Courtyard by Marriott Wichita at Old Town

Hotels
Courtyard by Marriott
8.4 (317 reviews)
820 East 2nd Street North , Wichita , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
5.74
Significantly criticized due to cleanliness issues, with reports of garbage and unclean conditions.
Service
10
Many positive mentions, particularly of the bartender Alejandra, indicating great service quality.
Location
10
Close to many restaurants, although some ancillary points raised.
Room Quality
8.74
Positive comments on overall experience, but specific complaints about room maintenance.
Amenities
8.24
Lack of basic amenities such as microwave and bar soap were noted.
Value for Money
7.74
Concerns raised over high parking fees and cost of coffee.
Food and Beverage
6.74
Several items unavailable as listed on menu raised disappointment.
Overall Experience
10
Mixed feedback overall but strong service and location contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:41

Property Description

Central Location in Old Town Wichita
Located in the heart of the old town, Courtyard by Marriott Wichita offers proximity to top restaurants, entertainment, and cultural attractions.

Comfortable Rooms and Modern Amenities
Enjoy spacious rooms equipped with work desks, coffee makers, and essential amenities like hairdryers and ironing facilities. Stay connected with complimentary WiFi and keep fit at the on-site exercise room.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious a la carte breakfast at Courtyard Café and unwind with drinks at the hotel lounge. Explore nearby attractions such as the Museum of World Treasures and Sedgwick County Zoo just a short distance away.

Book now for a memorable stay at Courtyard by Marriott Wichita at Old Town.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: breakfast rates include breakfast for a maximum of 2 adults and 2 children per room.

Please note: $75 nonrefundable fee is charged per stay for pets, max 50 lbs per pet, max 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICT

Location

Guest Reviews

8.4
Based on 317 reviews
Cleanliness: 5.74
Service: 10
Location: 10
Room Quality: 8.74
Amenities: 8.24
Value for Money: 7.74
Food and Beverage: 6.74
Overall Experience: 10
A
Ashley extended_group us
7
Okay
Pros:

The size of the room

Cons:

The towels were the worst towels I’ve ever had to use. The plumbing was messed up in our room. The stools and tub were clogged.

2026-08-02 via Nuitee
P
Pete couple us
9
Great stay in Old Town Wichita.
Pros:

The staff were so accommodating and wonderful. The 3 ladies who worked the bar/Starbucks counter were incredible, very engaging and most importantly they seemed very happy. My wife had a migraine and I spent some time in the evening and in the morning in the lobby. Mariah, Merceds and Reina went above and beyond the call of duty to help me feel comfortable. They are wonderful representations of the organization. The location was great, so many cool little bars, restaurants in walking distance. The facilities were clean and in good condition.

Cons:

This has nothing to do with the hotel, but the area, which was wonderful, was a little different than what I expected. Very nightclubby area. Which was cool but just a little less "old couple" friendly than what we expected.

2026-07-17 via Nuitee
S
Samuel couple us
7
Pros:

Very clean, friendly staff. Looked nice and good location if you want to be close to old town

Cons:

Check in took 30 plus minutes and we got traded off twice. Also breakfast not included

2026-07-13 via Nuitee
L
lujuandah Solo travel
10
Awesome bar tender
Pros:

I was well treated and appreciated the good service I got behind the bar

2026-07-06 via Tripadvisor
J
J7360CVrenem Business
10
Company trip
Pros:

Laura at the bar was amazing!!! Reina was too amazing! Def recommend this place!

2026-06-30 via Tripadvisor
C
chelseasB8100DZ Business
10
Wonderful service and great location!
Pros:

My work hosted an evening mixer and Laura and Reina who were working the bar were absolutely fantastic! All our guests had a great experience and were impressed with their service. Greatly appreciate these ladies and their efforts to make our out-of-town guests welcome. The prime location to great restaurants, bars and clubs, music venues, and local shops is also convenient for guests staying here.

2026-06-29 via Tripadvisor
C
Chelsea couple us
3
Wouldn’t stay here ever again.
Pros:

The location. That’s it.

