Hotel Museo Spa Casa Santo Domingo

Hotels
9 (2104 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , GT
+502 7820 1220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

9
Based on 2104 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
U
UK • couple • kr
9
2026-09-20 • via Nuitee
H
Hadia • couple • us
10
Secret little oasis with history
Pros:

Everything. The spa, food, staff. Just lovely!

2026-09-18 • via Nuitee
A
Alexandra • couple • us
7
2026-09-17 • via Nuitee
M
Manuel • couple • us
9
Transported to the catholic conquers
Pros:

All the pre Hispanic history you find inside Dominican Convent.

Cons:

All nature surrounding the property and quiet place.

2026-09-17 • via Nuitee
D
De Leon Portillo • solo_traveller • gt
10
Pros:

Los detalles del personal. Bandera de tu país en desayuno, las toallas húmedas desde que llegas en recepción. Fue muy fácil registrarme en booking

Cons:

El desayuno chapin, muy poco y caro

2026-09-17 • via Nuitee
E
EMILIO • solo_traveller • es
9
Pros:

Todo

Cons:

Nada

2026-09-17 • via Nuitee
D
Daniela • solo_traveller • cr
10
Pros:

Todo me encantó, este hotel es super hermoso, el personal atento a todo, y los museos lo valen para visitar.

Cons:

El tema que te obliguen saldar a la tarjeta $300 dolares para compras extras, me incomodó la verdad.

2026-09-17 • via Nuitee
A
Angela Yesenia • family_with_children • gt
9
Pros:

Alojamiento de calidad

Cons:

Se tardaron 20 minutos más en entregar la habitación después de las 3pm

2026-09-16 • via Nuitee
C
Carolina • family_with_children • gt
7
2026-09-16 • via Nuitee
A
Alejandro • solo_traveller • gt
10
Pros:

Servicio, puntualidad, calidad comida , spa 100 ptos

Cons:

Sugiero fumigar por zancudos

2026-09-16 • via Nuitee
W
Wagner • family_with_children • gt
9
Excelente
Pros:

Excelentes instalaciones para ir a descansar y distraerse

Cons:

No hay nada que decir de ello

2026-09-16 • via Nuitee
L
Lopez • family_with_children • gt
10
Pros:

the hotel is incredibly nice, neat and the staff is so gentle.

2026-09-16 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-09-16 • via Nuitee
C
christina • extended_group • us
10
2026-09-15 • via Nuitee
I
Ivon • family_with_children • gt
10
2026-09-14 • via Nuitee
A
Alejandro • couple • co
10
2026-09-14 • via Nuitee
A
Antonio • family_with_children • us
10
2026-09-14 • via Nuitee
C
Carlos • couple • es
10
2026-09-12 • via Nuitee
C
Cristina • family_with_children • es
10
No defrauda!
Pros:

Es como un museo. Habitaciones muy amplias.

Cons:

Que había banderas de Cataluña en el restaurante como si fuese un país!!!

2026-09-12 • via Nuitee
M
Monica • extended_group • ch
10
Pros:

Everything, beautiful hotel

2026-09-11 • via Nuitee