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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Outdoor pool - seasonal
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Amenities
Located in Port Arthur, Texas, the Hampton Inn & Suites offers complimentary breakfast and high-speed internet access. Each room is equipped with a coffee maker, microwave, and mini-refrigerator, ensuring a comfortable stay.
Leisure Facilities
Guests can enjoy the hotel's fitness room and outdoor pool, perfect for relaxation after a busy day. Additionally, the multilingual staff, luggage storage, and laundry facilities add convenience to your stay.
Nearby Attractions
Explore nearby attractions such as Lamar University, Southeast Texas Entertainment Complex, Dupont Chemical Plant, and Goodyear Beaumont Chemical Plant. Pleasure Island and Delta Downs Race Track & Casino are also just a short drive away.
Book your stay at Hampton Inn & Suites Port Arthur for a convenient and enjoyable experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Check in an out was okay. They allowed us to change the room immediately without trouble.
The initial room smelled like the previous guest brought a dog and the toilet wouldn’t flush. Changed rooms. 2nd room smaller and a bit stuffy.
Quiet and clean. Comfortable beds. They upgraded to a suite room complimentary. Pool was clean. Loved the breakfast. Front desk very professional and friendly
Nice and clean
The breakfast starts to late for me 😒
Location of the property is near to amenities.
Despite requested every morning to have my room cleaned, it was not cleaned at all. I have to go to the reception to request for new towels.
Had to request room change due to air going out in the room I reserved for my daughter. Luckily, they were able to transfer her to another room nearby. Although it was an inconvenience because it was after 10pm, I appreciate the swift accommodations made to ensure her comfort for the remainder of our stay. The staff was very friendly and helpful.
Breakfast okay. Those so-called "omelets" weren't the greatest. Actually had real bacon one day. Oatmeal in the crock pot or whatever it was did not appear to be cooked. Looked like it needed some add'l water. Otherwise, I would have eaten. It looked the same on two consecutive days. Coffee fresh & hot. Glad to see they had orange juice and yogurt.
I tried around nine in the morning on Sunday to request an early checkout. I wanted to leave a day early. I called Booking. com who contacted hotel. Don't know if the local hotel or corporate, but it was denied. NOT happy about that. So stayed the extra day when I would have loved to have started for home as I had a 5.5 hr drive
Everything was and always is exceptional, I'm definitely coming back again.
No complaints whatsoever
Everything went well, very accommodating staff
That I had to leave
The staff were exceptional, very guest friendly and accommodating.
Had multiple rooms and one of them room 204 had a flickering light on the left side of the bed.
Chambre très grande. Lits king size confortables.
Petit problème de différence sur le prix initial. Mais après réclamation auprès de l accueil, nous avons été remboursés quelques jours après
The property was clean and in a safe area
No complaints
Friendly staff
carpet on room floors
The atmosphere was great. The Customer service was good. The breakfast was very good and our family enjoyed our stay.
After our late arrival, the thermostat in the room was set to 89 F and it was like an oven. We reset to a normal temp and assumed all would be well soon. It cooled for a while but then went to heat again. We called the front desk, they reset, but it wouldn’t work for more than 20 minutes at a time. At 2:30 am, they finally agreed to move us to another room. The guy at the front desk was very apologetic, saying he would recommend compensation for our stay. We had to get up early to make a 10 hour drive and needless to say, got almost no sleep at all. Worst experience ever, and the manager only approved a 10% refund. You can do better, Hampton!!
Thank you Ms Saba for always going above and beyond.
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