Residence Inn by Marriott Toronto Downtown / Entertainment District

Hotels
Residence Inn
8.7 (1417 reviews)
255 Wellington Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and polite staff
Spacious rooms
Cons:
Breakfast lacks variety
Some furniture and amenities need updates

Categories

Cleanliness
8.78
The rooms were noted as clean and well-maintained.
Service
9.25
Staff were consistently described as friendly, polite, and accommodating.
Location
9.29
Excellent location praised multiple times for convenience and proximity to attractions.
Room Quality
8.74
Generally good room quality with spacious accommodations mentioned.
Amenities
8.27
Some amenities like the breakfast lacked variety, impacting this score.
Value for Money
8.73
Good value for the price, especially for location and room features.
Food and Beverage
7.78
Breakfast options received criticism for variety and space limitation.
Overall Experience
8.75
Overall experiences varied but generally satisfactory with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:52

Property Description

Central Location in Toronto's Entertainment District

Luxurious Suites with Full Kitchen and Modern Amenities

Indulge in a hot breakfast buffet before exploring the nearby CN Tower and Ripley's Aquarium. Our guest suites offer free Wi-Fi, a flat-screen TV, and a cozy sofa bed. Unwind in our indoor pool or stay active in the fitness center. Need foreign currency? We've got you covered with on-site exchange services. With valet parking and proximity to Scotiabank Arena and popular theatres, your stay at Residence Inn Toronto Downtown promises convenience and comfort. Book now for an unforgettable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The credit card used at the time of the booking must be presented by the cardholder upon check-in. Third party bookings are not accepted.

When traveling with pets, please note that an extra charge of $60 + Tax (Per Pet Per Stay) applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1417 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
E
Evelyne family_with_children ca
9
Bel hôtel, bien situé.
Pros:

Chambre spacieuse et bonne qualité du déjeunée

Cons:

Oreiller trop mou et divan-lit inconfortable.

2026-06-27 via Nuitee
L
Lamothe couple ca
10
Vraiment pres du rogers center qui etait le but de notre voyage
Pros:

Proprete, piscine, dejeuners excellents, proximite cn tower, ripleys aquarium, rogers center, tout se fait a pied

Cons:

Pour cecque nous voulions rien a ameliorer tout est parfait

2026-06-26 via Nuitee
O
Olger family_with_children cr
10
Pros:

Excelente ubicación y muy amable el personal

Cons:

Todo bien

2026-06-25 via Nuitee
S
Steven couple us
10
2026-06-23 via Nuitee
K
Kazi family_with_children my
9
Pros:

Good location

2026-06-22 via Nuitee
M
michelle family_with_children ca
10
2026-06-22 via Nuitee
E
Edibpm solo_traveller id
8
2026-06-21 via Nuitee
N
Nina family_with_children fi
9
Erinomainen hotelli täydellisellä sijainnilla kaupungin ytimessä.
2026-06-18 via Nuitee
M
Michael family_with_children ca
10
2026-06-18 via Nuitee
K
Kumar extended_group us
8
Pros:

Everyone was nice, breakfast was available and room was clean

Cons:

I had to use the washing machine, put my money in there and the machine would not work. Had to go to get someone to come look at it. He was able to give me my three dollars back and we use a different machine.

2026-06-15 via Nuitee
N
Nick family_with_children us
9
We greatly enjoyed ourselves and wished we had an extra day or two to stay there and explore more.
Pros:

The staff was friendly and quick to help answer all questions. The location was perfect to visit the sites we wished to see. The staff even delivered a small care package to our room when they learned the trip was for my wife's birthday, they were excellent hosts.

2026-06-15 via Nuitee
S
Stephen family_with_children ie
8
2026-06-13 via Nuitee
S
Samantha family_with_children ca
10
2026-06-08 via Nuitee
M
Michel couple ca
10
Hôtel très confortable, central près de tout à pied.
Pros:

La chambre était impeccable, l'équipement de la cuisine TB, le lit très confortable. Le petit déjeuner était varié et très bon. Le personnel affable et serviable. On a beaucoup aimé notre séjour d'une semaine.

2026-06-08 via Nuitee
D
Donald couple ca
9
will stay again
Pros:

Great breakfast, fast check in, valet parking

Cons:

chairs in room looking worn

2026-06-08 via Nuitee
M
Marisol family_with_children us
10
2026-06-05 via Nuitee
C
cruz solo_traveller ca
8
Birthday weekend stay
Pros:

Loved the centralized location, with a view of the CN Tower which was gorgeous at night. The room was spacious and comfortable and it was well appointment. The staff were super helpful and very friendly. The complimentary buffet breakfast had the right amount of everything to satisfy most people and was very tasty. Well done to the kitchen staff.

Cons:

The hotel although very clean was very dated and tired looking. For example, the chairs in out suite were frayed and worn out, and the wall throughout felt dull and washed out. And more modern fixtures in the bathroom would be nice with a detachable shower head would be useful.

2026-05-31 via Nuitee
F
fatemeh family_with_children ir
9
2026-05-20 via Nuitee
N
Natalie solo_traveller ca
10
2026-05-13 via Nuitee
M
Mario solo_traveller ca
9
Pros:

Hotel super propre personnelle accueillant et l'emplacement parfais 5 minute Rogers center a pied.

2026-05-11 via Nuitee