Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful breakfast and amenities
Cons:
Rude service
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.24
There were mentions of cleanliness issues, such as a dirty floor.
Service
7.21
Guests reported rude service experiences and a display of discrimination, affecting overall service perception.
Location
9.75
There were positive mentions about the hotel's central location.
Room Quality
7.7
Rooms were visually tired and in need of modernization, and some amenities were missing.
Amenities
9.73
Positive remarks were made about the included amenities such as water coolers, kettle, and breakfast.
Value for Money
9.19
General feeling towards value for money was positive, despite some pressuring issues.
Food and Beverage
8.24
Breakfast quality varied, with some negative feedback on gluten-free bread and lack of fresh juices.
Overall Experience
8.71
Mixed experiences overall with some exceptional aspects but significant issues hinted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:38

Property Description

Modern Rooms with Luxurious Amenities

Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities.

Exquisite Dining Experience

Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience.

Relaxation and Fitness Facilities

Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers.

Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 90 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 5090 reviews
Cleanliness: 8.24
Service: 7.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.24
Overall Experience: 8.71
M
Mihaela Lacramioara solo_traveller ro
8
Cons:

No mini bar or water in the room.

2026-03-07 via Nuitee
B
Ben family_with_children nl
8
2026-03-06 via Nuitee
B
Barbara extended_group pl
8
2026-03-05 via Nuitee
A
Anna solo_traveller pl
9
2026-03-05 via Nuitee
M
Malgorzata solo_traveller pl
2
2026-03-05 via Nuitee
A
abu eyman family_with_children be
10
2026-03-05 via Nuitee
D
Donatas family_with_children lt
9
Pros:

Everything was good.

Cons:

EV parking was nearby, but it wasnt for hotel guests only. EV charging place in the hotel would be nice.

2026-03-05 via Nuitee
K
Katarzyna extended_group pl
9
2026-03-05 via Nuitee
T
Tadas family_with_children lt
10
2026-03-05 via Nuitee
J
Joanna solo_traveller pl
9
Pros:

Lokalizacja oraz wielkość pokoju, jego wyposażenie.

2026-03-04 via Nuitee
M
Martyna family_with_children pl
10
2026-03-04 via Nuitee
J
Jarosław couple pl
8
2026-03-03 via Nuitee
S
Svetlana solo_traveller ru
6
Pros:

Чистота, чайник в номере, удобное расположение, вкусный завтрак

Cons:

Вид на крышу и окна соседей и не было тапочек в номере

2026-03-03 via Nuitee
M
Marco Catullo solo_traveller it
8
Pros:

Nice location, nice room , super breakfast.

Cons:

Steam sauna “cold”: you have to switch it on when you use it, that means you find it cold and it need at least One hour to heat it.

2026-03-02 via Nuitee
A
Aleksandra couple pl
8
2026-03-02 via Nuitee
A
Aneta family_with_children pl
10
2026-03-02 via Nuitee
K
Karolina family_with_children pl
10
2026-03-02 via Nuitee
D
Denys extended_group ua
9
2026-03-01 via Nuitee
T
Tomasz family_with_children pl
10
2026-03-01 via Nuitee
K
Katarzyna family_with_children pl
9
Same superlatywy
Pros:

Super lokalizacja, super śniadania, super obsługa i super pokój. Nic dodać nic ująć

2026-03-01 via Nuitee