Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues, particularly regarding the pool area and room condition.
Service
8.28
Staff was consistently described as friendly and accommodating.
Location
8.82
Positive comments about location, being great for families and nearby facilities.
Room Quality
6.77
Several reviews mentioned discomfort due to temperature issues and noise disturbance.
Amenities
7.8
Positive feedback regarding the pool and family-friendly aspects, though some amenities were criticized.
Value for Money
7.26
Average sentiment suggesting the hotel provides what guests paid for.
Food and Beverage
5.31
Critical comments regarding food quality, especially involving the grill cleanliness.
Overall Experience
7.28
Mixed sentiment with guests mentioning positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Stunning Sea Views and Leisure Facilities
Enjoy breathtaking views of Bournemouth Bay from our cliff-top location. Take a leisurely walk down to the beach using the zigzag path. Our 3-star hotel on East Cliff offers easy access to beaches, gardens, and the town center. Relax in our leisure complex with an indoor pool, sauna, gym, and squash court.

Dining and Entertainment Options
Indulge in delicious meals at our restaurant, grab a drink at the bar, unwind in the lounge, or enjoy the lively atmosphere of our traditional English pub with weekly events. Book a discounted 3-course dinner with your reservation for a delightful culinary experience.

Convenient Location and Nearby Attractions
Located near popular attractions like the BIC, Pavilion Theatre, and gardens, Suncliff Hotel is the perfect base for exploring Bournemouth. With sea-view rooms, balconies, and proximity to the train station, your stay with us promises both comfort and convenience.

To experience the best of Bournemouth Bay, book your stay at Suncliff Hotel today!

Important information:

The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Bar is closed from 2027-02-01 until 2027-01-29
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.1
Based on 3523 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
M
M • solo_traveller • gb
7
Very helpful and Friendly staff.
Pros:

Accommodated a last minute booking at short notice with very late check in. Friendly and helpful reception staff. Clean room and beautiful modern tiled bathroom

Cons:

Mattress could do with replacing as you could feel the bed springs

2026-09-19 • via Nuitee
J
Jo • solo_traveller • gb
10
2026-09-17 • via Nuitee
D
Dominic • couple • gb
7
Cheerful and scruffy spacious seaside hotel
Pros:

Friendly rough and ready staff
Very spacious and airy downstairs bar and lounge areas

Cons:

Tired 80s decor, very hot downstairs bedroom. Think it was next to the sauna!

2026-09-17 • via Nuitee
P
Paul • couple • gb
8
enjoyed it but parking price too high put us of going to hotel again
Pros:

all was nice

Cons:

the price of parking more than double we have ever paid at any hotel

2026-09-17 • via Nuitee
รัชฎาภรณ์ • couple • th
10
2026-09-16 • via Nuitee
O
Ovidiu • solo_traveller • gb
1
2026-09-15 • via Nuitee
S
Shiv • couple • gb
8
Pros:

Swimming Pool

Cons:

Could have been closer to town

2026-09-15 • via Nuitee
T
Tristan • couple • gb
7
2026-09-14 • via Nuitee
J
James • family_with_children • gb
10
Kid loved it
Pros:

Good breakfast great pools

2026-09-14 • via Nuitee
T
Thommy • couple • se
8
2026-09-14 • via Nuitee
M
Mike • family_with_children • gb
8
Pros:

Convenient location short walk to town and beache.

Cons:

A little dated

2026-09-14 • via Nuitee
C
Cameron • couple • gb
7
2026-09-14 • via Nuitee
G
Gaetano • solo_traveller • gb
1
2026-09-13 • via Nuitee
T
Tim • family_with_children • gb
4
Extremely disappointed, wouldn’t stay again
Pros:

Good location

Cons:

Price and quality of food was terrible
Noisy guests hanging around late at night in hallways shouting
No aircon
Shower pressure low

2026-09-13 • via Nuitee
B
Buddy Joseph Emery • solo_traveller • gb
8
Sun by name sunny by service
Pros:

Great location, loved the pool and sauna. The hotel delivered on everything it promised. Really like that it had windows that actually opened. It came with heating and a fan. Staff were incredibly friendly and very quick to assist in any way they Delicious poached eggs available to order.

Cons:

If being not picky, the room lacked a hooks on the wall in bedroom. If I had a wet coat I wouldn't want to put in wardrobe.

2026-09-13 • via Nuitee
B
Bourner • couple • gb
7
Comfortable but basic
Pros:

Comfortable room, bar area very pleasant with nice food.

Cons:

Swimming Pool nice but very tired. The sauna was not very hot. Out of 5 cardio/gym equipment only 2 were working.

2026-09-13 • via Nuitee
A
Adam • couple • gb
8
Great Hotel, highly recommend.
Pros:

Great rooms, friendly staff, fantastic location with a great bar downstairs!

Cons:

Requested a double bed but got 2 singles pushed together instead.

2026-09-13 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

Friendliness of staff, they were so helpful and lovely people, facilities are excellent and the hotel well presented and looks good. The breakfasts are very nice, its a buffet so you can have how much you like and its all very tasty and good..

Cons:

The only reason i didnt put excellent on cleanliness was because the underneath of my top sheet did have a dirty mark on it before i used the bed but im very sure that sheets were washed just that the mark obviously hadnt come out as it needed washing on a higher temperature. Also the bed mattresses were a little hard for our liking, in particular my daugher woke up half a dozen times every night as she couldnt get comfortable, it didnt bother me so much but i also found the mattress a little too firm for my liking. Its just our personal preferences though, im sure other people like a firm mattress.

2026-09-12 • via Nuitee
P
Paul • solo_traveller • gb
6
Pros:

The view was good. The staff seemed nice.

Cons:

No proper shower in the room, the mattress on the bed felt old and tired.
Everything about the hotel seemed tired. For the top of the range room with sea view, the balcony definitely was not worth £157 for one night, maybe worth £80 a night.

2026-09-12 • via Nuitee
N
Nicole • family_with_children • gb
10
2026-09-11 • via Nuitee