Renaissance by Crystall

Hotels
8.2 (593 reviews)
Satpayev Street 15 B , Atyraū , kz
+7 7122 90 96 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Outdated room conditions
Higher prices for some services

Categories

Cleanliness
7.59
Comments indicated outdated and poorly maintained facilities.
Service
9.06
The front desk staff and other personnel were consistently praised for their friendliness and professionalism.
Location
9.1
Many positive mentions of the hotel's excellent location.
Room Quality
7.55
Mixed sentiments; some rooms were noted to be tired and in need of renovations.
Amenities
8.08
Overall favorable reception of amenities, but some noted outdated facilities.
Value for Money
7.54
General expectation of higher quality for the price paid.
Food and Beverage
8.59
Breakfast and food quality were mentioned positively; however, some meals were perceived as expensive.
Overall Experience
8.06
General satisfaction with service and location, despite some facility concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:35

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Renaissance Atyrau Hotel, boasting 5-star elegance in the heart of Atyrau. The bright, air-conditioned rooms with warm-colored interiors offer a comfortable retreat after a day of exploration.

Premium Amenities
Indulge in a range of top-notch amenities including an indoor pool, a fully-equipped gym, and a relaxing sauna. Stay connected with complimentary Wi-Fi throughout the hotel.

Exquisite Dining Options
Savor the finest culinary delights at Silk Restaurant, serving up a blend of Kazakh and international cuisine. Unwind at the Library Lounge Bar with a selection of refreshing drinks and cocktails.

Book your stay now at Renaissance Atyrau Hotel and elevate your travel experience to new heights.

Important information:

A tourist tax of 5% is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Please note that the pool area will be closed due to maintenance from October 2nd 2023 until October 20th 2023.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUW

Location

Guest Reviews

8.2
Based on 593 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
Z
Zhanarra • couple • kz
10
Красиво
Pros:

Хороший бассейн и красивые завтраки

2026-08-05 • via Nuitee
A
Anastassiya • solo_traveller • kz
10
2026-07-24 • via Nuitee
J
John • couple • kz
9
2026-07-20 • via Nuitee
B
Blair • family_with_children • ca
9
Pros:

Good facilities.

2026-07-14 • via Nuitee
A
Assulan • couple • kz
8
2026-07-13 • via Nuitee
K
Kanat • couple • kz
9
Pros:

The location is great.

Cons:

The room was very good and clean.

2026-07-03 • via Nuitee
E
Enver • couple • ru
3
Все бы хорошо, но систему кондиционирования надо сделать рабочей.
Pros:

Персонал очень отзывчивый, доброжелательный

Cons:

В общем сам отель уже устарел, чувствуется что тему много лет. Основная проблема- кондиционирование практически не работало, на улице стоит жара, все-таки лето , спать ночью невозможно, очень жарко

2026-06-24 • via Nuitee
D
Dauren • couple • kz
10
2026-06-17 • via Nuitee
S
Suleimen • couple • kz
10
2026-06-15 • via Nuitee
Азиз • solo_traveller • kz
8
2026-06-10 • via Nuitee
B
Bakhtiyar • solo_traveller • kz
10
Pros:

Спа комплекс и завтраки отличные.

Cons:

Номера немного староватые, горничная входила без стука

2026-06-07 • via Nuitee
A
Andrea • solo_traveller • it
5
Non positivo
Pros:

Camere

Cons:

Colazione

2026-06-02 • via Nuitee
L
lei • couple • cn
9
2026-05-27 • via Nuitee
A
Abil T • solo_traveller • kz
10
2026-05-24 • via Nuitee
A
ARMAN • couple • kz
8
2026-05-12 • via Nuitee
A
Alibek • solo_traveller • kz
9
2026-05-10 • via Nuitee
E
Elena • solo_traveller • nl
7
2026-05-06 • via Nuitee
A
Assulan • solo_traveller • kz
8
2026-05-04 • via Nuitee
C
Clyde • couple • es
9
Pros:

Located close to the hotel and the main square. Room was clean and comfortable. Only one night whilst in transit. Good breakfast selection

2026-04-29 • via Nuitee
G
Gamzat • couple • kz
10
2026-04-27 • via Nuitee