Premiere Classe Biarritz

Hotels
•
Premiere Classe
5.1 (4578 reviews)
41 rue Chapelet - Bvd Dassault - Rond-point du Mousse , Biarritz , fr
+33 5 59 23 91 65

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable mattress
Cons:
Poor cleanliness
Noisy environment
Room conditions unsatisfactory

Categories

Cleanliness
2.81
Room cleanliness was criticized with various issues including dirty sheets and bad odors.
Service
6.78
The service was described as friendly, but there were issues with responsiveness.
Location
7.82
The location is convenient for transit but has limited appeal otherwise.
Room Quality
3.77
Multiple complaints regarding room condition including size and maintenance issues.
Amenities
4.8
Some amenities were functional but lacked variety and there were maintenance concerns.
Value for Money
5.26
Considered overpriced given the quality of accommodations.
Food and Beverage
5.81
Breakfast was mentioned positively but lacking variety with other food options.
Overall Experience
3.78
Overall experience was poor due to numerous complaints about cleanliness and disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:52

Property Description

Convenient Location: Premiere Classe Biarritz is strategically situated just 800 meters away from Biarritz - Anglet - Bayonne Airport, making it easily accessible from the A63 motorway exit 4.

Comfortable Accommodation: The air-conditioned rooms at Premiere Classe Biarritz offer en suite facilities, including a TV with cable channels and a private bathroom with a shower, ensuring a comfortable stay for guests.

Additional Amenities: Guests can take advantage of complimentary Wi-Fi, free parking facilities, and enjoy dining at the on-site Campanile restaurant, providing convenience and a variety of services during their stay.

Book your stay at Premiere Classe Biarritz now for a seamless and enjoyable experience!

Important information:

How to check-in/out: You can pay by cash during the opening hours (06:30 to 11:00 and 17:00 to 21:00 on weekdays and 07:00 to 11:00 and 17:00 to 21:00 during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Maestro credit cards are not accepted at this property.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

5.1
Based on 4578 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.82
Room Quality: 3.77
Amenities: 4.8
Value for Money: 5.26
Food and Beverage: 5.81
Overall Experience: 3.78
H
H. • extended_group • nl
7
Goed verblijf op doorreis
Pros:

De prijs

Cons:

Kamer klein. Douche / wc echt klein. Wel schoon!!

2026-09-12 • via Nuitee
M
Murielle • solo_traveller • fr
4
Très moyen, juste bon pour une nuit en transit.
Pros:

L'emplacement

Cons:

Borne d'enregistrement qui ne fonctionne pas pour une arrivéetardive, il a fallu se rendre au campanile pour avoir les clés. Pas de serviette de bain à l'arrivée dans la chambre, il a fallu retourner au Campanile pour an demander.

2026-09-11 • via Nuitee
A
Alun • solo_traveller • fr
1
Avoid
Pros:

Location only.

Paid for directly with booking then had to pay again with automated check in. Told by email it was a deposit and would be refunded within 7 days. Still waiting 11 days later for refund.

Cons:

Toilet seat broken. I fixed it as no staff at checkin.

Tiny shower. Couldn't turn around.

Deposit scam and failure for rapid reimbursement

Avoid this place

2026-09-11 • via Nuitee
L
Lucini • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

Le petit déjeuner

2026-09-11 • via Nuitee
C
Carelle Larissa • solo_traveller • fr
4
Cons:

Bruits

2026-09-11 • via Nuitee
J
jean-luc • couple • fr
8
Pros:

voir biarritz avant de passer en espagne

2026-09-11 • via Nuitee
C
CORINNE • solo_traveller • fr
3
Cons:

Pas de lumière de chevet,pas de produits de douche,distributeur à café en panne,accueil très médiocre,clim bruyante

2026-09-10 • via Nuitee
M
Marie-pierre • solo_traveller • fr
5
Cons:

Le ménage de la chambre n,'était pas fait entièrement
Odeur d'urine dans la salle d'eau
Infiltration du côté des toilettes
Constaté avec un employé
Le premier matin au moment du petit déjeuner, le personnel n'était pas de tout aimable et motivé

2026-09-10 • via Nuitee
M
Makhlouf • couple • fr
10
2026-09-10 • via Nuitee
F
Florentin • solo_traveller • fr
9
2026-09-10 • via Nuitee
D
Da Costa Amaral • couple • fr
2
Décevant
Cons:

Personnel pas aimable, du bruit , sale a l'extérieur...
Chambre tres petite et la salle de douche trop étroite

2026-09-09 • via Nuitee
S
Sofia • couple • es
6
2026-09-09 • via Nuitee
A
Andrii • solo_traveller • ua
8
Pros:

Після ремонту. Паркінг. Кондиціонер. Розташування 👍 Ціна

Cons:

Розмір номеру все ж таки замалий. Але ми це розуміли. Більше двох ночей важкувато.

2026-09-09 • via Nuitee
N
Nanette • solo_traveller • pt
8
2026-09-09 • via Nuitee
S
Sylvie • solo_traveller • fr
4
Un peu déçue
Pros:

Petit déjeuner acceptable.

Cons:

Distributeurs de boissons en panne, impossible de payer en CB , prend l'argent et se met HS sans remboursement. Borne d'enregistrement non fonctionnelle. Accueil quasi inexistant. Douche trop exiguë . Environnement très bruyant.

2026-09-08 • via Nuitee
M
María Isabel • solo_traveller • es
9
Pros:

Estaba limpio

Cons:

Me gustó todo

2026-09-08 • via Nuitee
O
orsonneau • solo_traveller • fr
6
2026-09-08 • via Nuitee
S
susan • solo_traveller • es
5
Cons:

The overhead bed was so near the toilet doorway, that we had to cover the metal corner with towels as my husband banged his head on it and nearly knocked himself out. The outside area needs updating or tidying. Not good value for the price. I also was told I hadnt paid beforehand. I got myself all worked up and paid the figure it asked for on the machine. I then found my receipt and they said to ask Booking. Com for refund. I have not heard back from you as yet

2026-09-08 • via Nuitee
F
Fiona • solo_traveller • ie
7
2026-09-08 • via Nuitee
M
MONICA • couple • pt
7
Boa localização
Pros:

Boa localização com bom custo benefício

Cons:

Quarto muito pequeno

2026-09-08 • via Nuitee