Homewood Suites by Hilton London Ontario

Hotels
Homewood Suites by Hilton
8.6 (911 reviews)
45 Bessemer Road , London , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Breakfast was good
Room was spacious
Cons:
Understaffed
Pool was cold and dirty

Categories

Cleanliness
7.56
Multiple mentions of hair in the room and bathroom, dirty pool area.
Service
8.53
Reports of understaffing and delays at front desk, but staff attempted to assist.
Location
9.57
Standard location for a hotel in London, access to amenities nearby.
Room Quality
9.02
Rooms were mostly clean and spacious, though issues with pillows noted.
Amenities
7.05
Pool was cold and closed unexpectedly, issues with the TV.
Value for Money
9.01
Mixed feelings about pricing given issues encountered during the stay.
Food and Beverage
9.56
Breakfast was positively mentioned.
Overall Experience
8.53
Disappointment due to multiple service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

All-Suite Hotel with Free Amenities:

Providing a variety of free amenities, including grocery shopping services, this all-suite hotel offers all the comforts of home, and is close to Highway 401, area attractions and businesses.

Convenient Features for Guests:

Start the day at the Homewood Suites London Ontario with a free hot breakfast, or prepare a home-cooked meal with in-room fully equipped kitchens. Finish some work in the 24-hour business center, or relax by the swimming pool. Work out in the modern fitness center, then finish the day at the free weekday evening reception.

Nearby Attractions and Businesses:

Only a short distance from the London Ontario Homewood Suites, discover the shops and restaurants at White Oaks Mall, or enjoy the nearby East Park Golf Gardens. The corporate offices of 3M, Kellogg's and Labatt Breweries are also situated nearby.

Book your stay at Homewood Suites London Ontario for a comfortable and convenient experience!

Important information:

Please note guests name must be on the reservation to check in.

Property offers Evening Reception on Wednesdays only.

The pet policy is Nonrefundable

Please note that the property can only accommodate pets with a maximum weight of 34 kg or less.

Please note that pets will incur an additional charge of $105 per stay for 1-4nights.

Please note that pets will incur an additional charge of $175 per stay for 5+ nights.

Please note that a maximum of 2 pets is allowed per booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 911 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.57
Room Quality: 9.02
Amenities: 7.05
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 8.53
K
Kevin solo_traveller ca
9
Very clean, comfortable, easy access to highway and lot’s of places to eat close by.
Pros:

Large spacious room. Very quiet.

Cons:

Room needs more light.
Floor lamp in living room didn’t work, ceiling fan light in bedroom didn’t work.
No chair for desk in room.

2026-03-07 via Nuitee
A
Adamczyk family_with_children ca
10
2026-03-07 via Nuitee
D
Daiman couple ca
10
2026-03-07 via Nuitee
T
TETIANA family_with_children ca
10
2026-03-06 via Nuitee
J
Jorge extended_group ca
10
2026-03-02 via Nuitee
M
Mike couple ca
9
Great
2026-03-02 via Nuitee
K
kutlay family_with_children ca
5
Pros:

as expected per previous review average

Cons:

I made a request to the property through booking messaging. but they didn’t even answer my request from booking system.

2026-03-02 via Nuitee
T
Tricia extended_group ca
7
Decent stay
Pros:

Very spacious liked the suite, with full size fridge, dishwasher and stove top. Liked that the toilet had a door separating the sink and toilet area.

Cons:

Needs a deep cleaning, vents and air conditioners are very dusty and the shower needs a huge deep clean.

2026-03-01 via Nuitee
H
Hugh couple ca
9
Cons:

only one chair for table for a couple staying

2026-03-01 via Nuitee
H
Habibe Abbey family_with_children ca
4
The property was nice clean but the ants was not cool at all
Pros:

The property was nice …. Not bad

Cons:

Our room was full of ants crawling everywhere… when we first came in there was food crumbs in the washer there was clutter of ants everywhere not cool at all

2026-02-28 via Nuitee
R
Ralph couple us
10
2026-02-26 via Nuitee
R
Rick family_with_children ca
8
Staff was friendly. Rooms were clean and updated.
Pros:

Rooms and breakfast. Lounge area was good to hang out with friends.

Cons:

Problem with the tv cable and missed Olympic coverage.

2026-02-23 via Nuitee
W
whitemoth1 Business Peterborough, Ontario
2
Live animals / mold /water damage /wires / TV doesnt work .
Pros:

Wow worst hilton I have ever stayed at. Some super nice staff thank God but terrible here

2026-02-22 via Tripadvisor
P
pouloset2025 Business
10
Great stay
Pros:

Excellent stay and facilities

2026-02-16 via Tripadvisor
V
VEE1225 Solo travel Raleigh, North Carolina
10
Clean and spacious rooms
Pros:

Great hotel! My room was very clean and spacious. The daily breakfast had a variety of food that changed daily and was tasty. The location was perfect for needing to travel out of town towards Glencoe daily, but still be close to downtown. I enjoyed my stay here.

2026-02-15 via Tripadvisor
A
Andrew family_with_children ca
10
2026-02-08 via Nuitee
S
Salas family_with_children ca
9
2026-02-08 via Nuitee
A
Anita solo_traveller ca
10
2026-02-08 via Nuitee
M
Martin couple ca
10
2026-01-29 via Nuitee
J
Jaan family_with_children us
10
2026-01-27 via Nuitee