The Park Navi Mumbai

Hotels
9.2 (665 reviews)
No 1, Sector 10,CBD Belapur , Navi Mumbai , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good staff
Amazing customer service
Cons:
Rooms are not clean
Needs renovation

Categories

Cleanliness
7.6
Rooms are not clean as I could see cockroaches running around inside washroom.
Service
10
Outstanding experience and amazing customer service, especially by Faizan.
Location
9.6
Standard quality for this hotel tier.
Room Quality
8.6
General comfort is good but needs renovation.
Amenities
9.6
Lovely ambience, amazing activities during the Winter Carnival.
Value for Money
8.6
Good breakfast spread but feel that cleanliness affects value.
Food and Beverage
9.6
Super amazing food appreciated by guests during events.
Overall Experience
10
Memorable experiences noted by multiple guests, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Luxurious Amenities

Indulge in the outdoor pool, well-equipped gym, and delectable dining options at this Central Business District hotel. The air-conditioned rooms offer modern comforts like flat-screen TVs, internet access, and 24-hour room service.

Culinary Delights

Savor Chinese delicacies at Bamboo, enjoy drinks and cigars at Dusk, or relish local and international cuisine at West 1. The dining options cater to every palate.

Relaxation and Convenience

Unwind with a massage at the spa, take advantage of the sauna, or utilize the business center and tour desk. With proximity to major attractions and transportation hubs, your stay at The Park Navi Mumbai promises both relaxation and convenience.

Book now for an unforgettable experience at The Park Navi Mumbai!

Important information:

• It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Aadhar Card. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
• The hotel reserves the right of admission. Accommodations can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.
• Visitors are not allowed in the Guest Room. Please meet your guest at our Lobby and West1 restaurant.
• Swimming pool timings are 08:00hrs to 20:00hrs. Swimming Pool will remain close on Tuesdays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

9.2
Based on 665 reviews
Cleanliness: 7.6
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 10
R
ranig767 Business
10
Hàve such a nice experince
Pros:

The house keeping service person Mr.deepak was very helpful,
Helped us for things which was required instantly.

2026-08-14 via Tripadvisor
V
Voyage17880691200 Business
10
Thanks to deepak
Pros:

Deepak was very helpful. Attended to all my needs.

2026-08-13 via Tripadvisor
_
_Aditi1_g Business
10
Warm and good hospitality
Pros:

I had a pleasant experience here. The warm hospitality of the staff was something way good. Special thanks to Mr. Deepak for his sweet and warm hospitality. He was a very sweet person and his service was felt very genuine. Had a very lovely experience.

2026-08-13 via Tripadvisor
R
Roam64643254114 Business
10
Housekeeping
Pros:

I had lost my earring and Mr deepak from housekeeping did a commendable job as it was a gold earring and it was very expensive.
However Mr deepak kept on trying for almost 20-30 minutes and finally I got my earring.
All thanks to deepak sir for being so helpful.
Wish him all the best in his life.

2026-08-13 via Tripadvisor
S
Sahoo solo_traveller in
10
2026-08-13 via Nuitee
T
TarunG440 Business
2
Disappointing Service Standards at The Park Navi Mumbai
Pros:

I had a very disappointing experience at The Park, Navi Mumbai. The Food & Beverage department seems severely understaffed and poorly managed. Orders take an unreasonably long time to arrive, often resulting in other food items becoming cold while waiting. Service staff are rarely available, and it appears that everyone is occupied with their own tasks rather than attending to guests.

There were multiple service lapses during my stay. On one occasion, I was asked to share a large table with strangers. Dirty dishes were removed, but food and spills left on the table were not cleaned. When I requested to speak with the F&B Manager regarding these issues, no one seemed to know how to facilitate this.

The laundry service was equally disappointing. My clothes were not returned on time, and I had to repeatedly call and remind the staff to send them back. Most surprisingly, I was informed that dry-cleaning a blazer would take five days, which is far longer than expected for a hotel of this category.

Overall, the property falls short on service standards, particularly in the F&B and laundry departments. The lack of responsiveness, attention to detail, and accountability made for a frustrating experience.

2026-08-11 via Tripadvisor
E
Escape42004327648 Friends getaway
10
Kindness
Pros:

Mr.abhishek bahudur Singh attented me he was help , generous , conscious,and always alerted to help his guest ..he was kind enough to help with all sort of problems...he was the best

2026-08-10 via Tripadvisor
V
Voyage57834292143 Family
10
Wonderful Stay and Excellent Service
Pros:

I had a wonderful experience at the hotel. A special thanks to Shreyansh and the entire Front Office team for their warm welcome, helpful nature, and excellent service. They were very polite, professional, and always ready to assist. Their hospitality made my stay comfortable and memorable.

2026-08-10 via Tripadvisor
H
HUAYU solo_traveller cn
6
Pros:

Generally a good choice. I always choose to stay here when I am traveling to Navi Mumbai.

