Holiday Inn Express and Suites Allentown West by IHG

Hotels
•
Holiday Inn Express
8.4 (478 reviews)
5630 Tilghman Street , Allentown , us
+1 610-530-5545

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Noise from the highway
Need for renovations

Categories

Cleanliness
8.36
Several reviews praised the cleanliness, with mentions of clean rooms and improved conditions since previous visits.
Service
9.13
Numerous reviews highlighted friendly and helpful staff, providing a consistently positive service experience.
Location
7.67
Location received mixed reviews, with some complaints about highway noise affecting comfort.
Room Quality
8.12
Rooms were generally clean and spacious, but some reviews mentioned maintenance issues like peeling wallpaper.
Amenities
8.15
Amenities received mixed feedback, with praise for breakfast but concerns about the fitness center and pool maintenance.
Value for Money
8.61
Many guests felt that they received good value for their stay, particularly given the pricing.
Food and Beverage
8.66
Breakfast options were generally well-received, though a few mentioned a desire for healthier choices.
Overall Experience
8.53
Guests expressed a satisfactory overall experience with a few reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:28

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy free Wi-Fi, an indoor pool, and in-room microwave and refrigerator at Holiday Inn Express and Suites Allentown West.

Entertainment at Your Fingertips: Unwind with a 37-inch flat-screen TV with HD and cable channels in each room, complemented by a convenient work desk.

Start Your Day Right: Delight in a hot breakfast with coffee, tea, fresh fruit, and pastries each morning.

Experience leisure and productivity with our fitness center, business center, and laundry facilities. Book your stay at the Holiday Inn Express and Suites Allentown West to explore nearby attractions like Dorney Park and Wildwater Kingdom and the Allentown Golf Course.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 478 reviews
Cleanliness: 8.36
Service: 9.13
Location: 7.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.53
D
Deborah • family_with_children • us
8
Pros:

Location good for a stopping point in our trip.

Cons:

The elevator was broken.

2026-08-21 • via Nuitee
S
Still • solo_traveller • us
9
2026-08-17 • via Nuitee
T
Taina • family_with_children • us
6
Pros:

I liked that they had a pool and good breakfast. They had a variety of different breakfast choices.

Cons:

When we arrived to the hotel around 10pm we were notified the elevators were not working. They placed us on the 3rd floor and my mother had trouble getting up and down. I wish we would’ve gotten a notice a head of time and maybe we could have book somewhere else.

2026-08-17 • via Nuitee
A
angela • family_with_children • us
4
We had a good stay just was alot with luggage,kids and no elevator
Pros:

Property was perfect close to dorney. Staff who checked us in was amazing i forgot her name but she is really sweet!

Cons:

Elevator was broken and they could of let us know because i called to ask a couple of questions the day of.

2026-08-16 • via Nuitee
R
Raoul • family_with_children • nl
7
Pros:

Kamer en badkamer waren prima. Beddengoed en matras comfortabel

Cons:

Ontbijt was matig. Teveel mensen voor de hoeveelheid tafels en stoelen. Kwaliteit van het buffet matig.

2026-08-15 • via Nuitee
J
Jeff • family_with_children • us
3
Food and staff are great keep that up! The facility needs updated and repaired.
Pros:

The breakfast, pool, and staff were excellent. They were very nice and accommodating to all our needs. Staff was extremely helpful in getting some missed items and promptly delivered them to our room.

Cons:

Elevator was inoperable. Thecarpet was rippled and not fastened down when going down the hallways and created tripping hazard. The location is right next to a roadways were vehicles were racing up and down the road all night, making it difficult to get any sleep.

2026-08-13 • via Nuitee
O
Oberther • family_with_children • us
10
Pros:

Clean rooms.

Cons:

Small breakfast room.

2026-08-12 • via Nuitee
A
Allen • family_with_children • us
9
2026-08-12 • via Nuitee
J
Judith • couple • us
7
With the exception of the elevator status it was acceptable.
Pros:

Conveniently located. Extremely friendly staff!

Cons:

Considering the elevator was out of order and our room was on the 2nd floor we found this slightly annoying as we are in our seventies. And while climbing the stairs aren’t a problem slupping luggage and belongings up was very inconvenient.

2026-08-10 • via Nuitee
C
CHIU MEI • family_with_children • us
9
Great location and room is clean and comfortable. Will come back
Pros:

Location is right off highway, easy to get there and room is clean.

Cons:

The breakfast was a little disappointing

2026-08-09 • via Nuitee
C
Carla • couple • us
2
2026-08-08 • via Nuitee
M
Miriam • solo_traveller • us
8
Tranquilidad estupenda
Pros:

Todo me gustó sólo lo que no me gustó que estuve 4 de lunes a viernes y solo el lunes funcionó el elevador.

Cons:

Que no funcionan el elevador

2026-08-08 • via Nuitee
K
Kimberly • extended_group • us
9
2026-08-07 • via Nuitee
A
Angel • couple • us
10
Pros:

The housekeeper bebe was great

2026-08-07 • via Nuitee
C
Christine • family_with_children • pr
8
Pros:

Todo buen

Cons:

La piscina mucho cloro

2026-08-05 • via Nuitee
R
Rick • couple • us
2
Truly disappointed. We won't be back
Cons:

The breakfast tasted like frozen food that was heated up. The whole place was dirty and the bed was old, soft and uncomfortable

2026-08-05 • via Nuitee
S
Steve • family_with_children • us
10
2026-08-03 • via Nuitee
V
Vijay • couple • us
6
2026-08-02 • via Nuitee
S
Stuart • family_with_children • us
8
Pros:

There was a hot breakfast with a variety of options. The dining room felt a little crowded with some tables harder to access. I liked how coffee and tea were available throughout the day in the hallway outside of the dining room.

Cons:

It is located along a busy stretch of road, while a convenient location meant there was some street noise from speeding cars and motor cycles.

2026-08-02 • via Nuitee
D
Dave • couple • us
7
2026-08-02 • via Nuitee