Courtyard by Marriott Salisbury

Hotels
•
Courtyard by Marriott
8.1 (370 reviews)
128 Troopers Way , Salisbury , US
+1 410-742-4405

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable beds
Cons:
Unprofessional service
Poor breakfast options
Safety concerns

Categories

Cleanliness
7.68
Specific mentions of cleanliness were positive, but internal issues like moldy coffee pots affect perception.
Service
8.65
Staff was generally friendly, but some negative experiences noted with unprofessional behavior.
Location
8.69
No specific details mentioned, but standard expectations for the location as a hotel.
Room Quality
8.14
Some concerns about room safety and upkeep, but overall comfortable.
Amenities
8.17
Amenities were adequate, but breakfast options could be improved.
Value for Money
7.13
Price increases and unsatisfactory breakfast experiences lower the perceived value.
Food and Beverage
7.68
Breakfast quality and options were disappointing, impacting overall experience.
Overall Experience
8.65
Despite some issues, many guests reported a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location
Located just 5 miles north of the Salisbury/Wicomico Regional Airport, Courtyard by Marriott Salisbury offers easy access for travelers.

Relaxing Amenities
Guests can unwind in the indoor pool, whirlpool, or fitness center. Free high-speed internet is available throughout the hotel, ensuring guests stay connected.

Dining Options
Start your day at the Courtyard Bistro with daily breakfast offerings. Explore a variety of American and international dining options just a stone's throw away.

Book your stay at Courtyard by Marriott Salisbury for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBY

Location

Guest Reviews

8.1
Based on 370 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 8.65
W
Warren Paige • solo_traveller • us
10
2026-11-01 • via Nuitee
A
Annastasia • family_with_children • us
2
We stayed for a wedding event and were extremely displeased from the start; the staff, room, and overall stay fell far s
Pros:

The location was central and close to amenities.

Cons:

From check-in through the wedding setup, Patty, who was involved with coordinating the event, was consistently rude and dismissive toward members of our group. We also had several issues with our room. We reserved a king room advertised with a pull-out sofa and specifically confirmed at check-in that it had one, only to find there was no pull out sofa. This became especially problematic when a member of our group’s separate reservation was unexpectedly canceled and she temporarily needed to stay with us. We were given a cot, but it took a significant amount of time to arrive, the mattress was visibly dirty, and it came with only one sheet, blanket, and pillow. We requested additional bedding because of the mattress condition, but it also took hours to receive it. We were also placed in an ADA-accessible room despite not requesting one. We were traveling with our 4-year-old son, and the lower deadbolt was within his reach and could be operated by him, creating an unexpected safety concern. The next morning, most of the advertised café coffee drinks were also unavailable due to an equipment issue. While minor on its own, it added to an already frustrating stay. Between the poor customer service, incorrect room information, missing sleeping accommodations, dirty cot and delayed bedding, and safety concern with our room, the experience did not match what we reserved or expected.

2026-10-17 • via Nuitee
C
Crystal • couple • us
10
2026-09-17 • via Nuitee
P
Parris • solo_traveller • us
10
Nice I always enjoy
Pros:

Always enjoy staying there! Cool calm and chill vibes

Cons:

N/A

2026-09-14 • via Nuitee
N
Nick • couple • us
7
2026-09-10 • via Nuitee
R
Rene • couple • us
7
2026-09-06 • via Nuitee
B
Bryan • couple • us
10
2026-09-01 • via Nuitee
C
Ciaburri • couple • us
8
Cons:

Had to pay for coffee.

2026-08-29 • via Nuitee
R
Raymond • solo_traveller • us
5
2026-08-28 • via Nuitee
K
Kelley • solo_traveller • us
5
2026-08-18 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-17 • via Nuitee
L
Leigh • family_with_children • us
10
2026-08-17 • via Nuitee
D
daniellecE3786TN • Family • Rockville, Montgomery County, Maryland
4
Unpleasant Eastern Shore
Pros:

The hotel is in marginal repair and does not seem clean. The elevator floor is damaged, the hallway carpets are dirty and stained. There was dirt and lost medication on the guest room floor. We changed rooms as the first room had a heavily brown-stained mattress. The parking lot did not feel secure with people sitting in cars and others finding dinner in the dumpster for an adjacent business. We have stayed here before and it seems to continue to decline.

On the plus side, the free popsicles, cranberry juice and water in the lobby is nice and the staff are courteous and helpful. The property needs, a minimum a deep-cleaning and spruce-up and maybe a full renovation.

2026-08-16 • via Tripadvisor
G
George • couple • us
10
2026-08-13 • via Nuitee
K
keith • couple • us
10
Better than expected
Pros:

Clean and well maintained. Great staff

2026-08-03 • via Nuitee
M
Monica • family_with_children • us
6
Room is nice and comfortable but they lack on the basic necessary.
Pros:

The room was spacious and the beds were comfortable.

Cons:

There was no extra towels in the bathroom, there was no body wash nor soap to wash hands. There were no extra pillows, the beds only had 3 pillows when normally it should have 4.I had to go ask the front desk for pillows and they only gave me one, so my daughter slept with one pillow!

2026-08-03 • via Nuitee
M
Megan • solo_traveller • us
3
Cons:

You have to pay for breakfast and coffee even though it says included. I didn't know that until it was time for breakfast. The conditioner and tissues were empty.

2026-07-14 • via Nuitee
J
Jenn • extended_group • ca
4
Pros:

The cleanliness of staff

Cons:

Location

2026-07-13 • via Nuitee
R
RAYMOND • solo_traveller • us
8
Pros:

The room was spacious and clean

Cons:

The A/C kept shutting off. And the soap and shampoo was empty

2026-07-07 • via Nuitee
S
Shockley • solo_traveller • us
6
2026-07-06 • via Nuitee