Kyriad Direct Annemasse - Genève

Hotels
Kyriad Direct
6 (2553 reviews)
5 Rue Des Jardins , Gaillard , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
Pets allowed
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
4.33
Multiple mentions of issues like hair in the bathroom and cigarette odors.
Service
8.3
Positive mentions of staff, especially Marie, who was accommodating.
Location
6.84
Convenient location but some feedback on noise levels.
Room Quality
4.79
Rooms reported as small and some issues with cleanliness.
Amenities
5.82
Some amenities mentioned but limited satisfaction expressed.
Value for Money
6.28
Price considered reasonable but mixed feelings about room quality.
Food and Beverage
5.83
Commented about breakfast but some complaints regarding lack of variety.
Overall Experience
5.8
General sentiment reflects a basic but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:16

Property Description

Convenient Location:
Located at the crossroads of motorways A40 and A411, our hotel offers easy access to explore the area or unwind during your stay.

Comfortable Accommodation:
With 74 well-appointed rooms, we prioritize genuine comfort to ensure your stay is as pleasant as can be.

Proximity to Geneva and Swiss Frontier:
Just a short 10-minute drive from Geneva and near the Swiss frontier, our hotel's strategic location allows you to easily access nearby attractions and destinations.

Experience convenience, comfort, and proximity when you book your stay with us.

Important information:

How to check-in/out:
You can pay by cash during opening hours; from 06:30 to 11:00 and 17:00 to 21:00 during the week, and from 07:00 to 11:00 and 17:00 to 21:00 on weekends and public holidays.

If you plan to arrive outside the opening hours, please contact the hotel directly in order to obtain your log-in code for the automatic credit card payment and key dispenser system. You will need this code to retrieve the magnetic key card to your room.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 2.95 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 2553 reviews
Cleanliness: 4.33
Service: 8.3
Location: 6.84
Room Quality: 4.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 5.8
V
Virginie solo_traveller be
10
2026-07-24 via Nuitee
F
Franck solo_traveller fr
4
Cons:

Bruit,chasse d eau fonctionne pas, chambre pas nettoyé

2026-07-24 via Nuitee
M
Monique solo_traveller fr
3
A ne surtout pas recommandé
Pros:

Le sourire et l'accueil du personnel
Seule chose notable

Cons:

Chambre extrêmement petite réservation pour deux adultes et une jeune de 11 ans
Porte des toilettes et douche cassée
Lit superposé impossible d'y dormir avons du descendre le matelas à terre

2026-07-22 via Nuitee
G
Gunelle solo_traveller it
2
2026-07-22 via Nuitee
C
Cottet solo_traveller fr
2
Pros:

Rien

Cons:

Hotel tres sale.probleme douche..

2026-07-21 via Nuitee
Z
Zainea solo_traveller nl
10
Pros:

Totul

2026-07-20 via Nuitee
E
Erwan couple fr
6
Hotel, vieillot et crasseux dans les coins. Cher pour ce que c’est. Mais pour une nuit de passage ça va
2026-07-20 via Nuitee
F
Fabiano family_with_children be
1
2026-07-20 via Nuitee
C
Claudine ORVEAU couple fr
7
Pros:

Une personne a l accueil très agréable

2026-07-20 via Nuitee
F
Fialdes family_with_children fr
7
2026-07-20 via Nuitee
R
rene solo_traveller fr
8
Pros:

L accueil très sympathique. La facilité pour trouver. Avoir a disposition frigo, même si un peu petit face a la capacité d accueil.et table extérieure.

Cons:

La propreté de la chambre .regarder derrière les radiateurs ,kleenex glissé sûrement par locataires peu scrupuleux ,pleintes, toiles araignées .literie propre et de bonne qualité .

2026-07-19 via Nuitee
S
Sandra solo_traveller ch
7
2026-07-19 via Nuitee
H
Hanaan solo_traveller fr
10
Pros:

Trés bein

2026-07-19 via Nuitee
E
Elisey couple de
7
2026-07-19 via Nuitee
M
marolla solo_traveller fr
4
1 nuit
Pros:

Chambres moyenne mais sdb salle et pas attrayante quartier qui craint
Heureusement le personnel était sympa surtout la gentille dame au matin qui nous a diriger vers le petit déjeuner qui été bien

Cons:

La saleté des partis communes fenêtre et porte sale dans les chambres

2026-07-19 via Nuitee
N
Nancy extended_group ke
5
2026-07-18 via Nuitee
S
sonia couple fr
4
Un peu cher pour la prestation
Pros:

Proximité de Genève

Cons:

Taille de la chambre et des sanitaires très exiguës.
Produit de douche inutilisable et wc qui coule toute la nuit

2026-07-18 via Nuitee
N
Nicolas solo_traveller fr
1
Pros:

Elles m’ont jamais fait le ménage de toute la semaine dans la chambre très sale un salut

2026-07-17 via Nuitee
A
Aurelie family_with_children fr
10
2026-07-17 via Nuitee
V
Véronique solo_traveller fr
7
Pros:

La literie est confortable.

Cons:

La chambre mériterait un petit rafraîchissement

2026-07-17 via Nuitee