SpringHill Suites Prince Frederick

Hotels
SpringHill Suites
8.6 (377 reviews)
75 Sherry Lane , Prince Frederick , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean amenities
Cons:
Poor cleanliness in specific rooms
Inconsistencies in service and housekeeping

Categories

Cleanliness
7.73
Some reviews mentioned issues like the room's stale smell, mildew in the bathroom, and a dirty sleeper sofa.
Service
9.2
Mostly positive mentions about friendly staff, although some complaints about front desk service.
Location
9.24
Multiple positive mentions about the hotel's convenient access to shopping and restaurants.
Room Quality
8.19
Generally comfortable rooms but some concerns about outdated amenities and issues with specific beds.
Amenities
8.72
Good amenities noted like the pool and breakfast options, though some were repetitive.
Value for Money
8.68
Overall good value for transit visits, but some minor issues considered in overall value.
Food and Beverage
8.23
Breakfast options were decent, but a few reviews mentioned slim selections.
Overall Experience
8.8
A mix of positive experiences and some claimed to be disappointed in certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:05

Property Description

Convenient Location
Situated just a half-mile from Prince Frederick Shopping Center off Highway 2/4, Springhill Suites Prince Frederick offers easy access to nearby attractions like Apex Cinemas and Old County Fairgrounds.

Comfortable Accommodation
The spacious rooms feature a separate seating area, flat-screen TV, microwave, fridge, and coffee-making facilities, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can enjoy the indoor pool, hot tub, 24-hour fitness centre, and complimentary daily breakfast. Additionally, the hotel provides free Wi-Fi, cable TV, and guest laundry facilities for convenience.

Book your stay at Springhill Suites Prince Frederick for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Guest Reviews

8.6
Based on 377 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
L
Lyda family_with_children us
8
Value worthy
Pros:

Friendly staff and clean establishment

Cons:

Limited amenities. Pool was closed due to maintenance and repairs

2026-08-09 via Nuitee
M
Monica solo_traveller us
10
2026-07-21 via Nuitee
S
Sharon Calloway solo_traveller us
10
2026-07-21 via Nuitee
M
Mandy family_with_children us
10
2026-07-18 via Nuitee
M
Melissa family_with_children us
8
Cons:

The pool wasn't warm like it normally is. It was pretty cold.

2026-07-11 via Nuitee
S
sandi solo_traveller us
1
Terrible, horrible and very distasteful.
Pros:

I was not informed upon check in that my room would not be serviced daily. I checked in on July 2 and was NEVER serviced after that ! This is totally unacceptable. I requested service and called the front desk to be told they would return my call, that never happened as well. There was a storm the evening of July 4 and all power was lost. I could not spend night in dark, over 100 degree room so I left without any assistance from the front staff who were sitting in the lobby. I will never refer anyone to the hotel and plan on pursuing further action . I do not plan on paying the full price for a most terrible experience.

Cons:

Hire trained friendly staff, service rooms or at least leave clean towels and supply staff with flash lights to assist guests in case of a power failure. Purchase a generator and service elevators , they were noisy and there was no air conditioning in them or in the hallways approaching them Overall I would suggest who ever manages this property review their priorities and offer the public what they are paying for. I was traveling alone and at 79 years old I would have expected a much better experience. I intend to tell everyone I can about the overall terrible stay at the property and will follow up on social media.

2026-07-06 via Nuitee
D
Desiree couple us
10
2026-07-06 via Nuitee
J
Jessica couple us
9
2026-07-02 via Nuitee
J
Johnathan extended_group us
10
Loved it and will be back!
Pros:

Location was amazing!

Cons:

N/A

2026-06-30 via Nuitee
T
Tim couple us
10
2026-06-27 via Nuitee
E
Eduardo couple us
8
2026-06-25 via Nuitee
D
Dawn family_with_children us
8
The room was comfortable and clean. The rest of the staff we met were friendly.
Cons:

We had 5 people but the room only had 2 wash cloths and 3 towels for two nights stay. We asked for more from the staff on the floor but she seemed put out and said we'd have to go to the lobby to ask for more. We later heard her in the hall, complaining about people not counting what was in the room and there was enough there for us already.

2026-06-22 via Nuitee
extended_group us
10
Pros:

The staff was very friendly, and I was checked in early. The room was clean and lots of towels. The breakfast was good.

Cons:

I have no compliments. I enjoyed my stay. I will be going back.

2026-06-21 via Nuitee
D
Donald solo_traveller us
8
Cons:

Elevator sounds like it’s going to stop
working at any minute. Making very loud and jerky at times.

2026-06-10 via Nuitee
R
RUDOLPH couple us
5
Never again
Pros:

Convenient location

Cons:

No daily room attendant, no clean towels.
Added $64.56 to my charge card after I checked out and was home. When I checked with the
manager she told me the rates changed. The three days I stayed there were paid in full when I reserved the room.

2026-06-08 via Nuitee
R
Robert couple us
9
2026-05-29 via Nuitee
D
Dupree solo_traveller us
5
2026-05-23 via Nuitee
T
Todd extended_group us
8
2026-05-22 via Nuitee
N
nikeia extended_group us
10
Overall very pleasant
Pros:

All check in staff were great and so was our check out Lady Miss Tina who was very helpful. We would stay again.

Cons:

I didn't like the constant fluctuations of the prices or overall cost of the two night stay. Especially for this time of year.

2026-05-18 via Nuitee
R
Rosemarie couple us
9
Pros:

Wonderful breakfast

2026-04-28 via Nuitee