Sheraton Baltimore Washington Airport - BWI

Hotels
•
Sheraton
8.3 (233 reviews)
1100 Old Elkridge Landing Rd , Linthicum Heights , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice hotel
Clean
Friendly staff
Amazing food
Cons:
Booking confusion
Poor shuttle service
Rude manager

Categories

Cleanliness
8.69
Mentioned as nice and clean in the reviews.
Service
7.66
There were issues with breakfast and shuttle service; mixed sentiments regarding staff.
Location
8.7
Convenient location noted in reviews.
Room Quality
8.15
Room size was decent, but noted as outdated.
Amenities
7.68
Missing amenities such as a hot tub affected the perception.
Value for Money
8.64
General sentiment indicates reasonable value despite issues.
Food and Beverage
8.69
Food was described as amazing by multiple reviews.
Overall Experience
8.16
Despite issues, guests noted a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:58

Property Description

Convenient Location and Transportation
Located just 5 minutes from Baltimore Washington International Airport, our hotel offers free shuttle service for your convenience.

Comfortable Accommodations
Each room at Sheraton BWI is designed with your comfort in mind, featuring a 32-inch flat-screen TV, work desk, and stylish decor in neutral tones with red accents and dark wood furnishings.

Relaxation and Dining Options
Unwind in our indoor pool and hot tub after a workout in the 24-hour fitness center. Enjoy delicious American cuisine at the Olde Line Grill for breakfast, lunch, and dinner, with a full bar service available in the lounge.

Experience the best of Baltimore during your stay with us – book now to enjoy all these amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 233 reviews
Cleanliness: 8.69
Service: 7.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
O
Olivia • couple • us
6
It was fine.
Pros:

Nice hotel, clean.

Cons:

The booking website said they had a hot tub, they did not, also they gave us a hard time about breakfast being included when it was clearly included on my booking. Once they saw it was included they tried to give me breakfast for only one person although we were 2 staying in the room. I had to ask again to get breakfast for both of us, and part of the reason I chose this hotel is the booking listing said breakfast was included.

2026-01-09 • via Nuitee
A
Angela • couple • us
10
It’s a nice and quiet and an enjoyable place to stay.
Pros:

The staff is always very friendly. The room is very clean and the food is amazing. I would recommend this place to my family and friends.

Cons:

.

2026-01-04 • via Nuitee
A
Alina • solo_traveller • gb
8
Pros:

Clean,room decent size

Cons:

Outdated

2025-12-30 • via Nuitee
M
Murdock • couple • us
10
2025-12-28 • via Nuitee
S
Sharon • couple • us
8
2025-12-27 • via Nuitee
M
Mateus • solo_traveller • br
7
Ok
Pros:

Location and comfort

Cons:

The shuttle is not good

2025-12-24 • via Nuitee
J
Jahvaneo • solo_traveller • jm
10
Pros:

Thank you excellent

2025-12-07 • via Nuitee
O
Official Des • couple • us
10
2025-11-08 • via Nuitee
M
Mary Grace • partner
10
Pros:

Love the club level experience. Great experience all in all except I had a difficulty finding a parking spot at night. I ended up parking at Westin but it’s within a short walking distance.

2025-10-12 • via Nuitee
J
Jared • couple • us
9
2025-09-30 • via Nuitee
B
Bitharp • Couples
4
Poor shuttle service!
Pros:

After a long international flight, being very tired, called twice to get a shuttle. 1st time their shuttle drove by someone yelling out the window "we're full". Had to wait again. Hotel had two shuttles. Only 1 running. Had to wait to check-in. One attendant at the desk. While waiting the phone must have rang five times, people waiting for the shuttle. Early check-out for us and a family needed a shuttle. Next two were booked full. Attendant told her to call an Uber. Huge hotel, what is the problem, hire more people especially for peak times. We would not stay here again just because of this issue.

2025-09-12 • via Tripadvisor
K
Khuong Linh • extended_group • us
10
2025-09-08 • via Nuitee
C
Christina • couple • us
10
Loved it
2025-08-18 • via Nuitee
M
McSears • extended_group • us
10
2025-08-07 • via Nuitee
T
Tiruzer
10
Pros:

Well

2025-07-25 • via Nuitee
C
Cynthia • family
8
Pros:

Aside from the parking situation, this hotel was wonderful. It was easy to get off and on major freeways. There are plenty of nearby eateries, but the hotel restaurant was really good. It was a comfortable stay.

2025-07-19 • via Nuitee
D
Desiree
2
Pros:

Manager was very rude and disrespectful.

2025-07-13 • via Nuitee
R
Ramos • family_with_children • us
10
Pros:

Everything

2025-07-08 • via Nuitee
A
Adebayo • partner
8
Pros:

A few item were deficient in the room. However, the overall experience was very good. Response from the front desk was very prompt and timely.

2025-07-02 • via Nuitee
T
Tiara • family
2
Pros:

Very condescending staff, my daughter had a sleepover and they charged me a $200 cleaning fee for paper plates, a trash bag, cardboard and balloons in the room. I won’t ever stay at this hotel again, one of the staff even came threatening to end my daughter’s party because of a little noise. Worst experience I’ve ever had

2025-06-30 • via Nuitee