The Eton Hotel

Hotels
•
Independent
8.6 (116 reviews)
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120 , Shanghai , CN
+86 21 3878 9878

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Well-equipped gym
Great location
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.4
The room was not the cleanest, particularly the bathroom and toilet.
Service
9.4
Standard service quality for this hotel tier.
Location
9.4
The location with metro station right outside was great.
Room Quality
7.9
Rooms are comfortable but could use a touch-up with paint.
Amenities
9.4
Loved the Gym, it was very well equipped.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
7.4
Breakfast had limited selection, not enough varieties.
Overall Experience
9
Overall a pleasant stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:16

Property Description

Experience unparalleled luxury at The Eton Hotel, where refined comfort meets exceptional service in the heart of Shanghai.

Recreational Amenities: Unwind at our health club or enjoy serene moments in our beautifully landscaped garden, perfect for relaxation after a day of exploration.

Dining Experience: Savor culinary delights at our three exquisite restaurants, offering diverse menus to satisfy your cravings, and unwind with a refreshing drink at our stylish bar/lounge.

Convenient Services: Stay productive with complimentary wired and wireless internet, a fully equipped business center, and event facilities designed to cater to your professional needs, including limo services and airport shuttles available 24/7.

Indulge in the elegance and hospitality of The Eton Hotel - your perfect getaway awaits!

Important information:

  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • General

    Unicode Support false

  • Covid

    Masks are compulsory at the property for guests without full COVID-19 vaccination

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
J
Jean-Louis • family_with_children • be
10
Parfait,
Pros:

Métro à 20 mètres ( Ligne 4 et 14 ), emplacement plus proche que ce que Booking indique
Chambre spacieuse.
Déjeuner varié et excellent.
Climatisation facile à utiliser, mais un peu bruyante sur le minimum.
Salle de sport variée.
Service de navette peu onéreux pour retourner à l'aéroport.

Cons:

Rien, tout était parfait

2026-08-08 • via Nuitee
C
Carino78 • solo_traveller • it
9
Pros:

L'hotel avrebbe bisogno di qualche rinnovo, negli arredi ed in particolare nella moquette che presenta molti segni di usura .
Il personale è disponibile anche se non tutti parlano inglese.
La colazione è abbondante e l'ambiente è pulito, l'offerta prevale per la cucina orientale.
La posizione è ottima, sopra una stazione del metro e nel quartiere Pudong

Cons:

La moquette .

2026-08-06 • via Nuitee
A
Agustí • solo_traveller • es
9
Hotel de qualitat i recomanable
Pros:

La vista, l'edifici era espectacular per dins i l'esmorzar era molt bo. A la recepció, eren eficients i el servei d'habitacions, molt bé, perquè ens han anat proveint d'aigua i altres subministraments amb generositat.

Cons:

La piscina estava tancada, la ubicació era una mica lluny de les zones d'interès i a l'habitació tenia alguna petita deficiència de manteniment.

2026-08-04 • via Nuitee
A
Alicia • couple • es
5
2026-08-04 • via Nuitee
S
Stefan • couple • at
10
Pros:

Das Frühstücksangebot war unglaublich großzügig, man konnte sich durch viele Sachen durchprobieren. Es war auch unglaublich schön hergerichtet. Die Lage des Hotels ist unschlagbar. Man geht von der Lobby kaum 15 Schritte zur Metro. Das Gym ist zweckmäßig und die Zimmer sind schön eingerichtet. Besonders weit oben hat man eine tolle Aussicht über die Stadt.

2026-08-03 • via Nuitee
M
Manon • solo_traveller • fr
10
Incroyable
Pros:

L’hôtel était très beau, la chambre était incroyable aussi et en plus ils ont pensé à mon anniversaire et m’ont offert un gâteau !!

Cons:

Rien, tout était parfait !

2026-08-03 • via Nuitee
G
Gurm • family_with_children • gb
9
Brilliant, excellent location
Pros:

Location was excellent as the metro station was literally around the corner, view was amazing as I could see the river, all the high rise buildings from the room, could walk most places, there was a corner shop for a quick snack and other drinks is etc, coffee place, hair salon was also good value for money and was at the back of the hottest across the road

Cons:

Didn’t have any cupboard for clothes etc

2026-08-02 • via Nuitee
S
Sophie • couple • fr
10
Sympathique
Pros:

Nous avons adoré le petit déjeuner, très complet et varié, du sucre, du salé, pleins de choix donc génial ! L’emplacement l’est également, proche d’une station de métro et des commodités. Chambre presque silencieuse.

Cons:

L’absence de la piscine annoncée. La laverie payante.

2026-07-22 • via Nuitee
P
Planchon • couple • fr
10
2026-07-22 • via Nuitee
T
Tom • solo_traveller • nl
8
2026-07-19 • via Nuitee
I
I RU • couple • tw
8
2026-07-12 • via Nuitee
C
CINDY NATHANIA • couple • id
8
Pros:

There are Family Mart, Mixue, Luckin Coffee and two local breakfast spots located below the hotel. The metro is also very near, just below the hotel. Room is slightly outdated but quite clean and the bed is quite big compared to other hotels.

Cons:

The service of the two ladies at the Front Desk were unpleasant. No eye contact, no smile and talked like robot throughout the check-in process. Even smaller hotels that I stayed in other cities in China, has better service than them.
Stayed there for 4 nights and their breakfast varieties are the same everyday. Fried rice, fried noodle and jianbing has no taste.

2026-07-11 • via Nuitee
G
Giorgio • couple • it
10
2026-07-11 • via Nuitee
C
Cindy Nathania • solo_traveller • id
7
2026-07-11 • via Nuitee
H
Hanh • couple • vn
2
2026-07-08 • via Nuitee
B
Birley • family_with_children • gb
10
Exceptional
Pros:

Excellent location in terms connectivity to metro lines, very close to metro station Line 4 and 14. Breakfast was very good with wide selection of food ranges from Chineese to Western. Huge room with a shower room, bath tub and toilet are in spearate seperate cabins. Enjoyed a breathtaking River Bund View from the room. Cleans the room every day and the facilities were great and water was refilled on everyday

Cons:

Nothing

2026-07-07 • via Nuitee
R
Ricardo Iván • couple • cl
8
Pros:

Habitación amplia y la vista.

Cons:

Necesita algunas reparaciones en la habitación.

2026-07-01 • via Nuitee
Жанылдык • couple • kz
10
2026-06-15 • via Nuitee
S
Simone • solo_traveller • ch
10
Ottimo
Pros:

Posizione ottima, vista stupenda, personale disponibile

Cons:

Niente

2026-06-07 • via Nuitee
M
Manjit Singh • extended_group • gb
8
2026-06-04 • via Nuitee