Hotel Cerise Chatou

Hotels
6.8 (1027 reviews)
2 Rue Marconi , Chatou , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Calm environment
Spacious rooms
Comfortable bedding
Cons:
Poor cleanliness
Subpar service
Disappointing breakfast

Categories

Cleanliness
6.13
Numerous complaints about cleanliness, with reports of dirty bathrooms and overall age of the hotel.
Service
7.1
General dissatisfaction noted, especially regarding breakfast service and staff attitude.
Location
8.14
Location is considered satisfactory, being placed conveniently in Chatou with parking available.
Room Quality
7.09
Rooms are spacious, but there are issues with cleanliness and maintenance.
Amenities
7.12
Amenities are limited with complaints about breakfast options and outdated facilities.
Value for Money
7.58
Value somewhat acceptable considering the price, though there are mixed reviews.
Food and Beverage
4.63
Severe complaints about the breakfast quality, with a lack of options and freshness.
Overall Experience
6.6
Overall experience impacted by various issues mentioned, though some positive elements exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:30

Property Description

Luxurious Accommodations
Cerise Chatou offers spacious apartments and rooms ranging from 20 to 40m², all equipped with modern amenities like flat-screen TVs and high-speed internet access for a comfortable stay.

Delightful Dining Options
Start your day in the charming breakfast room with a healthy breakfast or dine at nearby partner restaurants. You can also opt for a meal basket or room service for added convenience.

Convenient Location
With a 24-hour front desk and being just a short drive from both the business district of La Defense and Orly Airport, Cerise Chatou provides easy access to key destinations for business and leisure travelers alike.

Book your stay at Cerise Chatou now for a memorable experience by the Seine River.

Important information:

The Hotel is located on the corner of the rue Emile Pathé and rue Marconi.

Breakfast is served from 06:00 to 10:00 on weekdays and from 07:00 to 11:00 on weekends and bank holidays.

Payment is due upon arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Some rooms have a balcony, upon prior reservation only and at an extra fee.

Guests are required to show a photo identification and the credit card used to make the booking upon check-in.

Please note that breakfast for children aged 5 to 11 years costs 50% of the standard breakfast rate. Children aged up to 4 years old can breakfast for free.

A free shuttle is available morning and evening for our business clients who wish to travel around the hotel A free shuttle is available morning and evening for our business clients who wish to travel around the hotel (examples of places served: Rueil 2000, Ile des Impressionnistes, Gare de Rueil, Gare de Chatou, etc.).

Please contact the front desk for details.

Please note that our property does not have A/C.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

6.8
Based on 1027 reviews
Cleanliness: 6.13
Service: 7.1
Location: 8.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 4.63
Overall Experience: 6.6
S
Scherazade • solo_traveller • fr
7
Pas de lit double pas de serviette merci parce que c’est pas la première fois que je viens, mais c’est toujours la mêm
Pros:

Que ce soit un petit studio

Cons:

Je demande un lit double il nous colle 2 lits simple mon conjoint et costaud on se retrouvait à chaque fois en plein milieu avec la barre du lit qui nous gênait. Je ne comprends pas comme propose un lit double met un lit double. nous sommes deux, il y avait des serviettes que pour une personne.

2026-07-01 • via Nuitee
D
Dahab • solo_traveller • fr
10
2026-06-29 • via Nuitee
O
Olivia83 • solo_traveller • fr
2
Pros:

Rien

Cons:

36 degrés dans les chambres irrespirable, vétuste, à fuir !!!

2026-06-28 • via Nuitee
T
Turgut • couple • fr
3
Normal
Pros:

Je n’ai pas aimé Qu’il n’y y’a pas de climatisation

Cons:

Je n’ai pas aimé Qu’il n’y y’a pas de climatisation

2026-06-26 • via Nuitee
S
Sihem • couple • fr
2
déceptif
Pros:

pas grand chose

Cons:

problème de gestion et d'entretien.
A l'accueil en fonction de sur qui vous tombez - vous n'avez pas les mêmes réponses.
Dingue de voir des types allongés devant la TV à l'arrivée et en plein devant le comptoir de la réception ou un gars qui renifle ostensiblement au lieu de se moucher à la réception!
Chambres mal entretenues et pas toujours propres. Non climatisé (trous dans les portes et les murs, taches de sang au mur, sur les rideaux, etcc...) Ne vaut pas du tout son prix
A ce prix là, il vaut mieux passer son chemin

2026-06-25 • via Nuitee
A
Adil • solo_traveller • fr
6
2026-06-25 • via Nuitee
V
Vivien • solo_traveller • fr
5
Cons:

Pas de Clim dans les chambres !!!

2026-06-24 • via Nuitee
F
Françoise-et-Denis-72 • solo_traveller • fr
10
Pros:

L'accueil de là personne qui nous a donné la clé. La chambre très spacieuse .

Cons:

La climatisation en panne alors qu'il fait 38degres dehors.

2026-06-21 • via Nuitee
S
semente • couple • mz
2
Pessima
Pros:

Nada

Cons:

Higiene

2026-06-21 • via Nuitee
V
Valerie • solo_traveller • fr
10
Séjour trop court
Pros:

Propreté de l’établissement
Coin cuisine nickel
Lit confortable

Cons:

Rien

2026-06-21 • via Nuitee
Y
Yoann • couple • fr
3
2026-06-20 • via Nuitee
M
Matthieu • solo_traveller • fr
6
Plutôt pas mal. A éviter l'été
Pros:

- Studios spacieux
- Kitchenette très fonctionnelle, il y a tout ce qu'il faut (excepté un four, mais c'est rare dans les appart'hôtels)
- Baignoire
- Femme de chambre très sympa et efficace

Cons:

ATTENTION : PAS DE CLIMATISATION. En période de canicule, la température de descend pas en-deçà de 26/27 °C la nuit, même avec les fenêtres grandes ouvertes. Il est arrivé en outre que l'odeur du local poubelle remonte dans mon studio.

Le lit double est composé de deux lits simples accolés.

Rapport qualité/prix moyen étant donné la localisation et l'ancienneté de l'équipement.

Trop peu de prises de courant

2026-06-17 • via Nuitee
T
Thierry sornette • solo_traveller • fr
9
2026-06-17 • via Nuitee
F
Francois-xavier • solo_traveller • fr
6
2026-06-14 • via Nuitee
J
Jonathan • solo_traveller • fr
8
Pros:

Grande chambre.
Bien équipée.
salle de bain correcte

Cons:

RAS

2026-06-12 • via Nuitee
J
Julian • solo_traveller • fr
10
Pros:

El personal

2026-06-11 • via Nuitee
H
Haroon • solo_traveller • gb
5
Pros:

Size of room

2026-06-10 • via Nuitee
J
Jerome • couple • fr
10
2026-06-10 • via Nuitee
F
Fabrice • couple • fr
5
2026-06-01 • via Nuitee
B
BENOIT • family_with_children • fr
5
Cons:

La propreté des parties communes et plus que douteuse.

2026-05-31 • via Nuitee