Ona Don Juan

Hotels
•
Onahotels
6.4 (891 reviews)
Riera, 77 , Lloret de Mar , es

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Children allowed

Facilities

Nightclub
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated amenities
Poor room quality

Categories

Cleanliness
5.79
Several reviews mentioned issues with old and deteriorating infrastructure.
Service
7.26
While some service interactions were negative, several guests noted positive experiences with staff.
Location
7.8
The location was frequently mentioned as a strong positive point in reviews.
Room Quality
5.25
There were complaints about mattress quality and overall room conditions.
Amenities
6.28
Guests expressed the need for renovations, indicating amenities are outdated.
Value for Money
6.74
Mixed feelings about pricing versus quality, particularly for parking.
Food and Beverage
5.79
Breakfast options were noted as lacking in quality and presentation.
Overall Experience
6.26
General sentiment reflects a balance of strong positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:44

Property Description

Outdoor Pools and Entertainment Program
Gran Don Juan Resort Affiliated by FERGUS offers 2 outdoor pools, sun terraces, and a children's pool. Enjoy the games room, tennis court, and a variety of day and night activities.

Niwa Restaurant and Poolside Bar
Indulge in buffet-style Mediterranean cuisine at Niwa Restaurant, surrounded by Japanese gardens. Refresh with a drink at the poolside bar while enjoying the hotel's discotheque.

Convenient Amenities and Nearby Attractions
Relax in rooms with air conditioning, satellite TV, and private bathrooms. Benefit from luggage storage, parking, and event rooms. Explore Lloret de Mar city center just 100 meters away.

Book now to experience a memorable stay at Gran Don Juan Resort Affiliated by FERGUS.

Important information:

Please note that children older than 12 years are considered as adults.

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Nov 6, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Fri, Nov 6, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 891 reviews
Cleanliness: 5.79
Service: 7.26
Location: 7.8
Room Quality: 5.25
Amenities: 6.28
Value for Money: 6.74
Food and Beverage: 5.79
Overall Experience: 6.26
S
Sylla • solo_traveller • fr
8
2026-05-06 • via Nuitee
S
Salim • extended_group • fr
8
2026-05-04 • via Nuitee
N
nasser • family_with_children • fr
1
2026-05-04 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-05-04 • via Nuitee
L
Lahcen • extended_group • fr
1
Éclater
Pros:

Rien

Cons:

La chambre

2026-05-04 • via Nuitee
J
Jhonny Fernando • family_with_children • es
9
2026-05-03 • via Nuitee
R
Renne Alejandro • extended_group • es
8
2026-05-03 • via Nuitee
C
carolina • couple • es
9
2026-04-29 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-04-29 • via Nuitee
K
Kuçi • family_with_children • xk
5
2026-04-27 • via Nuitee
F
Fernández • solo_traveller • es
8
Pros:

En general bien

2026-04-24 • via Nuitee
M
Martine • couple • fr
5
J'hésite à revenir dans cet hôtel trop de monde !
Cons:

La salle des repas. Lundi matin vers 9h très difficile trouver une table car aucune n'avait été débarrassée. Drôle d'effet. Beaucoup de personnes poussaient les assiettes sur la table pour se faire une place. C'était le bazar !

2026-04-21 • via Nuitee
C
Christiane • couple • fr
8
je viens depuis très longtemps presque tout les ans presque 20 ans .
Pros:

Tres bien

2026-04-20 • via Nuitee
J
José manuel • couple • es
10
Una estancia fenomenal
Pros:

La organización

Cons:

Todo bien

2026-04-13 • via Nuitee
E
elsa • family_with_children • fr
8
super hotel
Pros:

bon emplacement; propre

Cons:

trop de queue dans le refectoire

2026-04-08 • via Nuitee
L
LukeJo2908 • Couples
2
Do. Not. Book. Here.
Pros:

Just don't, like seriously just don't book this place. It is by far the worst hotel I have ever been to in my life. We had booked 3 nights here and left 7 hours after checking in. It is dirty, run down and dangerous. Our first room had the bathroom door literally smashed in and the balcony door wouldn't lock. They ever so kindly moved us to another room which on first reflection looked like an upgrade. We were happy as although the room looked like something from the 1980s, it was better than the previous room. Then I went to turn the light on and I could hear it buzzing and sparking behind the switch. There were kids running riot at all hours, creating havoc and noise. If you have booked here, cancel your holiday or arrange alternative accomodation.

2026-04-04 • via Tripadvisor
M
Machuca • family_with_children • es
10
100% en todo
Pros:

Todo realmente

Cons:

Todo muy bien

2026-04-04 • via Nuitee
M
Marta • family_with_children • es
8
Buena experiencia, ubicación muy buena y comida muy bien
Pros:

Variedad buffet, ubicación, habitación.

Cons:

No cojen llamadas de recepción cuando quieres avisar de un incidente, y en la habitación no disponen de telefono

2026-04-04 • via Nuitee
M
Matrat • couple • fr
9
Pros:

L'emplacement pratique peut tout faire à pied, petit déjeuner copieux et à volonté de même pour les repas 👍
Bonne ambiance, soirée animée 💃

2026-03-30 • via Nuitee
M
Marie-Jeanne • extended_group • fr
1
2026-03-29 • via Nuitee