Cascade Gardens

Hotels
8.2 (2385 reviews)
175 Lake Street , Cairns , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Lovely rooms
Good value for money
Cons:
Housekeeping issues
Unhelpful staff interactions
Old room amenities

Categories

Cleanliness
7.49
Some housekeeping matters were mentioned, including dryer's non-functionality and smoke alarm issues.
Service
7.96
General service standard was adequate, though there were some unhelpful staff interactions noted.
Location
9
The location received multiple praises for being central and close to attractions.
Room Quality
8.15
Rooms were described as spacious and lovely, although some amenities were noted as old.
Amenities
7.98
Facilities like the pool and kitchen were appreciated, but some minor issues did arise.
Value for Money
8.44
Guests found the stay to be a good value compared to other properties.
Food and Beverage
8.19
Not explicitly mentioned in reviews.
Overall Experience
8.36
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Apartments with Prime Location
Located just 300 metres from the Cairns Esplanade, Cascade Gardens offers a relaxing stay with an outdoor pool, hot tub, and covered barbecue facilities. The apartments feature free Wi-Fi, private balconies, and well-equipped kitchens.

Convenient Amenities and Services
Enjoy air-conditioning, ceiling fans, and a range of complimentary items in the bright and fresh apartments. Relax on the lounge while watching over 35 cable channels on the flat-screen TV. Some apartments even come with full-size fridges and laundry facilities for added convenience.

Personalized Concierge and Tour Services
Benefit from the tour desk's local insights and book exciting trips to the Great Barrier Reef. Let the friendly staff assist you with restaurant recommendations and bar reservations. Don't forget about the guest laundry and luggage storage facilities for a hassle-free stay.

Book your stay at Cascade Gardens Apartments for a memorable Cairns experience.

Important information:

Please note that office hours are:
Monday to Friday 9:00-17:00 pm
Saturday and Sunday 9:00-12:00
If you expect to arrive outside these hours, refer to your Cascade Gardens' booking confirmation.
It includes after-hours check in details.

Please note that there is a 0.5% charge when you pay with a debit card.

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express credit card.

If you are arriving outside reception opening hours, please read your email confirmation from the property as this contains your night safe code to collect your room key. For further information please contact the property in advance, using the contact details found on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for AUD 35 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2385 reviews
Cleanliness: 7.49
Service: 7.96
Location: 9
Room Quality: 8.15
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.36
A
Anthony • solo_traveller • au
9
Very good
Pros:

Good location and helpful staff

Cons:

Not much in the way of things like shampoo etc. and Condiments you would need when arriving from interstate as a starter pack.

2026-06-28 • via Nuitee
S
Sofiia • couple • it
10
2026-06-26 • via Nuitee
D
Dowling • couple • se
10
Walking distance to all attractions
Pros:

Great if you want to prepare your own meals, with a fully equipped kitchen

Cons:

The pool is tiny

2026-06-26 • via Nuitee
E
Emma • extended_group • au
8
Pros:

Everything you needed. Good location from esplanade and short walk from everything you needed.

Cons:

A little outdated. Bathroom in particular. Some missing/damaged flooring.

2026-06-22 • via Nuitee
S
Steven • couple • au
9
Comfortable stay, friendly staff and good location.
Pros:

Apartment looked recently renovated. Close to city centre and esplanade. Friendly staff.

Cons:

Bed sheet material not comfortable (like sleeping under paper!).
No elevator.

2026-06-22 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Cascade Gardens was in a great location for our stay in Cairns. Everything was within walking distance. Our room was clean and comfortable. It was good to have an outdoor area and a fully equipped kitchen.

2026-06-21 • via Nuitee
H
Helen • solo_traveller • au
8
2026-06-21 • via Nuitee
B
Belinda • solo_traveller • gb
8
Pros:

Location was great, close to the promenade and shops. Room had everything we needed.

Cons:

It was quite expensive for a self catering apartment

2026-06-20 • via Nuitee
F
Fred • family_with_children • au
8
Comfortable, clean, relaxing and close to everything.
Pros:

Room was spacious, clean and comfortable. The location was excellent, just far enough from the main area but close to everything.

Cons:

The room fan did not have a medium speed, only very slow and very fast.

2026-06-20 • via Nuitee
A
Anthony • solo_traveller • au
8
2026-06-19 • via Nuitee
L
Liam • solo_traveller • gb
7
2026-06-18 • via Nuitee
G
Geoff • couple • au
10
2026-06-18 • via Nuitee
A
Ashleigh • couple • nz
7
2026-06-18 • via Nuitee
A
Ashleigh • couple • nz
7
2026-06-18 • via Nuitee
N
Nicola • solo_traveller • nz
8
Lovely family vibe in Cairns
Pros:

Friendly helpful staff, quiet rooms, good kitchen facilities, comfortable beds

Cons:

No lift

2026-06-17 • via Nuitee
N
Natalie • solo_traveller • au
10
Pros:

We loved everything about our stay here at Cascade Gardens, beautifully clean, great location, pool and pool area. Staff were very friendly and helpful, would definitely stay again.

2026-06-17 • via Nuitee
A
Ashleigh • couple • au
6
Nice and comfortable
Pros:

Good location to town, kitchen well stocked

Cons:

Bedding provided was poor, i personally like to sleep with a doona all year round. The only bedding provided was a top sheet. There was blankets in the cupboard however I personally don’t like using those blankets. I think having a doona on the bed for people to use if they wish would help to meet all peoples comfort levels

2026-06-17 • via Nuitee
C
Carolina • family_with_children • au
9
Pleaseand
Pros:

Good location. Friendly staff. Good value for money. It's not a fancy place but it has the comfort and basics covered.

2026-06-17 • via Nuitee
• couple • au
7
Pros:

Good size. Handy to have own washing machine & dryer

Cons:

Table was sticky, shower not clean. No hand towels or face washers. No shampoo or conditioner

2026-06-15 • via Nuitee
O
Oakley • couple • gb
9
2026-06-14 • via Nuitee