Hotel Europeo

Hotels
•
Independent
7.6 (113 reviews)
Via Mezzocannone, 109/c - Floor 4, near Piazza San Domenico Maggiore, Naples, NA, 80134 , Naples , IT
390-815-517254

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Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Very central / ideal location (near port, metro and historic centre)
Helpful, polite and informative staff (especially daytime)
Some renovated rooms available
Small apartment setup with kitchen noted as excellent
Close to main attractions and easy to reach centre
Cons:
Cleanliness issues: clogged drains, dirty hair dryer and general lack of cleanliness
AC failures and recurring breaker/remote problems
Noisy environment and poor soundproofing; uncomfortable beds
Amenities dated or missing (no small fridge, old fixtures)
Request for €80 damage deposit and visibly worn facilities
Entrance appearance off-putting (graffiti/first impression)
Plumbing problems (faucet/shower leaks and blockages)

Categories

Cleanliness
5.5
Multiple reviews note subpar cleaning: clogged shower/sink drains, a very dirty/old hair dryer and an explicit comment 'la pulizia non era delle migliori'.
Service
9.6
Generally praised — several guests call staff very helpful, polite and informative (especially daytime staff and a noted helpful female staff member). Night staff received mixed comments but daytime service significantly improved stays.
Location
9.8
Very central location repeatedly highlighted: in the historic centre, close to the port, metro and main attractions — easy access and ideal for sightseeing.
Room Quality
6
Mixed room quality: some renovated rooms are nice, but others are not renovated, AC failures and remote/breaker issues, plumbing problems and uncomfortable beds/no soundproofing reported.
Amenities
5.8
Amenities show wear: no small fridge in rooms (complaint in hot weather), old/dirty hair dryer, AC problems and generally dated facilities; guests flagged maintenance issues.
Value for Money
7.2
Mixed value: excellent central location and helpful staff add value, but requests like an €80 damage deposit and visible wear/maintenance issues lower perceived value for some guests.
Food and Beverage
7.6
Standard quality for this hotel tier (no mentions of food or F&B in the reviews; assigned target overall rating).
Overall Experience
9.3
Overall a positive experience for guests prioritizing location and helpful staff despite cleanliness, noise and maintenance issues; staff and location often salvaged the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 15:09

Property Description

Discover the charming ambiance of Hotel Europeo, a hidden gem in the heart of Naples, perfect for both leisure and business travelers.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel, while our friendly multilingual staff and concierge services cater to your every need. Enjoy the ease of express check-in and check-out, ensuring a smooth arrival and departure.

Delicious Culinary Offerings
Start your day with a delightful cooked-to-order breakfast, available daily from 7:30 AM to 10:30 AM. While room service is also available for your convenience during limited hours, treat yourself to local flavors and international favorites.

Perfect Location
Step outside and immerse yourself in Naples' rich history. Hotel Europeo is conveniently located just minutes away from iconic attractions, including the breathtaking Santa Chiara Basilica and the renowned Naples National Archaeological Museum.

Book your stay at Hotel Europeo today and experience the vibrant culture of Naples!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 113 reviews
Cleanliness: 5.5
Service: 9.6
Location: 9.8
Room Quality: 6
Amenities: 5.8
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 9.3
D
Delphine • solo_traveller • fr
10
Très belle petite chambre
Pros:

Bien situé personne super sympa

2026-07-18 • via Nuitee
H
Hakroosh • extended_group • il
8
Pros:

الغرف نضيفه

Cons:

دخلة الفندق

2026-07-18 • via Nuitee
M
Maria Carolina • extended_group • ve
8
Recomendable
Pros:

Muy bien ubicado, limpio, cómodo y la atención y orientación de Lucrecia excelente

Cons:

Los empleados de la recepción del turno de la noche. Mal encarados y hasta maleducados

2026-07-15 • via Nuitee
T
Thierry • solo_traveller • re
9
Pros:

L'emplacement est idéal, la chambre était propre et fonctionnelle, l'accueil était très sympathique avec toujours le sourire.

