Homewood Suites by Hilton London Ontario

Hotels
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Homewood Suites by Hilton
8.6 (966 reviews)
45 Bessemer Road , London , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Breakfast was good
Room was spacious
Cons:
Understaffed
Pool was cold and dirty

Categories

Cleanliness
7.56
Multiple mentions of hair in the room and bathroom, dirty pool area.
Service
8.53
Reports of understaffing and delays at front desk, but staff attempted to assist.
Location
9.57
Standard location for a hotel in London, access to amenities nearby.
Room Quality
9.02
Rooms were mostly clean and spacious, though issues with pillows noted.
Amenities
7.05
Pool was cold and closed unexpectedly, issues with the TV.
Value for Money
9.01
Mixed feelings about pricing given issues encountered during the stay.
Food and Beverage
9.56
Breakfast was positively mentioned.
Overall Experience
8.53
Disappointment due to multiple service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

All-Suite Hotel with Free Amenities:

Providing a variety of free amenities, including grocery shopping services, this all-suite hotel offers all the comforts of home, and is close to Highway 401, area attractions and businesses.

Convenient Features for Guests:

Start the day at the Homewood Suites London Ontario with a free hot breakfast, or prepare a home-cooked meal with in-room fully equipped kitchens. Finish some work in the 24-hour business center, or relax by the swimming pool. Work out in the modern fitness center, then finish the day at the free weekday evening reception.

Nearby Attractions and Businesses:

Only a short distance from the London Ontario Homewood Suites, discover the shops and restaurants at White Oaks Mall, or enjoy the nearby East Park Golf Gardens. The corporate offices of 3M, Kellogg's and Labatt Breweries are also situated nearby.

Book your stay at Homewood Suites London Ontario for a comfortable and convenient experience!

Important information:

Please note guests name must be on the reservation to check in.

Property offers Evening Reception on Wednesdays only.

The pet policy is Nonrefundable

Please note that the property can only accommodate pets with a maximum weight of 34 kg or less.

Please note that pets will incur an additional charge of $105 per stay for 1-4nights.

Please note that pets will incur an additional charge of $175 per stay for 5+ nights.

Please note that a maximum of 2 pets is allowed per booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 966 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.57
Room Quality: 9.02
Amenities: 7.05
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 8.53
N
Nyambi • solo_traveller • ca
10
Very beautiful place
Pros:

Very good

Cons:

More options

2026-04-14 • via Nuitee
J
Joseph • family_with_children • ca
7
Pros:

Spacious unit

Cons:

Kids couldn't go swimming

2026-04-07 • via Nuitee
N
Nancy Dupuis • family_with_children • ca
10
2026-04-06 • via Nuitee
A
Amanda • couple • ca
9
Comfortable stay. Room was nice, and it was quiet for sleeping. We were happy and would stay here again.
Pros:

Great location. It was close to everything, but it was away from heavy traffic. Modern design interior. Room was clean and large. Quiet for sleeping. Comfortable temperature controlled. Everything worked in the room. It felt like a small apartment with all the amenities. Staff were friendly and helpful when we interacted.

Cons:

I wish the blackout curtain went totally across each window or a blackout shade instead. There was a trash can full for the entirety of our stay near the elevator on our floor. Those were small things I noticed, but will not deter me from coming back.

2026-04-06 • via Nuitee
Y
Yan Lai • family_with_children • ca
10
Valuable
Pros:

The room is clean. The receptionist is very nice. Kids were happy to stay there.
The breakfast is nice too.

Cons:

N/A

2026-04-06 • via Nuitee
B
Brianna • family_with_children • ca
10
Pros:

They keep the pool so warm it’s lovely and they have a great breakfast

2026-04-05 • via Nuitee
S
Steven • couple • ca
10
2026-04-04 • via Nuitee
S
Sarah • family_with_children • ca
9
Nice
Pros:

Layout of the suite

Cons:

Had to wait to check in. Room wasn't clean by 3 pm when check in starts. Smell in the hallway, toilets were low and toilet paprr holder would not stay on the wall.

2026-04-02 • via Nuitee
M
Monique • couple • ca
10
Pros:

The staff was very professional and courteous in providing service at hotel.

Cons:

Nothing

2026-04-02 • via Nuitee
L
Lorrie • family_with_children • ca
3
Pros:

Breakfast was included

Cons:

There was an ant infestation in my room and at the pool. Ants were everywhere.

2026-03-30 • via Nuitee
H
Hanna • couple • ca
7
2026-03-30 • via Nuitee
T
Taylor • family_with_children • ca
8
Alright.. pricey for what you actually get
Pros:

The kids loved the pool. The room was big enough for us with kids to be comfortable and have plenty of space to play

Cons:

Breakfast… the worst thing I’ve ever experienced 🤮 seriously avoid at all cost! We asked for towels multiple times and were never ever brought towels had 3 when we came in Friday… 5 people in room . Kids used them in the pool. Pool room had no towels. I asked for more to shower were told everytime someone would bring them .. we checked out at 11 Sunday . Never recieved towels

2026-03-29 • via Nuitee
M
Muhammad • extended_group • ca
9
2026-03-29 • via Nuitee
M
Mike • family_with_children • ca
10
2026-03-28 • via Nuitee
A
Agnes • solo_traveller • ca
9
2026-03-26 • via Nuitee
J
Joanna • family_with_children • ca
8
2026-03-22 • via Nuitee
W
William • family_with_children • ca
7
Great price and location was very clean.
Pros:

Very clean, friendly and helpful employees. The breakfast was excellent. Overall it was a great value for the rate.

Cons:

The shower had quite a lot of visible mould on the chalking.

2026-03-21 • via Nuitee
L
Lizanne • couple • ca
9
2026-03-19 • via Nuitee
M
Melissa • family_with_children • ca
5
This was my favourite hotel but something changed. It seems to be cutting corners. They are not providing the same lev
Pros:

The breakfast was amazing!

Cons:

I had to constantly ask for things, toilet paper and sheets for the pull out couch.

2026-03-19 • via Nuitee
D
Drew • couple • ca
10
2026-03-17 • via Nuitee