Hotel Europeo Napoli

Hotels
7.8 (2197 reviews)
Via Mezzocannone 109/c , Naples , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central/great location
Friendly, helpful staff (Giovani, Lucrecia mentioned)
Clean and well-kept rooms/bathrooms
Effective air conditioning
Good value for the property type
Night reception available
Newly renovated / cute rooms (some reviews)
Multilingual staff
Cons:
Hidden/poorly signposted entrance
Occasional noisy fridge in rooms
Some night-shift receptionists reported as rude
Small rooms (quadruple tight)
No parking nearby (historic centre)
Occasional missing toiletries (gel/soap)
Report of no Wi‑Fi

Categories

Cleanliness
8.5
Multiple reviews remark rooms and bathrooms are clean, towels changed daily and overall impeccable cleanliness; a few minor mentions (missing small toiletries) but overall very positive.
Service
8.4
Staff repeatedly described as friendly, helpful and multilingual (Giovani, Lucrecia highlighted); one review noted night-shift receptionists were rude, so generally very good with occasional issues.
Location
8.3
Consistently praised as central and ideal for exploring the old town and attractions; several notes that the entrance is hidden/poorly signposted and the street/gate area can look uninviting.
Room Quality
7
Rooms described as comfortable with good beds and effective air conditioning, some newly renovated; negatives include small/stuffy rooms (quadruple tight), occasional noisy fridge and uncertainty about AC in a room.
Amenities
7
Air conditioning frequently praised; mixed experience elsewhere — mentions of no parking (expected in historic centre), one report of no Wi‑Fi, and one missing shower gel/soap instance.
Value for Money
7.8
Several guests call it recommended and note fair/correct pricing and good value for this type of property; assigned the target rating where appropriate.
Food and Beverage
7.8
Not mentioned in the reviews; assigned the target overall rating due to lack of specific comments.
Overall Experience
7.6
Many guests would recommend or return, praising location, cleanliness and staff; some caveats (hidden entrance, small rooms, occasional staff or amenity issues) make the overall experience good but not exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:40

Property Description

Historic Location in Naples
The Europeo Hotel, nestled in the UNESCO World Heritage Site of Naples, offers a vibrant setting in the city's historic centre. Adjacent to Federico II University, the hotel provides a unique opportunity to immerse yourself in the rich cultural tapestry of this ancient city.

Comfortable and Convenient Accommodation
Experience a stay in the Europeo Hotel's cozy and colorful rooms, complete with complimentary Wi-Fi and air conditioning. Relax and unwind with free satellite TV, and enjoy the convenience of a private bathroom equipped with a hairdryer and toiletries.

Accessible and Helpful Services
Conveniently located just a 10-minute walk from Dante Metro and a short bus ride from Naples Central Station, the Europeo Hotel ensures easy access to key transportation hubs. Let our dedicated staff enhance your stay with their local expertise and assistance with tourist information.

Book your stay at the Europeo Hotel now to discover the charm of Naples!

Important information:

The hotel is located in a restricted traffic area of the city. If you are arriving by car, please contact the hotel in advance for information on parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

7.8
Based on 2197 reviews
Cleanliness: 8.5
Service: 8.4
Location: 8.3
Room Quality: 7
Amenities: 7
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.6
P
PATRICIA • family_with_children • ar
10
Excelente
Pros:

Rooms

2026-10-30 • via Nuitee
J
Jeroen • couple • nl
9
Heerlijke stedentrip gehad in Napels.
Pros:

De locatie is perfect. Je loopt binnen 10 minuten in het hartje van de stad

Cons:

De accomodatie heeft geen mooie uitstraling

2026-10-29 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Pros:

Very nice and clean room, good location.

Cons:

-

2026-10-28 • via Nuitee
R
royneau • family_with_children • fr
9
Très correct dans l'ensemble
Pros:

Le personnel charmant et competant
L'emplacement
La propriété

Cons:

Un peu dérangé quand même pour dormir avec la veilleuse
de sécurité un peu en face de la figure

2026-10-27 • via Nuitee
S
simone • couple • it
8
2026-10-26 • via Nuitee
E
Eglė • family_with_children • lt
8
Pros:

Švaru ir saugu, malonus personalas.

2026-10-26 • via Nuitee
D
Daniel • couple • ca
8
Nous y étions que pour une seule nuit et ce fut ok.
Pros:

L'emplacement est bien situé pour avoir accès aux attraits touristiques de Naples. La chambre et la salle de toilette était très propre. Quant au coût celui-ci était correct.

Cons:

Rien de particulier si ce n'est que l'hôtel est plutôt à l'écart dans un quartier où il y a vraisemblablement de l'itinérance.

2026-10-25 • via Nuitee
E
eloy • family_with_children • es
7
2026-10-24 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-10-23 • via Nuitee
I
Iban • family_with_children • es
6
Pros:

La limpieza

Cons:

La entrada al hotel es un horror y la escalera. No apto para la mayoría de turistas

2026-10-23 • via Nuitee
L
Linda • family_with_children • nl
8
Prima hotel op een top locatie
Pros:

De top locatie.

Cons:

Het is wat gedateerd (maar wel gewoon schoon)

2026-10-23 • via Nuitee
R
Ruth • couple • gb
9
Absolutely wonderful. Staff super helpful and friendly I would not hesitate to recommend and should I ever return to Nap
Pros:

Location absolutely perfect. Everything Naples has to offer within 2 minute walk. Room was very comfortable and clean and it was lovely to have facilities at reception to make tea/coffee at any time. Despite the hotel’s central location our room was so peaceful and quiet.

Cons:

I have nothing to add here.

2026-10-23 • via Nuitee
V
Viveka • couple • se
10
2026-10-22 • via Nuitee
R
Rossitsa • family_with_children • bg
10
Pros:

Локацията е топ.

2026-10-22 • via Nuitee
C
claudia • family_with_children • ar
8
Pros:

Excelente ubicación. Lucrecia simpatiquisima, muy atenta y servicial. La habitación muy linda y cómoda.

2026-10-22 • via Nuitee
H
Hessah • solo_traveller • sa
1
Disaster
Pros:

The reception staff were very kind, helpful, and respectful. I truly appreciate their assistance and would like to sincerely thank them all.

Cons:

My stay at Hotel Europeo Napoli was extremely disappointing. The noise was unbearable. Although the hotel advertises soundproofing, there seemed to be none in my room. The walls felt paper-thin—it was like sleeping on a balcony. I could hear every motorbike passing, people talking in the street, and dogs barking

The worst part was a dog barking nonstop throughout the night. I couldn’t sleep until I finally put on headphones and played sleep music to drown out the noise

I felt completely misled by the advertised soundproofing. Being unable to sleep ruined my stay, and I would not recommend this hotel to anyone looking for a peaceful night’s rest

2026-10-22 • via Nuitee
S
Sigurd • solo_traveller • no
8
2026-10-21 • via Nuitee
I
Iva • extended_group • bg
8
2026-10-21 • via Nuitee
M
Martina • solo_traveller • it
10
2026-10-20 • via Nuitee
B
Brondolin • family_with_children • it
7
2026-10-19 • via Nuitee