Quality Inn & Suites Auburn I-95

Hotels
•
Quality Inn
7.7 (432 reviews)
1777 Washington St, Building A , Auburn , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very convenient location near highway, gas and coffee
Comfortable rooms with fireplaces in some units
Some rooms include fridge and microwave
Good parking and easy check-in reported by several guests
Several guests praised a varied, high-quality breakfast
Cons:
Cleanliness issues: visible dust, dirty doors, worn carpets
Property feels old and in need of updating
No elevator — difficult for guests with mobility issues
Front-desk/service problems including reservation/payment confusion
Inconsistent breakfast quality (some guests reported terrible/prepackaged items)
Occasional maintenance issues (leaking faucet, broken handles, slanted stairs)

Categories

Cleanliness
6
Multiple guests reported visible dust, dirty doors and bathroom floors, and worn carpets; cleanliness is below average and needs refreshing.
Service
6.8
Staff described as polite in some reviews but there are notable front-desk problems (missed payments, unattended desk, slow assistance) that lowered the score.
Location
9.5
Repeatedly praised for very convenient location near highway, gas, coffee and a 24-hour Dunkin'; location is a strong positive.
Room Quality
8
Rooms often described as comfortable with fireplaces and some with fridge/microwave, but several guests noted the property is old and in need of updates.
Amenities
7.8
Good basic amenities in rooms (fridge, microwave, fireplace in some rooms) and easy parking; negative points for no elevator and some broken fixtures.
Value for Money
6.2
Several guests felt the hotel was overpriced for condition and amenities, citing poor value despite convenient location.
Food and Beverage
7.5
Mixed feedback: some guests praised a very good, varied breakfast and coffee; others found the breakfast terrible or overly prepackaged.
Overall Experience
9.8
Most stays were described as comfortable and convenient with good beds and location; negatives (cleanliness, occasional service issues) did not dominate many guests' overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Conveniently Located Accommodation
Quality Inn & Suites in Auburn offers a comfortable stay with easy access to nearby attractions like Portland Observatory and Bowdoin College. Guests can enjoy free WiFi, a shared lounge, and complimentary breakfast during their visit.

Well-Equipped Rooms
Each room at Quality Inn & Suites features modern amenities including a flat-screen TV, private bathroom, and some with a convenient kitchenette. The hotel ensures a cozy and relaxing environment for all guests.

Helpful Services and Nearby Attractions
With a friendly reception providing local information and free parking for convenience, Quality Inn & Suites is the perfect choice for travelers. Explore nearby landmarks such as Portland Museum of Art and Arts District just a short distance away.

Experience comfort and convenience at Quality Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

7.7
Based on 432 reviews
Cleanliness: 6
Service: 6.8
Location: 9.5
Room Quality: 8
Amenities: 7.8
Value for Money: 6.2
Food and Beverage: 7.5
Overall Experience: 9.8
L
Lisa • solo_traveller • us
9
2026-11-06 • via Nuitee
P
Patricia • couple • us
9
Nice property
Pros:

Very convenient location. Great having 24 hour Dunkin' and Irving truck stop within walking distance near the property. Enjoyed the fireplace.

Cons:

Needs some updating. Carpets, woodwork, etc. look worn.

2026-10-25 • via Nuitee
J
Jamessia • family_with_children • us
7
It was good
Pros:

Great breakfast

Cons:

It was very old and not updated

2026-10-21 • via Nuitee
D
Denise • solo_traveller • us
8
2026-10-21 • via Nuitee
M
Misty • couple • us
7
2026-10-16 • via Nuitee
P
Phillip • couple • us
2
2026-10-15 • via Nuitee
I
Isabelle • family_with_children • ca
4
Pros:

Bien situé

Cons:

Pas très propre, poussière très visible sur le plafond on l’a voit pendre, les portes de chambre son noir de saleté, besoin d’un petit rafraîchissement!

2026-10-13 • via Nuitee
B
BRIAN • couple • gb
7
2026-10-13 • via Nuitee
G
Gustafson • solo_traveller • us
10
Pros:

The room was very nice I liked the second floor and the fireplace in the room

Cons:

First, there was no elevator to the second floor. I have vertigo and carrying bags up and down stairs can be unsafe for me. Prob could have asked for help but there was only one staff member. In the future I will need to specifically ask.each hotel and I donr believe it was specifically noted. Second, I needed to pee and didnt have the ability to hold it to get upstair to my room, theres a womens room downstairs but when I tried to use my key card to get in it didnt work. It was a close one by the time I got to my room. Third, I prepaid for my room thru the booking website. I told the staff member I booked it the same day and she didnt see it. First accused me of having the wrong hotel, i read off the room description and "with fireplace" which told her it was the right place, it took her a while to find my reservation but eventually did. She then asked for payment and I told her I paid thru the booking.com app and got confirmation to my email both from booking.com AND my bank web site. She said she did not see payment had been made. She once again took a while finding it but then said she saw it. I DID NOT present a payment card NOR give permission for her to process payment, but when I checked my bank website a little later, there was a charge for $166 from booking.com but ALSO an exact amount was processed by the hotel as well, quality inn. I went down to the front desk that night but no one was there, only a sign indicating she was assisting another guest and would be right back. I left a detailed note stating the problem and my name and room number, and that I would return in a little bit to discuss directly. When I came back down again no one was at the desk. The next morning I checked my bank web site AGAIN and both charges were still listed as "pending", but the money was still being held and unavailable to me. I tried calling the desk with no answer. Later I went downstairs and she was busy with other guests (different employee).

2026-10-11 • via Nuitee
J
Jen • family_with_children • us
8
Comfortable and convenient stay for family weekend at Bates.
Pros:

Our room was clean and comfortable with fridge and microwave. Location close to gas, turnpike, coffee.

2026-10-07 • via Nuitee
M
Mary • solo_traveller • us
5
Overpriced for the area and quality.
Pros:

Convenient location, easy parking, comfortable bed, good sized room

Cons:

Breakfast was terrible. Bathroom floor was dirty. Not a good value for room and amenities.

2026-10-07 • via Nuitee
M
Margaret • couple • us
10
Our stay was very good; the hotel was very nice and the location was super.
Pros:

The breakfast was great!! It had lots of items to offer, a good variety, and the food and coffee were all very good!
. . . Our bed, and the shower and the television were all very good.

Cons:

I honestly can't think of anything I didn't like!

2026-09-17 • via Nuitee
M
Matt • couple • us
1
Pros:

Nothing

2026-09-14 • via Nuitee
S
Santos • family_with_children • us
10
Pros:

everything was perfect just like was in the website

2026-09-11 • via Nuitee
R
Richard • couple • us
6
no elevator made it difficult to get stuff upstairs .
Pros:

fair breakfast there was no microwave or regular milk .

2026-09-07 • via Nuitee
J
John • extended_group • ca
7
Convenient and good continental breakfast
Pros:

Clean. Conveniently located off highway. Good breakfast options. Quick check-in.

Cons:

Faucet leaking. Handle into bathroom broken. Stairs slanted and felt somewhat unsafe.

2026-09-05 • via Nuitee
J
James • solo_traveller • us
8
2026-09-05 • via Nuitee
J
James • couple • us
8
2026-09-05 • via Nuitee
H
Holly • couple • ca
8
2026-09-04 • via Nuitee
K
Klara • extended_group • cz
8
Za dobrou cenu příjemný pobyt
Pros:

Příjemné ubytování, čisté a milý personál.

Cons:

Snídaně byla formou bufetu, předbalené jídlo, plastové talíře.

2026-09-02 • via Nuitee