The Eton Hotel

Hotels
•
Independent
8.6 (116 reviews)
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120 , Shanghai , CN
86-21-38789888

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Well-equipped gym
Great location
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.4
The room was not the cleanest, particularly the bathroom and toilet.
Service
9.4
Standard service quality for this hotel tier.
Location
9.4
The location with metro station right outside was great.
Room Quality
7.9
Rooms are comfortable but could use a touch-up with paint.
Amenities
9.4
Loved the Gym, it was very well equipped.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
7.4
Breakfast had limited selection, not enough varieties.
Overall Experience
9
Overall a pleasant stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:16

Property Description

Experience unparalleled luxury at The Eton Hotel, where refined comfort meets exceptional service in the heart of Shanghai.

Recreational Amenities: Unwind at our health club or enjoy serene moments in our beautifully landscaped garden, perfect for relaxation after a day of exploration.

Dining Experience: Savor culinary delights at our three exquisite restaurants, offering diverse menus to satisfy your cravings, and unwind with a refreshing drink at our stylish bar/lounge.

Convenient Services: Stay productive with complimentary wired and wireless internet, a fully equipped business center, and event facilities designed to cater to your professional needs, including limo services and airport shuttles available 24/7.

Indulge in the elegance and hospitality of The Eton Hotel - your perfect getaway awaits!

Important information:

  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • General

    Unicode Support false

  • Covid

    Masks are compulsory at the property for guests without full COVID-19 vaccination

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
M
Michelle • couple • cl
10
Excelente hotel
Pros:

La habitación es excelente, la vista desde la pieza y la ubicación.
Desayuno muy completo

Cons:

Falta que coloquen acondicionador en el baño

2026-05-09 • via Nuitee
F
Felix • couple • gb
10
2026-05-08 • via Nuitee
A
Aleksandra • extended_group • pl
10
2026-05-05 • via Nuitee
J
Julie • solo_traveller • au
6
Lovely hotel to stay in Shanghai, great views and convenient location.
Pros:

Location was excellent, close to the metro with lovely city views. Service was friendly and attentive. Room was spacious and gym facilities were much appreciated.

Cons:

The temperature control of the room was poor, it was always too hot and stuffy.

2026-04-30 • via Nuitee
E
Edward • couple • ie
7
Pros:

The location was very good, not too far by cab from the Bund and other lively spots.

Cons:

No bar on site which is a shame and the pool looks to be permanently closed now.

2026-04-28 • via Nuitee
Q
Qiang • couple • de
7
还是出于方便的角度，每次入住酒店。这就是御景饭店的最好卖点。
Pros:

其实就是地理位置是最好的卖点。楼下就是地铁站四路和14路还是非常方便的。

Cons:

酒店给人总体印象是每年都在退步。酒店的游泳池估计是永远要关闭的，酒店早餐的质量也是一年不如一年。

2026-04-26 • via Nuitee
B
BAE SEON • solo_traveller • kr
8
이튼호텔에 수영장은 없어요
Pros:

근처 상해페리/ 푸동강변을 산책할 수 있는 강점이 있어요
지하철 바로앞이라 좋습니다

Cons:

수영장 있는 줄 알고 갔는데 없었어요ㅜㅜ
캐리어들고 4호선과 14호선을 오르락 내리락해야해서 체력이많이 필요해요

2026-04-26 • via Nuitee
Евгений • couple • ru
10
Отличное расположение, отзывчивый англоговорящий персонал, номера с отличным видом. Хорошие завтраки
Pros:

Расположение отличное, минута до метро, от которого в любую точку можно доехать. Рядом высотки банков и парк, в котором гуляют по будням работники.
Персонал говорит на английском, с этим проблем не возникло, заселили быстро (но всем пришлось ждать до 14:00 (даже до 13:30), видимо с этим строго, нет заселения, если приехал раньше). Но даже если приехали и время еще не пришло до заселения, багаж без проблем можно оставить в отеле.
В отели номера хорошие, вид отличный (если погода позволяет), не заметили видимой пыли. Если нужно утюг - можно на ресепшене попросить.
Завтраки на 4, есть как китайская, так и европейская кухня. В целом все есть, но разнообразия чуть бы больше.

2026-04-25 • via Nuitee
E
Eun-mi • solo_traveller • nl
9
Pros:

Clean and great breakfast

Cons:

Nothing

2026-04-19 • via Nuitee
H
Helene • couple • se
7
Lättillgängligt hotell som är granne med en Metrostation Pudong Avenue.
Pros:

Rymliga rum o ytor.

Cons:

Heltäckningsmattor som var lite ofräscha. Typ enda minus jag kan komma på.

2026-04-17 • via Nuitee
W
Wouter • solo_traveller • be
10
Heerlijk geslapen op de 27ste verdieping
Pros:

Super de luxe kamer. Je krijgt pantoffels , kamerjas koffie en thee faciliteiten. Heerlijke bedden. Prachtig uitzicht op de rivier. Heel goed geslapen. Is heel stil op de kamer.Ontbijt was echt goed. Pannenkoeken, wafels.... Zelfs eend en tong (vis). Maar daar hebben we maar afgebleven.

Cons:

Enige minpuntje. Het was wat warm op de kamer. De airco in het hele hotel stond niet aan. We hebben gevraagd aan de receptie om het raam te openen met een sleuteltje, want dat konden we zelf niet. Toen viel de temperatuur mee.

2026-04-16 • via Nuitee
光輝 • couple • tw
10
早餐可以多變化
2026-04-14 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
2026-04-14 • via Nuitee
光輝 • couple • tw
10
人員和軟硬體都很棒
2026-04-12 • via Nuitee
R
Rocio Sagrario • family_with_children • mx
10
Pros:

El bufette de desayuno está fantástico. La atención de personal de diez. De hecho nos gustó tanto que regresamos en 8 días.

2026-04-11 • via Nuitee
S
Siegfried • family_with_children • de
9
2026-04-04 • via Nuitee
P
Peishi • couple • no
5
不好，非常不好，非常失望。
Pros:

地酒店位置很好，地铁口就在酒店旁边。

Cons:

除了酒店位置， 其他都很差， 写了房间里给的建议信不知到有没有交上去，信上说可以投到4楼的box里，我到了4楼找了一圈没有这box, 结果一个男职员走过来收走了（没说明他自己是谁就说交给他就可以了） 酒店设施陈旧， 房间浴室花洒漏水， 空调完全不能用还吹暖气，酒店说可以开窗，是的。 （对于怕热的我完全不能接受） 健身房等于蒸桑拿。 另外，清洁阿姨… 每天就是追着屁股问清洁房间，开了勿打扰的灯，也会塞纸条进来（需要清洁房间请关掉勿打扰的灯！！！是的，三个感叹号）我想说的是，需要清洁房间我会提出，而不是每天被追着服务，即使我到了电梯口，还是追出来问要不要打扫房间，我解释说，我先下去健身之后要回房间洗澡… 所以我才开了勿打扰… 这是有原因的。 我第一次住酒店那么害怕打扫阿姨。

2026-04-03 • via Nuitee
A
Artem • family_with_children • lv
8
В целом, соответствует соотношению цена/качество
Pros:

Хорошее расположение, шикарные виды из окон

Cons:

Уставшие номера, однообразные завтраки

2026-04-02 • via Nuitee
Z
zhang • couple • sg
8
love it
Pros:

the staff all very nice

Cons:

swimming pool was not open and gym was not 24hrs

2026-04-01 • via Nuitee
T
Theodoros • solo_traveller • gr
10
2026-03-31 • via Nuitee