Villas HM Paraiso del Mar

Hotels
8.7 (433 reviews)
Avenida Plutarco Elias s/n , Holbox Island , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Maintenance issues
Limited food variety

Categories

Cleanliness
6.78
Issues with a broken sink and sewage smell detracted from the overall experience.
Service
9.75
Staff were described as attentive, kind, and genuinely warm.
Location
9.79
Hotel is in a great location close to town while maintaining a quiet atmosphere.
Room Quality
9.24
Rooms are modern and spacious, but maintenance issues were noted.
Amenities
8.77
While the amenities were good, bike rental process was complicated.
Value for Money
8.23
Food variety under an all-inclusive plan was limited and not up to expectations.
Food and Beverage
7.78
The all-inclusive food options were limited, leading to a disappointing experience.
Overall Experience
9.25
Despite some issues, the stay was enjoyable with beautiful scenery and family fun.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:53

Property Description

Luxurious Beachfront Suites
Located on the pristine beachfront of Holbox Island, HM Villas Paraiso del Mar offers spacious air-conditioned suites equipped with modern amenities like a TV and minibar.

Tropical Gardens and Poolside Bar
The secluded complex boasts lush tropical gardens and an inviting outdoor pool with a poolside bar, perfect for enjoying a cocktail while soaking up the sun or taking a refreshing dip. Guests can also unwind with a relaxing massage upon request.

Delicious Dining and Relaxing Atmosphere
Indulge in fresh seafood and delectable Mexican cuisine at the on-site restaurant, open for breakfast, lunch, and dinner. Cap off your evening with a Mexican or international drink at the lobby bar, creating the perfect ambiance for a memorable stay.

To experience the ultimate blend of luxury and tranquility, book your stay at HM Villas Paraiso del Mar today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

There is no bank or cash point on the island.

Please note that a Gala Dinner is included in the room rate for stays through December 24th to December 25th and December 31st to January 1st. The rates of the Gala Dinner are based on room type and occupancy confirmed at the time of booking (guests sleeping in extra beds will be charged separately).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 433 reviews
Cleanliness: 6.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.25
L
Laurence • family_with_children • ch
8
2026-05-12 • via Nuitee
A
Abraham Adolfo • couple • ar
9
2026-05-11 • via Nuitee
M
Manfred • solo_traveller • de
6
2026-05-09 • via Nuitee
T
tracey • family_with_children • gb
9
Relaxing, good facilities, clean.
Pros:

Lovely location. Fabulous all inclusive package. Clean room and helpful staff

Cons:

Hotel should have contacted us to tell us that we should get a taxi. The island is a sand island and after rain the roads are flooded. The hotel had informed us we could walk or get a taxi due to the close proximity. However, they should have contacted us to inform us that they had experience rain and the hotel was not accessible via the walking route. Would have saved us stress!

2026-05-07 • via Nuitee
W
Wessel • family_with_children • nl
3
Teleurstellend, maar mensen blijven waarschijnlijk toch wel komen door het eiland en het strand.
Pros:

Strand en de natuur.

Cons:

De beloofde Master Suite had absoluut en totaal geen zeezicht (zelfs niet gedeeltelijk) zoals beloofd en waar ik voor had betaald. Geen excuses en geen uitleg! Onacceptabel.

2026-05-06 • via Nuitee
E
EDUARDO HIRAM • solo_traveller • mx
8
Pros:

Atardeceres

Cons:

Las toallas por ellas hasta recepcion.
todos los servicios cierran a las 6 pm.
No dejan abierto una cta para gastos potenciales.

2026-05-03 • via Nuitee
S
Silvan • solo_traveller • ch
4
Pros:

Der Strand war wunderschön.

Cons:

Es war auf unserer Yucatan-Reise das Hotel, welches am Meisten enttäuscht hat. Wir waren in 9 Hotels.
Betten waren nicht angezogen. Das Fussbad wurde seltener gewechselt als bei anderen. Die Räume waren Dunkel. Es hat nach Urin gerochen. Das Personal in den Restaurants und am Pool war sehr unaufmerksam. Personen mit Voll Inklusiv wurden aufmerksamer bedient. Strandtücher mussten gegen ein Depot Betrag ausgeliehen werden.

