Gorse Hill Hotel

Hotels
Classic British Hotels
8.1 (1691 reviews)
Hook Heath Road , Woking , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Room comfort issues
Poor TV access

Categories

Cleanliness
7.35
Overall cleanliness drew mixed feelings, indicated by issues like poor signage and noise issues.
Service
8.85
Generally praised for staff friendliness and service quality, with specific mentions of excellent service experience.
Location
8.85
Location was frequently highlighted as beautiful and convenient, contributing positively to guests' experiences.
Room Quality
7.35
Room quality was varied, with some issues reported about size and comfort, though many found them cozy.
Amenities
7.85
Amenities received positive feedback, with some concerns about the TV access, but overall satisfactory.
Value for Money
7.85
Value perception was somewhat mixed, influenced by room comfort issues compared to pricing.
Food and Beverage
8.35
Food quality received praise, particularly for breakfast and dinner options.
Overall Experience
8.35
Overall stay was positive, with guests expressing willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Luxurious Country Mansion in Surrey
Nestled in the serene countryside of Surrey, Gorse Hill is an elegant mansion offering a tranquil escape surrounded by lush green gardens.

Convenient Location and Easy Access
Situated between the M25 and M3, this mansion provides seamless access to London and various local attractions, including the nearby Woking Golf Club and other popular destinations.

Stylish Accommodations and Dining
The stylish bedrooms feature modern amenities like flat-screen TVs and high-speed Wi-Fi, while the on-site restaurant serves a seasonal menu with locally sourced ingredients. Guests can unwind in the bar, dine overlooking the beautiful gardens, or simply relax on the terrace.

Experience luxury and relaxation at Gorse Hill – book your stay now!

Important information:

Check-out time on weekends is 11 am.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1691 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
S
SIMON solo_traveller gb
9
Cons:

No chair in my room , one could only sit on the bed!

2026-07-04 via Nuitee
P
Paul couple nl
10
Pros:

Mooie kamer in prachtige locatie .Zeer goede prijs kwaliteit verhouding

2026-07-04 via Nuitee
J
Jeff solo_traveller gb
9
Pros:

Very comfortable and tranquil hotel.
Excellent cuisine.

Cons:

.

2026-07-02 via Nuitee
W
Wendy solo_traveller gb
8
Peaceful, traditional hotel with great history to it. Exceptionally helpful& welcoming staff.
Pros:

Great traditional & atmospheric hotel. With very interesting history & attractive gardens/grounds. Exceptionally friendly helpful staff. A peaceful atmosphere.

Cons:

I liked everything

2026-07-02 via Nuitee
V
Val family_with_children gb
1
Reception Supervisor needs to learn to be polite.
Pros:

Room was not as expected. Breakfast, if different options may have taken breakfast. Overall too pricey for food.

Cons:

Receptionist was rude. Ghouiri - his manner was unacceptable. Although not rude on purpose, his abruptness left a lot to be desired.

2026-06-30 via Nuitee
T
Terri solo_traveller gb
9
Pros:

Very lovely room and shower and great location away from main house so very quite

Cons:

Was very warm day and no air con but that was situational another day not a problem

2026-06-30 via Nuitee
M
Maryam solo_traveller gb
8
Comfortable relaxing overnight stay
Pros:

Beautiful location and surroundings, comfortable well equipped bedroom and spacious bathroom, with amazing views of the grounds. Easy car parking. Booked as a last minute overnight stay visiting friends and family in the area. We were grateful for the slightly later complimentary check out.

Cons:

Can't think of anything really. Just some bottles of drinking water in the room would have been good, especially given the heatwave!

