Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Nice amenities
Cons:
Housekeeping issues
Minor room quality concerns

Categories

Cleanliness
8.26
Multiple reviews mentioned issues with housekeeping and cleanliness.
Service
9.23
Consistently praised across multiple reviews for being friendly and professional.
Location
9.27
Frequently highlighted as a perfect location by multiple reviewers.
Room Quality
8.72
Generally positive sentiments, with some remarks about specific room issues.
Amenities
8.75
Amenities such as the spa were mentioned positively, though with some limitations.
Value for Money
8.71
No specific comments, assumed standard quality for this hotel tier.
Food and Beverage
8.76
Several positive comments regarding restaurant quality.
Overall Experience
8.73
Generally favorable feedback, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:39

Property Description

Luxurious Accommodations
Indulge in 5-star luxury with beautifully decorated guest rooms featuring modern amenities and elegant furnishings. Enjoy the comfort of LCD flat-screen TVs, free Wi-Fi, and Bose Wave radio systems.

Gourmet Dining Experience
Savor exquisite culinary creations at the hotel's gourmet restaurants, including the renowned Le Pressoir d’Argent by Gordon Ramsay. Start your day with a delicious breakfast served in-room or at the generous buffet, and end it with panoramic views from the rooftop bar.

Relaxation and Wellness
Unwind at the 1000m² Spa Guerlain, offering a range of rejuvenating treatments, a fitness center, indoor pool, hammam, and sauna. Don't miss the outdoor terrace with a hot tub, perfect for a tranquil escape.

Experience luxury and comfort in the heart of Bordeaux. Book your stay now!

Important information:

Please note that extra beds and baby cots are not available for the Superior Double rooms.

The Spa is open to children aged 6 and over, from 9.30am to 5.30pm.

Please be aware of the group booking conditions mentioned in the hotel's policies.

Please note that extra beds and baby cots are available for some Suites, subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

8.8
Based on 1053 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
S
Sebastián couple cl
9
2026-04-14 via Nuitee
N
Nataliya couple ch
9
2026-04-13 via Nuitee
D
Denis couple br
10
Pros:

localização perfeita no centro de Bordeaux, quartos ótimos, atendimento excelente.

2026-04-13 via Nuitee
S
Santos couple br
10
2026-04-12 via Nuitee
G
Guillaume couple fr
10
2026-04-12 via Nuitee
J
Jean-David couple fr
7
Pros:

emplacements et personnel

Cons:

taille des chambres standard et décoration

2026-04-10 via Nuitee
A
Alexander couple gb
10
2026-04-10 via Nuitee
M
Maria solo_traveller fr
9
Beautiful Hotel
Pros:

Location, staff, beautiful landmark in a gorgeous town

Cons:

Difficult to move around if you have mobility issues. I was given a room that had two sets of stairs to get to it and one of them didn’t have any railings to hold on to.
This was my second stay at this hotel and none of my suggestions were taken into account.
Similar access problem to get into the hotel if you are handicapped. No ramp nor railings to climb the front steps of the main entrance and no other access was proposed. Otherwise it’s a beautiful, luxurious hotel in a beautiful setting opposite the Opera National de Bordeaux.

2026-04-08 via Nuitee
L
letizia couple it
10
Consigliatissimo
Pros:

Posizione favolosa, grandi spazi, camera funzionale e super silenziosa. Roof top, grande valore aggiunto .

Cons:

Tutto perfetto

2026-04-06 via Nuitee
E
Emmanuelle extended_group fr
10
Très bien et super dîner au Pressoir d’Argent
Pros:

L’emplacement au top

Cons:

Le côté vieillot de la déco

2026-04-05 via Nuitee
J
Jose Ignacio solo_traveller es
9
Magnífico hotel y servicio muy amable y profesional.
2026-04-04 via Nuitee
Y
Y2514DZlisac Friends getaway
10
The most beautiful hotel with stylish French vibe in a fabulous location.
Pros:

The most stunning hotel with stylish, luxurious interiors. Food is exceptional. Location is perfect for exploring Bordeaux. Will definitely stay again.

2026-03-29 via Tripadvisor
A
ANTONI couple fr
10
2026-03-29 via Nuitee
J
Jessy solo_traveller nl
8
2026-03-27 via Nuitee
M
Martin couple fr
10
2026-03-25 via Nuitee
C
corinne extended_group fr
9
Hôtel mythique en plein cœur de bordeaux
Pros:

L’emplacement parfait
Très bon petit déjeuner dans une très belle salle

Cons:

RAS

2026-03-23 via Nuitee
M
Michael couple gb
10
2026-03-23 via Nuitee
C
Charles solo_traveller gb
10
Wonderful: restaurant "Le Pressoir" worth a special trip.
2026-03-23 via Nuitee
N
NicRudi couple ch
8
2026-03-21 via Nuitee
F
Florent solo_traveller fr
8
2026-03-19 via Nuitee