TTC Imperial Hotel

Hotels
9 (1835 reviews)
8 Hung Vuong Boulevard , Hue , VN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent customer service
Great breakfast variety
Comfortable rooms
Convenient location
Cons:
Dated decor
Some noise issues
Coffee machine quality

Categories

Cleanliness
8.25
Some reviews mentioned the hotel is a bit dated, affecting the overall impression of cleanliness.
Service
9.75
Consistently highlighted as excellent, especially with mentions of staff like Van Duc providing great customer service.
Location
9.25
Many reviews praised the hotel for its convenient central location, close to major attractions.
Room Quality
8.75
Rooms were described as comfortable, with positive remarks about decor and amenities.
Amenities
8.75
Amenities like the breakfast and pool received positive feedback, though some issues were noted with the gym.
Value for Money
8.75
Overall value perceived positively but with some concerns about specific service aspects like transportation.
Food and Beverage
9.25
Breakfast was frequently highlighted as excellent with diverse options.
Overall Experience
9.25
Overall positive experiences mentioned throughout the reviews, especially regarding staff and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:38

Property Description

Luxurious Accommodation with Scenic Views
TTC Imperial Hotel offers a luxurious stay just steps away from Truong Tien Bridge. Enjoy beautifully furnished rooms with stunning views of Perfume River and Ngu Binh Mountain. Each room features modern amenities for a comfortable stay, including free WiFi and air conditioning.

Relaxation and Entertainment Facilities
Indulge in relaxation at the Royal Spa with an indoor pool and hot tub, or stay active at the fitness centre. For entertainment, visit the hotel's club with slot machines and casino games. The outdoor swimming pool and bar with city views provide the perfect setting to unwind.

Diverse Dining Options
Satisfy your culinary cravings with a variety of cuisines including European, Japanese, Korean, and Vietnamese at the hotel's dining venues. Don't miss the chance to sip on cocktails and wines at King’s Panorama Bar while enjoying panoramic views from the top floor.

Book your stay at TTC Imperial Hotel for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Location

Guest Reviews

9
Based on 1835 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
G
Grant • extended_group • au
10
Don’t go anywhere else
Pros:

Such an amazing 5 star hotel in a perfect location in Hue. Can not fault it. The staff were exceptional especially Van Duc who made sure all our needs were met. The decor is fabulous and the rooms are brilliant. We had coned rooms with widths of the perfume river and the city. The breakfast buffet was so good with a huge selection of all types of food. Can not fault it.

Cons:

Honestly nothing except for minor detail that rooftop bar didn’t sell cocktails until 6pm but that’s being so picky

2026-09-10 • via Nuitee
Y
Y • solo_traveller • vn
8
2026-09-06 • via Nuitee
A
APP Br • solo_traveller • jp
9
観光には立地条件が良く、高級感のある安心出来るホテルです
Pros:

朝食は種類が豊富で選べるのが良い。
客室も質が良く、上層階であったため景観も良かった。
帝国ホテルとして、造りは少し歴史のある雰囲気がありました。
観光や街中に出るのに立地条件も良い。

Cons:

団体観光客の宿泊が多く、少し混雑した雰囲気がありました。
(チェックインとチェックアウトの時だけですので、それ以外は問題ありません)

2026-09-04 • via Nuitee
T
Tranduongtan • couple • vn
3
Rude staff
Pros:

Rude staff

Cons:

Rude staff

2026-09-04 • via Nuitee
G
Gabrielle LE • solo_traveller • fr
3
Pros:

Địa thế. Các chị nhân viên dọn phòng rất thân thiện.

Cons:

⭐️⭐️ Trải nghiệm đáng thất vọng tại TTC Imperial Huế – đặc biệt là lúc trả phòng

Gia đình tôi từ Pháp về Huế thăm quê hương và đã thuê phòng tại TTC Imperial Huế trong 7 đêm, từ ngày 9 đến 16/8. Cùng đi còn có gia đình anh tôi, tổng cộng 9 người, 3 phòng.

Trong thời gian lưu trú, chúng tôi đã sử dụng nhà hàng, dịch vụ spa và dịch vụ giặt ủi của khách sạn.

Điều khiến tôi thất vọng nhất lại xảy ra vào lúc trả phòng.

Nhân viên lễ tân thông báo rằng phòng của tôi mất một chiếc móc treo quần áo bằng gỗ. Tôi đã giải thích rằng tôi không hề lấy chiếc móc nào và cũng không có lý do gì để lấy một chiếc móc treo khi tôi từ Pháp về Huế thăm quê hương.

Tôi cũng nghĩ rằng trong thời gian ở khách sạn, chúng tôi có khá nhiều quần áo gửi giặt, nên hoàn toàn có khả năng quần áo hoặc móc treo giữa các phòng bị lẫn với nhau.

Tuy nhiên, lễ tân vẫn nhiều lần nhắc lại rằng “bị mất một cái móc treo quần áo”.

