The Eton Hotel

Hotels
•
Independent
8.6 (116 reviews)
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120 , Shanghai , CN
86-21-38789888

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Well-equipped gym
Great location
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.4
The room was not the cleanest, particularly the bathroom and toilet.
Service
9.4
Standard service quality for this hotel tier.
Location
9.4
The location with metro station right outside was great.
Room Quality
7.9
Rooms are comfortable but could use a touch-up with paint.
Amenities
9.4
Loved the Gym, it was very well equipped.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
7.4
Breakfast had limited selection, not enough varieties.
Overall Experience
9
Overall a pleasant stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:16

Property Description

Experience unparalleled luxury at The Eton Hotel, where refined comfort meets exceptional service in the heart of Shanghai.

Recreational Amenities: Unwind at our health club or enjoy serene moments in our beautifully landscaped garden, perfect for relaxation after a day of exploration.

Dining Experience: Savor culinary delights at our three exquisite restaurants, offering diverse menus to satisfy your cravings, and unwind with a refreshing drink at our stylish bar/lounge.

Convenient Services: Stay productive with complimentary wired and wireless internet, a fully equipped business center, and event facilities designed to cater to your professional needs, including limo services and airport shuttles available 24/7.

Indulge in the elegance and hospitality of The Eton Hotel - your perfect getaway awaits!

Important information:

  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • General

    Unicode Support false

  • Covid

    Masks are compulsory at the property for guests without full COVID-19 vaccination

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
G
Giorgio • couple • it
10
2026-07-11 • via Nuitee
C
Cindy Nathania • solo_traveller • id
7
2026-07-11 • via Nuitee
C
CINDY NATHANIA • couple • id
8
Pros:

There are Family Mart, Mixue, Luckin Coffee and two local breakfast spots located below the hotel. The metro is also very near, just below the hotel. Room is slightly outdated but quite clean and the bed is quite big compared to other hotels.

Cons:

The service of the two ladies at the Front Desk were unpleasant. No eye contact, no smile and talked like robot throughout the check-in process. Even smaller hotels that I stayed in other cities in China, has better service than them.
Stayed there for 4 nights and their breakfast varieties are the same everyday. Fried rice, fried noodle and jianbing has no taste.

2026-07-11 • via Nuitee
H
Hanh • couple • vn
2
2026-07-08 • via Nuitee
B
Birley • family_with_children • gb
10
Exceptional
Pros:

Excellent location in terms connectivity to metro lines, very close to metro station Line 4 and 14. Breakfast was very good with wide selection of food ranges from Chineese to Western. Huge room with a shower room, bath tub and toilet are in spearate seperate cabins. Enjoyed a breathtaking River Bund View from the room. Cleans the room every day and the facilities were great and water was refilled on everyday

Cons:

Nothing

2026-07-07 • via Nuitee
R
Ricardo Iván • couple • cl
8
Pros:

Habitación amplia y la vista.

Cons:

Necesita algunas reparaciones en la habitación.

2026-07-01 • via Nuitee
Жанылдык • couple • kz
10
2026-06-15 • via Nuitee
S
Simone • solo_traveller • ch
10
Ottimo
Pros:

Posizione ottima, vista stupenda, personale disponibile

Cons:

Niente

2026-06-07 • via Nuitee
M
Manjit Singh • extended_group • gb
8
2026-06-04 • via Nuitee
M
Monruedee • family_with_children • nl
10
Pros:

Super dichtbij de halte van Metro Line 14. Gewoon voor de deur.

2026-06-02 • via Nuitee
Šmarčan • couple • si
10
2026-05-27 • via Nuitee
A
Andrew • couple • gb
10
2026-05-25 • via Nuitee
D
Dimitris • solo_traveller • gr
9
2026-05-25 • via Nuitee
T
Tran • couple • vn
9
Good
Pros:

Good

Cons:

Good

2026-05-24 • via Nuitee
S
Sandra • solo_traveller • gb
9
Pros:

Nice hotel with good breakfast selection. Close to metro station. Shops all around. We needed to leave earlier, got full refund for remaining days.

Cons:

Staff doesn't speak English so everything is through translation app as it is in all of China.

2026-05-22 • via Nuitee
K
Kevin • couple • nl
8
2026-05-21 • via Nuitee
R
radoslaw • couple • gb
9
2026-05-20 • via Nuitee
S
sangmi • extended_group • kr
7
2026-05-18 • via Nuitee
E
Eurocarts • solo_traveller • gb
10
Shanghai Bike show
Pros:

Great hotel, the rooms are large, always clean and very comfortable. Breakfast was good with a large selection of dishes to suit everyone. Staff are friendly and helpful. I would certainly stay here again on my next trip. The subway line 4&14 are right outside the hotel, I found exit 1 the easiest to use. Taxis available at your request or via Didi app.

Cons:

? Nothing, it was a wonderful stay.

2026-05-14 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Parfait pour découvrir Shanghai
Pros:

Tout était parfait. L’hôtel est génial, l’emplacement est bien, le petit déjeuner était très bon et le personnel gentil.

2026-05-14 • via Nuitee