Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful breakfast and amenities
Cons:
Rude service
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.24
There were mentions of cleanliness issues, such as a dirty floor.
Service
7.21
Guests reported rude service experiences and a display of discrimination, affecting overall service perception.
Location
9.75
There were positive mentions about the hotel's central location.
Room Quality
7.7
Rooms were visually tired and in need of modernization, and some amenities were missing.
Amenities
9.73
Positive remarks were made about the included amenities such as water coolers, kettle, and breakfast.
Value for Money
9.19
General feeling towards value for money was positive, despite some pressuring issues.
Food and Beverage
8.24
Breakfast quality varied, with some negative feedback on gluten-free bread and lack of fresh juices.
Overall Experience
8.71
Mixed experiences overall with some exceptional aspects but significant issues hinted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:38

Property Description

Modern Rooms with Luxurious Amenities

Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities.

Exquisite Dining Experience

Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience.

Relaxation and Fitness Facilities

Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers.

Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 90 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 5189 reviews
Cleanliness: 8.24
Service: 7.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.24
Overall Experience: 8.71
R
REZART • extended_group • al
10
2026-03-27 • via Nuitee
J
Jakub • couple • pl
9
2026-03-27 • via Nuitee
D
Damian • family_with_children • pl
9
2026-03-26 • via Nuitee
S
Stephan • family_with_children • de
9
Es war ein sehr schöner Wochenend- Aufenthalt
Pros:

Tolle Lage unweit des Zentrums, sehr gutes Frühstück

Cons:

keine Kritik

2026-03-26 • via Nuitee
P
Pavel • solo_traveller • cz
10
2026-03-26 • via Nuitee
C
Cristian • extended_group • ro
9
2026-03-26 • via Nuitee
R
Robert • couple • pl
10
2026-03-26 • via Nuitee
I
Ivan • extended_group • pl
10
Pros:

👍🏻

2026-03-25 • via Nuitee
W
Wiktor • couple • pl
8
Pros:

We had lunch in hotel restaurant/bar and it was very good.

Cons:

Facility is well maintained but definitely is not new. Rooms are rather small, but I was there only for the weekend, so it was OK. For longer stay I would probably need more space to feel really comfortable.

2026-03-24 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-03-24 • via Nuitee
W
Wojciech • extended_group • pl
7
Świetna lokacja za przystępną cenę.
Pros:

- Świetna lokalizacja.
- Czysto.
- Dobry stosunek ceny do jakości.

Cons:

- Materace i poduszki nie są zbyt wygodne.
- Przy dodatkowej opłacie za pieska hotel mógłby zadbać o jakiś miły dodatek np. smaczki.
- Czasami zbyt długie oczekiwanie na windy.

2026-03-24 • via Nuitee
K
Karol • couple • pl
10
2026-03-24 • via Nuitee
G
Grzegorz • couple • pl
10
2026-03-24 • via Nuitee
M
Magdalena • couple • pl
9
Pros:

Śniadanie.

Cons:

Podstawowy standard pokoju jak na rangę hotelu, brak np. wody mineralnej czy odżywki do włosów.

2026-03-24 • via Nuitee
A
Akvilė • family_with_children • lt
8
Overall, we are very happy with our stay at this hotel.
Pros:

The stay was very good. Location, staff, breakfast - everything was perfect.

Cons:

Our family room was with the windows to the main street so it was quite loud at the evening. Shower gel was empty.

2026-03-23 • via Nuitee
E
Elżbieta • family_with_children • pl
9
Jestem osobą niewidomą, i z tego wyzwania też wyszliście na 4.
Pros:

Nie ma się do czego przyczepić. Podróżowałem po zachodnich hotelach i nie musicie mieć kaca.

Cons:

Skomplikowany system obsługi windy.

2026-03-23 • via Nuitee
T
Tetiana • solo_traveller • no
9
2026-03-23 • via Nuitee
D
Dominika • solo_traveller • pl
5
Pros:

Obiekt wymaga odnowienia

Cons:

Śniadania mało urozmaicone i wygląd pokojow, brakuje kapci, kosmetyków małych w łazience , suszarki do włosów są stare

2026-03-23 • via Nuitee
D
Dominik • couple • pl
10
2026-03-23 • via Nuitee
A
Adam • couple • pl
10
2026-03-22 • via Nuitee