The Eton Hotel Shanghai

Hotels
8.7 (456 reviews)
No 535 Pudong Avenue , Shanghai , CN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (metro lines 4 & 14 immediately at/near hotel)
Spacious rooms with impressive river/city views
Generous and varied breakfast
Convenient shops and inexpensive airport shuttle
Helpful staff instances (efficient reception, thoughtful gestures)
Cons:
Pool closed / unavailable
Some rooms show wear (carpet, minor maintenance)
Occasional unfriendly or impersonal front desk service
Paid laundry service; some amenities limited

Categories

Cleanliness
8.5
Rooms reported as quite clean daily with water refilled, though some reviews note outdated carpets and minor maintenance issues in parts of some rooms.
Service
8.3
Staff generally helpful and efficient (including generous room supplies and a birthday cake gesture), but some guests reported unfriendly/front-desk staff and impersonal check-in experiences.
Location
9.8
Consistently praised: hotel is immediately above/next to metro lines (Line 4 and 14), excellent connectivity and close to amenities; many guests highlighted the superb river/high-rise views and walkable access.
Room Quality
8.4
Rooms described as very spacious with great views and large beds, but several mentions of dated furnishings, carpet wear and small maintenance needs in some rooms.
Amenities
7.8
Gym considered varied and usable; convenient shops below hotel and an inexpensive airport shuttle available. However, multiple guests noted the pool was closed and laundry is paid, reducing amenity satisfaction.
Value for Money
8.6
Generally seen as good value due to prime location, large rooms and plentiful breakfast; shuttle and nearby services add to perceived value despite some maintenance or amenity shortfalls.
Food and Beverage
9.4
Breakfast repeatedly highlighted as generous, varied and well presented (wide selection from Chinese to Western). A few guests found some repetitions or blandness on longer stays.
Overall Experience
8.8
Overall very positive: excellent location, spacious rooms and strong breakfast offerings outweigh occasional desk service issues, closed pool and minor maintenance needs for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:35

Property Description

Luxurious Accommodation and Convenient Location

Eton Hotel in central Shanghai offers a luxurious stay just minutes away from the bustling Lujiazui Financial District. With modern décor and glass wall bathrooms, the rooms provide a comfortable retreat after a day of exploring the city.

Diverse Dining Options and Relaxation Amenities

Indulge in a culinary journey at the hotel's 4 restaurants serving authentic Cantonese dishes and a variety of international cuisines. After a delicious meal, unwind at the indoor pool, fitness center, or spa offering beauty treatments and massage services.

Nearby Attractions and Easy Accessibility

Conveniently located near Pudong Avenue subway station, the hotel provides easy access to popular attractions like The Bund and New International Expo Centre. Whether you're traveling for business or leisure, Eton Hotel ensures a memorable stay in Shanghai.

Book your stay at Eton Hotel for a luxurious and convenient experience in Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

All guests are required to respect the following requirements when entering the hotel:

According to the government's instructions on the prevention and control of Covid, the hotel suspends indoor swimming pool services, health spa services, business center services and executive lounge services on the 38th floor. We apologize for the inconvenience, the recovery time will be notified separately.

If you require an extra bed, you must confirm with the property before your arrival.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.7
Based on 456 reviews
Cleanliness: 8.5
Service: 8.3
Location: 9.8
Room Quality: 8.4
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 8.8
K
Khudhaiyer • couple • nz
2
Bad
Pros:

Actually I canceled my booking after checking my room
Not tidy old cabin not easy to open mould smell in side

2026-10-30 • via Nuitee
S
SETSUO • couple • jp
10
2026-10-20 • via Nuitee
Y
YU CHEN • solo_traveller • tw
3
2026-10-19 • via Nuitee
E
Elliot • couple • fr
9
2026-10-18 • via Nuitee
A
Antrea • couple • gb
7
Lovely room view
Pros:

Lovely view, large comfortable bed, fully air conditioned rooms

Cons:

The property isn’t walking distance from other venues. Breakfast was average

2026-10-18 • via Nuitee
Z
zoran • solo_traveller • rs
10
2026-10-16 • via Nuitee
C
Constantin • couple • ru
9
Pros:

завтрак в отеле превзошел все ожидания. очень хороший!
рядом станция метро. все в пешей доступности.

2026-10-13 • via Nuitee
F
Florence • family_with_children • id
9
Pros:

Breakfast was okay, typical local taste, I am not a fan for the local taste :(
Room is very clean, premier room with big bathup is a nice thing for kids.
Location is super nice, because metro is like very near, maybe like 50 meters.

