Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Excellent food
Cons:
Noise issues
Uncomfortable beds
Facilities showing age

Categories

Cleanliness
7.5
The hotel is generally clean; however, there are mentions of stained and damaged fittings.
Service
8.66
Staff were friendly and helpful throughout.
Location
8.51
Lovely choice for being so close to Bristol Airport.
Room Quality
7.76
The room was clean, but some issues with comfort and layout were noted.
Amenities
8.18
Onsite gym and spa were appreciated, though some facilities need renovation.
Value for Money
7.85
Overall experience did not justify the price due to noise and discomfort.
Food and Beverage
9
Breakfast was very good with plenty of choice; food was excellent.
Overall Experience
8.16
Generally a nice stay but with several drawbacks impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:32

Property Description

Relax and Rejuvenate at the Spa

Indulge in a wide range of spa treatments and amenities, including massages, body treatments, and facials. Take advantage of 2 spa tubs, a sauna, and a fitness center to unwind and de-stress during your stay.

Fine Dining and Convenient Services

Savor delicious meals at the hotel's upscale restaurant or opt for 24-hour room service for a cozy night in. Enjoy a refreshing drink at the bar/lounge and make use of amenities like complimentary Wi-Fi, concierge services, and a hair salon.

Luxurious Accommodations and Nearby Attractions

Retreat to one of the 132 well-appointed guestrooms featuring modern amenities. Explore nearby attractions like Clevedon Court and Noah's Ark Zoo Farm, located just a short distance away from the DoubleTree by Hilton Hotel Bristol South - Cadbury House.

Book now for a tranquil retreat near Bristol International Airport!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 160 reviews
Cleanliness: 7.5
Service: 8.66
Location: 8.51
Room Quality: 7.76
Amenities: 8.18
Value for Money: 7.85
Food and Beverage: 9
Overall Experience: 8.16
T
Tamara
8
Pros:

Spa was relaxing, hotel staff were very friendly and accommodating.
Rooms were lovely although bed was a little on the hard side resulting in a restless night.
Restaurant and food was extremely tasty. Definitely enjoyed our stay

2025-10-12 • via Nuitee
B
Barry
10
Pros:

The spa was lovely. The room was spacious and comfortable. The food was spot on

2025-10-04 • via Nuitee
J
Jo
10
Great hotel and spa
Pros:

Staff were brilliant, spa was fantastic, room very nice. Only thing is the restaurant was already fully booked and the menu was very meaty. They did allow a take out though!

The outdoor jacuzzi and relaxation room were a highlight

2025-10-04 • via Nuitee
J
Jonathan • partner
10
Pros:

Lovely hotel

2025-10-02 • via Nuitee
S
Stephen • partner
8
Pros:

Very nice place to stay 👌

2025-09-27 • via Nuitee
G
Glyn
10
Pros:

Excellent

2025-09-23 • via Nuitee
H
Helen
10
Perfect for pre airport stay
Pros:

Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.

2025-09-16 • via Nuitee
A
Adele
8
Pros:

Great but with no fridge in the room and no extra bits like shower caps etc

2025-09-13 • via Nuitee
C
Catherine
10
Pros:

Just an overnight stay while visiting Bristol and enjoyed it.
Restaurant is excellent.
Having onsite gym spa is very useful and good to offset the restaurant indulgence.

2025-09-09 • via Nuitee
K
Kelly
10
Pros:

Clean room clean hotel staff friendly and helpful

2025-09-09 • via Nuitee
M
maria alexandra
10
Pros:

Very happy with everything. The room was clean, the hotel is beautiful inside and outside with nice areas to walk. Nice spa and gym.

2025-09-07 • via Nuitee
A
Adam
4
Pros:

Stuck on M5 for hours (looking forward to access the club spa and Jacuzzi) arrived around 7pm to be told

2025-08-31 • via Nuitee
G
Gavin • family_with_children
6
Pros:

I stayed for one night and overall found the experience average, falling short of the 4-star Hilton standard I expected.
On the positive side, the staff were friendly and helpful throughout, and the hotel was generally clean. Breakfast was very good with plenty of choice. The spa and pool facilities were a nice addition, with well-kept changing rooms.
That said, there were several drawbacks. The hotel is showing its age, taps, units and fittings were stained, damaged, or not cleaned. Getting to the rooms was awkward, requiring you to go up a floor and then back down again, which felt odd/poor layout. The pool itself needs renovating, as tiles and walls are worn, and it felt overcrowded with members lane swimming alongside public swimming; a rotation system might make it more enjoyable for hotel guests.
Noise was another issue. I could hear guests from nearby rooms, and even with windows closed, shouting children from a wedding party at 10:30pm were disruptive. The bed wasn’t comfortable, noisy and uncomfortable pillows, which sadly left both me and my partner with sore backs by morning.
Check-in was also poor, more like an all-inclusive resort queue, with about 10 people waiting and no real welcome or information about hotel bars, evening food, or family-friendly options.
Overall, while the breakfast, rooms to a good decor standard and staff were great, the noise levels, tired facilities, and uncomfortable sleep meant the stay did not justify the price.

2025-08-25 • via Nuitee
Z
Zoe • family_with_children
10
Pros:

Excellent stay - spacious, clean room with great views. Hotel grounds well maintained and great to be able to use the pool and spa area. Enjoyed the garden room in the restaurant. Only thing lacking was a fridge in the room which would have been ideal.

2025-08-25 • via Nuitee
J
Jagmouhan • family
10
Pros:

We like the property service view

2025-08-24 • via Nuitee
M
Mrs Sharon
8
Pros:

Food was excellent

2025-08-23 • via Nuitee
J
Jodie & Niels • family
4
Pros:

The aircon was not working however we was not informed of this upon arrival, when we discovered this when we entered our room we rang reception to which their dismissive attitude and unhelpfulness on the situation only fuelled frustrations.

We was staying in a family room, 2 adults and 2children, we was offered single rooms as an alternative on other fooors which was not suitable at the time.

We asked for a fan however this did not aid much to the room temperature. We stayed out all day and returned early evening to sleep to make our stay bearable.

The second night we had drinks in our room and a letter from management recognising the lack of aircon and an apology for this, an offer of soft cold drinks was supplied, however small the gesture did. Not remedy the fact that stay was uncomfortable.

The windows have limited opening so a breeze was minimal, heat out side was 25/26 degrees. The room get very hot and humid.

We should of been I forme did this at the point of checking in as it was most likely we would have explored alternative accommodations

The breakfast room was dirty, the shutter blinds are full of dust.. we had to ask for items to be replenished and it just felt there was a lack of up keep.

Having stayed in a few Hilton’s this one by far I would not be returning to any time soon.

2025-08-21 • via Nuitee
E
Edward
4
Training needs and not-too-clean
Pros:

The bathroom was not very clean. All the staff from reception to bar and restaurant were very nice, generally very young and they so needed to be trained properly. Lack of training resulted in terrible service, wait times and getting things wrong.

2025-08-17 • via Nuitee
S
Stephen
8
Pros:

The room was large, comfortable and clean. Food was good but we didn’t bother on one evening as there was an hour and a half wait for bar food. The TV in the room had some issues. Also, although I totally agree with the ‘light touch’ room cleaning (not changing towels, sheets or cleaning every day), it would be nice if the cups were changed.

2025-08-15 • via Nuitee
A
Anne • family
8
Pros:

Great breakfast / swimming pool

2025-08-14 • via Nuitee