Garner Hotel Berlin - Schöneberg by IHG

Hotels
Garner
7.4 (3564 reviews)
Potsdamer Straße 129 , Berlin , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast
Spacious rooms
Helpful staff
Great location
Cons:
Cleanliness issues
Lift malfunctions
Inconsistent room maintenance

Categories

Cleanliness
6.29
Mixed feedback regarding cleanliness with reports of dust and poor room cleaning.
Service
8.26
Reception staff were helpful, though some issues with the late-night service were noted.
Location
8.3
Convenient location near public transport and city center.
Room Quality
6.75
Rooms were spacious but some had issues such as dark lighting and poor maintenance.
Amenities
7.28
Amenities were adequate but several functions like the lift and shower showed issues.
Value for Money
7.74
Overall good value for the price with decent offerings.
Food and Beverage
7.79
Breakfast was good, but some drinks were of lower quality.
Overall Experience
6.76
Overall experience was decent with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:09

Property Description

Convenient Location:
Directly opposite Bülowstrasse Underground Station, Novum Hotel City B Berlin Centrum offers excellent transport connections to explore Berlin easily.

Modern Amenities:
Enjoy soundproofed rooms with free Wi-Fi, flat-screen TV, spacious wardrobe, and work desk for a comfortable stay. All rooms are non-smoking, ensuring a fresh environment.

Delicious Dining Options:
Start your day with a rich breakfast buffet at the hotel, or explore the nearby restaurants and bars for a taste of local cuisine.

Experience the best of Berlin with a stay at Novum Hotel City B Berlin Centrum. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3564 reviews
Cleanliness: 6.29
Service: 8.26
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 6.76
W
Wojciech family_with_children de
10
2026-04-04 via Nuitee
D
Daiana family_with_children de
10
2026-04-04 via Nuitee
K
kazuto family_with_children be
10
Pros:

スタッフの対応も良く、朝食種類、味共に大変満足しました。

2026-04-04 via Nuitee
S
Sonja family_with_children de
8
Perfekt für einen schönen Städtetrip!
Pros:

Geräumiges Zimmer

Cons:

Die Frühstückssituation, lange Wartezeit bis ein Platz für 4,Personen frei wurde!

2026-04-04 via Nuitee
H
hanan family_with_children de
8
2026-04-04 via Nuitee
A
Adrian Ilie family_with_children ro
8
2026-04-04 via Nuitee
D
Divin extended_group al
10
2026-04-03 via Nuitee
K
Kirill family_with_children ru
9
2026-04-03 via Nuitee
P
Pascale family_with_children fr
10
Pros:

Tout

Cons:

Rien!

2026-04-03 via Nuitee
R
Reglar family_with_children gb
7
Pros:

Good location, close to public transport links. Comfortabke beds and spacious rooms.

Cons:

Our room faced the road and was thus slightly on the noisier side but i am a light sleeper.

Rooms were clean and spacious but maybe lacked in character.

2026-04-03 via Nuitee
D
Dominika family_with_children pl
1
2026-04-03 via Nuitee
M
MIHAELA family_with_children de
9
A fost minunat!
Pros:

Camera cu 3 paturi este generoasa ca spatiu, curatenia, caldura si paturile confortabile.

Cons:

Nu am nimic de spus

2026-04-02 via Nuitee
G
Gundula family_with_children de
8
Pros:

Das Hotel lag verkehrsgünstig. Ich hatte trotzdem ein schönes, ruhiges Zimmer.

2026-04-02 via Nuitee
H
Henrik family_with_children dk
9
2026-04-02 via Nuitee
J
Janzer family_with_children de
8
2026-04-01 via Nuitee
V
Valeryia family_with_children pl
9
Overall, a great experience — we would definitely recommend this hotel!
Pros:

We really enjoyed our stay at this hotel. Our room was spacious and very comfortable, which made our stay even more pleasant.

Cons:

One small downside was that we didn’t immediately find the parking, so we parked at a different one nearby, but the price was the same (€15 per day). However, at check-out, we were kindly allowed to repark and unload our luggage free of charge, which we really appreciated.

2026-04-01 via Nuitee
G
Godwin Junior solo_traveller cz
8
2026-04-01 via Nuitee
B
Barbazan extended_group ro
5
Cons:

Very disappointing experience.

The hotel did not provide basic amenities such as a toothbrush, toothpaste, slippers, or bathrobes, even though there was a note in the bathroom saying we could request them at reception.

The room key cards did not work during our entire stay. Every time we wanted to enter the room, we had to go back to reception and ask someone to come and open the door for us. The issue was only fixed on the last evening, right before our departure.

On top of that, at checkout, my colleagues were charged for 2–4 extra breakfasts, even though our reservation clearly included breakfast. Apparently, by Monday, the system no longer showed that breakfast was included, which is unacceptable.

Overall, the only things provided properly were towels, toilet paper, and clean bed linen — which is the bare minimum.

For around 150€ per night, this hotel is absolutely not worth the money. There are many better options available.

This situation significantly affected our stay, and we are very disappointed with the service and overall organization.

2026-04-01 via Nuitee
A
Anne family_with_children de
7
Für einen Kurztrip gut !
Pros:

Die Betten waren super!

Cons:

Der Check - in war etwas chaotisch und die Zimmer waren nicht fertig.
Der Fernseher funktionierte nicht, aber das war nicht wichtig.
Leider musste man morgens lange warten bis man zum Frühstück konnte. Dann hatte man nur noch kurz Zeit, weil Punkt 10.30 Uhr das Buffet abgebaut wurde.

2026-04-01 via Nuitee
S
Schneeweis family_with_children de
8
Pros:

Die lage ist super und das späte auschecken ist eine super möglichkeit

Cons:

Zimmer war zu warm

2026-04-01 via Nuitee