Hotel Museo Spa Casa Santo Domingo

Hotels
9 (2070 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , gt
+502 7820 1220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

9
Based on 2070 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
J
Jose • solo_traveller • pr
10
2026-08-15 • via Nuitee
J
Juan Sebastian • couple • co
9
Exclente estancia
Pros:

Ubicación, servicio instalaciones

Cons:

Muchas notas informativas en la habitación que bien pudieran ser digitales

2026-08-14 • via Nuitee
J
Joao • solo_traveller • pt
10
2026-08-12 • via Nuitee
C
Cesar • family_with_children • gt
9
2026-08-12 • via Nuitee
K
Karim • solo_traveller • fr
10
2026-08-11 • via Nuitee
K
Katrin • solo_traveller • de
9
Pros:

Luxuriöser, sehr weitläufiger Ort mit unzähligen schönen Plätzchen. Unbedingt die Option mit Spa buchen.

Cons:

Wenn man die Spa-Angestellten fragt, welcher Pool ihnen am besten gefällt, dann können sie nicht antworten, da sie nie die Gelegenheit haben, ihn selbst zu nutzen. Ich finde, ein Arbeitgeber in diesem Preisniveau sollte auch egalitärere Arbeitsbedingungen schaffen. Eine Stunde, einmal im Monat, nachdem die Gäste weg sind, sollte doc möglich sein.

2026-08-11 • via Nuitee
A
ALDO BEATRIZ • family_with_children • gt
10
EXELENTE
Pros:

EXELENTE EL RESTAURANTE LA ATENCION EXELENTE PICSINA MUY BIEN EL SPA OSALON DE BELLEZA EXELENTE

Cons:

TODO MUY BIEN

2026-08-10 • via Nuitee
T
TEMISTOCLES • couple • pa
10
Encantadora y agradable
Pros:

El Spa y las amenidades del hotel. La habitación de primera

2026-08-10 • via Nuitee
J
Jessica • family_with_children • nl
9
2026-08-10 • via Nuitee
J
Jessica • couple • us
10
2026-08-09 • via Nuitee
E
Edin • couple • gt
10
Una experiencia de paz
Pros:

La experiencia es única!!!

2026-08-09 • via Nuitee
P
PILAR • extended_group • es
10
ESPECTACULAR
Pros:

Nos gustó todo, las instalaciones, el personal muy atento, la gastronomía que ofrecen y por supuesto todo el arte que hay distribuido por el hotel. El Spa muy agradable y cuidado

Cons:

Que no haya zona para fumadores

2026-08-08 • via Nuitee
A
Ana Laura • extended_group • mx
9
Un lugar hermoso para desconectarse y descansar
Pros:

Es un lugar hermoso

Cons:

Falta señalamiento

2026-08-08 • via Nuitee
E
Erlinda Margarita • solo_traveller • sv
10
Pros:

Ambiente de tranquilidad, jardines y arte

Cons:

Todo bien

2026-08-08 • via Nuitee
J
Jose Luis • solo_traveller • gt
9
2026-08-07 • via Nuitee
T
THIERRY • family_with_children • fr
6
2026-08-07 • via Nuitee
L
liliana • couple • co
10
MARAVILLOSO, FABULOSO
Pros:

FABULOSO, uno de los mejores hoteles que hemos estado, lujo absoluto, integración pasado-presente -futuro, museo, historia, la mejor comida del mundo, buffet de desayuno de muchas estaciones, la cena 5 estrellas, bar delicioso, piscina y jacuzzi 10/10. Cuartos, solarium y toda la arqueología mezclada con jardines franceses y locales. se ven volcanes desde las terrazas , sin duda alguna volveré pero muchos mas días

Cons:

todo es perfecto

2026-08-06 • via Nuitee
A
aquino • solo_traveller • sv
10
Casa santo Domingo relajación al máximo
Pros:

Las instalaciones y L atención del personal

Cons:

Las políticas si llevas más de 3 personas

2026-08-06 • via Nuitee
L
Luc • couple • fr
10
Magnifiques
Pros:

Lieu superbe comprenant plusieurs musées. Chaque recoin de l’hôtel est magnifique

Cons:

Notre chambre d’arrivée était proche de la route donc bruyante. Nous avons changé le lendemain matin, le personnel à été très coopératif

2026-08-06 • via Nuitee
L
Luc • couple • fr
9
2026-08-06 • via Nuitee