Sheraton Grand Shanghai Pudong Hotel & Residences

Hotels
•
Marriott
8.4 (266 reviews)
No 38 Pujian Road, Shanghai, Shanghai, 200127 , Shanghai , CN
86-21-50899999

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor breakfast options
Room assignment issues

Categories

Cleanliness
8.1
Multiple mentions of cleanliness being satisfactory, but some negative feedback on room conditions.
Service
9.1
Staff attitude praised, but some service-related issues noted at check-in.
Location
9.6
Good proximity to attractions and public transport.
Room Quality
7.6
Rooms were clean, but issues with room assignments and condition of apartments.
Amenities
8.1
Amenities were limited, especially breakfast options mentioned as insufficient.
Value for Money
8.6
Moderate value; perceived lack of some offerings for the hotel tier.
Food and Beverage
7.1
Breakfast quality and variety were criticized, with specific points noted.
Overall Experience
9
Despite challenges, guests had positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:38

Property Description

Experience the ultimate blend of luxury and convenience at Sheraton Grand Shanghai Pudong Hotel & Residences, your perfect getaway in the heart of Shanghai.

Recreational Retreat
Indulge in relaxation with our indoor pool, soothing hot tub, and rejuvenating sauna. Perfect for unwinding after a day of exploring the vibrant city.

Culinary Delights
Savor a variety of dining options at our three restaurants or opt for personalized 24-hour room service. Don't forget to unwind at our stylish bar/lounge with your favorite drink.

Business and Events
With over 16,000 square feet of event space, including state-of-the-art meeting rooms and a business center, we cater to your professional needs in style.

Don’t miss the chance to enjoy an unforgettable stay—book your escape at our luxurious hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.4
Based on 266 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 9
T
TECNO • extended_group • it
9
2026-05-07 • via Nuitee
A
ALIZHON • solo_traveller • ru
4
2026-05-05 • via Nuitee
P
paul • extended_group • be
7
2026-04-30 • via Nuitee
S
S. M. Prosun-uz-zaman Khan • solo_traveller • bd
8
Overall good
Pros:

Bed

Cons:

Tv channel was so limited..

2026-04-21 • via Nuitee
C
Céline • extended_group • fr
8
Pros:

Le petit déjeuner est exceptionnel et la chambre très confortable. Le personnel est agréable et a essayé de nous aider avec le Wifi (pas possibilité d'utiliser Google map et Facebook en Chine..)

Cons:

Bien penser à prendre un bonnet pour la piscine (bonnet obligatoire) car sinon on doit le payer (avec un prix assez cher pour 2 personnes). Il manque peut-être un bain à remous pour une plus grande détente côté piscine :)

2026-04-20 • via Nuitee
• solo_traveller • fr
8
2026-04-13 • via Nuitee
Y
Yves • solo_traveller • fr
4
Cons:

Hotel vieillissant qui n'est plus dans les standards attendu en Chine.

2026-04-11 • via Nuitee
C
CommentXYZ • Couples
10
Top Choice in Pudong: Exceptional Service and Elite Recognition
Pros:

The hotel facilities, guest rooms, and transportation convenience are all impeccable. Across the front desk, Executive Lounge, and restaurant, the service is consistently warm, attentive, and thoughtful.
In particular, the Concierge desk offers the most reliable and responsible luggage storage and courier handling services among high-end hotels in the Pudong area. Furthermore, the food quality and variety during the Executive Lounge’s Happy Hour are highly recommended and stand out as some of the best in Pudong.
The hotel’s recognition of Elite member benefits (such as room upgrades) is incredibly sincere. This is truly a welcoming hotel where Elite members can enjoy a genuine "home away from home" experience.

2026-04-10 • via Tripadvisor
R
Renata • extended_group • br
7
2026-04-10 • via Nuitee
Y
YOUNGIM • family_with_children • kr
9
2026-04-07 • via Nuitee
R
Rathavikarn • extended_group • th
6
2026-03-28 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-03-17 • via Nuitee
A
Atou • couple • sn
8
2026-01-21 • via Nuitee
G
George Jr • extended_group • ph
10
I will certainly go back.
Pros:

I like the hospitality of the staffs and the chef Mr. Jim Zhang is excellent at the sheraton club ❤️

2026-01-20 • via Nuitee
Z
ZİNCİR • extended_group • tr
7
Pros:

Otel oldukça sessiz ve temizdi

Cons:

Kahvaltı bizler için yeterli değildi, götürdüğümüz peynir zeytinle kahvaltı yaptık

2026-01-20 • via Nuitee
M
Mark • family_with_children • nz
7
Really enjoyable. Good location.
2026-01-19 • via Nuitee
V
Vincent Chiu • extended_group • tw
8
2026-01-18 • via Nuitee
K
KOZUE • couple • jp
10
2026-01-15 • via Nuitee
A
Ainura • family_with_children • kg
10
Ок
Pros:

Ок

Cons:

Бассейн

2026-01-06 • via Nuitee
T
tom • family_with_children • au
10
2026-01-05 • via Nuitee