2026-06-29 via Nuitee
S
Sheena couple gb
5
convenient but disappointing in failing to capitalise on the excellent location
Pros:

The location is great. it is blessed with a country feel, less than 2.5 miles to the train station and town

Cons:

The accommodation was not clean. We were housed in the 'overflow' lodge, which has really steep stairs if you are on the first floor. The room has no AC, it had no fan or real means of airflow. The small windows opened onto the main road. There was one v small bottle of water between two. One poor quality pack of biscuits. The bath had two large chips in it, both were rusty. The screen for the over-bath shower had mould on it. The carpet was not well cleaned. The bed was, however, comfortable (but so is the Premier Inn). The staff at breakfast were miserable. The food was cold when served (the plates were hot). The smashed avocado was a smear on a piece of untoasted, dubious bread, supposedly sourdough. One poached egg was overcooked, the other had snotty white to it. For some reason, the chilli element was missing and diced cucumber, red onion and tomato was liberally applied to the plate. The coffee was poor filter coffee. The fruit was of poor quality and had no berries, just a melon with a little pineapple.

2026-06-29 via Nuitee
L
Lynn solo_traveller gb
5
I will never return
Pros:

The property was stately and pretty, looked attractive.

Cons:

Apparently, due to /grade 2 listing, there is no air conditioning…
As an older person, the small bedrooms, being offered only a (just one ) fan, was not even close to offering comfort from heat, certainly not for me!
I appealed for help, and the kindness of one member on reception saw me moved to a room with air from windows.. it saved me…
I knew several others staying, as we were a party group, the rooms they were in were unbearable, …. UNBEARABLE!

I was disappointed by lack of full cleanliness, spiders n webs in the shower, dirt on the windowsill, which blew in apon opening, indeed the windows obviously not been opened to clean!
Very scruffy out the back areas , rubbish and broken items..
The gardens not as attended as they should have been…
All this being taken into account against the enormous cost…
As a world wide traveller , this is not up to the standard for the price! Definitely not!

Note the windowsill photos were after I cleaned the worst off

2026-06-29 via Nuitee
N
NB1986 solo_traveller gb
2
Pros:

Overall it is a lovely hotel, beautiful location and very friendly staff.

Cons:

However, I was on the top floor and all that was provided was a small desk fan and a single small window so the room never went below what felt like 30 degrees and I don't think the room should be in use in the summer months, it was sweltering hot and my friend who slept on the 2nd floor did not have that issue. If you are given top floor you should request a change or your money back. It was impossible to sleep and a terrible night.

2026-06-28 via Nuitee
A
Ahmed couple gb
9
2026-06-28 via Nuitee
S
Scarlett2022 solo_traveller gb
7
Pros:

A very professional and well run hotel. The room was a good size and very clean.

Cons:

The room was super hot. I mentioned about leaving windows open before guests arrive to let some air in because its exceptionally difficult to cool it down. i understand and can accept the reasons (bugs, no known arrival time etc).

Also, and this is not technically about the hotel, but the dinner was not great. My friend said that hes eaten there before and its been a lot better he wondered whether the event (wedding) was to blame and the main chef(s) were working there.

2026-06-28 via Nuitee
F
Francesca couple gb
4
Stuffy , poor value - unprofessional staff
Pros:

The garden and bar

Cons:

The receptionist twice told me there was no booking under my name - the room was not good value for a deluxe room - no tissues - no coffee - no air con and window would not open - in a heatwave - a very odd little room

2026-06-28 via Nuitee
K
Karen couple gb
9
Lovely peaceful hotel and wonderful alfresco dining
Pros:

Breakfast cold selection could have more choice. With the hot breakfast no tomatoes which is a shame if people want a vegetarian option

2026-06-28 via Nuitee
S
Silvia solo_traveller gb
9
2026-06-26 via Nuitee
M
Michelle solo_traveller gb
10
Pros:

The views. The surroundings. The atmosphere was amazing.
I booked this hotel as a surprise for my husband for his birthday and its certainly aomewhere I would go back to.
The room was lovely. The staff were ao firefly and polite and the views were out of this world.

Cons:

There was nothing not to like

2026-06-24 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Excellent breakfast.
Room was clean with decent bathroom.
Staff friendly.

2026-06-24 via Nuitee
J
jonathan solo_traveller gb
8
Pros:

Decent room and clean and tidy

2026-06-23 via Nuitee
M
Mavis 347 solo_traveller gb
10
2026-06-23 via Nuitee
A
Ann couple gb
9
2026-06-22 via Nuitee