Kyriad Direct Annemasse - Genève

Hotels
Kyriad Direct
6 (2298 reviews)
5 Rue Des Jardins , Gaillard , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
4.33
Multiple mentions of issues like hair in the bathroom and cigarette odors.
Service
8.3
Positive mentions of staff, especially Marie, who was accommodating.
Location
6.84
Convenient location but some feedback on noise levels.
Room Quality
4.79
Rooms reported as small and some issues with cleanliness.
Amenities
5.82
Some amenities mentioned but limited satisfaction expressed.
Value for Money
6.28
Price considered reasonable but mixed feelings about room quality.
Food and Beverage
5.83
Commented about breakfast but some complaints regarding lack of variety.
Overall Experience
5.8
General sentiment reflects a basic but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:16

Property Description

Convenient Location:
Located at the crossroads of motorways A40 and A411, our hotel offers easy access to explore the area or unwind during your stay.

Comfortable Accommodation:
With 74 well-appointed rooms, we prioritize genuine comfort to ensure your stay is as pleasant as can be.

Proximity to Geneva and Swiss Frontier:
Just a short 10-minute drive from Geneva and near the Swiss frontier, our hotel's strategic location allows you to easily access nearby attractions and destinations.

Experience convenience, comfort, and proximity when you book your stay with us.

Important information:

How to check-in/out:
You can pay by cash during opening hours; from 06:30 to 11:00 and 17:00 to 21:00 during the week, and from 07:00 to 11:00 and 17:00 to 21:00 on weekends and public holidays.

If you plan to arrive outside the opening hours, please contact the hotel directly in order to obtain your log-in code for the automatic credit card payment and key dispenser system. You will need this code to retrieve the magnetic key card to your room.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 2.95 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 2298 reviews
Cleanliness: 4.33
Service: 8.3
Location: 6.84
Room Quality: 4.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 5.8
T
Tarık family_with_children tr
8
Cons:

Konaklamamızdan memnun kaldık. Odalar biraz küçük ama yeterli. Isıtma sistemi çok iyiydi. Otel temizdi ve kahvaltı oldukça yeterliydi.Resepsiyondaki personel çok yardımcıydı.Marie ve tüm personele teşekkür ederiz.

2026-03-21 via Nuitee
F
farid solo_traveller fr
10
Pros:

Merci à Marie et son collègue Jean très gentils à l'écoute...bonne accueil
Franchement très accueillants et très aimable

Cons:

L'accueil. Le personnel très gentils .bonne accueil

2026-03-20 via Nuitee
P
Peter Mroch family_with_children gb
6
It is a cheap hotel, tucked away, and you get what you pay for
Pros:

The reception staff are friendly here. I have stayed a few times

Cons:

Stroppy cleaner who was upset that we had a late checkout and couldn't clean the room! Its a bit scruffy too.

2026-03-20 via Nuitee
O
Oly D couple ch
10
2026-03-19 via Nuitee
L
Luca solo_traveller it
8
Pros:

Pulito, in posizione eccellente per lavoraro/gita a Ginevra, personale accogliente, molto economico, niente fronzoli ma funzionale e pulito, parcheggio incluso e colonnine ricarica elettrica.

2026-03-19 via Nuitee
F
fatih family_with_children tr
7
Pros:

Resepsiyonda çalışanlar çok yardımsever.

Cons:

Konumu toplu taşıma için biraz uzak

2026-03-19 via Nuitee
D
Disant family_with_children fr
7
calme et pratique
Pros:

l'accueil très sympathique, petit déjeuner correct , calme, la qualité du matelas

Cons:

La cabine de salle de bain des années 70 trop petite

2026-03-19 via Nuitee
G
Georges family_with_children fr
7
2026-03-17 via Nuitee
F
Fauvarque couple fr
9
2026-03-17 via Nuitee
C
Claude couple fr
7
Pros:

Arceuil parfait

Cons:

Environnement surtout parking

2026-03-17 via Nuitee
C
Changea Maxime family_with_children fr
10
2026-03-17 via Nuitee
J
Jacqueline couple fr
7
Pros:

Accueil du matin Marie accueillante pas
Comme la personne qui était là de 17 à 21hrs pas pro

2026-03-15 via Nuitee
S
Sonia couple pt
5
Pros:

The location, room temperature and the bed confort.

Cons:

The small balcony of one of the rooms was full of cigarette ends, paper cups. The toilet doesn't flush correctly.

2026-03-15 via Nuitee
D
David family_with_children fr
7
Cons:

Tres proche autoraoute

2026-03-13 via Nuitee
M
Marianna family_with_children ua
10
Pros:

Было спокойно,комфортно,комнаты маленькие,но есть все необходимое,в ванной было чисто,душ хороший,расположение удобное(рядом с автобаном),есть большая парковка.Рекомендую тем,кто хочет передохнуть после дороги и не ждет от отеля люксового сервиса)

Cons:

Горничная начала стучать в двери начиная с 9 00,хотя выезд обозначен в 11 30...

2026-03-13 via Nuitee
F
farid family_with_children fr
10
2026-03-13 via Nuitee
A
ALEXANDRE solo_traveller fr
9
2026-03-13 via Nuitee
M
Mahamadou couple fr
1
2026-03-12 via Nuitee
R
Raphaël couple ch
9
Pros:

Joli séjour à l'hôtel Kyriad Direct Gaillard !

Cons:

Rien !

2026-03-12 via Nuitee
A
Andre couple pt
10
2026-03-12 via Nuitee