Premiere Classe Biarritz

Hotels
•
Premiere Classe
5.1 (4108 reviews)
41 rue Chapelet - Bvd Dassault - Rond-point du Mousse , Biarritz , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable mattress
Cons:
Poor cleanliness
Noisy environment
Room conditions unsatisfactory

Categories

Cleanliness
2.81
Room cleanliness was criticized with various issues including dirty sheets and bad odors.
Service
6.78
The service was described as friendly, but there were issues with responsiveness.
Location
7.82
The location is convenient for transit but has limited appeal otherwise.
Room Quality
3.77
Multiple complaints regarding room condition including size and maintenance issues.
Amenities
4.8
Some amenities were functional but lacked variety and there were maintenance concerns.
Value for Money
5.26
Considered overpriced given the quality of accommodations.
Food and Beverage
5.81
Breakfast was mentioned positively but lacking variety with other food options.
Overall Experience
3.78
Overall experience was poor due to numerous complaints about cleanliness and disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:52

Property Description

Convenient Location: Premiere Classe Biarritz is strategically situated just 800 meters away from Biarritz - Anglet - Bayonne Airport, making it easily accessible from the A63 motorway exit 4.

Comfortable Accommodation: The air-conditioned rooms at Premiere Classe Biarritz offer en suite facilities, including a TV with cable channels and a private bathroom with a shower, ensuring a comfortable stay for guests.

Additional Amenities: Guests can take advantage of complimentary Wi-Fi, free parking facilities, and enjoy dining at the on-site Campanile restaurant, providing convenience and a variety of services during their stay.

Book your stay at Premiere Classe Biarritz now for a seamless and enjoyable experience!

Important information:

How to check-in/out: You can pay by cash during the opening hours (06:30 to 11:00 and 17:00 to 21:00 on weekdays and 07:00 to 11:00 and 17:00 to 21:00 during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Maestro credit cards are not accepted at this property.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.1
Based on 4108 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.82
Room Quality: 3.77
Amenities: 4.8
Value for Money: 5.26
Food and Beverage: 5.81
Overall Experience: 3.78
P
pedro ramalho • solo_traveller • pt
8
2026-06-06 • via Nuitee
B
Benno • couple • nl
8
2026-06-06 • via Nuitee
T
Tastet • solo_traveller • fr
6
2026-06-06 • via Nuitee
H
HELENE • solo_traveller • fr
3
Hôtel trop bruyant
Pros:

La propreté de la chambre

Cons:

Hôtel pas insonorisé. Sur le parking des gens s'installent pour manger le soir avant de se coucher et mettent la musique très fort jusque tard dans la nuit. Hôtel situé en bord de route très fréquentée donc bruyant. Chambre inadaptée aux clients PMR.

2026-06-05 • via Nuitee
O
Oleh • couple • ua
7
2026-06-05 • via Nuitee
C
Carmen • solo_traveller • es
4
No recomendable
Pros:

Cerca del aeropuerto

Cons:

Habitación sucia (se me pegaban los zapatos al suelo) y al entrar olía mal, sobre todo el WC. Pasé frío porque me daba miedo conectar la estufa mientras dormía y no había manta extra. Mucho ruido (habitación no insonorizada a pie de calle). Ponía que a partir de las 14:00 se podía hacer el check in y hasta las 15:00 no me dieron la habitación.

2026-06-05 • via Nuitee
H
Hanna • extended_group • nl
7
I booked a room at this hotel and checked in online. When I arrived, they immediately gave me a room
Pros:

I didn't like the breakfast. The location is good.

Cons:

I booked a room at this hotel and checked in online. When I arrived, they immediately gave me a room key. When I entered the room, there were people there. The receptionists couldn't resolve the issue for over an hour. My disabled sister was traveling with me, and she had to stay outside for over an hour at night. We drove over a thousand kilometers. My sister was stressed, and in the morning they told me, "Sorry, that's just how it happened."

2026-06-05 • via Nuitee
M
Mélodie • solo_traveller • fr
4
Pros:

L'accessibilité facile uniquement

Cons:

Repas très cher, très peut de choix lors du petit déjeuné, aucune isolation donc on entend tout ce qu'il y a dehors

2026-06-05 • via Nuitee
A
Alexandre • family_with_children • fr
1
2026-06-04 • via Nuitee
S
Sofiane • couple • es
8
2026-06-04 • via Nuitee
P
Patricia • couple • fr
10
2026-06-04 • via Nuitee
D
Dufour • solo_traveller • fr
5
2026-06-04 • via Nuitee
E
EzHAZ • extended_group • fr
7
2026-06-03 • via Nuitee
V
Vanessa • solo_traveller • es
10
2026-06-03 • via Nuitee
N
Nejib • solo_traveller • fr
10
2026-06-03 • via Nuitee
B
bruno • solo_traveller • fr
8
Cons:

le joint de la porte qui est très abimé, laisse passé l'air, ne joue plus son role

2026-06-02 • via Nuitee
C
Christel • solo_traveller • fr
6
Pros:

La proximité avec l'aéroport

Cons:

La propreté ( de la saleté sur le radiateur), les joints de la porte qui laissent passer l'air et le bruit

2026-06-02 • via Nuitee
D
Daguerre • solo_traveller • fr
5
Pros:

Chambre rénovée convenable pour passer une nuit. Literie propre et correcte. Personnel souriant et avenant.

Cons:

Une propreté correcte mais les murs étaient tachés et le sol un peu sale.
L'insonorisation est minimale. La fermeture de la porte est déconcertante car la porte verrouillée de l'intérieur s'ouvre dès que l'on abaisse la poignée (depuis l'intérieur) ce qui donne le sentiment que la porte ne ferme pas. Cela mériterait peut être une chaînette.
Le gros point négatif est le petit déjeuner. Un choix très très limité avec baguette, pain de mie brioché, beurre, confiture, yaourts, deux céréales, jus de fruits et boisson au nom de café et c'est tout ! Amateurs de petit-déjeuner salé passaient votre chemin !

2026-06-02 • via Nuitee
S
Stella Diana • solo_traveller • dk
4
Pros:

Værelset var pænt og rent.

Cons:

Svært at finde,- endnu sværere at finde værelset. (Ikke noget værelsesnummer på dørene)
-ydermere skulle man betale depositum ved indtjekning.

2026-06-02 • via Nuitee
L
Laurence • couple • fr
5
Pros:

Le personnel à l'accueil à l'arrivée et au petit déjeuner était tout à fait satisfaisant.

Cons:

Les sanitaires sont très petits. La douche n'est pas adaptée pour des personnes de corpulence normal , quant au miroir, il est placé trop haut. Des touffes de cheveux étaient restées dans la bonde de la douche. La porte ne ferme pas correctement. Et dans la chambre, cela manque de lumière. Dans l'ensemble, tout est petit.
Les propositions de choix du petit déjeuner se limitait au sucré.

2026-06-01 • via Nuitee