Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Nice amenities
Cons:
Housekeeping issues
Minor room quality concerns

Categories

Cleanliness
8.26
Multiple reviews mentioned issues with housekeeping and cleanliness.
Service
9.23
Consistently praised across multiple reviews for being friendly and professional.
Location
9.27
Frequently highlighted as a perfect location by multiple reviewers.
Room Quality
8.72
Generally positive sentiments, with some remarks about specific room issues.
Amenities
8.75
Amenities such as the spa were mentioned positively, though with some limitations.
Value for Money
8.71
No specific comments, assumed standard quality for this hotel tier.
Food and Beverage
8.76
Several positive comments regarding restaurant quality.
Overall Experience
8.73
Generally favorable feedback, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:39

Property Description

Luxurious Accommodations
Indulge in 5-star luxury with beautifully decorated guest rooms featuring modern amenities and elegant furnishings. Enjoy the comfort of LCD flat-screen TVs, free Wi-Fi, and Bose Wave radio systems.

Gourmet Dining Experience
Savor exquisite culinary creations at the hotel's gourmet restaurants, including the renowned Le Pressoir d’Argent by Gordon Ramsay. Start your day with a delicious breakfast served in-room or at the generous buffet, and end it with panoramic views from the rooftop bar.

Relaxation and Wellness
Unwind at the 1000m² Spa Guerlain, offering a range of rejuvenating treatments, a fitness center, indoor pool, hammam, and sauna. Don't miss the outdoor terrace with a hot tub, perfect for a tranquil escape.

Experience luxury and comfort in the heart of Bordeaux. Book your stay now!

Important information:

Please note that extra beds and baby cots are not available for the Superior Double rooms.

The Spa is open to children aged 6 and over, from 9.30am to 5.30pm.

Please be aware of the group booking conditions mentioned in the hotel's policies.

Please note that extra beds and baby cots are available for some Suites, subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

8.8
Based on 1053 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
Jose Ignacio • solo_traveller • es
9
Magnífico hotel y servicio muy amable y profesional.
2026-04-04 • via Nuitee
Y
Y2514DZlisac • Friends getaway
10
The most beautiful hotel with stylish French vibe in a fabulous location.
Pros:

The most stunning hotel with stylish, luxurious interiors. Food is exceptional. Location is perfect for exploring Bordeaux. Will definitely stay again.

2026-03-29 • via Tripadvisor
A
ANTONI • couple • fr
10
2026-03-29 • via Nuitee
J
Jessy • solo_traveller • nl
8
2026-03-27 • via Nuitee
M
Martin • couple • fr
10
2026-03-25 • via Nuitee
C
corinne • extended_group • fr
9
Hôtel mythique en plein cœur de bordeaux
Pros:

L’emplacement parfait
Très bon petit déjeuner dans une très belle salle

Cons:

RAS

2026-03-23 • via Nuitee
C
Charles • solo_traveller • gb
10
Wonderful: restaurant "Le Pressoir" worth a special trip.
2026-03-23 • via Nuitee
M
Michael • couple • gb
10
2026-03-23 • via Nuitee
N
NicRudi • couple • ch
8
2026-03-21 • via Nuitee
F
Florent • solo_traveller • fr
8
2026-03-19 • via Nuitee
A
adambonda • Couples • Glasgow, Scotland
10
Fantastic stay
Pros:

We had a fantastic stay at InterContinental Madrid. Everything about our visit was excellent.

The food was truly exceptional – delicious, beautifully presented, and full of flavor. It was one of the highlights of our stay.

Our room had a balcony overlooking one of the main streets of Madrid, which gave us a wonderful view of the lively atmosphere of the city.

The service was outstanding and the entire stay felt very comfortable and luxurious. It was a wonderful experience and we would definitely love to come back. Highly recommended

2026-03-17 • via Tripadvisor
J
Jean-Bernard • couple • fr
10
Superbe expérience
Pros:

Tout

2026-03-15 • via Nuitee
M
Michael • family_with_children • fr
8
2026-03-14 • via Nuitee
F
Franck Peltier • family_with_children • fr
7
2026-03-11 • via Nuitee
D
DIDIER • family_with_children • fr
8
repos calme détente
Pros:

petit déjeuner parfait mais il manque de la charcuterie et des fromages ce qui est proposé reste basique pour ce domaine , le reste dans la catégorie sucré est parfait

2026-02-27 • via Nuitee
R
Rodrigo • couple • br
8
Excelente! recomendo fortemente
Pros:

Lindo e muito confortável. Localização não poderia ser melhor

2026-02-24 • via Nuitee
J
Jérôme • couple • fr
10
Exceptionnel
Pros:

Le lieu

Cons:

La qualité du service…pas spontané, on n’a pas senti le personnel aux petits soins…il a fallu demander, relancer…pas au niveau (on l’avait déjà constaté en allant dîner au Bordeaux)… gros contraste avec le reste du personnel de l’hôtel à l’accueil notamment

2026-02-22 • via Nuitee
S
Sui Ying • family_with_children • gb
9
Pros:

Attentive staff

Cons:

Could have given more options for early arrival

2026-02-12 • via Nuitee
K
Kostiantyn • family_with_children • ua
1
Cons:

Решили отпраздновать моё 30-летие и сняли стандартный номер на двоих. О том, что это особое событие, мы предупредили заранее.
В итоге нам предоставили номер с окнами на коридор самого отеля и стены. При регистрации нам предложили доплатить за улучшение вида из окна, что уже насторожило, при этом нас не предупредили, какой именно вид из окна в нашем номере — по сути, никакого. К тому же окна в номере невозможно полностью открыть или раздвинуть шторы, так как люди проходят из коридора напротив и могут заглянуть.
Отдельный вопрос к отделу маркетинга. Мы хотели узнать, возможно ли организовать фотосессию в стенах отеля, и оставили запрос 23 декабря прошлого года, однако ответ получили только через полтора месяца. Считаю, что для отеля уровня 5 звёзд такой срок ответа абсолютно неприемлем.
Что касается украшения номера: нас ожидала лишь открытка и миниатюрное пирожное.
Отдельного внимания заслуживает мини-бар в номере, который занимает весь холодильник и в целом лишён логики. Ценообразование выглядит оскорбительным — это очевидная попытка выжать максимум из постояльцев, о заботе о клиенте здесь говорить не приходится. Также вызывает вопросы формат предлагаемых товаров: кому нужна маленькая бутылка вина или шампанского? В таком случае лучше не предлагать ничего. Думаю, это также относится к работе отдела маркетинга, который, к сожалению, не адаптирован к современным реалиям и продолжает работать по принципам 2006 года.
Мы были в этом отеле в первый и последний раз, так как он абсолютно не соответствует заявленному уровню сервиса и отношению к гостям.

2026-02-10 • via Nuitee
K
Karolina • couple • fr
9
Excellent hotel & spa!
2026-02-09 • via Nuitee