Comfort Suites Gainesville

Hotels
Comfort Suites
7.8 (678 reviews)
1715 North I -35 , Gainesville , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable bed
Good breakfast
Cons:
Cleanliness issues
Unhelpful staff
Run down facility

Categories

Cleanliness
6.13
Multiple reports of cleanliness issues, including bugs and dirty facilities.
Service
9.1
Staff were friendly; however, there were complaints about their attentiveness.
Location
9.64
Location was noted as convenient.
Room Quality
6.09
Rooms had significant issues including broken amenities and poor maintenance.
Amenities
7.12
Facilities were often unclean or not functioning properly (e.g., hot tub, pool).
Value for Money
8.08
Pricing seemed high for the level of service and condition experienced.
Food and Beverage
8.13
Breakfast was noted as good, but overall food experience could improve.
Overall Experience
8.1
Overall experience was mixed; guests expressed disappointment mainly due to maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:13

Property Description

Welcome to Gainesville Comfort Suites!

Luxurious Amenities: Indulge in our expansive indoor pool and hot tub, perfect for relaxation. Enjoy modern conveniences like free WiFi, flat-screen cable TV, and in-room microwave and refrigerator.

Fitness and Convenience: Stay fit during your stay at our fully-equipped fitness center. Our 24-hour front desk ensures your needs are always met promptly.

Prime Location: Just 11 minutes from Interstate 2 and close to South Texas College, our hotel is the ideal choice for both leisure and business travelers.

Book your stay at Gainesville Comfort Suites now for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 678 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
Y
ymartinez2026 Business
2
Customer service
Pros:

Service bad, receptionist not very nice. Took over 30 minutes to get checked in. He didn't even say thank you or inform me about breakfast, WIFI, ect. The AC didn't work, and I called several times with no answer, and they finally turned on an answering machine (which I left a message) they I called on my cell phone and same thing never answered> I'm still waiting for response.

2026-03-10 via Tripadvisor
D
Debra family_with_children us
8
2026-03-04 via Nuitee
L
loralouloralou NONE
10
Good stay
Pros:

Good location, clean and reasonable. Breakfast was not very good though. Will stay again when we go that way.

2026-01-21 via Tripadvisor
T
TotalMobility Business San Antonio, Texas
2
Billing Issues
Pros:

Charged on my business credit card 4 separate times and the front desk staff could not tell me what the charges were for. Stated I must call the 1800 number. My technicians drove hours to get on location, and we've never had an issue like this before. We paid online, directly through the hotel and it doesn't state that additional charges will be applied. They could not provide a receipt the morning my technicians checked out. They stayed 1 night. As for the overall Hotel, there's better options. We will not be staying here again, and our sister companies will be advised as well.

2026-01-21 via Tripadvisor
A
Ann couple us
10
Had a very nice stay
Pros:

Nice stay

Cons:

Road construction at entrance

2026-01-20 via Nuitee
R
Rikisha solo_traveller us
1
Nothing they called and said they were out of rooms and still proceeded to try and collect fees
Pros:

Nothing they called and said they were out of rooms and still proceeded to try and collect the room fee thank God my CC was locked..

Cons:

Nothing they called and said they were out of rooms and still proceeded to try and collect the room fee thank God my CC was locked..

2026-01-19 via Nuitee
B
Bree family_with_children us
2
I felt very gross the entire stay. I didn’t dare go barefoot.
Pros:

The breakfast was okay but I wondered if it was even safe to eat as the entire hotel was not very clean.

Cons:

The carpet was wet all through the room. The bed was broke. The wooden rectangle piece with the bedside lights was barely holding on the wall. There was a cockroach. The tiles were coming up and easily tripped over. The water in Cooke county is terrible which is used for coffee and orange juice. The sheets were the only thing that felt clean but then I was itchy. The ceiling looked like it was falling apart.

2026-01-19 via Nuitee
S
Sergio couple us
7
2026-01-19 via Nuitee
D
David couple us
5
We stayed to get away from bad weather coming in but it was probably better staying where we were.
Pros:

Location

Cons:

It was kinda rundown, the commode didn’t work and it was after 10 by the time we checked in and the front desk kinda snapped at us for waiting to tell them.

2026-01-15 via Nuitee
C
Chuck family_with_children us
1
Pros:

Nothing

Cons:

The staff,they were cold and made you feel like all they were interested in is money.things in was run down and not operating correctly..just a bad experience.

2026-01-03 via Nuitee
T
Taylor family_with_children us
1
Cockroach hotel
Pros:

Nothing

Cons:

Everything. Pool and hot tub was dirty no clean towels in the pool area. Rooms had a smell and someone found a cockroach in their bed. None of the outlets worked TV were busted in multiple rooms.

2026-01-02 via Nuitee
S
solartaze1 NONE
10
Fantastic Stay — Highly Recommended!
Pros:

The front desk staff, housekeepers, and manager were all incredibly kind and welcoming. When we arrived to check in, we were greeted by two very friendly gentlemen who made us feel right at home. The pool and hot tub were amazing, and the rooms were incredible. This is the first hotel in the area I’ve stayed at that offers such a generous and high-quality breakfast. I will definitely be coming back and highly recommend this hotel to others.

2025-12-31 via Tripadvisor
8
835ltaylor NONE Oklahoma City, Oklahoma
2
Do not stay here!
Pros:

If you are a female, do not stay here. I felt very unsafe from the moment I pulled in the parking lot. The building is ran down on the outside and inside. I would've thought it would've been nicer since it cost me $250 for one night.

2025-12-29 via Tripadvisor
C
cramerj2025 NONE
2
Ran Down Hotel
Pros:

This hotel needs a lot of maintenance. The hot tub smelt like algae and was green. Most of the doors squeaked. Lots of rust on the metal door frames, even in the rooms.

2025-12-26 via Tripadvisor
D
Daisy couple us
10
2025-12-11 via Nuitee
T
Teresa family_with_children us
10
2025-12-11 via Nuitee
L
Lillie family_with_children us
6
Pros:

Convenient

Cons:

Exterior looked better than the interior. Just a little worn, otherwise a comfortable stay. Not sure it met expectations though.

2025-11-21 via Nuitee
P
Pollard family_with_children us
9
2025-11-12 via Nuitee
M
Michael couple us
8
Breakfast was good
Pros:

Jacuzzi

Cons:

Old shower

2025-11-09 via Nuitee
K
KCollins solo_traveller us
7
Nice stay
2025-11-02 via Nuitee