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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Chapel/shrine
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Adult only
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation at Tokyo's Tallest Building
Breathtaking Views and Elegant Amenities
Experience luxury at its finest with rooms offering stunning views of Shinjuku, the Imperial Palace, or Mount Fuji. Enjoy entertainment with a DVD player, unwind in a marble bathroom, and indulge in in-room comforts like a flat-screen TV, minibar, and coffee machine.
World-Class Dining and Relaxation
Savor exquisite French and Japanese cuisine with panoramic city vistas at various on-site restaurants. Treat yourself to a spa day, soak in a whirlpool overlooking the skyline, or take advantage of saunas, a gym, and bicycle rentals for the ultimate relaxation experience.
Convenient Location and Access
Connected to Roppongi Station, explore Tokyo with ease and visit nearby attractions like the National Art Centre and Roppongi Hills. Whether for business or leisure, a stay at The Ritz-Carlton Tokyo promises an unforgettable experience.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for ¥23,200 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs JPY 8000 per day.
Location
Guest Reviews
I only stayed overnight so I don’t really have an overall opinion
Отличный отель, все в рамках стандарта сети. Расположение отличное, персонал исполнительный и приветливый, кухня вкусная, дополнительные услуги были отличными.
Персонал отеля в попытках снять депозит с моей карты допустил блокировку моей карты банком. Было неприятно, особенно в первый же день. Но извинились и помогли объяснить ситуацию банку.
Сдавали вещи в стирку - не получилось отстирать, персонал не предупредил об этом
Nice views, wide bathroom. Breakfast. Excellent lobby. Excellent attention and service. They took care of sending our luggage to Kyoto and handled all the paperwork.
It felt far from iconic places. Overpriced, but still a great hotel
Чистота , комфорт и пространство номера , вид из окна , персонал . Все было на высоте !
Замечаний нет !
Great service from staff
Limited food in the club room and closes to early
Missed dinner twice
And opens too late for people that have to go on excursions
I have over 2,100 nights at Marriott properties and have stayed in them in Asia, Africa, the Middle East and Europe - This is hands down one of my top five favorite hotels in the word! If at all possible, you must get a room with Club access!
Все замечательно, вид из окна , чистота , комфортные кровати ,
The Ritz-Carlton Tokyo was an excellent stay and one of the highlights of my time in the city. The hotel’s location high above Tokyo provides truly spectacular views from the rooms — waking up to the skyline each morning was a memorable experience.
The lounge service was outstanding, with attentive staff and a relaxed, refined atmosphere. Service throughout the hotel was consistently warm, professional, and very helpful. I especially appreciated how attentive and proactive the staff were during my stay.
The concierge team was also very helpful in assisting with arrangements and recommendations. My only suggestion would be for slightly faster email response times, as replies were noticeably slower compared to other properties I stayed at in Japan. That said, once in contact, the concierge service itself was excellent.
Overall, this is a fantastic property with exceptional service, breathtaking views, and a very polished experience. I would absolutely stay here again.
I loved the hotel. The rooms are really spacious. Breakfast is very good. Great pool. The food is excellent. In the basement there is a shopping centre with supermarket. We ate in lobby and Japanese restaurant. The food was absolutely amazing. I am plant based they had many plant based options. My son loves avocado rolls and they made them especially for him. I would only stay in this hotel in Tokyo.
There is nothing that we didn’t like.
Great !
We have been staying 5 nights at the Club Lounge where everything has always been first class and we much enjoyed our stay. Special mention is the service we have had from Charlie and his colegues: after just two days we felt as we were at home.
スタッフの方々が大変親切で、心地よかったです。
特になし
All though this is featured as a 5 star hotel! We have spent 20 days in Japan and this is by far the worst hotel we have stayed at. What we were expecting was to leave Tokyo with a BANG and what we received from the Ritz Carlton was very upsetting! They rave about the amenities and the lounge, the views are great however, you can never find space to sit and have a drink. When you arrive the staff walks you out as they have no space. The lounge does not serve food and the staff seems lazy and always walking around and not being attentive to the guests. Communication is extremely bad and being the ritz Carlton the staff should at least know English. The restaurant closes at 9 pm only room service is available. The breakfast is small and no variety. Overall I recommend other venues which are way nicer and less expensive. Very disappointed. The rooms are small and does not reflect the advertisement either by the hotel or American Express.
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