Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues, particularly regarding the pool area and room condition.
Service
8.28
Staff was consistently described as friendly and accommodating.
Location
8.82
Positive comments about location, being great for families and nearby facilities.
Room Quality
6.77
Several reviews mentioned discomfort due to temperature issues and noise disturbance.
Amenities
7.8
Positive feedback regarding the pool and family-friendly aspects, though some amenities were criticized.
Value for Money
7.26
Average sentiment suggesting the hotel provides what guests paid for.
Food and Beverage
5.31
Critical comments regarding food quality, especially involving the grill cleanliness.
Overall Experience
7.28
Mixed sentiment with guests mentioning positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Stunning Sea Views and Leisure Facilities
Enjoy breathtaking views of Bournemouth Bay from our cliff-top location. Take a leisurely walk down to the beach using the zigzag path. Our 3-star hotel on East Cliff offers easy access to beaches, gardens, and the town center. Relax in our leisure complex with an indoor pool, sauna, gym, and squash court.

Dining and Entertainment Options
Indulge in delicious meals at our restaurant, grab a drink at the bar, unwind in the lounge, or enjoy the lively atmosphere of our traditional English pub with weekly events. Book a discounted 3-course dinner with your reservation for a delightful culinary experience.

Convenient Location and Nearby Attractions
Located near popular attractions like the BIC, Pavilion Theatre, and gardens, Suncliff Hotel is the perfect base for exploring Bournemouth. With sea-view rooms, balconies, and proximity to the train station, your stay with us promises both comfort and convenience.

To experience the best of Bournemouth Bay, book your stay at Suncliff Hotel today!

Important information:

The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Bar is closed from 2027-02-01 until 2027-01-29
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.1
Based on 3523 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
G
Gavin • solo_traveller • gb
9
Pros:

Good location. Nice rooms nice staff and a great breakfast and the steak was good to.

2026-08-29 • via Nuitee
J
Joanne • couple • gb
10
2026-08-29 • via Nuitee
C
Cindy • solo_traveller • gb
8
2026-08-29 • via Nuitee
C
Claire • family_with_children • gg
8
On the whole staff very friendly and helpful and location was good.
Pros:

Balcony rooms were very spacious and beds very comfortable. Breakfast was very good.

Cons:

Was waiting to order a coffee and had to wait for bar to open at 11am and the waitress appeared at 11.10am to open up and then had to wait another 15 mins to get the coffee. All good in the end and staff very friendly but there was no other way to get a cup of coffee.
Parking charges were excessive at £12 a night. Parking was also limited, very difficult to find a space sometimes.

2026-08-29 • via Nuitee
B
Bishal • couple • gb
8
2026-08-28 • via Nuitee
S
Sinead • solo_traveller • gb
8
2026-08-28 • via Nuitee
R
RICHARD • couple • gb
7
Good
Pros:

Comfortable and good breakfast, what you woul expect for the price.

2026-08-28 • via Nuitee
F
Fiona • family_with_children • gb
8
A great jumping off point for sightseeing and adventure, a relaxing place to return to.
Pros:

The location was absolutely beautiful. The breakfasts were bountiful and the cooked elements were delicious. They even had alternative milks which was very convenient for someone with a bit of a milk problem such as myself. The room was in a quiet end away from the traffic noise. The staff were kind, cheerful and helpful throughout the hotel, from front desk to dining room to bar, right through our stay. A short walk to the pier although there’s a handy bus stop outside the property. You can catch the bus to either Bournemouth or, going the opposite direction, to places like Boscombe and Christchurch. It was so relaxing I felt a little reluctant to go home at the end of the stay.

Cons:

There wasn’t a lot to complain about. Just a couple of minor irritations. The single beds were a bit narrow and not as comfortable as they looked. The shower was a bit fiddly to use and climbing in and out of a bath to have a shower was a bit of a pain for an old lady like me. But, as I said, minor irritations.

2026-08-28 • via Nuitee
K
Kristy • family_with_children • gb
7
2026-08-28 • via Nuitee
T
tyrone • extended_group • gb
9
2026-08-27 • via Nuitee
N
Nathan • extended_group • us
10
Pros:

I like the food, the staff and the environment

2026-08-27 • via Nuitee
C
Caroline • family_with_children • gb
1
2026-08-27 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-08-26 • via Nuitee
J
Jarrad • family_with_children • gb
2
Good location terrible hotel decent staff
Pros:

The property location a good

Cons:

The shower was broken, the toilet didn’t flush properly the pool water was murky and unclean and the bed was rock solid and there was graffiti on the children’s bunk bed.

2026-08-26 • via Nuitee
V
vincenzo • solo_traveller • it
1
2026-08-26 • via Nuitee
K
Kasia • solo_traveller • gb
5
2026-08-26 • via Nuitee
A
Anne • solo_traveller • nl
7
Pros:

Friendly staff
Good wifi
Parking
Everything clean

2026-08-24 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-08-24 • via Nuitee
M
Mooney • family_with_children • gb
8
2026-08-24 • via Nuitee
A
Andrea • couple • gb
8
We loved it and will definitely go back, there were just a few niggles
Pros:

We loved the location and the staff were nice and friendly. We had a balcony room with sea view which was great. The staff were very good and quick to respond. The manager was excellent.

Cons:

If I’m being picky, there were some cigarette butts under the wooden slats on the balcony. Only one cushion on the balcony chairs, our toilet roll wasn’t refilled for the second day we stayed so we ran out.
Our phone didn’t work for room service (I couldn’t hear them when they picked up) so the manager had to come up from reception to find out what we needed. There was no tag to hang in the door for room service breakfast. When we ordered breakfast, they didn’t bring us cutlery to eat it with (the breakfast was delicious though). I tried the phone again on the off chance it had started working and by the time the poor manager had run back up the stairs, we’d already eaten half of it with the teaspoons already in the room - otherwise it would have gone cold. He asked us to let them know when it would be convenient for an engineer to come and fix it though.

2026-08-24 • via Nuitee