Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
Pet-sitting services
Long-term parking
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Excellent amenities
Cons:
Issues with cleanliness
High prices

Categories

Cleanliness
7.81
Room smelled like cigarettes and had issues with initial room assignment.
Service
9.98
Most reviews indicate friendly and helpful staff.
Location
9.82
Tranquil retreat with beautiful scenery above Zurich.
Room Quality
9.27
Rooms described as modern and clean, though initial room was not ready.
Amenities
9.8
Excellent spa, restaurants, and overall facilities.
Value for Money
8.76
Highly priced; some felt the value did not match the cost.
Food and Beverage
9.81
Breakfast and restaurant experiences were highlighted positively.
Overall Experience
9.99
Most reviews express unforgettable stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:08

Property Description

Indulge at the Luxurious Spa
Relax at the full-service spa with massages, body treatments, and facials. Enjoy a peaceful retreat during your stay.

Recreational Paradise
From the golf course to outdoor tennis courts and a health club, you'll find plenty of activities to keep you entertained.

Culinary Delights and More
Indulge in international cuisine at The Restaurant or opt for 24-hour room service. Sip a drink at the bar/lounge or poolside bar, and start your day with a delicious breakfast.

Unwind in style at The Dolder Grand, where luxury meets convenience. Ready to experience the height of comfort and hospitality? Book your stay now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 112 reviews
Cleanliness: 7.81
Service: 9.98
Location: 9.82
Room Quality: 9.27
Amenities: 9.8
Value for Money: 8.76
Food and Beverage: 9.81
Overall Experience: 9.99
D
Doug
10
Pros:

Tip top notch

2025-10-01 via Nuitee
K
kimberly friends
10
Pros:

Spectacular place! Spent 4 nights here and every member of the staff was incredibly friendly from the front desk, concierge, front door, & drivers. I cannot say enough positive things about this beautiful hotel. This gem above the city of Zurich is a tranquil retreat surrounded by lush forest. The spa and restaurants are amazing! I highly recommend the Dolder and hope to stay here again sometime.

2025-09-28 via Nuitee
R
Ruben
6
A Total Dud-ler
Pros:

Do not waste your time or money with this hotel. You have way better options in Zurich. This Hotel is extremely highly priced for mediocre service, bad food, no view from almost all rooms, our room was not ready until 4 pm, had to go thru 4 rooms and ended up in the first one as all the rest had a wort view. The new name for this hotel should be the Dud-ler

2025-09-28 via Nuitee
O
Oliver Bing
10
Pros:

Excellent service

2025-09-21 via Nuitee
P
Pamela
10
Pros:

Truly unforgettable stay ✨l

The Dolder Grand is breathtaking in every way; property, views, amenities, and service. I’ve stayed at some of the best hotels around the world, and this one is absolute perfection. My room was upgraded, which turned an already special trip into a magical experience.

Although I didn’t get to enjoy the Michelin restaurant since it was closed for a wedding, I’ll definitely be back to try it on my next visit. I also had an incredible facial at the spa that left me feeling completely refreshed.

An amazing, memorable stay from start to finish. Highly recommended!

2025-09-10 via Nuitee
Y
Yasin partner
10
Pros:

Excellent, as usual. Have been coming here a lot and love it every time. Highly recommend

2025-09-09 via Nuitee
A
Allen
10
Fabulous Hotel
Pros:

Beautiful scenery, art and accommodations!

2025-08-08 via Nuitee
K
Katherine
10
Pros:

Absolutely beautiful property. We tried to Omakaze restaurant which was an absolute treat. The hotel breakfast is unparalleled. The spa is also quite lovely. The only complaint is that taxis to and from town are pricey, but for the traveler who wants a property where they do not have to leave, it is absolutely wondetful. The bar is also fantastic and the rooms modern and clean. The rooms are also temperate controlled appropriately, especially considering AC is not common in Switzerland. Fabulous property-top notxh!

2025-07-28 via Nuitee
M
Maureen partner
10
Pros:

Magnificent in every way. The spa was relaxing with excellent services. The food was exquisite- we tried all of the restaurants. The staff was incredibly friendly and helpful. The Dolder Grand is a magical place!

2025-07-16 via Nuitee
J
Josh family
6
Pros:

We checked in, the room smelled like cigarettes, they did move us after telling us they upgraded us to a smaller room. Also, they did not tell us that their sports facility which included the kids pool was closed for renovation. I was very disappointed with the service.

2025-07-12 via Nuitee
M
MORGAN family
6
Pros:

Restaurants close, poor quality food, small rooms

2025-05-08 via Nuitee
A
Andreas
8
Pros:

Overall room and facility were great, view fantastic; also hotel staff was very professional - of course at this level and price point you expect perfection. Unfortunately the breakfast restaurant had a long line, had to wait at least 10 min to get in, staff seemed stressed. Floor of the hotel room needed some maintenance, sanding and staining would help.

2025-04-19 via Nuitee
M
Mrs. Carol Ann
10
Fantastic experience with our 2 small dogs
Pros:

Fantastic experience with our 2 small dogs. Dog friendly hotel.The staff were very helpful and professional. Great customer service when we encountered an issue with lunch that was dealt with promptly and really elevated our experience. We stayed just one night for an event but next time we plan a longer trip and we look forward to returning to The Dolder Grand Hotel. The spa is worth a visit and a walk in the forest surrounding the hotel was so refreshing. Breakfast was delicious and the food in all the restaurants we visited was superb. Thanks to all the staff that made a memorable experience for us. There are so many to mention.

2025-04-07 via Nuitee
G
Georgy family
8
Pros:

Nice hotel with good spa facilities, and good food. The room was outdated and defiantly requires renovation

2025-02-19 via Nuitee
M
mason
10
A great stay at the Dolder Grand
Pros:

Can’t overstate how great sour experience was. Room was wonderful, sizable, and very comfortable. Service staff was extremely friendly and helpful. The concierge gave us some great tips and even followed up with us after we left to see if we needed recommendations for the rest of the cities in our trip. Truly an exceptional experience.

2025-01-31 via Nuitee
M
Mohammed
10
Car parking charge
Pros:

I have only one comment about charging me about car parking around 200 eur. As a vip customer in hotels.com usually I should not be charged for this service

2025-01-23 via Nuitee
R
Richard Keith partner
10
Pros:

A few issues came to bear, but were graciously corrected by management.Hotel is the most beautiful I have ever had the pleasure to stay.
Cheers !

2025-01-14 via Nuitee
M
Mahoua
10
Pros:

Hi

2025-01-11 via Nuitee
J
Joseph
10
The finest hotel I’ve ever been.
Pros:

The Dolder Grand is simply the finest hotel in which I’ve ever stayed. From staff service to the amenities of which there are many, to the accommodations themselves, the Dolder Grand is unmatched in quality by any standards.

2025-01-05 via Nuitee
P
Peter
10
No wonder heads of state, A listers and Oprah ❤️it
Pros:

Just fantastic - a great property with beautiful views and 10 minutes’ drive to town, delicious food and staff who could not wait to help with every request, however big or small. Brilliant in every respect.

2025-01-04 via Nuitee