Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean room
Welcoming staff
Good value
Free shuttle service
Cons:
Noise disturbances
Cleanliness issues in bathrooms

Categories

Cleanliness
7.21
There were some cleanliness issues mentioned, including odors in the bathroom.
Service
9.18
Staff were welcoming and helpful throughout the stay, and shuttle service was provided.
Location
8.22
The hotel is conveniently located next to the airport, but a bit far from the city center.
Room Quality
8.17
Rooms were described as nice with good views but there were some complaints about noise.
Amenities
9.2
The hotel offered a free airport shuttle and had good amenities for travelers.
Value for Money
9.16
The cost-benefit ratio was noted as very good for an airport hotel experience.
Food and Beverage
8.21
Breakfast was mentioned as above average, with options like fresh orange juice and good quality food.
Overall Experience
8.68
Overall experience was positive, with many aspects appreciated by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:52

Property Description

Iconic Building and Convenient Location:
Hilton Madrid Airport, a gateway to endless possibilities, is an iconic hotel seamlessly connected to Madrid and the world, offering a vibrant and authentic Spanish experience.

Modern Amenities for Relaxation and Fitness:
Unwind in the 24-hour Precor fitness center, rejuvenate in the sauna, or take a dip in the hydro-therapeutic pool, ensuring a relaxing stay amidst your travels.

Culinary Delights:
Satisfy your gastronomic cravings with a Mediterranean-style meal at Reserva Grill or savor traditional Spanish tapas at Ferrum Bar, promising a delightful culinary journey.

Experience the perfect blend of luxury and convenience at Hilton Madrid Airport. Book now to elevate your stay!

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 3614 reviews
Cleanliness: 7.21
Service: 9.18
Location: 8.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
L
Luisa couple es
10
2026-05-23 via Nuitee
B
Berenice couple es
7
Cumplío expectativas
Pros:

Habitaciones amplias y el desayuno muy completo

Cons:

El televisor no brindaba la posibilidad de utilizar plataformas, debido a que era antiguo.
Luego, no daban ni agua de cortesía en el dormitorio y algunos detalles así que no suelen ser de este tipo de hotel

2026-05-23 via Nuitee
ולדברג solo_traveller il
8
2026-05-21 via Nuitee
C
Cristina solo_traveller ar
10
Cons:

nada

2026-05-20 via Nuitee
J
Josie solo_traveller us
10
Pros:

Everything

2026-05-20 via Nuitee
P
Pang-Chieh solo_traveller tw
9
2026-05-19 via Nuitee
M
maria angelica couple co
10
Tranquilidad
Pros:

Ubicación

Cons:

No aplica

2026-05-19 via Nuitee
M
Maria Jesus couple es
4
Mala
Cons:

No me gusto , sobre todo que el idioma escrito en las habitaciones no era el mío!!
Castellano!!

2026-05-19 via Nuitee
K
Kim extended_group us
9
Perfect location and very clean
Pros:

Great location near the airport , free shuttle every half an hour. Restaurant was really good too.

2026-05-19 via Nuitee
K
kai couple cn
9
2026-05-19 via Nuitee
A
Antonio solo_traveller es
1
total decepcion, falta de seriedad y profesionalidad.
Pros:

Poca seriedad y falta de respeto a los clientes. He realizado una reserva a traves de booking, he solicitado un cambio de reserva y me han rechazado despues de dos dias que envie la solicitud. Me han cobrado el valor de la habitacion sin antes hacer el intento de cambiar la habitacion o al menos ponerse en contacto conmigo.

Cons:

Poca seriedad y falta de respeto a los clientes. He realizado una reserva a traves de booking, he solicitado un cambio de reserva y me han rechazado despues de dos dias que envie la solicitud. Me han cobrado el valor de la habitacion sin antes hacer el intento de cambiar la habitacion o al menos ponerse en contacto conmigo.

2026-05-18 via Nuitee
N
Nadia solo_traveller jo
10
2026-05-18 via Nuitee
V
Victoria Francisca couple cl
10
Perfecta y muy servicial el personal !
Pros:

Todo perfecto! Ningún comentario negativo

Cons:

Nada.

2026-05-17 via Nuitee
M
Marc solo_traveller es
6
2026-05-17 via Nuitee
E
EMRE solo_traveller tr
10
Pros:

Cleanliness

Cons:

Location and proximity to public transport

2026-05-17 via Nuitee
S
Soya solo_traveller ml
10
2026-05-16 via Nuitee
S
Sandy solo_traveller ec
10
Agradable
Pros:

La habitación

Cons:

No había personal para ayudar con las maletas

2026-05-15 via Nuitee
E
Ennio HAR couple nl
8
Fine
Pros:

Spacious Hilton standards

Cons:

Curtains did not provide absolute darkness

2026-05-15 via Nuitee
J
Joan Ignasi solo_traveller es
9
2026-05-15 via Nuitee
N
Nguyen couple vn
9
Pros:

The restaurant on the ground floor is very good. Friendly staff, good food. It would be better to have warm water in the swimming pool and to have a clear sign leading to the spa/swimming pool. It is a little bit difficult to find the way.

2026-05-15 via Nuitee