Plaza Grande Hotel

Hotels
9.5 (259 reviews)
García Moreno y Chile (esquina) , Quito , ec

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Stunning rooms
Friendly staff
Cons:
Minor issues with breakfast
Some amenities slightly outdated

Categories

Cleanliness
9.33
The hotel and room were immaculate and very clean.
Service
9.8
Staff was incredibly kind and accommodating.
Location
9.84
Central location with safe access to nearby restaurants.
Room Quality
9.79
Rooms were stunning and very spacious.
Amenities
9.32
Top-tier amenities and extras like free cocktails.
Value for Money
9.28
Exceptional value for a luxury hotel experience.
Food and Beverage
8.83
Breakfast was good but not the highlight of the stay.
Overall Experience
9.8
An unforgettable stay with a perfect blend of charm and luxury.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:23

Property Description

Luxurious Suites and Spa
The Plaza Grande Hotel offers 15 luxurious suites with elegant décor and marbled bathrooms. Guests can unwind in the wellness spa or indulge in a relaxing hydromassage tub after a day of exploring Quito.

Gourmet Dining Experience
Indulge in a culinary journey at the hotel's 3 restaurants. From gourmet fusion food and live opera music at La Belle Epoque to traditional Ecuadorian cuisine and live guitar music at Café Plaza Grande, there's something to satisfy every palate.

Entertainment and Culture
Experience the vibrant culture of Quito with moonlight horse-drawn carriage city tours and live Flamenco music at El Caustro wine cellar. Immerse yourself in the rich history and entertainment options right at your doorstep.

Book now for an unforgettable stay at Plaza Grande Hotel, where luxury and culture meet in the heart of Quito.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 1 year old and over stay for US$80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 259 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.8
F
Fionnuala couple ie
10
Great hotel, great location, great staff
Pros:

Perfect location, beautiful hotel. Amazing value for money, highly recommend

Cons:

Nothing

2026-04-04 via Nuitee
F
Fahad solo_traveller ae
10
Pros:

All good
The people at reception are really helpful with ever details and they do their best to make they stay excellent
Alex and daunjco the night and day shift
Much thanks to them

2026-04-01 via Nuitee
Y
YOlanda couple au
10
Its a beautiful hotel, in a gorgeous location with staff that care.
Pros:

This hotel was a rare find; they went over and above when my husband was suddenly ill.

2026-03-31 via Nuitee
A
Abdulla couple ae
10
Pros:

Big room clean with fast internet, great location and amazing service and yummy breakfast, and friendly and helpful staff

2026-03-31 via Nuitee
A
Annette couple de
9
2026-03-20 via Nuitee
A
Annette couple de
9
2026-03-20 via Nuitee
L
lynn couple us
9
The location is great. The staff is extraordinary- the food is terrific. Frankie in the restaurant and Alex at the fron
Pros:

Antiquated yet charming and regal - the location is amazing.

Cons:

The pillows are super soft and the bed creaks.

2026-03-19 via Nuitee
J
Jennie solo_traveller gb
10
Pros:

Excellent service and central location in a beautiful historic building

2026-03-19 via Nuitee
D
David couple us
10
The place to stay in Quito Old Town
Pros:

The staff make the stay, and the staff at the hotel were beyond amazing! Upon check in, we were pleasantly surprised with a room upgrade to the 4-room Presidential Suite overlooking the Grand Plaza. Very enjoyable and would strongly recommend a stay at the hotel when in Quito.

Cons:

There was a wedding immediately above our room on Saturday night and made it difficult to get to sleep before the noise abated around midnight. Not much noise barrier between the walls or ceilings.

2026-03-18 via Nuitee
P
paul couple gb
9
2026-03-13 via Nuitee
D
dhrose Couples Calgary, Alberta
10
Beautiful classic hotel with exceptional service.
Pros:

Beautiful classic hotel in a perfect location in the old city. Exceptional service ( thank you Luis). Greeted with a welcome drink. Staff go out of their way to ensure your every need is met with a greeting and a smile. We travel a lot and this has to one of our favourite hotels.

2026-02-12 via Tripadvisor
D
Denchev solo_traveller bg
10
Weekend in Quito
Pros:

Style, location, service - all top level!

Cons:

None

2026-02-12 via Nuitee
J
JenB968 Solo travel
10
5-star hotel in historic center
Pros:

Great hotel in the center of historic old town. The rooms are spacious and very well accommodated but the staff here went above and beyond. Luis Alberto and Mauricio always greeted me with a smile and were extremely helpful. I would recommend this hotel to any guest.

2026-02-11 via Tripadvisor
V
V4115UMmichaelg Friends getaway Hudson, Quebec
10
A wonderful experience!
Pros:

We were spoiled by Luis, he made sure every moment of our stay was taken care of and had wonderful tips and local experiences for us to partake in. The hotel is very nice and the restaurant was very good too (the potato soup and goat stew were incredible. We truly enjoyed our stay!!

2026-02-09 via Tripadvisor
6
61teod Couples
10
Weekend in Quito
Pros:

We chose Hotel Plaza Grande for our first trip to Quito because of the location and the atmosphere.
Upon arrival, we realized that the hotel is much more.
From the man in a tailcoat and top hat who opened the door, through the extremely hospitable receptionist to the moment we entered the room, everything was perfect. No exaggeration.
The hotel, in an early 20th century style but with all the modern improvements, perfectly hidden in the interior, offers comfort, care and peace. So rare these days, and I travel a lot and can appreciate it.
Taking care of the guest, for everything you might need, is the focus of Plaza Grande and their team. Every member of the team - reception, restaurant, room maintenance - exceptional service.
We would like to thank Luis Alberto in particular - for his care, for his wonderful Bulgarian (yes, we were greeted in our native language!) and for his attitude.
The hotel is in the best location for walking to all the sights of the old city. Excellent starting point and only a few minutes by taxi to those places you would also like to see.
The restaurant offers the best food we tried in Quito.
We recommend Plaza Grande for any occasion, but it should be your first choice if you want to experience the pleasure of being taken care of.

2026-02-09 via Tripadvisor
J
jamesfQ5174XW Couples
10
Grand hotel
Pros:

One of the best experiences I have ever had at a hotel! The staff, room and overall attention to detail were exceptional !

2026-02-09 via Tripadvisor
L
LaurenS97 Friends getaway Sacramento, California
10
Amazing location, great room, perfect service!
Pros:

Wonderful hotel with top notch service - we felt like kings and queens. Great location in the Plaza Grande town center, walkable to key sites. Large oversized suite with plenty of room to stretch out. Would definitely stay again!

2026-02-08 via Tripadvisor
H
HeidiJ934 Family Hellerup, Gentofte Municipality, Copenhagen Region, Zealand
10
Fantastic hotel and fantastic service
Pros:

Fantastic hotel from the staff to the manager people understand hospitality and service and all the small details - the restaurant included so nice and great food, rooms and breakfast. We will always come back

2026-02-08 via Tripadvisor
2
258jeremyi Couples
10
Beautiful Hotel
Pros:

This hotel is an absolute gem. It’s in a perfect location, you’re close to everything in the historic center. The service is fantastic and the rooms are clean and comfortable. 10/10

2026-02-08 via Tripadvisor
J
jannice couple us
10
2026-02-08 via Nuitee