Cascade Gardens

Hotels
8.2 (2250 reviews)
175 Lake Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Lovely rooms
Good value for money
Cons:
Housekeeping issues
Unhelpful staff interactions
Old room amenities

Categories

Cleanliness
7.49
Some housekeeping matters were mentioned, including dryer's non-functionality and smoke alarm issues.
Service
7.96
General service standard was adequate, though there were some unhelpful staff interactions noted.
Location
9
The location received multiple praises for being central and close to attractions.
Room Quality
8.15
Rooms were described as spacious and lovely, although some amenities were noted as old.
Amenities
7.98
Facilities like the pool and kitchen were appreciated, but some minor issues did arise.
Value for Money
8.44
Guests found the stay to be a good value compared to other properties.
Food and Beverage
8.19
Not explicitly mentioned in reviews.
Overall Experience
8.36
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Apartments with Prime Location
Located just 300 metres from the Cairns Esplanade, Cascade Gardens offers a relaxing stay with an outdoor pool, hot tub, and covered barbecue facilities. The apartments feature free Wi-Fi, private balconies, and well-equipped kitchens.

Convenient Amenities and Services
Enjoy air-conditioning, ceiling fans, and a range of complimentary items in the bright and fresh apartments. Relax on the lounge while watching over 35 cable channels on the flat-screen TV. Some apartments even come with full-size fridges and laundry facilities for added convenience.

Personalized Concierge and Tour Services
Benefit from the tour desk's local insights and book exciting trips to the Great Barrier Reef. Let the friendly staff assist you with restaurant recommendations and bar reservations. Don't forget about the guest laundry and luggage storage facilities for a hassle-free stay.

Book your stay at Cascade Gardens Apartments for a memorable Cairns experience.

Important information:

Please note that office hours are:
Monday to Friday 9:00-17:00 pm
Saturday and Sunday 9:00-12:00
If you expect to arrive outside these hours, refer to your Cascade Gardens' booking confirmation.
It includes after-hours check in details.

Please note that there is a 0.5% charge when you pay with a debit card.

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express credit card.

If you are arriving outside reception opening hours, please read your email confirmation from the property as this contains your night safe code to collect your room key. For further information please contact the property in advance, using the contact details found on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for AUD 35 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2250 reviews
Cleanliness: 7.49
Service: 7.96
Location: 9
Room Quality: 8.15
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.36
B
Bierton • family_with_children • au
10
2026-03-28 • via Nuitee
T
Tina Connolly • family_with_children • au
10
Pros:

Great value and lovely studio
The accommodation was within short walking distance to city centre transport and cafes. Highly recommend 👌

Cons:

Nothing to dislike.

2026-03-28 • via Nuitee
B
Brigitte • solo_traveller • ch
7
Alles was man braucht, Lage und Ausstattung für einen komfortablen Aufenthalt!
Pros:

Die Lage war sehr gut und das Appartment sehr gross. Die Küche war exzellent ausgestattet!

Cons:

Die Küche war nicht ganz geputzt, die Kochtöpfe waren dreckig, sodass man sie nochmal putzen musste. Es war nicht möglich die Eingangstür abzuschliessen.

2026-03-27 • via Nuitee
C
Christian • solo_traveller • de
8
Entspannung in Cairns
Pros:

Tolle Lage: Die Lagune, sowie der Rest der Innenstadt, gut zu Fuß erreichbar.
Die Küche ist geräumig mit allen Geräten die ich benötigt habe.

Cons:

Die Waschmaschiene benötigt Münzen. Das war insofern überraschend, als alles in Australien ohne Bargeld läuft. (Inklusive Straßenmusikanten!) Ist aber kein Problem: an der Rezeption kann man Münzen bekommen.

2026-03-27 • via Nuitee
K
Kerstin • family_with_children • de
8
2026-03-27 • via Nuitee
J
Jia Qi • couple • au
8
Pros:

Just 15-20min walk to the center, kitchenware is well equipped so we can cook our own meals, that’s an adorable cat around the apartment!!!

2026-03-26 • via Nuitee
C
Chandra • couple • id
9
Excellent. We’ll be back in dry season.
Pros:

Great location and convenience for what i was doing

Cons:

None

2026-03-25 • via Nuitee
K
Keith • family_with_children • gb
8
Pros:

Good location, basics in room but knew this when booked, had what was required

Cons:

Check in late, plane delayed, called and advised someone would wait for us. Once arrived, place shut, nobody there to grant access. Had no phone charge left as had used it all on call. Got inside by other guest arriving and phone on counter allowed us to contact staff who advised keyring safecout side and number. This could have been given when called initially and told someone would be waiting. Stressful.

2026-03-24 • via Nuitee
J
Jane • family_with_children • gb
8
Pros:

Facilities were all good and I appreciated the air con and laundry room.

Cons:

Nothing

2026-03-24 • via Nuitee
R
REG • couple • au
9
Very convenient location and comfortable apartment. Shall recommend to friends.
Pros:

Spacious and comfortable

Cons:

Space under shower door causing water to leak onto floor around wash basin.

2026-03-23 • via Nuitee
S
sabine PIRRONE • family_with_children • fr
10
2026-03-23 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

Our studio was large, clean and was the perfect location. We were able to walk to all the attractions.

Cons:

There was nothing not to like

2026-03-22 • via Nuitee
S
Sophie • couple • gb
8
Good.
Pros:

The pool was nice and clean and the check in out of hours was very easy. Room was clean and spacious.

2026-03-21 • via Nuitee
P
Patrizia • solo_traveller • it
10
Pros:

Accoglienza, disponibilità, appartamento molto comodo e funzionale .

2026-03-20 • via Nuitee
奥田 • family_with_children • jp
10
Pros:

調味料 キッチンアイテム 全てが揃っていて 清潔で過ごし易かった。受付の人 猫 犬 皆フレンドリーで最高でした。又来たいです😊

Cons:

無し

2026-03-20 • via Nuitee
W
William • couple • nl
6
Als je voor weinig geld in een 6/10 wilt verblijven, kan je hier prima verblijven.
Pros:

Ligging was gunstig, kamer was ruim.

Cons:

Cascade Gardens is duidelijk verouderd en wordt niet echt onderhouden. Gaten in de kasten, verouderde gordijnen en een smerig tapijt. Misschien kan dit een opknapbeurt gebruiken. Ook de entree en de gangen zien er sfeerloos uit.

2026-03-18 • via Nuitee
R
Ros • solo_traveller • gb
3
Disappointing
Pros:

I was very disappointed with the accommodation. The staff were rarely there or available.

The swimming. Couldn’t really be call a swimming pool. And definitely shouldn’t be listed as a 4 star

Cons:

Everything

2026-03-18 • via Nuitee
B
Birgit • family_with_children • de
10
Pros:

Wir waren 30 Nächte im Appartement. Es war alles perfekt, wir waren sehr zufrieden. Das Bett war bequem, die Klimaanlage gut steuerbar. Die Nähe zur City ideal.
Wir kommen gern wieder

Cons:

---

2026-03-18 • via Nuitee
R
Risa • couple • jp
1
2026-03-17 • via Nuitee
N
Nikola • family_with_children • ca
7
Pros:

Good location, within walking distance to Esplanade, shops, restaurants, grocery store.
Clean, spacious.

Cons:

Pictures better than true appearance of accommodation.
Front desk often closed before 5 pm listed closing time.

2026-03-16 • via Nuitee