The Isle of Mull Hotel and Spa

Hotels
Crerar
8.2 (125 reviews)
Off The A849, Craignure, Isle of Mull, Scotland, PA65 6BB , Isle of Mull , GB

Pets allowed

Facilities

Full-service spa
Fireplace in lobby
Carport
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great service
Lovely location
Cons:
Cleanliness issues
High food prices

Categories

Cleanliness
7.66
Some cleanliness issues were noted, such as mold in the shower screen.
Service
9.13
Staff were friendly, attentive, and helpful, providing an exceptional level of service.
Location
8.67
The hotel is conveniently located close to the ferry and has great views.
Room Quality
7.62
Rooms had nice decor but issues with storage space and mattress quality.
Amenities
8.15
Amenities were generally nice but spa facilities were limited and odd booking policies were noted.
Value for Money
7.61
Some guests found the restaurant pricing excessively high for the quality offered.
Food and Beverage
8.16
Food quality was praised, but there were concerns about the price in relation to value.
Overall Experience
8.63
Overall, guests had a lovely experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:07

Property Description

Escape to a tranquil oasis at The Isle of Mull Hotel and Spa, where luxury meets the breathtaking beauty of nature.

Pampering Spa Experience
Indulge in rejuvenating massages, body treatments, and facials at our full-service spa. Unwind in the calming atmosphere and treat yourself to relaxation in our sauna or take a dip in the inviting indoor pool.

Savor Local Cuisine
Delight your palate at Oran-na-Mara restaurant, specializing in exquisite local dishes. Enjoy room service for a cozy night in, or sip a refreshing drink at our bar/lounge as you unwind after a day of exploration.

Comfortable Accommodations
Each of our 75 well-appointed guest rooms offers complimentary wireless internet, digital programming, and cozy private bathrooms stocked with toiletries. Enjoy the convenience of daily housekeeping and a dedicated 24-hour front desk to cater to your needs.

Book your stay now for an unforgettable escape!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 125 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
J
Jen
10
Pros:

Staff were incredible, nothing was too much trouble despite the fact that Storm Amy was raging outside and there was no power!

2025-10-09 via Nuitee
J
John
10
Pros:

Staff were all very friendly and accommodating

2025-10-05 via Nuitee
D
Drue
10
Pros:

Room was really nice. Hot tub and ocean view were amazing.

2025-10-02 via Nuitee
W
Wengang partner
10
Pros:

great restaurant staffs, really friendly

2025-10-01 via Nuitee
H
Howard
10
Pros:

Great views, hiking nearby. Good place to hang out on rainy days.

2025-09-30 via Nuitee
J
John
10
Pros:

Great hotel in Mull, 2 minutes from the ferry terminal. It sits alone but has everything you could need. Great food and comfortable room decorated to a high standard and well maintained. Could not fault the service. Will definitely return. 40 mins drive to Tobermory, 1hr to finnaport

2025-09-29 via Nuitee
A
Archie partner
8
Pros:

Generally the hotel was very good. We will be traveling for one month and wished the hotel would have had an option to get laundry done. There were no streaming options on the TV and the parking spots were very tight.

2025-09-27 via Nuitee
K
Kayla partner
10
Pros:

We absolutely loved our stay here, we were on our honeymoon and couldn’t ask for a more relaxing and wonderful place to be! Will definitely be back!

2025-09-26 via Nuitee
M
Michael
10
Pros:

Ocean view...nice amenities...friendly staff

2025-09-25 via Nuitee
K
Kati friends
10
Pros:

Clean comfy and easy to walk to the beach

2025-09-25 via Nuitee
K
Kay
10
Lovely place to stay
Pros:

Lovely accommodation with great service and great food.

2025-09-21 via Nuitee
L
Louise
10
Pros:

Exceptionally pet friendly, beautiful suite with a sea view. Would definitely revisit.

2025-09-17 via Nuitee
J
Julie partner
10
Pros:

It was a lovely area on Mull. There's a nice walking path to follow around the area as well! Food was delicious!

2025-09-17 via Nuitee
V
Victoria partner
6
Pros:

The hotel has some nice qualities: it’s conveniently close to the ferry, has tasteful décor, and the staff are generally friendly. A special mention to Miguel from Miami, who worked the breakfast service—he was genuinely warm and attentive.

That said, several aspects were disappointing. Our room was never serviced, even though we were out during the day and hadn’t placed a “do not disturb” sign. The spa felt underwhelming—very limited facilities, the pool is shared with the local community, and while the hot tub is free, you have to book a slot, which feels odd for a place branding itself as a “spa.”

Practical frustrations added up too: reception was empty when I tried to check out in the morning, and navigating the hotel requires going up and down what feels like a million stairs. Lastly, the hotel sells spa products but doesn’t use them in the rooms—seems like a missed opportunity, since people are more likely to buy if they get to try them first.

Overall, it’s not a bad hotel, but for the price and “spa” label, I expected more.

2025-09-17 via Nuitee
M
manbir partner
8
Pros:

Excellent breakfast. Great service

2025-08-27 via Nuitee
C
Caroline
10
Pros:

I had a lovely stay at the Mull Hotel and Spa. The hotel and food were lovely. The staff were on another level amazing. They were friendly, helpful, attentive and so hardworking. They made the whole stay so special with such an amazing level of customer service. I'd like to especially mention the Head Receptionist, Holly. She was so.helpcul and friendly.

I'll definitely be going back!!

2025-08-26 via Nuitee
D
David partner
10
Pros:

Being able to walk to the swimming pool from our hotel room was great.
Walks around the hotel were lovely, especially going down to the beach.
The lobby and bar had great views, sitting in the lobby was very relaxing.

2025-08-24 via Nuitee
S
Stuart
6
Pros:

Room to start looks great very nicely done with the coastal theme. But its all surface dressing very little storage space is provided, the bed is a cheap sprung mattress that wants to throw you out of bed if you get too close to the edge. Bath room is finished well part for the shower screen that has mold forming in the seal due to being a clipon design. Room was otherwise quiet but might be due to being at the furthest end of the building from everything else.
Food service was very dependent on the staff and how busy breakfast was. The leadership team would

2025-08-23 via Nuitee
S
Sarah
8
Nice stay
Pros:

The hotel is very nice, the location and view are stunning. The spa is great. The pool closed at 8 which seemed early and prior to 7 they had kids swimming lessons so we only had 1 hour to use it. Our only real complaint is that we were on the ground floor. And we both woke up with lots of bites. Maybe ants but were not sure. Also the halway carpet is very outdated.

2025-08-21 via Nuitee
B
Brian partner
8
Pros:

Restaurant menu seemed exceptionally highly priced although accepted it was quality “fine dining”. It was very uncomfortable with low tables when eating from the bar menu. More of a compromise all round re the food and eating facilities would be welcome.

2025-08-20 via Nuitee