Tôi đã chủ động đề nghị mở hành lý ngay tại sảnh để khách sạn kiểm tra, nhưng phía lễ tân lại không thực hiện việc kiểm tra. Cuối cùng, tôi được yêu cầu viết vài dòng xác nhận rằng tôi không lấy móc treo và ký tên. Tôi tất nhiên đã làm theo yêu cầu.

Thật sự, tôi không thể tưởng tượng một khách sạn tiêu chuẩn 5 sao lại xử lý một tình huống như vậy theo cách thiếu chuyên nghiệp đến thế.

Điều đáng tiếc là tôi đã không nghĩ đến việc chụp lại toàn bộ số móc treo và các vật dụng trong phòng ngay khi nhận phòng. Đây cũng là kinh nghiệm tôi muốn chia sẻ với những khách khác.

Tôi đã từng ở nhiều khách sạn 5 sao tại Pháp, Mỹ, London, Bắc Kinh, Đà Nẵng..., và ngay cả khi ở Caravelle Sài Gòn, khi trả phòng khách chỉ cần hoàn trả thẻ phòng và làm thủ tục check-out. Nếu có vấn đề như hư hỏng hoặc sử dụng minibar thì việc kiểm tra và trao đổi là hoàn toàn hợp lý. Nhưng ở đây lại là một chiếc móc treo quần áo.

Chưa hết, trong thời gian lưu trú, chúng tôi phát hiện một số con nhỏ giống rệp ở khu vực giường và tủ.

2026-09-02 • via Nuitee
G
Gabrielle LE • solo_traveller • fr
3
2026-09-02 • via Nuitee
C
Carol • couple • fr
7
2026-09-02 • via Nuitee
G
Gabrielle LE • solo_traveller • fr
3
2026-09-02 • via Nuitee
Y
Yvette • solo_traveller • nl
9
Pros:

Ligging was perfect. Mooi hotel met zeer uitgebreid ontbijt. Perfect zwembad en de entree was zeer indrukwekkend!

Cons:

Het restaurant op de 16e verdieping was uitgestorven...

2026-08-30 • via Nuitee
C
Carmen • couple • es
10
Pros:

Un hotel de lujo precioso. La terraza es increíble y con una vistas espectaculares. Un hotelazo.

Cons:

Nada. Todo fue perfecto

2026-08-29 • via Nuitee
T
tran • solo_traveller • vn
10
2026-08-28 • via Nuitee
D
Daniel • family_with_children • il
8
Good hotel, but avoid using their transportation services.
Cons:

The hotel service itself was good, but we had a major issue with the hotel's transportation partner. We booked transfer for 14 people (3 families) to a specific hotel in Hoi An, providing exact details ahead of time. Instead of dropping us at our hotel, the driver left us in a parking lot, claiming buses were banned on the island. We had to pay a substantial extra fee for local transport. To make matters worse, we later saw other buses arriving on the island without issue.

If the transportation company took payment to bring us directly to our hotel, they had an obligation to verify access beforehand. Had they informed us in advance that a large bus could not reach the property, we would have gladly split into smaller vehicles that could. Failing to fulfill the agreed drop-off location created unnecessary expense and stress for our group, which marred what was otherwise a good stay.

2026-08-26 • via Nuitee
R
rodney • couple • gb
10
2026-08-25 • via Nuitee
F
Frank • couple • au
9
TTC Imperial was well worth our stay. Great location and atmosphere.
Pros:

Breakfast presentation provided a great variety of foods, and the outdoor balcony area was excellent (nice ambience).
Wait staff were very attentive and friendly.
Upstairs bar and restaurant were a pleasure to use and enjoy the food. Also, great Salted Coffee.
Concierge Van Duc was super friendly, knowledgeable and provided us with great advice for food and arranged various tours for us.

2026-08-24 • via Nuitee
C
Ceri • couple • au
7
Pros:

Great location, good staff, comfortable rooms

Cons:

We requested a quiet room but were situated on the 7th floor right above the pool. The pool opens at 6am & you can clearly hear kids yelling etc. from this time of the morning. We were also unfortunate to have a father teaching his kids to swim at 6am each morning- yelling instructions to them as they had swimming caps on. The staff did offer a change of room for us & gave us a discount at the restaurant.

2026-08-23 • via Nuitee
S
Sarah • couple • fr
10
Pros:

la vue, la piscine, le haul d'entrée, les petits déjeuners

Cons:

le pommeau de douche, le téléphone qui sonne à 4h du matin

2026-08-22 • via Nuitee
K
Kimmo • solo_traveller • fi
10
Pros:

Van Duc antoi hyvät vinkit heti tullessa ja järjesti yksityisauton meille takaisin Da Nangiin edullisesti.

2026-08-21 • via Nuitee
J
Jack • solo_traveller • au
10
Pros:

The stay was fantastic

Cons:

Nothing :)

2026-08-19 • via Nuitee
M
Michelle • solo_traveller • gb
10
Great location, away from any noise
Pros:

The room was large. Everyone was so friendly.

Cons:

Nothing

2026-08-14 • via Nuitee
T
Tim • extended_group • us
9
2026-08-14 • via Nuitee