Hometowne Studios & Suites By Red Roof Washington

Staff were great!!

Awesome

Check in was easy, room was comfortable and quiet. Amenities aplenty.

Breakfast area was cramped and filled with gaming machines. Not good! Limited choice with breakfast items..

Never going to stay here again. They put me in room 303 and when i was walking to my room it was a group of teenagers outside room 301 fighting and running in and out of the room.

Stayed there one night. Suited my needs.

Very

This was a horrible stay and awful experience. I will never return to this place. We took the room with the kitchenette but never knew that that building was behind the highway. It was a nightmare with constant loud noises from vehicles every minute of the day and night. There were bugs in the room crawling on the drapes, the drapes could not close in properly, the toilet seat was not sturdy on the toilet bowl, so it kept shifting, the toilet holder was missing, the room smelled old and moldy. The Front Desk Manager, Michelle, was unhelpful and spoke to me in a condescending tone when I complained about the room and asked to be moved, to which she said the hotel was completely booked. I asked for a refund for the 2nd night stay and to check out earlier, but she refused saying that because I paid through a 3rd party, Expedia, the hotel could not refund me a night. It was so awful, we could not stay the 2nd night after seeing the many crawling bugs and the traffic noise, we quickly packed up and left that disgusting place! Never again in that hotel!

C-
It looks like they did a remodel on this place and hired the cheapest most inexperienced crew they could have hired. The hotel was trying to make the rooms a little higher grade or fancier, but it just came out to look and feel cheap. The shower barely worked with minimal hot water. The walls were thin and over all the room was no noisy. The overall cleanliness was OK and the staff was just fine. I would probably rather stay at a Motel 6 and save the extra $15 about the same thing.

This might be my new favorite place to stay. I’d never been there before and definitely plan on going back. Room was exceptionally clean compared to other places I’ve stayed. Front desk was helpful, quick, and personable. Room was quiet, spacious, and well maintained. Bathroom was just as spacious as the rest of the room; the towels were all freshly cleaned, folded, and plentiful. Can’t say enough positive things about this place. 10/10

The hotel is new or like new. Looks and feels upscale. Everything is in great condition. Good decor. The staff is very friendly and helpful. The room was large and very comfortable. Simple but nice breakfast. Angelo's restaurant right across the street is just superb. I was surprised to find such a high-quality restaurant in this small town.
Overall, the hotel is a great value and is highly recommended.

I did not get the room I paid for
AC was terrible
Shower fixtures falling off
Paint off the walls in multiple spots
Room poor presentation just a shame compared to other red roof affiliated places.
And was told I had to pay extra to stay that wasn’t included in the displayed price.

We really enjoyed our stay. Thank you

The staff went above and beyond to make our stay enjoyable

The room was 100 Degrees, There were stains/mold on the wall ceiling. The sink was leaking. They kicked you out of the parking lot claiming the parking pass expired at check out only to give spots to people who weren't checked in yet. This should be explained while booking and again at check-in, it was a unique circumstance but created confusion in the morning of the event.

After we for to the hotel they had a police that wasn’t explained or known about until after we had already paid for the room with a third party booking service.

Great!

Everything was good!!!

Quiet. Great staff

The place was OK. It does need upgrades in term of infrastructure and maintenance.