Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues, particularly regarding the pool area and room condition.
Service
8.28
Staff was consistently described as friendly and accommodating.
Location
8.82
Positive comments about location, being great for families and nearby facilities.
Room Quality
6.77
Several reviews mentioned discomfort due to temperature issues and noise disturbance.
Amenities
7.8
Positive feedback regarding the pool and family-friendly aspects, though some amenities were criticized.
Value for Money
7.26
Average sentiment suggesting the hotel provides what guests paid for.
Food and Beverage
5.31
Critical comments regarding food quality, especially involving the grill cleanliness.
Overall Experience
7.28
Mixed sentiment with guests mentioning positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Stunning Sea Views and Leisure Facilities
Enjoy breathtaking views of Bournemouth Bay from our cliff-top location. Take a leisurely walk down to the beach using the zigzag path. Our 3-star hotel on East Cliff offers easy access to beaches, gardens, and the town center. Relax in our leisure complex with an indoor pool, sauna, gym, and squash court.

Dining and Entertainment Options
Indulge in delicious meals at our restaurant, grab a drink at the bar, unwind in the lounge, or enjoy the lively atmosphere of our traditional English pub with weekly events. Book a discounted 3-course dinner with your reservation for a delightful culinary experience.

Convenient Location and Nearby Attractions
Located near popular attractions like the BIC, Pavilion Theatre, and gardens, Suncliff Hotel is the perfect base for exploring Bournemouth. With sea-view rooms, balconies, and proximity to the train station, your stay with us promises both comfort and convenience.

To experience the best of Bournemouth Bay, book your stay at Suncliff Hotel today!

Important information:

The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Bar is closed from 2027-02-01 until 2027-01-29
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.1
Based on 3042 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
A
Alison • family_with_children • gb
10
Only improvement would be to the set menu
Pros:

Everything

Cons:

Nothing

2026-04-18 • via Nuitee
M
Marsh • family_with_children • gb
3
Wasn't what it say it is
Pros:

Thr location

Cons:

There was work going on being to loud for my mental health and didn't say about work man iwas goin to be loud outside of my bedroom window
Some of the staff was rude
The bath had rust around the plughole

2026-04-17 • via Nuitee
S
Saunders • solo_traveller • gb
3
Mid
Pros:

Had a spa, sauna, gym, etc.

Cons:

Bed - slept on a brick mattress. Dirty curtains etc

2026-04-16 • via Nuitee
F
Felicia • couple • gb
3
Pros:

The location was lovely.

Cons:

The hotel was very tied.. needs major upgrades.

2026-04-14 • via Nuitee
D
Denise • solo_traveller • gb
7
Nice place to rest
Pros:

The view over the sea

Cons:

Not so much didn’t like but it just felt like it needed a bit of freshening up

2026-04-13 • via Nuitee
S
Shirley • family_with_children • gb
9
Lovely place
Pros:

Comfortable bed

Cons:

Being next to the stairs was very noisy

2026-04-13 • via Nuitee
S
Sarah • couple • gb
10
Had amazing two night break was so much fun and we will definitely be returning soon thank you suncliff😊
Pros:

Love the location and how close everything was me and my friend stayed in a balcony room so was a bonus to see and listen to the sea😊 the room was really nice and roomy.all the staff were really friendly especially the night porter i think his name was Julien he was a credit to the team as he was so friendly and helpful😊many thanks from sarah and Kim😊

Cons:

Nothing

2026-04-13 • via Nuitee
L
Lee • solo_traveller • gb
7
£12 per day for parking, outrageous!!!!
Pros:

Karaoke on the Friday night. Great fun!

Cons:

The swimming pool and sauna was cold.

£12 for parking, outrageous!!!!

2026-04-12 • via Nuitee
V
Vikki • couple • gb
4
2026-04-12 • via Nuitee
O
Oriane • family_with_children • fr
7
Great hotel for a short stay, family friendly but not for a romantic stay.
Pros:

Very large common spaces, the bar, restaurant, terrace, and swimming pool spaces are great. The open access to the sauna and swimming pool were what we were looking for for a get away week-end. Nice hotel.

Cons:

The swimming pool was not heated unlike it was written when booking. The room was great however my partner did not sleep well because he could feel the springs from the mattress and it ended up being painful for him. Also the radiator was on and on full power when we arrived and there was no way to turn it down or off.

2026-04-11 • via Nuitee
W
Wayne • family_with_children • gb
7
Pros:

The location was good and the bar area spacious.

Cons:

The whole place looked a bit tired.

2026-04-11 • via Nuitee
L
Lisa • solo_traveller • gb
5
Pros:

It was where i needed to be and in the summer, i am sure it is one of the best locations to be in

Cons:

A day before arrival i was emailed about charges for car park use. If i knew about those charges prior to paying, i would have booked elsewhere. On the actual description page it only mentions parking do i assumed parking was free. Not really ethical

2026-04-10 • via Nuitee
R
Rawasi • couple • gb
10
2026-04-10 • via Nuitee
J
Joao • solo_traveller • gb
9
2026-04-09 • via Nuitee
I
iain • family_with_children • gb
8
2026-04-09 • via Nuitee
J
Jana • solo_traveller • gb
4
2026-04-09 • via Nuitee
M
Mary & Don • extended_group • gb
9
2026-04-09 • via Nuitee
J
Jodie • couple • gb
6
lovely time away
Pros:

location was lovely

Cons:

room was a bottom room with two beds pushed together which was a nightmare zero sleep. very dated room

2026-04-09 • via Nuitee
N
Naghmeh • family_with_children • gb
6
A hotel near the beach and the pier
Pros:

Beds were comfortable and clean, room size was good and bathroom and towels were clean.
Good location with walking distance to the beach and the pier.

Cons:

Breakfast was just basic and limited in options.
Pool and Sauna were very dirty and worn out.
Floor woods under the carpets were squeaky,almost everywhere ( rooms, corridors, stairs and restaurant)

2026-04-08 • via Nuitee
S
Santos • family_with_children • gb
8
Lovely stay in a great location.
Pros:

Great to have a room for 5 people. The food was good, we enjoyed the pool and sauna. All the staff were helpful.

Cons:

Didn’t know parking was an added cost.

2026-04-08 • via Nuitee