The Address Citywest

Hotels
8.1 (817 reviews)
Kingswood, Naas Road , Citywest , ie

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Consistently praised cleanliness
Friendly and helpful staff (many mentions)
Convenient access to Dublin (LUAS) and good parking
Spacious, comfortable rooms with good bathrooms
Good breakfast and several strong restaurant reviews
Quiet nights reported for some rooms
Repeat visitors indicate reliable overall experience
Cons:
Motorway/road noise in many rooms
Rooms can be very hot; limited/no air conditioning and some windows don't open
Some communication difficulties due to limited English
Occasional cleanliness lapses (hairs on sheets) and smell of paint
Hotel feels a bit dated/rundown to some guests
Amenity issues: sauna unavailable, occasional bar/drink problems
Billing/invoicing inconvenience reported by at least one guest

Categories

Cleanliness
8.8
Many guests repeatedly praise cleanliness ("spotlessly clean", "very clean", "clean facilities"), though isolated issues were reported (hairs on sheets, smell of paint).
Service
8.2
Staff are frequently described as friendly and helpful; several mentions of excellent breakfast/front-of-house staff. A few reviews note communication difficulties due to limited English and one report of unaccommodating billing.
Location
7.9
Location is convenient for access to Dublin (LUAS line, easy driving routes) and has good parking, but several guests note it is a bit out of the city centre and many report motorway/road noise.
Room Quality
7.6
Rooms are often described as spacious and comfortable with nice bathrooms, but multiple complaints about very hot rooms, lack of air-conditioning, windows that won't open, and noise from the motorway.
Amenities
7.5
Good on parking, bistro/restaurant and bar; however issues include no AC in many rooms, sauna not available, occasional problems (Guinness off), and limited sheltered outdoor area.
Value for Money
7.9
Many repeat visitors and generally acceptable value; some guests mention the hotel feels a bit rundown, billing hassles, or isolated cleanliness issues that lower perceived value.
Food and Beverage
8.6
Breakfast is frequently praised and some guests rate the restaurant as top class, though a few mention limited breakfast choice and isolated issues with served drinks.
Overall Experience
8.3
Overall mostly positive with several guests saying they'd return; common negatives (noise, heat, occasional service/billing or cleanliness lapses) temper otherwise good stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 07:07

Property Description

Modern and Convenient Accommodation

Located on the N7 Naas Road, The Address Citywest offers stylish rooms with free WiFi access. Guests can enjoy the convenience of being near the Citywest Business Campus and LUAS Light Rail Red Line Tram for easy access to Dublin city center.

Impressive Conference Facilities

Adjacent to the Citywest Convention Centre, our hotel caters to large events with up to 4100 guests and offers 34 meeting rooms. Whether for business or leisure, we have the space and amenities to accommodate your needs.

Dining and Entertainment

Indulge in a comfortable dining experience at McGettigans Cookhouse & Bar, open daily until 23:00. After a busy day, unwind with a delicious meal and drinks without leaving the hotel.

Experience modern comfort and convenience at The Address Citywest. Book your stay now for a memorable visit.

Important information:

On arrival, the hotel requires a security deposit in the form of a credit card pre-authorization. Cash security deposits are not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Location

Guest Reviews

8.1
Based on 817 reviews
Cleanliness: 8.8
Service: 8.2
Location: 7.9
Room Quality: 7.6
Amenities: 7.5
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 8.3
A
Anne couple ie
10
Great place to stay
Pros:

Secure parking. Ideal location. Fabulous room and comfy bed.

2026-08-29 via Nuitee
D
De Keyser solo_traveller be
8
2026-08-25 via Nuitee
S
Srđan solo_traveller hr
8
2026-08-25 via Nuitee
L
Luisa family_with_children it
9
Abbastanza vicino all’aeroporto di Dublino, molto bello e con molti servizi. Al ristorante dell’hotel si mangia molto be
Pros:

Molto accogliente, tutto nuovo e molto bello.

2026-08-24 via Nuitee
H
Heiko couple de
9
2026-08-22 via Nuitee
B
Bohdan couple ie
10
2026-08-22 via Nuitee
J
Julian solo_traveller gb
8
Super helpful and friendly staff where nothing was too much trouble.
Pros:

Convenient location and well designed and furnished.

Cons:

No air conditioning which most of the time in Dublin is fine but not these two days.

2026-08-13 via Nuitee
A
ADAN ABDULLAHI couple ie
10
A wonderful and comfortable stay I really enjoyed my time here and would happily come back again.
Pros:

The property was clean, comfortable, and in a great location. I really enjoyed the atmosphere and how welcoming the place felt.

Cons:

There wasn’t much I didn’t like. Overall, I had a very pleasant and comfortable stay.

2026-08-13 via Nuitee
K
Ken couple ie
10
2026-08-10 via Nuitee
O
Olive couple ie
10
Good value good location nice and quiet
Pros:

The location to Cheeverstown station

Cons:

Nothing

2026-08-08 via Nuitee
S
Sandra solo_traveller ie
10
2026-08-08 via Nuitee
D
Dlamini couple ie
9
I had a nice and peaceful stay.
Pros:

As I was so tired and in need for rest, my check in was quick and easy and was able to rest as soon as I arrive.

Cons:

I got a room that was very close to the N7 motor way, and there was that car noise from the road.

2026-08-05 via Nuitee
S
Sarah solo_traveller gb
7
2026-08-02 via Nuitee
Антонович solo_traveller ie
10
Pros:

Ми були у готелі лише одну ніч, то ж це замало часу, щоб склалося повноцінне враження.

Cons:

Ми були у готелі лише одну ніч, то ж це замало часу, щоб склалося повноцінне враження.

2026-08-02 via Nuitee
H
Hazel couple ie
7
Comfortable
Pros:

Comfortable bed - we didn’t spend much time in the hotel bar the room to sleep as we were out all day. Easy access to the motorway

Cons:

Was a 25 minute walk to the luas stop to get into town

2026-07-20 via Nuitee
M
madi simmonds solo_traveller gb
9
Very welcoming and comfortable
Pros:

Service from front of house was amazing. We arrived very late after a late ferry arrival, and were met by a super friendly member of staff (sorry forgot name). He was very helpful, knew we were coming. Super helpful

Cons:

N/a

2026-07-19 via Nuitee
R
Ricki couple ie
8
Decent spot and at a more reasonable price than other hotels
Pros:

Great place to stay, staff were excellent and will be back again.

Cons:

Rooms very warm

2026-07-19 via Nuitee
S
Stephen couple ie
7
2026-07-16 via Nuitee
D
Damien couple ie
6
2026-07-15 via Nuitee
M
Margaret couple ie
10
This place is beautiful, breakfast was perfect and staff were all very friendly. Place is spotless
Pros:

Close to Dublin City and has access to the luas

Cons:

Rather a walk in shower, but that’s my own fault for not requesting it

2026-07-13 via Nuitee