Cascade Gardens

Hotels
8.2 (2200 reviews)
175 Lake Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Lovely rooms
Good value for money
Cons:
Housekeeping issues
Unhelpful staff interactions
Old room amenities

Categories

Cleanliness
7.49
Some housekeeping matters were mentioned, including dryer's non-functionality and smoke alarm issues.
Service
7.96
General service standard was adequate, though there were some unhelpful staff interactions noted.
Location
9
The location received multiple praises for being central and close to attractions.
Room Quality
8.15
Rooms were described as spacious and lovely, although some amenities were noted as old.
Amenities
7.98
Facilities like the pool and kitchen were appreciated, but some minor issues did arise.
Value for Money
8.44
Guests found the stay to be a good value compared to other properties.
Food and Beverage
8.19
Not explicitly mentioned in reviews.
Overall Experience
8.36
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Apartments with Prime Location
Located just 300 metres from the Cairns Esplanade, Cascade Gardens offers a relaxing stay with an outdoor pool, hot tub, and covered barbecue facilities. The apartments feature free Wi-Fi, private balconies, and well-equipped kitchens.

Convenient Amenities and Services
Enjoy air-conditioning, ceiling fans, and a range of complimentary items in the bright and fresh apartments. Relax on the lounge while watching over 35 cable channels on the flat-screen TV. Some apartments even come with full-size fridges and laundry facilities for added convenience.

Personalized Concierge and Tour Services
Benefit from the tour desk's local insights and book exciting trips to the Great Barrier Reef. Let the friendly staff assist you with restaurant recommendations and bar reservations. Don't forget about the guest laundry and luggage storage facilities for a hassle-free stay.

Book your stay at Cascade Gardens Apartments for a memorable Cairns experience.

Important information:

Please note that office hours are:
Monday to Friday 9:00-17:00 pm
Saturday and Sunday 9:00-12:00
If you expect to arrive outside these hours, refer to your Cascade Gardens' booking confirmation.
It includes after-hours check in details.

Please note that there is a 0.5% charge when you pay with a debit card.

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express credit card.

If you are arriving outside reception opening hours, please read your email confirmation from the property as this contains your night safe code to collect your room key. For further information please contact the property in advance, using the contact details found on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for AUD 35 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2200 reviews
Cleanliness: 7.49
Service: 7.96
Location: 9
Room Quality: 8.15
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.36
P
Patrick • solo_traveller • au
8
I had a really great stay in a place that was really value for money.
Pros:

Staff were exceptional, the one-bedroom apartment had all the facilities that I needed.

2026-02-14 • via Nuitee
S
Samuel • couple • gb
8
Pros:

Nice location just out of town. Nice pool and BBQ set up

Cons:

The reception were hardly there. No ovens in the apartment rooms even though there’s a stove top

2026-02-13 • via Nuitee
J
Jana • family_with_children • de
9
Pros:

Top Lage, Ausstattung zufriedenstellend und ausreichend.
Sehr bequemes Bett.

2026-02-13 • via Nuitee
M
Mia • couple • gb
1
Avoid
Pros:

Would not recommend at all

Cons:

The rooms are very dated and the smell of damp is horrendous, the ceiling in the bedroom had visible mould.
Bedding/ pillows/ sofa visibly dirty- see photos, avoid staying here.

2026-02-13 • via Nuitee
M
makiko • solo_traveller • jp
8
2026-02-11 • via Nuitee
V
Vanessa • solo_traveller • au
8
Comfortable, plenty of room, neat and tidy.
Pros:

Room was spacious, neat and tidy. Close to centre of town.

2026-02-11 • via Nuitee
W
William • family_with_children • gb
7
2026-02-08 • via Nuitee
D
Dante • solo_traveller • au
10
Third time, great spot, great stay.
Pros:

Having a full kitchen is handy for those who prefer to cook than eat out. The location is quiet and far enough away from the hustle and bustle to be relaxing - but a very short walk to the action if you want to partake. Love the owner's cat sleeping in the lobby. Very friendly!

2026-01-30 • via Nuitee
A
Andrew • family_with_children • ca
8
Pros:

Great location. Very walkable to attractions. Very good communication regarding check in. Room was a good size. Nice secure parking lot

Cons:

The bed was terribly squeaky. Even woke us up as we rolled over at night. The walls were also not soundproof. We could hear our neighbour talking often.

2026-01-30 • via Nuitee
V
Valerie • couple • ca
7
Pros:

The property was central and quiet

Cons:

Bathroom could use an upgrade

2026-01-29 • via Nuitee
S
sophie • couple • au
10
2026-01-27 • via Nuitee
U
Uwe • family_with_children • de
10
Sehr schöne Appartmentanlage
Pros:

Wir hatten ein Sehr gut ausgestattet Erdgeschoss Appartement mit direktem Zugang zum Parkplatz. Die Zufahrt zum Parkplatz war privat und gut gesichert. Der Pool war nett und wir haben den Grill gerne benutzt. Alles außerordentlich sauber und gepflegt. Zwei Straßen weiter war bereits die Strandpromenade, sehr tolle Lage.

2026-01-27 • via Nuitee
M
moloney • solo_traveller • au
10
Great as usual
Pros:

I love this place. It’s very handy walk to town esplanade n everything

Cons:

My shower this time needed a better clean. But it didn’t bother me because I love the place

2026-01-27 • via Nuitee
J
Jonathan • family_with_children • gb
9
Pros:

Amazing value for money stays, large rooms and welcoming staff. A short walk away from shops, bus station and railway with quick access to the beach

2026-01-26 • via Nuitee
B
brigette • couple • au
10
2026-01-26 • via Nuitee
A
Alexandra • couple • au
8
2026-01-20 • via Nuitee
N
Nilam • couple • in
10
2026-01-20 • via Nuitee
W
Wally • extended_group • au
5
Was ok but wouldn’t go back there
Pros:

Our room was pretty dated and needs an upgrade. The shower opening was tiny to get in and out of, but otherwise the kitchen and bed was comfy. The hot water was good and the bed ok

Cons:

Bigger shower opening and the room needed an upgrade. The coach was uncomfortable to sit in. Our friends had a room which had been upgraded and looked way better than ours.

2026-01-20 • via Nuitee
S
susan • extended_group • gb
8
2026-01-20 • via Nuitee
L
lisa • family_with_children • gb
10
Pros:

Loved the clean apartment and the swimming pool. Great having a bbq area too

Cons:

Stair well a bit dated

2026-01-20 • via Nuitee