Cons:

breakfast taste.

2026-10-12 • via Nuitee
K
Keng Chye Alvin • couple • sg
9
Nicely Located and Quiet Hotel
Pros:

I came back to the hotel because of its location which is connected to the metro station, no worry about sudden rain. The room is better than my last stay. Breakfast is the usual variety, full of options.

2026-10-10 • via Nuitee
M
Michel • extended_group • nl
8
Bliksembezoek aan China tijdens doorreis.
Pros:

Heel vriendelijk en behulpzaam personeel.

Cons:

Restaurant was niet beschikbaar door een feestdag. Kamers zijn iets gedateerd. Wij vonden het ontbijtbuffet niet erg lekker. Wel uitgebreid.

2026-10-10 • via Nuitee
D
Davide • couple • dk
10
2026-10-08 • via Nuitee
R
Radik • family_with_children • ru
10
Шикарный вид из окна на Шанхайскую башню
Pros:

Мы с в данном отеле отдыхали с семьей с 28.09.2026 по 04.10.2026. Брали два номера, потому что с нами был взрослый сын. Все это по приемлемой цене. Предоставили номера на высоких этажах с видом на Шанхайскую башню. Вежливый персонал, в номерах уборку делают ежедневно, пополняют воду, туалетные принадлежности и т.д. Отличные завтраки, кухня европейская . Вообще все отлично. Мы посещаем этот отель второй раз. Были в прошлом году осенью. Окна номера выходили на реку Хуанпу, тоже хороший вид. Местоположение отличное, метро рядом с отелем. Выход 7А прямо у входа в отель, что тоже очень удобно. Рекомендуем!

2026-10-07 • via Nuitee
J
Justyna • solo_traveller • pl
9
Very good place to stay
Pros:

Location, near the metro station. The room was quite spacious. Delicious breakfast.

2026-09-19 • via Nuitee
E
Elvia Elizabeth Quiroz • solo_traveller • it
10
Eccezionale
Pros:

Hotel con una ottima posizione .
Subito sotto trovate la metro linea 4 e la linea 14 veramente comodissimo.
Dell'accoglienza super bravi, la nostra camera era meravigliosa con una vista eccezionale, letto comodissimo per non parlare della pulizia super impeccabile.
La colazione che dire...c'era il mondo , dal dolce al salato , frutta...di tutto...non mancava nulla.
Voglio ringraziare a tutto il personale per la grande professionalità verso il cliente.
Tornerò sicuramente.
Grazie ❤️

2026-09-18 • via Nuitee
P
Panat • couple • th
10
2026-09-15 • via Nuitee
R
Rounce • solo_traveller • gb
9
Amazing establishment
Pros:

Spacious room with amazing bathroom and view. Staff surprised my wife with a cake on her birthday and had a free upgrade with the room.

Cons:

Everything was amazing to be honest. Hotel is getting dated but not a huge deal and pool was shut

2026-09-07 • via Nuitee
K
Karima • solo_traveller • nl
8
2026-09-06 • via Nuitee
G
Gabriel • couple • pl
9
Hotel super, w bardzo dobrym położeniu blisko metra. Śniadania w stylu chińskim ale każdy znajdzie coś dla siebie
Pros:

Lokalizacja, widok z okna, pokój

Cons:

WiFi działa tylko na chińskich stronach (choć czasem nie działa wcale)

2026-08-27 • via Nuitee
A
Aigerim • solo_traveller • kz
10
Pros:

Понравилось всё: местоположение, сам отель, интерьер.
Красивые, уютные номера. Большая ванная комната.
Были вкусные завтраки.
Очень важно - цена и качество соотношение отличное.
И конечно же, шикарный вид на реку. Остались только положительные и приятные эмоции с поездки.
Также внизу есть круглосуточный Family Mart.

Cons:

Кажется есть бассейн на ремонте. Было бы хорошо, если бассейн работал.

2026-08-26 • via Nuitee
D
Dan • solo_traveller • dk
8
En god oplevelse.
Pros:

Belligenhed, metro lige til døren
Morgenmad **** de har flere stationer i resturanten, kinesisk, international, mindst 4 kokke, suppe, varmt brød og grønt.
Pæne værelser, fantastisk udsigt. Room 3907

Cons:

Ingenting. Alt var fint

2026-08-24 • via Nuitee