Hotel Don Juan Tossa

Hotels
•
Hotansa
8.4 (83 reviews)
Carrer de Barcelona, 22, Tossa de Mar, 17320 , Tossa de Mar , ES
+34 972 34 02 44

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Facilities

Meeting rooms
Arcade/game room
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Great location near beach
Good food options
Cons:
Small room size
Inconsistent service from some staff
Repetitive buffet options

Categories

Cleanliness
8.09
Clean room, daily service for new towels and sprucing up the room.
Service
8.76
Friendly helpful staff. All staff were welcoming and worked to a high standard.
Location
9.01
The location is a highlight since it is walking distance to the beach, castle, and shopping/restaurants.
Room Quality
8.05
Rooms were small but clean and modern.
Amenities
8.39
Facilities are very good, family-friendly amenities with games room.
Value for Money
8.14
Good price for location, but some found it a bit high for what is offered.
Food and Beverage
8.29
Food and staff were excellent, but buffet options could improve.
Overall Experience
8.47
Great hotel experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:44

Property Description

Recreational Activities
Enjoy the outdoor pool and outdoor tennis court at the hotel.

All-Inclusive Experience
Indulge in complimentary meals and beverages at onsite dining establishments with all-inclusive rates.

Convenient Amenities
Featuring a business center, a 24-hour front desk, and multilingual staff for your convenience.

To book your beachfront stay at Hotel Don Juan Tossa, visit us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 83 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.05
Amenities: 8.39
Value for Money: 8.14
Food and Beverage: 8.29
Overall Experience: 8.47
M
Mariano • family_with_children • es
7
Buena por el entorno
Pros:

Limpieza

Cons:

Que engañais a la gente no siendo claros con el tema del parking, que cuando llegas o no hay lugar y cuando se desocupa una te cuesta 26 euros dia y eso me parece que hay que dejarlo bien claro ya que se encarece 200 euros la estancia

2026-07-25 • via Nuitee
S
Sara • couple • es
10
Volvería
Pros:

Instalaciones

Cons:

Check in muy tarde

2026-07-25 • via Nuitee
N
Natalia • solo_traveller • es
9
2026-07-25 • via Nuitee
N
noam • couple • il
9
Nice hotel close to the beach
Pros:

Nice clean hotel , very close to the beach

2026-07-25 • via Nuitee
A
aleksandra • couple • es
8
2026-07-25 • via Nuitee
A
Ana • solo_traveller • es
10
Pros:

El agrado del personal..la limpieza..y lo bien ubicado que está

Cons:

Nada...todo correcto

2026-07-25 • via Nuitee
S
Silvia • couple • es
9
Muy bien
Pros:

Poder aparcar el coche en el mismo edificio del hotel. Las instalaciones en general!
La buena ubicación!

Cons:

La calidad del agua de la piscina!

2026-07-25 • via Nuitee
A
Amr • family_with_children • at
10
2026-07-24 • via Nuitee
F
Florentina • solo_traveller • ro
10
Pros:

Amplasarea, aproape de plaja, centru, magazine.
Foarte curat și modern, decorat cu gust, facilități pt copii.
Mâncare bună.

2026-07-24 • via Nuitee
M
m dolores • solo_traveller • es
8
Hotel cerca del mar, pero no al lado
Pros:

Buena ubicación y limpieza, aunque tampoco es para un cuatro estrellas ,buena decoración sobré todo la recepción

Cons:

La comida tampoco es tan buena, llevaba muchas expectativas por los comentarios y la zona de la piscina necesita una reforma

2026-07-24 • via Nuitee
A
Aitor • solo_traveller • es
7
2026-07-24 • via Nuitee
S
Sonia • family_with_children • es
8
Pros:

Santi y Javier fueron un auténtico encanto - Gracias!!

Cons:

Cuando las habitaciones estén renovadas como ya lo está el lobby van a sumar muchísimos puntos, el potencial es enorme

2026-07-24 • via Nuitee
S
Steven • family_with_children • be
6
2026-07-24 • via Nuitee
J
Jose • solo_traveller • pt
7
2026-07-24 • via Nuitee
A
Antonio • solo_traveller • es
9
Pros:

Cerca de la playa y la comida

Cons:

Esta algo viejo

2026-07-24 • via Nuitee
M
Mihalcea • family_with_children • ro
9
Bun
Pros:

Curat, personal amabil, aproape de centru si de plaja

Cons:

Zona de spa ca din evul mediu

2026-07-23 • via Nuitee
M
Monica • couple • es
8
2026-07-23 • via Nuitee
O
Olivier MS • solo_traveller • fr
10
2026-07-23 • via Nuitee
F
Faissoil • family_with_children • fr
7
2026-07-23 • via Nuitee
E
Elena • family_with_children • gb
6
Relatively speaking it was ok, but the communication and attitude from the staff was poor.
Pros:

It was close to the beach

Cons:

The reception staff were extremely unhelpful. The bar in the lobby had someone else’s name linked with our room number which was troubling and wasn’t resolved despite us asking for it to be fixed. We asked for a late check out and were told that it would cost €20 euros which we agreed to pay. Then on the day of check out we were told that this had not been agreed on and we were told to check out at the regular time. We had 2 children with us and it was extremely stressful to suddenly get our stuff together. We received no apology from the reception staff despite them making the error. Overall it was an extremely disappointing and stressful end to our holiday

2026-07-23 • via Nuitee