Premiere Classe Biarritz

Hotels
•
Premiere Classe
5.1 (3736 reviews)
41 rue Chapelet - Bvd Dassault - Rond-point du Mousse , Biarritz , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable mattress
Cons:
Poor cleanliness
Noisy environment
Room conditions unsatisfactory

Categories

Cleanliness
2.81
Room cleanliness was criticized with various issues including dirty sheets and bad odors.
Service
6.78
The service was described as friendly, but there were issues with responsiveness.
Location
7.82
The location is convenient for transit but has limited appeal otherwise.
Room Quality
3.77
Multiple complaints regarding room condition including size and maintenance issues.
Amenities
4.8
Some amenities were functional but lacked variety and there were maintenance concerns.
Value for Money
5.26
Considered overpriced given the quality of accommodations.
Food and Beverage
5.81
Breakfast was mentioned positively but lacking variety with other food options.
Overall Experience
3.78
Overall experience was poor due to numerous complaints about cleanliness and disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:52

Property Description

Convenient Location: Premiere Classe Biarritz is strategically situated just 800 meters away from Biarritz - Anglet - Bayonne Airport, making it easily accessible from the A63 motorway exit 4.

Comfortable Accommodation: The air-conditioned rooms at Premiere Classe Biarritz offer en suite facilities, including a TV with cable channels and a private bathroom with a shower, ensuring a comfortable stay for guests.

Additional Amenities: Guests can take advantage of complimentary Wi-Fi, free parking facilities, and enjoy dining at the on-site Campanile restaurant, providing convenience and a variety of services during their stay.

Book your stay at Premiere Classe Biarritz now for a seamless and enjoyable experience!

Important information:

How to check-in/out: You can pay by cash during the opening hours (06:30 to 11:00 and 17:00 to 21:00 on weekdays and 07:00 to 11:00 and 17:00 to 21:00 during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Maestro credit cards are not accepted at this property.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.1
Based on 3736 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.82
Room Quality: 3.77
Amenities: 4.8
Value for Money: 5.26
Food and Beverage: 5.81
Overall Experience: 3.78
B
Brian • couple • gb
10
Pros:

Good friendly staff, The hotel was going through a revamp, Myself and Partners stayed in one of the rooms that had been re+done, the room was first class, We will definitely be staying here again. The rest of the chain could do with the same revamp.

2026-03-28 • via Nuitee
D
didier • couple • fr
8
2026-03-28 • via Nuitee
J
Jeff • couple • fr
8
2026-03-28 • via Nuitee
B
BLANC • couple • fr
10
2026-03-27 • via Nuitee
G
Gandir • couple • fr
7
Pros:

Price

Cons:

Problems to find the room

2026-03-26 • via Nuitee
J
Joseph • couple • fr
10
2026-03-26 • via Nuitee
A
Ana • family_with_children • fr
8
2026-03-25 • via Nuitee
O
Odile • couple • fr
7
Pros:

Chambre neuve

Cons:

Travaux des 8h du matin
Pas de services a l'accueil après 22h nous n'avons pas pu acheter une bouteille d'eau

2026-03-25 • via Nuitee
M
Marylène • couple • fr
10
2026-03-24 • via Nuitee
S
SMAIN • extended_group • fr
10
2026-03-24 • via Nuitee
F
Faria Marco • solo_traveller • fr
7
Pros:

Nouvelle rénovation top

Cons:

80 euros de caucion,et je tien que atenddé jusqu'à 8 jours pour la restitution

2026-03-24 • via Nuitee
J
Julien • couple • fr
8
Pros:

Chambre refaite à neuf, bon petit déjeuné

Cons:

Mal insonorisé

2026-03-23 • via Nuitee
F
Fanni • couple • hu
5
2026-03-23 • via Nuitee
A
Achraf • couple • fr
10
2026-03-23 • via Nuitee
S
Souza • couple • fr
4
A cama é dura , e o ar condicionado não funcionou
Pros:

À limpeza , funcionários, café da manhã

Cons:

Não ficou claro aqui que estaria em obras,so a vi quando cheguei, e também não sabia de uma causão que também até o momento não fez o reembolso.

2026-03-23 • via Nuitee
P
Paulo • couple • pt
5
2026-03-22 • via Nuitee
C
Corentin • couple • fr
5
Top mais juste pour une nuit et avec des bon bouchons d’oreilles
Pros:

La chambre rénovée était plutôt agréable.

Cons:

Cependant, le manque d’isolation avec l’extérieur rend l’expérience client non agréable avec des jeunes réalisants le bazar une bonne partie de la nuit.

2026-03-22 • via Nuitee
D
Delphine • solo_traveller • fr
8
Cons:

Pas de machine à café ou boissons

2026-03-22 • via Nuitee
S
sandra • family_with_children • fr
8
2026-03-21 • via Nuitee
F
Franck • couple • fr
8
Bon rapport qualité prix
Pros:

Chambre très récente, propre

Cons:

En travaux, indications qu'à l'arrivée, c'est à dire, on descend les bagages pour voir une affiche vous demandant de vous enregistrer dans l'établissement voisin ! Donc on recharge et on redécharge !! Le soir on a eu du bruit de conversation vers 11h45 et ça a duré une bonne 1/2 heure, pas d'affiche ou écriteau pour faire respecter le silence...

2026-03-20 • via Nuitee