Radisson Blu Acqua Hotel & Spa Concon

Hotels
Radisson Blu Americas
8.4 (1929 reviews)
Av. Borgoño 23.333 , Concón , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Minor service delays

Categories

Cleanliness
7.58
Issues with room cleanliness and bathroom upkeep were raised.
Service
9.05
The staff was described as friendly and accommodating.
Location
9.09
Multiple reviews praised the location and views.
Room Quality
8.34
Rooms were generally well-received, though some issues were noted.
Amenities
8.07
Amenities like pools and restaurant facilities were mentioned positively.
Value for Money
8.53
Perception of value was generally aligned with hotel offerings.
Food and Beverage
8.08
Food quality was generally good, but some areas for improvement were noted.
Overall Experience
8.45
Overall experience was positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:11

Property Description

Stunning Ocean Views and Eco-Friendly Luxury

Experience the beauty of Viña del Mar at Radisson Blu Acqua Con Con, a 4-star eco-friendly hotel offering contemporary accommodations with free Wi-Fi and breathtaking ocean views. Relax in the wellness spa or sauna for the ultimate rejuvenation.

Luxurious Rooms and Spa Amenities

Indulge in luxury with LCD TVs, queen-size beds, and some rooms featuring private spa baths. Guests can enjoy hydrotherapy in the Acqua spa, steam room, and a seasonal outdoor pool during Chile's summer season.

Culinary Delights and Tropical Breakfast

Savor seafood specialties at the Acqua Restaurant, unwind with exotic cocktails at the bar, and start your day with a delicious breakfast buffet of tropical fruits, juices, and pastries.

Book now to immerse yourself in luxury and relaxation at Radisson Blu Acqua Con Con.

Important information:

From December 29th to January 1st, extra beds will be subject to special conditions and prices. Please contact the property directly for more information.

Children under 15 years of age are not permitted in the spa or its swimming pools.

--

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please note the 19% tax (VAT) will be applied to all No Show charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 10 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1929 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.34
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.45
M
MARIE-CARMEN couple fr
10
Agréable séjour à Concón
Pros:

Magnifique hôtel face à l'océan Pacifique avec vue sur les pélicans, les mouettes et les cormorans. Bon accueil avec un personnel très sympathique. Grande chambre avec vue océan (chambre 408) avec une literie très confortable et un grand lit. Belle salle de bain. La machine à capsules de café ainsi que les petites bouteilles d'eau à disposition dans la chambre. Le rooftop avec les chaises longues,la petite piscine à eau chaude, la piscine à eau froide. Le petit déjeuner est très complet et très bon. Le parking privé gratuit est un plus

Cons:

La wifi n'est pas toujours très bonne surtout sur le rooftop.
Malheureusement nous avons subi un vol dans le coffre de notre voiture sur le parking de l'hôtel. Les caméras de vidéosurveillance ont pu fournir la plaque immatriculation du voleur ainsi que la vidéo.

2026-03-06 via Nuitee
G
GusBridevaux couple cl
6
Buen hotel pero esperaba mas.
Pros:

La ubicacion y el restorant es lo mas rescatable del hotel. Además de la infraestructura es muy linda. El SPA muy distinto al o normal.

Cons:

La habitación deja mucho que desear, desde la limpieza, hasta la forma que tenia, era extraña, con un mueble atrás de la cama que hacia que uno se golpeara sin poder apoyarse. Y la terraza realmente sucia con reposeras rotas. Mal para un Hotel que parece de 5 estrellas.

2026-03-06 via Nuitee
J
Jorge couple cl
10
2026-03-05 via Nuitee
K
Karen family_with_children cl
8
2026-03-04 via Nuitee
L
Luciana couple ar
10
Súper recomendable
Pros:

Todo , es hermoso el hotel y su gente

Cons:

Nada

2026-03-03 via Nuitee
R
Romy family_with_children cl
9
Pros:

El spa

Cons:

El olor del ascensor

2026-03-02 via Nuitee
M
Marcos couple cl
10
Maravillosa y natural
Pros:

El contacto con el medio ambiente

2026-03-02 via Nuitee
C
Claudia Grundstrong extended_group cl
10
2026-03-02 via Nuitee
A
Alexis family_with_children cl
1
Vacaciones arruinadas por voluntad del hotel!!!
Pros:

570k pesos chilenos por Booking, al llegar exigieron 2.4 veces más inventando fallas en la tarjeta.Argumentan que proporcioné tarjeta de debito , cuando mi tarjeta solo puede operar como crédito. Vacaciones arruinadas! Frente a eso no puedo decir que algo me gustará, la vista del lobby al océano es hermosa, pero no pude disfrutar nada de eso.

Cons:

Que me dejaron en la calle junto a mi esposa, sin permitirme realizar el check in, a menos que pagara un 240% de la tarifa inicialmente pactada. Arruinaron nuestras vacaciones, Sin posibilidad de quedarnos tuvimos que devolvernos a nuestra casa, a 2 horas de distancia.

2026-03-01 via Nuitee
M
Miguel Angel couple cl
10
2026-02-28 via Nuitee
A
Alejandro couple cl
9
Buena experiencia
Pros:

Ubicación frente al mar, buena terraza, comedores.

Cons:

Habitación no funcionó el AC

2026-02-28 via Nuitee
M
Miguel Angel extended_group cl
9
2026-02-27 via Nuitee
D
Delgadillo couple cl
10
Muy feliz con mi esposa, y agradecido de la atención como siempre.
Pros:

Desayuno excelente, una gran variedad de opciones para servirse, y muy buena atención de parte del personal, nada que decir de las instalaciones que son muy cómodas y todo limpio una estrellita indudablemente.

Cons:

En realidad como fue una escapada, no pude notar si algo no me gustará, pero si me di cuenta de la gran organización con el tema de los autos ningún problema también una estrellita.

2026-02-26 via Nuitee
C
Catherina couple cl
9
Una estadía perfecta con la mejor vista .
Pros:

Excelente desayuno

Cons:

La disposición de la cama. Puede ser un gusto personal , pero no me gusta que no este apoyada en alguna pared.
Otro detalle es que podría haber un espejo de aumento en el baño para maquillarse

2026-02-25 via Nuitee
L
Luis couple cl
9
Linda experiencia familiar.
Pros:

Ubicación, comodidad, instalaciones, restaurantes, servicio a la habitación y calidad de la atención del personal.

Cons:

Se escuchaba ruido de desagüe en piso superior y ruidos de arreglos fuera de la habitación.

2026-02-25 via Nuitee
L
Lorena family_with_children cl
7
Pros:

Excelente atencion del personal, buenas instalaciones, inmejorable ubicacion .

Cons:

Mucha demora en restaurant y bar.

2026-02-24 via Nuitee
K
karin couple cl
10
Pros:

El spa y roof nos encanto

Cons:

El Restaurant no nos encantó, por calidad precio.

2026-02-24 via Nuitee
R
Richard family_with_children cl
10
Relajo, buena atención , comodidad, rico desayuno
Pros:

Comodidad y ubicación de habitaciones

Cons:

Piscina de exterior algo pequeña

2026-02-22 via Nuitee
R
Renato solo_traveller cl
10
2026-02-14 via Nuitee
A
Avila couple cl
10
2026-02-13 via Nuitee