The Ritz-Carlton, Tokyo

Hotels
•
The Ritz-Carlton Company, L.L.C
9.3 (298 reviews)
Minato-ku, Akasaka 9-7-1 Tokyo Midtown , Tokyo , jp

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spacious rooms
High-quality amenities
Cons:
Potential billing issues
Navigation confusion around the hotel

Categories

Cleanliness
9.2
Multiple positive remarks about cleanliness and comfort in the room.
Service
9.7
Exceptional service highlighted, with staff going the extra mile.
Location
9.7
Prime location in Roppongi with easy access to transportation.
Room Quality
9.2
Spacious, upscale, and comfortable room quality mentioned.
Amenities
9.2
Excellent amenities including beautiful views and pool areas.
Value for Money
8.7
Experience reflects a high value, though some concerns noted about billing.
Food and Beverage
9.2
Breakfast and dining experiences recommended as unique and exceptional.
Overall Experience
9.5
Overall experience described as amazing with unforgettable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Luxurious Accommodation at Tokyo's Tallest Building

Breathtaking Views and Elegant Amenities
Experience luxury at its finest with rooms offering stunning views of Shinjuku, the Imperial Palace, or Mount Fuji. Enjoy entertainment with a DVD player, unwind in a marble bathroom, and indulge in in-room comforts like a flat-screen TV, minibar, and coffee machine.

World-Class Dining and Relaxation
Savor exquisite French and Japanese cuisine with panoramic city vistas at various on-site restaurants. Treat yourself to a spa day, soak in a whirlpool overlooking the skyline, or take advantage of saunas, a gym, and bicycle rentals for the ultimate relaxation experience.

Convenient Location and Access
Connected to Roppongi Station, explore Tokyo with ease and visit nearby attractions like the National Art Centre and Roppongi Hills. Whether for business or leisure, a stay at The Ritz-Carlton Tokyo promises an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ¥23,200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 8000 per day.

Location

Guest Reviews

9.3
Based on 298 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.5
A
ADNAN • couple • tr
10
Her şeyi ile çok iyi idi, tavsiye ederim
2026-06-04 • via Nuitee
A
Akshika • family_with_children • in
10
Excellent property
Pros:

Location , room size, breakfast, bar, service and concierge

Cons:

Nothing

2026-06-02 • via Nuitee
R
Roni • couple • il
10
נהדר
Pros:

מושלם

2026-06-01 • via Nuitee
S
Shufen • couple • vn
10
2026-05-31 • via Nuitee
D
dikla • solo_traveller • il
8
2026-05-30 • via Nuitee
M
Mao • couple • jp
10
2026-05-29 • via Nuitee
A
Akira • solo_traveller • jp
9
2026-05-20 • via Nuitee
S
Shaun • couple • ie
10
2026-05-18 • via Nuitee
Y
Yury • family_with_children • ae
9
2026-05-16 • via Nuitee
B
Bassam • couple • gb
10
2026-05-15 • via Nuitee
K
Kazuya • couple • jp
1
Cons:

キャンセルしたつもりでしたが、操作不良かわかたりませんができていませんでした。
キャンセル出来ていなかったことは当方の落ち度ですが、当日予定時刻にチェックインがない時点で連絡してくれなかったのが非常に残念でした。
キャンセル料金も当然ではあるものの100%の30万円ほど払ったので苦い思い出となりました。

2026-05-14 • via Nuitee
J
Joé • couple • lu
9
2026-05-05 • via Nuitee
D
Domniki • couple • gr
8
Pros:

I only stayed overnight so I don’t really have an overall opinion

2026-05-05 • via Nuitee
S
Stanislav • couple • ru
8
Все хорошо, отель держит уровень
Pros:

Отличный отель, все в рамках стандарта сети. Расположение отличное, персонал исполнительный и приветливый, кухня вкусная, дополнительные услуги были отличными.

Cons:

Персонал отеля в попытках снять депозит с моей карты допустил блокировку моей карты банком. Было неприятно, особенно в первый же день. Но извинились и помогли объяснить ситуацию банку.
Сдавали вещи в стирку - не получилось отстирать, персонал не предупредил об этом

2026-05-01 • via Nuitee
J
Juan Antonio • family_with_children • ae
9
Nice views. Excellent service
Pros:

Nice views, wide bathroom. Breakfast. Excellent lobby. Excellent attention and service. They took care of sending our luggage to Kyoto and handled all the paperwork.

Cons:

It felt far from iconic places. Overpriced, but still a great hotel

2026-05-01 • via Nuitee
O
Olga • couple • cy
10
Pros:

Чистота , комфорт и пространство номера , вид из окна , персонал . Все было на высоте !

Cons:

Замечаний нет !

2026-04-27 • via Nuitee
S
Sheley • solo_traveller • hk
9
2026-04-26 • via Nuitee
J
João Pedro • couple • pt
7
2026-04-25 • via Nuitee
E
Easley • couple • us
9
2026-04-25 • via Nuitee
L
Lubomir • family_with_children • cz
9
2026-04-24 • via Nuitee