Residence Inn by Marriott Toronto Downtown / Entertainment District

Hotels
•
Residence Inn
8.7 (1377 reviews)
255 Wellington Street West , Toronto , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and polite staff
Spacious rooms
Cons:
Breakfast lacks variety
Some furniture and amenities need updates

Categories

Cleanliness
8.78
The rooms were noted as clean and well-maintained.
Service
9.25
Staff were consistently described as friendly, polite, and accommodating.
Location
9.29
Excellent location praised multiple times for convenience and proximity to attractions.
Room Quality
8.74
Generally good room quality with spacious accommodations mentioned.
Amenities
8.27
Some amenities like the breakfast lacked variety, impacting this score.
Value for Money
8.73
Good value for the price, especially for location and room features.
Food and Beverage
7.78
Breakfast options received criticism for variety and space limitation.
Overall Experience
8.75
Overall experiences varied but generally satisfactory with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:52

Property Description

Central Location in Toronto's Entertainment District

Luxurious Suites with Full Kitchen and Modern Amenities

Indulge in a hot breakfast buffet before exploring the nearby CN Tower and Ripley's Aquarium. Our guest suites offer free Wi-Fi, a flat-screen TV, and a cozy sofa bed. Unwind in our indoor pool or stay active in the fitness center. Need foreign currency? We've got you covered with on-site exchange services. With valet parking and proximity to Scotiabank Arena and popular theatres, your stay at Residence Inn Toronto Downtown promises convenience and comfort. Book now for an unforgettable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The credit card used at the time of the booking must be presented by the cardholder upon check-in. Third party bookings are not accepted.

When traveling with pets, please note that an extra charge of $60 + Tax (Per Pet Per Stay) applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1377 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
P
Pär • couple • se
7
2026-02-12 • via Nuitee
V
Vishram • extended_group • bm
10
2026-02-09 • via Nuitee
V
Vishram • couple • bm
10
2026-02-09 • via Nuitee
J
Joe • family_with_children • us
10
2026-01-30 • via Nuitee
B
Brittany • family_with_children • ca
9
My stay was fantastic. We had a great time
Pros:

Good location close to everything. And fabulous staff

Cons:

A little pricey

2026-01-30 • via Nuitee
P
Patrick • family_with_children • au
8
Spacious Downtown Toronto accommodation with an indoor pool.
Pros:

We chose the property as it was located in Downtown Toronto. Downtown is actually quite far from Pearson but it is close to Billy Bishop.
The free breakfast was great and the option to take away was convenient.
The indoor swimming pool and spa are a bonus particularly in winter.
Spacious Room.

Cons:

The rooms are pretty dated.
Only three lifts so can get busy during the peak.

2026-01-27 • via Nuitee
M
Matthew • solo_traveller • ca
10
2026-01-23 • via Nuitee
A
Adam • extended_group • ca
10
Staff was wonderful and had a great stay
Pros:

Great location

Cons:

No complaints

2026-01-21 • via Nuitee
N
Nicholas • couple • us
10
2026-01-20 • via Nuitee
A
Ann • family_with_children • de
8
2026-01-20 • via Nuitee
M
Michaela • couple • ca
9
Would stay again.
Pros:

The staff were fantastic and incredibly friendly and helpful. The location is perfect for those wanting to explore downtown Toronto.

2026-01-20 • via Nuitee
K
Kendra • family_with_children • ca
9
The staff made our stay exceptional.
Pros:

The breakfast was excellent. The staff were incredible. Our housekeeper and the valet drivers were exceptional. We loved every single thing about the kitchen in our suite.

Cons:

The pool had so much chlorine in it that it burned my eyes.
The pillows on the bed were not as comfortable as we would have liked.

2026-01-19 • via Nuitee
J
Joyce • family_with_children • us
10
I would definitely stay here again
Pros:

Location it was clean I enjoyed the breakfast

Cons:

My only issue was they couldn’t find my truck key when it was time to leave it was resolved fairly quickly

2026-01-19 • via Nuitee
A
Arnaud • family_with_children • ca
7
2026-01-19 • via Nuitee
S
Simon • family_with_children • us
8
Was a great stay, great location for our purposes (baseball game) and staff were very friendly!
Pros:

I traveled with my wife and 2 kids, at check-in the hotel staff gave us an upgrade to a studio, that wasn't available during reservation, to help better accommodate.

Cons:

We went to a Blue Jays game and after the game was over we returned to the hotel, as patrons were returning, 2 of the 3 elevators were inoperable, not exactly convenient timing.

2026-01-19 • via Nuitee
G
Gerald Amal Raj • family_with_children • ca
10
2026-01-19 • via Nuitee
H
Hill • extended_group • ca
10
Very comfortable. Great location. Very pleasant staff.
Pros:

Hotel was well located for our stay. Beds were very comfortable. We greatly appreciated the upgrade to a 2 bedroom suite.

Cons:

No complaints to report.

2026-01-19 • via Nuitee
E
Erin • extended_group • us
10
Pros:

The breakfast every morning was wonderful! Great quality food and beautiful presentation of it for an all you can eat buffet. The location was really nice!!

2026-01-19 • via Nuitee
M
Manuel • solo_traveller • ca
10
2026-01-10 • via Nuitee
N
Nicolas • family_with_children • ca
10
Emplacement de choix avec beaucoup de commodités
Pros:

Nous avons été charmé par la gentillesse et disponibilité du personnel au complet. L’hôtel a une place centrale quant aux points d’intérêts. Nous avons apprécié d’avoir une chambre suffisamment grande pour 4 personnes et un chat. Et avoir le petit-déjeuner compris est avantageux avant de partir vadrouiller aux alentours.

Cons:

Nous regrettons qu’en plein hiver, ils ne fournissent que de très fines couvertures. Et la piscine était fermée tous les jours, hormis mardi, dernier soir du séjour (4 nuits) ; on avait remarqué des commentaires similaires de précédents clients.

2026-01-09 • via Nuitee