Cons:

It was very dirty and not updated. The shower head was barely working, part of the ceiling was falling off. Stains on the bedding. Stains on the fabric behind the toilet. Gave us one towel for two people. Never came to clean the room.

2026-06-22 via Nuitee
3
308natep Business
2
Find another Marriott property
Pros:

It has become terrible. Told me breakfast went until 10am, it closes at 9:30am. No bath floor towels. No water for status members. The breakfast used to have a lot of options and now it doesn't have hardly anything. Homeless outside everywhere. Going to stay at a different property from here on out. Not going to waste my status here.

2026-06-19 via Tripadvisor
C
Corrine couple us
8
2026-06-18 via Nuitee
D
Daniel solo_traveller de
7
Pros:

Zentrale nähe bars und partymeile

2026-06-16 via Nuitee
R
Rick solo_traveller us
10
2026-06-15 via Nuitee
J
Jamica solo_traveller us
10
Pros:

The room was very clean and spacious.

Cons:

Need a pool

2026-06-15 via Nuitee
R
Rodriguez couple us
10
2026-06-03 via Nuitee
M
Michael couple us
8
A nice hotel, not the best value under new owner.
Pros:

Great location for the whole Wichita area with some nice restaurants nearby. Mercedes,Dave and Mike were great in the Courtyard kitchen and dining room. We are grateful for their kindness.

Cons:

A Continental breakfast without juice or tea? Really? It's the new corporate policy, I'm told. Disappointing breakfast menu, under the new ownership. By the way, a better breakfast is free at Hampton Garden Inn on Douglas, and parking is $5/day less. None of this reflects on the staff, who were very nice.

2026-05-31 via Nuitee
8
88russk Family Seattle, Washington
4
Now New Management, Nickel & Dimed Experience Not Good
Pros:

We went to Wichita for the 1st-time ever this past weekend for a family wedding and stayed at the Courtyard Wichita at Old Town. We are Marriott lovers and have Titanium status. Almost never make a poor review, however, you need to be aware that this hotel recently changed ownership and the offerings and service are not good. Check in was rude (Claire was her name) and wanted us to pay more. We actually switched rooms 2 hours later when another person was at the front desk because she gave us a smaller room initially. We were also told that the staff intentionally turns off the inexpensive coffee machine in the mornings so guests go to the breakfast counter and pay $3 more (yes, $3 more) for a cup of coffee in the morning. Really don't care about recognition for status, though important to note that none was given at any point in time if you care about that. Our room got house keeping service 1 time for a 3-night stay. I'm giving this a 2-star rating because the location is good and some of the staff was friendly, we just couldn't believe new management here has some of the up-charging policies they do. So would strongly suggest you stay elsewhere, unless you want to be nickel and dimed...

2026-05-26 via Tripadvisor
J
Julie extended_group us
1
Stay was blighted by cancelation of my booking
Cons:

Booking canceled when I arrived. Hotel was full so no option to stay. Staff did not know why. No authority no initiative and no manager available. Utterly disgraceful.

2026-05-26 via Nuitee
P
Perla family_with_children us
5
It served purpose to allow us a place to rest.
Pros:

It was tidy.

Cons:

The location. Due to high club attendance the property parking was full and had to drive around a few times.

2026-05-03 via Nuitee
B
Brad couple us
9
Cons:

Breakfast

2026-04-25 via Nuitee
S
smith solo_traveller us
10
Pros:

Easy check in. Walking distance from many things. Great breakfast, I always look for a hotel with breakfast. Clean room, bigger than I expected.

Cons:

Noone at the front desk when I got there, had a little difficulty pulling my name as the reservation put my last name first and host did not seem patient. Felt a little rushed.

2026-04-20 via Nuitee
V
veronicagI9972KC Couples
10
Bartender
Pros:

Hotel was good, the Bartender Teaqua was AMAZING. She served my Husband and I and our friends with great customer service.! Always asked us if we were good, if we needed anything! She definitely deserves a raise!!

2026-04-18 via Tripadvisor