful very helpful! Clean and comfortable rooms all amenities in great working condition.

Cons:

All was well

2026-01-02 • via Nuitee
A
Amanda • family_with_children • us
10
2025-12-29 • via Nuitee
S
Susan • couple • us
10
Very comfortable and high quality.
Pros:

The hotel was virtually at the airport—very convenient for the last night of our vacation.

Cons:

The parking lot didn’t do the hotel justice—kind of shabby for your beautiful hotel.

2025-12-14 • via Nuitee
C
Carolina • family_with_children • es
10
Enjoyed my stay
Pros:

Nice ambiance and cozy vibes!

2025-11-03 • via Nuitee
R
Richard • solo_traveller • us
7
It was exactly what I was looking for.
Pros:

It was close to airport. Staff was great!

Cons:

There wasn’t much around it except for hotels and a Ruby Tuesday.

2025-10-27 • via Nuitee
J
Joan • solo_traveller • us
9
Pros:

The staff were very friendly and helpful. The bed was very comfortable.

2025-10-25 • via Nuitee
M
Matthew • friends
10
Pros:

Beautiful property, very clean and front desk staff was very kind!

2025-10-04 • via Nuitee
F
Filomena • couple • us
9
I had trouble with the front desk my credit card was overcharged and is different from the invoice. I have been having t
Pros:

Fine

Cons:

Fine

2025-10-01 • via Nuitee
M
Michelle • solo_traveller • us
10
I would definitely stay here again
Pros:

Very conveniently located to the airport. The staff were excellent. I love that they had the small bistro available to get a bite to eat without having to leave the property.

Cons:

Nothing, everything was very nice

2025-09-30 • via Nuitee
E
Emilie
6
Pros:

NA to pets
Housekeeping was 5 stars

2025-09-26 • via Nuitee
D
Deborah • family
2
Pros:

This property is very clean. Staff at check in and restaurant fantastic. The issue I have is that I left a dress in the closet and called the next day. I called twice. Apparently housekeeping said they couldn’t find it in the closet and I know distinctly I left it there. They have a lost and found and not there. There is no doubt whatsoever that I left it in the closet.

2025-09-21 • via Nuitee
D
Daniel
8
Mehh
Pros:

No free breakfast. Only Starbucks, too expensive, limited hours

2025-09-09 • via Nuitee
B
Brian • family
10
Pros:

Convenient and clean.

2025-09-04 • via Nuitee