Cascade Gardens

Hotels
8.2 (2200 reviews)
175 Lake Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Lovely rooms
Good value for money
Cons:
Housekeeping issues
Unhelpful staff interactions
Old room amenities

Categories

Cleanliness
7.49
Some housekeeping matters were mentioned, including dryer's non-functionality and smoke alarm issues.
Service
7.96
General service standard was adequate, though there were some unhelpful staff interactions noted.
Location
9
The location received multiple praises for being central and close to attractions.
Room Quality
8.15
Rooms were described as spacious and lovely, although some amenities were noted as old.
Amenities
7.98
Facilities like the pool and kitchen were appreciated, but some minor issues did arise.
Value for Money
8.44
Guests found the stay to be a good value compared to other properties.
Food and Beverage
8.19
Not explicitly mentioned in reviews.
Overall Experience
8.36
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Apartments with Prime Location
Located just 300 metres from the Cairns Esplanade, Cascade Gardens offers a relaxing stay with an outdoor pool, hot tub, and covered barbecue facilities. The apartments feature free Wi-Fi, private balconies, and well-equipped kitchens.

Convenient Amenities and Services
Enjoy air-conditioning, ceiling fans, and a range of complimentary items in the bright and fresh apartments. Relax on the lounge while watching over 35 cable channels on the flat-screen TV. Some apartments even come with full-size fridges and laundry facilities for added convenience.

Personalized Concierge and Tour Services
Benefit from the tour desk's local insights and book exciting trips to the Great Barrier Reef. Let the friendly staff assist you with restaurant recommendations and bar reservations. Don't forget about the guest laundry and luggage storage facilities for a hassle-free stay.

Book your stay at Cascade Gardens Apartments for a memorable Cairns experience.

Important information:

Please note that office hours are:
Monday to Friday 9:00-17:00 pm
Saturday and Sunday 9:00-12:00
If you expect to arrive outside these hours, refer to your Cascade Gardens' booking confirmation.
It includes after-hours check in details.

Please note that there is a 0.5% charge when you pay with a debit card.

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express credit card.

If you are arriving outside reception opening hours, please read your email confirmation from the property as this contains your night safe code to collect your room key. For further information please contact the property in advance, using the contact details found on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for AUD 35 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2200 reviews
Cleanliness: 7.49
Service: 7.96
Location: 9
Room Quality: 8.15
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.36
D
Daniel • solo_traveller • au
10
Pros:

I liked the cat.

2026-03-07 • via Nuitee
E
Ewhen • couple • au
8
We had a very good stay and met Bruiser and Dusty every morning to start the day and enjoyed our stay there and would re
Pros:

Friendly staff very clean close to everything restaurants clubs casino esplanades very good overall

Cons:

N/a

2026-03-07 • via Nuitee
T
Timothy • solo_traveller • au
10
2026-03-06 • via Nuitee
I
Ian • couple • au
8
2026-03-02 • via Nuitee
K
Katsuto • couple • jp
1
2度目はない
Pros:

立地が良かった。
また、スタッフの対応が良かった。

Cons:

タオルの交換を頼んでもしてもらえない。
部屋がカビっぽく、不衛生。
使用したコップをチェックアウトまでに洗わないといけなかったり、ゴミをゴミ捨て場まで自分たちで捨てに行かないといけないのが大変だった。

2026-03-01 • via Nuitee
W
Wojciech • family_with_children • pl
10
Polecam
Pros:

Komfort. Basen. Bezproblemowy właściciel.

Cons:

Nic

2026-03-01 • via Nuitee
C
Cornelia • family_with_children • at
8
2026-02-27 • via Nuitee
C
CHLOE • family_with_children • fr
7
Pros:

Super piscine et espace extérieur, chambre confortable et spacieuse !

Cons:

Certains équipements étaient abîmés voir cassés comme l'étendoir à linge et la douche n'était pas très agréable à cause du pommeau de douche ...

2026-02-26 • via Nuitee
E
Elizabeth • couple • gb
8
2026-02-26 • via Nuitee
K
Kaiser • family_with_children • de
9
2026-02-26 • via Nuitee
L
Louis • couple • gb
10
2026-02-25 • via Nuitee
J
Jasmine • family_with_children • gb
8
Cons:

There was no oven, just a hob.
WiFi didn’t work.

2026-02-25 • via Nuitee
A
Amber • couple • au
10
2026-02-24 • via Nuitee
N
Noel • family_with_children • au
8
Pros:

Located close to the city.

Cons:

TV was not easy to operate.

2026-02-23 • via Nuitee
G
Gloria • family_with_children • it
9
2026-02-23 • via Nuitee
P
Patricia • couple • gb
9
Worked very well.
Pros:

Good location. Balcony.

2026-02-22 • via Nuitee
P
Patrick • solo_traveller • au
8
I had a really great stay in a place that was really value for money.
Pros:

Staff were exceptional, the one-bedroom apartment had all the facilities that I needed.

2026-02-14 • via Nuitee
J
Jana • family_with_children • de
9
Pros:

Top Lage, Ausstattung zufriedenstellend und ausreichend.
Sehr bequemes Bett.

2026-02-13 • via Nuitee
S
Samuel • couple • gb
8
Pros:

Nice location just out of town. Nice pool and BBQ set up

Cons:

The reception were hardly there. No ovens in the apartment rooms even though there’s a stove top

2026-02-13 • via Nuitee
M
Mia • couple • gb
1
Avoid
Pros:

Would not recommend at all

Cons:

The rooms are very dated and the smell of damp is horrendous, the ceiling in the bedroom had visible mould.
Bedding/ pillows/ sofa visibly dirty- see photos, avoid staying here.

2026-02-13 • via Nuitee