SpringHill Suites Hagerstown

Hotels
•
SpringHill Suites
8.7 (346 reviews)
17280 Valley Mall Road , Hagerstown , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Clean rooms
Nice amenities
Cons:
Pool cleanliness
Breakfast options

Categories

Cleanliness
8.16
Two mentions of cleanliness; positive sentiment but a specific mention of the pool area not being clean.
Service
9.13
Multiple reviews highlight great customer service, especially the morning staff.
Location
9.17
Positive mentions regarding the location being convenient to highway and restaurants.
Room Quality
8.62
Reviews mention nice room setup and large space.
Amenities
8.65
Mention of nice pool and gym; however, pool cleanliness was questioned.
Value for Money
8.61
General sentiment suggesting that quality offered aligns well with pricing.
Food and Beverage
8.16
Food quality mentioned as good but breakfast could be improved.
Overall Experience
9.13
General positive remarks about the hotel experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:06

Property Description

Luxurious Suites with Modern Amenities
Experience comfort and style at SpringHill Suites Hagerstown, offering spacious suites with flat-screen TVs, free Wi-Fi, and convenient kitchenettes. Relax in the separate living area or soak in the jacuzzi for the ultimate retreat.

Convenient Facilities for a Seamless Stay
Stay active at the 24-hour gym, catch up on work at the business center, or refresh your wardrobe with laundry and dry cleaning services. Everything you need for a hassle-free stay is right at your fingertips.

Prime Location for Entertainment and Exploration
With Whitetail Ski Resort and downtown Hagerstown just minutes away, as well as attractions like the Maryland Symphony Orchestra and Maryland Theater nearby, there's no shortage of entertainment options. Book your stay at SpringHill Suites Hagerstown now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 346 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
P
Peter • couple • us
10
Very Satisfying.
Pros:

Very Clean

Cons:

It was all good. Like late checkout.

2026-04-04 • via Nuitee
L
Leilani • family_with_children • us
10
2026-04-01 • via Nuitee
B
Barbara • couple • us
9
Would stay again
Pros:

Comfortable
Like the sink outside of the bathroom

Cons:

No flavored creamer at breakfast.

2026-03-23 • via Nuitee
D
David • family_with_children • us
10
2026-03-02 • via Nuitee
J
Jack • family_with_children • us
10
Pros:

We enjoyed the entire experience. Our time was short/limited however it was most enjoyable.

2026-01-21 • via Nuitee
J
Jana • family_with_children • us
10
2026-01-20 • via Nuitee
J
Jana • family_with_children • us
10
2026-01-20 • via Nuitee
M
Marilyn • family_with_children • us
10
2026-01-20 • via Nuitee
F
Farley • family_with_children • us
10
2026-01-20 • via Nuitee
J
James • family_with_children • us
10
Pros:

Nice big room plenty of space

Cons:

Breakfast could have been a little better

2026-01-19 • via Nuitee
T
Tim • couple • us
9
We were on a short getaway and liked the location of the hotel
Pros:

Location

Cons:

Nothing

2026-01-19 • via Nuitee
K
Kenneth • couple • us
10
2026-01-19 • via Nuitee
J
Jeff • couple • us
8
2025-12-31 • via Nuitee
M
Monty • solo_traveller • us
8
2025-12-24 • via Nuitee
J
Joe and Di • couple • us
9
Pros:

Morning staff was great! They were very accommodating for a late breakfast.

2025-12-07 • via Nuitee
C
Carol • couple • us
10
Excellent
Pros:

Location, cleanliness, great staff

2025-11-25 • via Nuitee
W
Walter • couple • us
6
Pros:

We had a nice visit but the only complaint is the pool could use a good refresh like resurface it looks dirty, besides that was a nice visit, the breakfast was just ok, could also be elevated as well.

Cons:

Pool area not clean and bugs.

2025-11-23 • via Nuitee
C
Carol • couple • us
10
We love your hotel we stay there a couple times a year.
Pros:

Clean, conventional located to highway and restaurants.

Cons:

Nothing

2025-11-21 • via Nuitee
D
Debbie • couple • us
9
2025-11-01 • via Nuitee
J
Janet • family_with_children • us
10
Pros:

Breakfast was very good

2025-10-29 • via Nuitee