Cons:

This time the experience was terrible.
1. The first room was not clean and they changed room for me, things are solved.
2. Before check out that reception try to charge me twice. I understand he didn’t do it on purpose but can he double check before charge the client?

Overall this stay was not pleasant and I will consider another hotel next time. Thanks.

2026-08-10 via Nuitee
H
HUAYU solo_traveller cn
10
2026-08-10 via Nuitee
H
Happiness44370242974 Business
10
Very comfortable and superb hospitality. Easy recommendation.
Pros:

I stayed at The Park Navi Mumbai for 8 days and I absolutely enjoyed it. It was a very very comfortable stay. The hospitality at the hotel is amazing. The first thing that touched me was that my room was always impeccably clean and so well turn down by housekeeping whenever I returned from my long day. Shiba and colleagues would always smile and greet me and make really nice towel art. Small touches that make your day. Rimi, Sagar and Shubham at the restaurant would always take special care always asking if I needed something. Really enjoyed the food especially the live counters at night led by Sous Chef and his team. Faizan the beverage manager and his team at Dusk- Anup and Jajo were excellent hosts, smiling and tending to each of my need. As a business hotel, the kind of confort and hospitality offered is what makes it worthwhile especially when you are away from home. Kudos to the Park for such brilliantly trained staff. Would love to be back soon!

2026-08-09 via Tripadvisor
H
Happiness36652240048 Business
10
Perfect place to stay during business trips!
Pros:

I recently stayed at The Park Navi Mumbai for a business trip, and it was a thoroughly productive and seamless experience. The absolute highlight of my stay was the exceptional efficiency and hospitality of the front office team.A special mention goes to Kushboo from the reservations team, who ensured my booking was completely hassle-free and accommodated my specific requirements perfectly. Upon arrival, Vikas at the reception took charge and made the check-in process incredibly quick and welcoming, which is exactly what a business traveller needs. Both Kushboo and Vikas were absolutely helpful, professional, and attentive throughout my time there.The warmth and efficiency of the staff here make it an ideal choice for business professionals. I highly recommend this property and will definitely choose it for my next corporate visit!

2026-08-09 via Tripadvisor
D
Departure37997976448 Friends getaway
10
Comfortable stay
Pros:

Had such a nice experience at The Park Hotels, Navi Mumbai! Everything felt easy and comfortable, from the service to the overall atmosphere✨.

Mr. Zaid deserves a special mention for his warm and friendly nature. He was approachable, attentive, and made sure everything was running smoothly without making it feel overly formal.

Definitely one of those stays where you leave with a smile. Would love to come back again!

2026-08-08 via Tripadvisor
P
Pioneer64792078295 Family
10
Great Experience at The Park Hotels, Navi Mumbai
Pros:

Had a great experience at The Park Hotels, Navi Mumbai. Shravani was very helpful with my check-in and check-out, making the entire process quick and hassle-free. Her courteous and friendly approach was truly appreciated.

Would happily visit again! ❤️

2026-08-08 via Tripadvisor
Z
Z7518QZanjalis Solo travel Kolkata (Calcutta), Kolkata District, West Bengal
10
Wonderful Stay at The Park Hotels Navi Mumbai
Pros:

I had a wonderful and memorable stay at The Park Hotels. The hospitality was warm, welcoming, and professional, and the overall ambience made the experience even more pleasant.

A special mention to Malabika, who assisted me during my arrival and gave me a clear orientation of the room and its facilities. Her polite and professional approach was much appreciated.

Overall, it was a lovely experience, and I would definitely recommend The Park Hotels. Thank you to the entire team for making my stay comfortable and enjoyable! ❤️

2026-08-08 via Tripadvisor
C
Camper60170438859 Couples
10
Great experience
Pros:

It’s was a very nice experience.
Mr. Naveen was very kind and cooperative

2026-08-08 via Tripadvisor
P
pavitrap2018 Couples
8
The Park Experience
Pros:

Ms.Namrata was gracious, we will like to visit The Park again

2026-08-08 via Tripadvisor
C
Companion14630656475 Family
10
Outstanding
Pros:

It was an amazing experience here. All the services were available at the moment, rooms were neat and tidy . I appreciate the presence of Mr Zahid, and his gentle behavior towards us.

2026-08-08 via Tripadvisor
V
Venture23182873520 Family
10
Great stay at The Park Navi Mumbai
Pros:

Had a really great stay with The Park Navi Mumbai, their attention to detail and hospitality is commendable. A special mention for Ms Khusboo for her warm hospitality and politeness.

2026-08-08 via Tripadvisor
R
Road16977681790 Family
10
Fantastic experience
Pros:

The hotel had a luxurious ambience, excellent facilities, and a very comfortable atmosphere. Everything was well organised by Maiz and made our stay truly enjoyable.

2026-08-08 via Tripadvisor