Hilton Garden Inn Annapolis

Hotels
•
Hilton Garden Inn
8.4 (724 reviews)
305 Harry South Truman Parkway , Annapolis , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good staff service
Convenient location
Cons:
Cleanliness issues
Breakfast quality poor

Categories

Cleanliness
7.14
Multiple issues with room cleanliness and maintenance noted in reviews.
Service
9.99
Staff were described as amazing and accommodating.
Location
10
Great location for events and easy access highlighted in the reviews.
Room Quality
8.1
Room quality was average, with mentions of dated facilities.
Amenities
8.13
Limited amenities were reported, including issues with breakfast.
Value for Money
7.59
Perceived as expensive for what's offered, particularly breakfast.
Food and Beverage
7.14
Negative comments on breakfast quality, with some meals being enjoyable.
Overall Experience
9.13
General positive stay amidst several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:58

Property Description

Convenient Location

Located just minutes away from the bustling Annapolis city center and its historic district, the Hilton Garden Inn Annapolis offers a prime location for both leisure and business travelers. Situated near key attractions such as the U.S. Naval Academy and the state Capitol building, and with easy access to major motorways leading to Washington, D.C. and Baltimore, guests can explore the best of the region effortlessly.

Modern Amenities

Experience a comfortable stay with a range of modern amenities at the Annapolis Hilton Garden Inn. From in-room microwaves and refrigerators to flat-screen TVs, every guestroom is equipped to meet your needs. Indulge in delicious dining at the on-site Garden Grille & Bar, or grab snacks anytime from the 24-hour convenience store. For added convenience, room service is also available.

Friendly Service

At the Hilton Garden Inn Annapolis, hospitality is a top priority. Expect warm and welcoming service from the attentive staff who are dedicated to ensuring your stay is memorable and enjoyable. Whether you need assistance with recommendations or require room service, the friendly team is always ready to help.

Book your stay at the Hilton Garden Inn Annapolis today and enjoy a perfect blend of convenience, modern amenities, and exceptional service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 724 reviews
Cleanliness: 7.14
Service: 9.99
Location: 10
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 9.13
M
Moenga • couple • us
8
Overall great
Pros:

Swimming pool
Services

2026-06-13 • via Nuitee
P
Paula • family_with_children • us
10
wonderful!
Pros:

I was exceptionally pleased with the kindness and personal help I received from the tall,slender women that checked us in at the front desk.I don't remember her name ,but she was African American. We arrived a little early and we were planning for my son to change in the hotel restroom for the event we were attending,and she checked on our room and found out it was ready and allowed us to go to our room instead! the next day when my key wasn't working, she personally let me in the pool area & explained how the keys can get deactivated,she was very knowledgeable !

2026-06-11 • via Nuitee
C
Catley • couple • us
4
too expensive for the experience
Pros:

I payed for wifi and wasn’t able to access it my whole stay.

Cons:

lots of people who don’t stay at the hotel in the pool

2026-06-11 • via Nuitee
C
Christina • couple • us
10
2026-06-04 • via Nuitee
R
Robert • family_with_children • us
8
Nice hotel, great location.
Pros:

Location is perfect. In bistro is right across the street and there is great food just down the road. Close to the highway for easy access, and downtown Annapolis is within a close driving distance as well. They helped with a pack and play for the baby, and the staff was friendly. Only downside is $8 a day for parking. Didn't feel like that was warranted in that location, but it's not terrible.

Cons:

Everything was fine from what we experienced.

2026-06-02 • via Nuitee
A
Andrew • couple • us
1
2026-05-25 • via Nuitee
D
Darlene • solo_traveller • us
2
Could have been better
Cons:

No breakfast or shuttle as advertised online.

2026-05-21 • via Nuitee
L
Lampe • couple • us
7
2026-05-18 • via Nuitee
J
Junaid • couple • us
10
2026-05-14 • via Nuitee
J
J7741MUnt • Business
8
Parking charge
Pros:

Overall, I have enjoyed my stays at this hotel and the experience has been good, which is why I have returned more than once. However, I do want to point out an issue regarding parking charges that should be communicated more clearly to guests.
After my second stay, I noticed I was charged an additional amount after my deposit had already been returned. When I called to ask about it, I was informed it was for parking. My concern is that I was never asked whether I parked on the property, and I was never informed at check-in that there would be a parking charge.
What makes this more confusing is that the website advertises free parking. That information should be communicated clearly both online and during check-in so guests fully understand any additional charges ahead of time.
A lot of people may not immediately notice extra charges on their account, so transparency is important. Other than that, my overall experience has been positive.

2026-05-08 • via Tripadvisor
S
Stephen • solo_traveller • us
7
2026-05-05 • via Nuitee
R
Robert • solo_traveller • us
10
2026-04-16 • via Nuitee
B
B5502REdanielleg • Family
2
Safety Concern and Gave Away Room I paid for in Advance
Pros:

* Absolute worst! * Huge safety issues * Gave room away after checking in * Problems getting a refund and no real help. Had to leave since they could NOT help us and drove four hours back home at 7 pm after a long day in Annapolis. Travel to Annapolis a few times a month. Hilton Honors member. Booked Hilton Garden Inn three weeks in advance on Hilton app and got all the usual emails and confirmation number for a room with two queen beds. Checked in and picked my room day before my arrival. Got text confirming all. Went to hotel desk to check-in, in person and get plastic keys. There were three of us staying in the room. Front desk told me our room number was changed after I picked room day before. Went to room and it had a do not disturb on door. Used key to open the door. Obvious it was an occupied room. Back at front desk and they said they gave our prepaid room to someone else and that there were no other rooms available except for king room which would not work for three adults. Tried to get refund and told could not do that until the person currently in my room paid in morning. Not Right! And giving away room keys to open door to other peoples room huge safety concern - Not Good! There are so many better hotels in the area to stay at.

2026-04-12 • via Tripadvisor
J
Joseph • couple • us
7
Wasn’t bad. But give the people the water. As much as the room cost whats a water
Pros:

Location

Cons:

They charge for a bottle of water

2026-04-06 • via Nuitee
E
Eva • family_with_children • es
8
2026-03-22 • via Nuitee
L
Lisa Ray • couple • us
5
Once we got to the right place, it was great
Pros:

They are under construction, so what they put out was expected.

Cons:

One problem I had and I sent it to the front desk was an error in the directions. When IOne problem I had and I sent it to the front desk was an error in the directions. When I tapped directions to that facility, it took me to the other Hilton Garden downtown.

2026-03-11 • via Nuitee
F
francesca • solo_traveller • us
2
2026-03-11 • via Nuitee
F
Fitzgerald • solo_traveller • us
10
2026-03-10 • via Nuitee
T
Tareria • couple • us
5
Cons:

The heat in my room. Didn't work. Reported it to the front desk and they couldn't fix it nor could I be accommodated to another roo.. staff said they would send electrician up and never did. It was inhabitable freezing cold all they could do was offer 2 blankets terrible front lobby under construction mention that on the website because its not mentioned upon booking

2026-03-03 • via Nuitee
C
Christina • couple • us
8
We will keep coming back!
Pros:

Good location in a little quieter area but still close to shops, restaurants, etc Staff are very friendly

Cons:

Nothing really

2026-01-30 • via Nuitee