2026-05-01 • via Nuitee
M
Martin • couple • es
9
2026-04-30 • via Nuitee
G
Gerardo • couple • mx
10
fue excelente todo el servicio
Pros:

toda las istalaciones estan muy bonitas la habitacion esta muy comoda y grande

Cons:

nada

2026-04-29 • via Nuitee
D
Daniela • couple • gb
10
2026-04-29 • via Nuitee
F
fleur • couple • nl
10
Een fantastisch verblijf, op de mooiste locatie van het eiland. Heerlijke strandbedden.
Pros:

De locatie aan het mooiste strand van Isla Holbox, een enorm uitgebreid ontbijt, prachtig verzorgde tuin met leguanen en wasbeertjes. Veel privacy en een prachtige ruime kamer!

2026-04-24 • via Nuitee
L
Luis J. • couple • es
9
Muy agradable el ambiente y la estancia.
Pros:

El personal muy amable. La ubicación es muy buena y solo esta a unos metros de la.playa, cruzando una callle.
Desayuno bastante bueno y bufete también esta bien, aunque ninguno de los dos se puede calificar de excelente pero esta muy de acuerdo con el precio.
Después.de hacer el check Out nos prestaron las toallas de la piscina y nos permitieron seguir utilizando las instalaciones.Muchas gracias.
Solo una pequeña pega... los coches de alquiler los rentan como mínimo por 4 horas y por este motivo salen algo caros. Hay otros puntos para rentar por una y por dos horas que salen mas económicos. Dos horas creo que es mas que suficiente para recorrer lo mas importante de la isla.
Mensaje para la.proiedad. Diganle al pintor.que tenga mas cuidado para que no le caigan gotas de pintura en el suelo, o por lo menos que limpie antes de que se seque. Este último comentario no afecta en absoluto al confort, pero a la vista le hace daño.

Cons:

Todo bien

2026-04-21 • via Nuitee
R
Roman • couple • cz
9
2026-04-21 • via Nuitee
Áipli • family_with_children • hu
10
Nagyon szívesen visszamennénk.
Pros:

Az elhelyezkedése kiváló. Mindennap tisztaság volt, még a homokot is rendezték, gereblyézték hogy mindig ízléses legyen.

Cons:

Az étterem egy picit kicsi. Általában sorba kellett állni. A teraszon nehezen lehetett helyet kapni.

2026-04-20 • via Nuitee
D
Dietmar • solo_traveller • de
10
2026-04-17 • via Nuitee
A
ALFONSO • solo_traveller • mx
6
Pros:

Ubicación

Cons:

Construcción en todo el hotel y pesimo servicio en restaurante s

2026-04-15 • via Nuitee
C
Carla • couple • us
10
Pros:

Esta en la playa y súper cerca del centro. Te puedes ir caminando sin problema

2026-04-14 • via Nuitee
A
Aleacia • couple • ca
7
2026-04-13 • via Nuitee
R
riccardo • family_with_children • it
9
Pros:

Il giardino lussureggiante a le capanne in spiaggia

2026-04-12 • via Nuitee
M
Minerva • couple • us
8
Perfect Location! Walking distance to everything!
Pros:

Perfect location! Felt super safe as a solo female traveler. Family friendly. Walking distance to everything. Amazing staff! Super clean rooms. Shout out to Antonio at the buffet restaurant he's on point-get the premium package all you can eat and drink totally worth it! The chilaquiles were amazing-had everday for breakfast.The buffet has a different food theme every night which is nice and convenient, plus has a snack menu if you want hamburgers and such.

Side note: I highly recommend watching awesome sunsets at Tekio a few steps away from the hotel, for cool djs, drinks and vibes.

Cons:

Ongoing construction noise, not enough beach/lounge beds for the amount of guests-sadly I never got to use. Some guests would wake up at 7 am just to be able to grab one. Also the bicycles are rusty.

Other than that, I had a wonderful stay and would definitely book again. Has a great vibe compared to other spots.

2026-04-10 • via Nuitee