Comfort Suites Shreveport West I-20

Hotels
•
Comfort Suites
7.6 (392 reviews)
6715 Financial Circle , Shreveport , us
+1 318-364-8801

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Safe location
Cons:
Cleanliness issues
AC and TV problems
Pricey for the comfort

Categories

Cleanliness
6.43
The room LOOKED clean but had an odor to it; some areas were reported as having mold.
Service
8.4
Staff was friendly and helpful, making for a positive experience.
Location
8.44
Good location close to restaurants and easy access to interstate.
Room Quality
6.89
Rooms varied in quality; some issues with TV and original room not cleaned.
Amenities
6.92
Indoor pool was nice for kids, but some amenities like TV and AC had issues.
Value for Money
7.38
Price was considered high compared to comfort.
Food and Beverage
8.93
Breakfast was hot, varied, and kept stocked which was positively highlighted.
Overall Experience
7.4
Overall stay was good despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Convenient Location
Comfort Suites Shreveport West I-20 is strategically situated near popular attractions such as the Louisiana State Museum and Stage of the Stars Music Museum, making it an ideal choice for travelers looking to explore the vibrant city of Shreveport.

Modern Amenities
This 3-star hotel boasts a 24-hour front desk and complimentary WiFi, ensuring guests have a seamless and enjoyable stay. Whether you're here for business or leisure, our modern amenities cater to all your needs.

Outdoor Activities
From fishing to cycling, guests have a variety of outdoor activities to indulge in around the hotel. Experience the beauty of Shreveport while engaging in fun and adventurous pursuits during your stay at Comfort Suites Shreveport West I-20.

Book your stay now at Comfort Suites Shreveport West I-20 for a memorable and convenient experience in Shreveport!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 392 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.4
E
Essie • family_with_children • us
10
My stay was comfortable and excellent.
Pros:

The breakfast was fresh and very good, there was enough for seconds if needed. Walking the hall going to your room smells so good and fresh, I loved it...

Cons:

Wish I could have stayed longer.

2026-07-25 • via Nuitee
C
Christy • family_with_children • us
10
2026-07-12 • via Nuitee
P
Pamela • family_with_children • us
4
Not worth the money I paid.
Pros:

I didn't have breakfast and the view from the window was empty buildings.

Cons:

The TV remote volume didn't work and the bed fitted sheet had dark spots on it. The TV remote wouldn't off. The front desk worker helped all she could but she kept stating they did not have a maintenance person.

2026-07-06 • via Nuitee
P
Paul C Miller • solo_traveller • us
7
July 4 stay!! All went well!!!
Pros:

The front desk agent was very nice. Room was nice, clean and cold.

Cons:

Cable to the tv not working. Bath tub stop up.

2026-07-06 • via Nuitee
T
Timmie • family_with_children • us
10
2026-06-23 • via Nuitee
D
Denise • couple • us
7
It was fine. Just stayed one night
Pros:

The location is convenient. The room was comfortable. It was clean and the staff were very nice and helpful.

Cons:

When we checked in , my room was already paid for. When they asked for a cc for incidentals they kept telling me my card was declined. It wasn’t of course but the number they gave me and the expiration of the card were not even mine. The first room had some issues and we had to be moved but after all that it was a good place.

2026-06-20 • via Nuitee
A
Amy • solo_traveller • us
3
Needs attention
Pros:

Location

Cons:

Pool was green, facilities were dirty and in need of repair. Breakfast was less than to be desired and the poor worker in charge of it could barely walk. Front desk staff was not real friendly

2026-06-07 • via Nuitee
K
Kelly • couple • us
5
Alright if u just passing through
Pros:

Nice n clean

Cons:

Nothing worked no blow dryer or the iron

2026-05-28 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-05-26 • via Nuitee
H
Hodgson • family_with_children • us
9
We had a great stay.
Pros:

Breakfast was good. The location was excellent.

2026-05-24 • via Nuitee
J
Jennah • family_with_children • us
1
Won’t stay here again. The place needs to be burned down
Pros:

Nothing

Cons:

There was food in the food out bed. The shower curtain had mold. The wall around the window in the hallway looked as if it was falling apart. The plug in inside the bathroom was black. The roof leaked in the bathroom. The whole place is a safety concern

2026-05-06 • via Nuitee
G
Gamez • solo_traveller • us
5
2026-05-05 • via Nuitee
B
Brenda • couple • us
6
2026-04-13 • via Nuitee
R
Robin • couple • us
5
Pros:

Staff was wonderful

Cons:

Floors were nasty (carpets)

2026-03-09 • via Nuitee
J
Julian • couple • us
10
It will be my spot when I go back to Shreveport
Pros:

Room was very clean and the front desk personnel were friendly and helpful. Breakfast was excellent

Cons:

Great location and was quiet

2026-03-04 • via Nuitee
R
Randy • couple • us
10
. Ok
Pros:

Did not eat

Cons:

Tv it was hard to catch channels

2026-03-02 • via Nuitee
K
Kaylee • solo_traveller • us
5
Pros:

Location was nice. Being near Walmart was great. The windows were massive and the hot water lasted forever. Nice to have a laundromat on the property.

Cons:

The breakfast was nasty. The pool wasn’t very clean,neither were the hotel rooms. The fridge was tiny. It was super humid throughout the entire hotel room. Staff was moody. The keycards had to be replaced daily.

2026-02-27 • via Nuitee
J
jennifer • couple • us
6
Overall good call ahead and make sure pool is open
Pros:

Great room for the price

Cons:

Pool was closed and that’s why we booked for the amenity

2026-01-25 • via Nuitee
S
Sarah • family_with_children • us
8
We were pleased and thankful to stay at a convenient location!
Pros:

The breakfast was yummy and adequately filled us for the day of driving. The lady who prepared and set out the food was very sweet and did a great job! Also, the lady who checked us in was kind and helpful.

Cons:

The room was clean but the clean smell was pretty overwhelming.

2026-01-19 • via Nuitee
J
Joseph • family_with_children • us
1
Out of 5 hotels in our trip, this was easily the worst.
Pros:

The linens were clean.
The bed was comfortable.
The HVAC worked.

Cons:

The facility was extremely old and not updated and definitely not clean.
The breakfast foods were not good.

2026-01-19 • via Nuitee