Kyriad Direct Annemasse - Genève

Hotels
Kyriad Direct
6 (2298 reviews)
5 Rue Des Jardins , Gaillard , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
4.33
Multiple mentions of issues like hair in the bathroom and cigarette odors.
Service
8.3
Positive mentions of staff, especially Marie, who was accommodating.
Location
6.84
Convenient location but some feedback on noise levels.
Room Quality
4.79
Rooms reported as small and some issues with cleanliness.
Amenities
5.82
Some amenities mentioned but limited satisfaction expressed.
Value for Money
6.28
Price considered reasonable but mixed feelings about room quality.
Food and Beverage
5.83
Commented about breakfast but some complaints regarding lack of variety.
Overall Experience
5.8
General sentiment reflects a basic but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:16

Property Description

Convenient Location:
Located at the crossroads of motorways A40 and A411, our hotel offers easy access to explore the area or unwind during your stay.

Comfortable Accommodation:
With 74 well-appointed rooms, we prioritize genuine comfort to ensure your stay is as pleasant as can be.

Proximity to Geneva and Swiss Frontier:
Just a short 10-minute drive from Geneva and near the Swiss frontier, our hotel's strategic location allows you to easily access nearby attractions and destinations.

Experience convenience, comfort, and proximity when you book your stay with us.

Important information:

How to check-in/out:
You can pay by cash during opening hours; from 06:30 to 11:00 and 17:00 to 21:00 during the week, and from 07:00 to 11:00 and 17:00 to 21:00 on weekends and public holidays.

If you plan to arrive outside the opening hours, please contact the hotel directly in order to obtain your log-in code for the automatic credit card payment and key dispenser system. You will need this code to retrieve the magnetic key card to your room.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 2.95 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 2298 reviews
Cleanliness: 4.33
Service: 8.3
Location: 6.84
Room Quality: 4.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 5.8
A
Achille Owono family_with_children it
5
2026-02-14 via Nuitee
C
Cesar solo_traveller fr
8
2026-02-14 via Nuitee
S
Suzanne family_with_children fr
7
Pros:

Bon petit dej, sauf les fruits qui sentait le renfermé

Cons:

Il y avait des caches qui manquaient à la chasse d'eau

2026-02-14 via Nuitee
S
Sandrine family_with_children fr
8
2026-02-12 via Nuitee
Z
Zucconi family_with_children fr
10
Pros:

Le personnel est top

2026-02-12 via Nuitee
N
NDIAYE solo_traveller fr
7
2026-02-09 via Nuitee
C
Constantin couple ro
1
Pros:

Locația apropiată de Geneva și parcarea generoasă

Cons:

Sunt conștient ca este un hotel de buget dar în timpul dușului am realizat ca scurgerea nu funcționează și a trebuit să ies din duș să nu inund camera. Am solicitat o nouă cameră și personalul nu a fost deloc prietenos cu mine.

2026-02-08 via Nuitee
J
Jocelyn family_with_children fr
2
Décevant, équipements en mauvais état
Pros:

Le monsieur de l’accueil très agréable

Cons:

Les lits qui bougent, les problèmes avec les WC, le petit déjeuner, rien pour accrocher les serviettes... etc : Décevant

2026-01-31 via Nuitee
L
Lucas extended_group es
10
Muy agradable
Pros:

Típica acomodación para pasar la noche y salir a disfrutar, muy cerca de todo y ao lado de Geneva, la ubicación es perfecta y los funcionarios muy amigables!!

Cons:

Baño un poco pequeño pero por el valor, está perfecto

2026-01-31 via Nuitee
B
Bah family_with_children fr
1
Pros:

Le petit déjeuner la dame était désagréable

2026-01-30 via Nuitee
G
Guidon family_with_children fr
10
Pros:

Tout

Cons:

Rien

2026-01-29 via Nuitee
G
Guidon solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-01-29 via Nuitee
F
Frédéric solo_traveller fr
5
2026-01-29 via Nuitee
G
Garcia extended_group fr
8
Cons:

Pas de brosse à toilette

2026-01-28 via Nuitee
R
Radu couple nl
10
2026-01-27 via Nuitee
F
François extended_group fr
9
Pros:

On ne va pas se mentir, ce n'est pas l'hotel le plus confortable / luxueux des Alpes.
Cependant la personne de l'accueil etait sympathique et réactive, agréable et souriante.
Parfait pour une nuit de transit entre Paris et les pistes !

Cons:

Voir ci-dessus !

2026-01-27 via Nuitee
T
Tatsiana family_with_children pl
7
2026-01-27 via Nuitee
V
Vasile couple fr
1
2026-01-27 via Nuitee
D
Diogo family_with_children es
8
Pros:

Location and comfort

2026-01-25 via Nuitee
K
Karlis family_with_children gb
1
Avoid at all cost
Pros:

Absolutely nothing.

Cons:

On arrival we were issued a room without the bathroom door, as rooms are very small you are basically using the toilet standing in your bedroom. All corridors heavily smell weed, you can hear any noise in the nearest 7-8 rooms. Uncomfortable beds, staff don't speak any English.

2026-01-25 via Nuitee