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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Indoor pool
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Key card access
Review Highlights
Categories
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Property Description
Extensive Leisure Facilities
De Vere Horsley Estate, nestled in serene Surrey parkland, provides guests with complimentary access to a range of leisure facilities, from a croquet lawn to a fully-equipped gym and an inviting indoor swimming pool.
Unique Venue Experience
With two distinct venues - Horsley Place and Horsley Towers, guests can choose between modern comfort in Horsley Place or indulge in luxury within the historic mansion house at Horsley Towers, exclusively for DELUXE room guests.
Convenient Location
Conveniently situated with easy access to major airports and key motorways, as well as being just 1.5 miles from Horsley Station, De Vere Horsley Estate is the ideal choice for both leisure and business travelers.
Ready to experience luxury amidst nature at De Vere Horsley Estate? Book your stay now for a memorable getaway.
On Saturdays and Sundays, check-out is at 11:00 (not 09:00).
The credit / debit card used at the time of the booking needs to be presented upon check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Everything was lovely
The room appeared to have an ant infestation, as there were ants throughout the room, suggesting there may have been a nest nearby.
There was no full-length mirror in the room, which was disappointing. The shower enclosure also leaked badly, causing water to spread across the entire bathroom floor after each use.
Additionally, the TV remote control did not work on arrival, although this issue was resolved after I reported it and a replacement remote was provided.
Overall, the hotel felt quite tired and in need of refurbishment. While some issues were addressed by the staff, the overall condition of the room did not meet the standard I was expecting.
The rooms were located in separate accommodation blocks away from the main hotel building. The buildings felt dated and institutional in appearance, giving the impression of older residential accommodation rather than hotel rooms. This detracted from the overall experience and was not what I had expected based on the hotel's presentation.
No air conditioning in the room, couldn't sleep. No availability to upgrade room for a room with air con.
Good location. Our second room was great.
The first room we were given smelled of damp and had bubbling paint on walls. We asked to be moved.
The venue and area, so peaceful
We arrived at the worst time, at the same time as a prom, that we didnt know about in advance and struggled to park. The end of the corridor door was open and the corridor smelt strongly of weed
Breakfast was ok. Staff were excellent, friendly and helpful.
We had a room for 4 days which had no drawers
Fantastic location
We had an accessible room nicely laid out. Lovely grounds. Good location. Good tea coffee tray etc. Breakfast had a very large choice.
Accessible room was down stairs and a long corridor not easy to get to and from. Air con unit didnt work.
Meals were excellent, breakfast had an amazing selection, room to a high standard. Accommodated our pet with a nice touch of a bed plus treats. Little things that make a big difference.
Not much truth be told.
The lake and the grounds
Bit soleless inside and quite forgettable. Also poor signage from the main road meaning I drove past three times. It was OK but nothing special. No real atmosphere either.
Duvets in the bedroom were snifflingly hot..where are the summer ones??
We had a lovely air conditioned and quiet room
The staff were very friendly and helpful and breakfast was great.
We were upgraded to a larger room which was much appreciated.
Our shower was running too hot and the thermostat was stuck so it couldn't be adjusted. Staff noted the problem to put it right for the next guests.
Staff at check-in and restaurant waiting staff were all friendly and professional. Security and parking were great. Room was small, but fine for an overnight stay. Vegetarian options on the restaurant menu were well designed and executed, Chapeau to the Chef & Team.
Room was unusually noisy when other guests were talking in the corridor.
The location ws perfect for us to attend a private arty at the West Horsley Place Barn. Breakfast was very good.
The Horsley Court complex (excluding the separate Towers Hotel shown in most photos) is a sprawling modern hotel and conference centrer and most of the rooms (in a refurbished stable block?) are a bit small.
setting and balcony
no bubble bath
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