Hotel Museo Spa Casa Santo Domingo

Hotels
9 (1845 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , gt

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$8 per person per night when using an available cot.
    People 3 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1845 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
I
Irvin solo_traveller gt
9
2026-03-14 via Nuitee
V
Vincent couple be
8
Luxe, raffiné
Pros:

Luxe, confortable, raffiné

Cons:

Prix assez cher

2026-03-14 via Nuitee
E
Euridanib couple pa
10
Un hotel de ensueño
Pros:

Las instalaciones y ubicación.

Cons:

Pienso que por el precio podría tener algo más incluido.

2026-03-12 via Nuitee
D
Daniel extended_group gt
10
Excelente Hotel.
Pros:

La limpieza y la ubicación
El desayuno muy bueno.

Cons:

-

2026-03-10 via Nuitee
E
Emilie family_with_children ca
10
2026-03-10 via Nuitee
W
Waltzinger couple fr
10
2026-03-09 via Nuitee
G
Guevara couple mx
9
Estancia increíble
Pros:

Atención del personal, limpieza de habitaciones e instalaciones y servicio de restaurante.

Cons:

Cobro por entrada a museos.

2026-03-09 via Nuitee
M
Mariandrée couple nl
8
Relajante
Pros:

Todo

Cons:

Que estábamos en un segundo piso y tenía carruaje. Nos costaba subir las gradas

2026-03-09 via Nuitee
E
Edgar Fernando extended_group mx
10
Pros:

Todo el hotel esta hermoso y exelente servicio

2026-03-09 via Nuitee
P
pedro a solo_traveller co
9
Cons:

Mucha corriente de aire en el restaurante

2026-03-08 via Nuitee
E
Emilie extended_group ca
10
Pros:

L'endroit est paisible, grand et rempli de découvertes à faire!

Cons:

La piscine aurait pu être plus propre. (Feuilles qui flottent et aussi au fond)

2026-03-07 via Nuitee
D
Donna couple us
10
2026-03-06 via Nuitee
M
McIsaac couple us
10
2026-03-05 via Nuitee
L
larry solo_traveller ca
10
Excellent and beautiful setting
Pros:

So unique and different .
Beautiful grounds

Cons:

Nothing

2026-03-04 via Nuitee
P
Poitevin couple fr
10
Magique
Pros:

Tout

Cons:

Rien

2026-03-03 via Nuitee
A
Andreas couple de
9
2026-03-03 via Nuitee
M
Maria M couple co
10
2026-03-03 via Nuitee
J
JiHo couple gt
9
2026-03-03 via Nuitee
E
Elif couple ca
10
Out of this world… extremely beautiful
Pros:

this is the most special place i have been to. Out of this worlds, incredible vision and details.. must go..

2026-03-02 via Nuitee
I
isabella couple gt
10
2026-03-02 via Nuitee