Cons:

L'entrée est un peu difficile à trouver mais les explications sont assez claires.

2026-07-14 • via Nuitee
E
Emile • solo_traveller • ch
9
Pros:

The location and apartment itself are great. The staff are very helpful and speak multiple languages. There is AC that works well, and is appreciated in summer. Overall good value for the type of property.

2026-07-13 • via Nuitee
M
Maria • solo_traveller • be
7
2026-07-13 • via Nuitee
J
Julia B • extended_group • ch
10
Pros:

The hotel is situated in a central part of Napoli. The entrance is a bit hidden, and a lot of people hang out in the evening in front of the gate. But one couldn't hear the noise from the room.
The guy during the day at the reception was really helpful and friendly!
Our room was small, but we had everything we needed and it was very clean.

Cons:

The fridge was doing a lot of noises during the night and we woke up all the time. So for the second night, we unplugged it... We also weren't sure whether the aircon was working correctly. Otherwise everything was fine and we slept well (as long as the fridge was unplugged).

2026-07-13 • via Nuitee
F
Fabrizio • extended_group • it
10
Sicuramente ritornerò per qualche weekend
Pros:

Più o meno mi è piaciuto tutto. Conoscevo la zona e sapevo cosa trovare.

Cons:

Non c’è parcheggio se non in parcheggi privati. Ma essendo centro storico è anche normale

2026-07-09 • via Nuitee
H
Helena • extended_group • es
7
2026-07-08 • via Nuitee
S
Sabiha • extended_group • fr
5
2026-07-05 • via Nuitee
A
Annamaria • extended_group • it
7
Pros:

Struttura in posizione centrale, ben tenuta e pulita. La presenza della reception notturna aumenta l’attenzione per il cliente

Cons:

La quadrupla era strettina

2026-07-05 • via Nuitee
S
Samantha • solo_traveller • nz
10
Would recommend!
Pros:

Cute room, seems newly renovated. Very clean and tidy. Great location in a cute part of the old town with vintage stores on the street and walking distance to lots of food and shops. Close to the port for ferry trips.

2026-07-04 • via Nuitee
R
romina • extended_group • it
6
2026-07-03 • via Nuitee
S
Stefania • solo_traveller • it
9
Pros:

Accoglienza fantastica, pulizia della camera impeccabile, personale gentilissimo

2026-07-03 • via Nuitee
V
Vicario • solo_traveller • ar
10
Pros:

Habitación y baño limpios impecables. El personal atento y amable. La ubicación es muy buena al estar en el centro historico, cerca de todo.

Cons:

El ingreso al hotel no está muy bien señalizado, todo grafiteado y pasas de largo porque no crees que puede ser el ingreso a un hotel. Te genera un poco de incomodad y parece inseguro pero no es así.

2026-07-01 • via Nuitee
B
Barbetti • solo_traveller • it
6
2026-07-01 • via Nuitee
M
Melinda • solo_traveller • hu
7
Pros:

Jó lokáció

Cons:

Nem volt wifi

2026-06-30 • via Nuitee
A
Alessio • couple • it
6
2026-06-30 • via Nuitee
S
Sonia • family_with_children • es
7
Pros:

Si

Cons:

Q no tuvimos internet en toda la semana

2026-06-29 • via Nuitee
P
Paloma • couple • es
10
Isla con encanto y personal excepcional, comida diga de restaurante de lujo.
Pros:

El personal amable, servicial, proactivo, una maravilla. La recepcionista nos dio los mejores consejos y recomendaciones, los camareros en el restaurante super atentos y ágiles. Una estancia maravillosa. Cogimos media pensión y todas las cenas nos sorprendieron por la altísima calidad de la comida, sin procesados y todo casero y sabroso.

2026-06-29 • via Nuitee