Holiday Inn Express Birmingham Star City by IHG

Hotels
•
Holiday Inn Express
7.7 (3490 reviews)
Cuckoo Road, Heartlands Parkway , Birmingham , GB
+44 333 320 9358

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality outdated
Breakfast service needs improvement

Categories

Cleanliness
6.95
Some guests mentioned cleanliness issues like cold rooms and missing shower gel.
Service
8.45
Staff were consistently praised for their friendliness and helpfulness.
Location
8.45
Location received positive feedback, being easy to find and close to amenities.
Room Quality
6.95
Several comments mentioned the rooms needing attention and being dated.
Amenities
7.45
Breakfast variety noted, but some issues with service and items missing.
Value for Money
8.45
Guests felt overall value was good considering price and included breakfast.
Food and Beverage
7.45
Mixed reviews on breakfast quality; some disappointment noted.
Overall Experience
7.45
Guests reported a generally pleasant stay with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Convenient Location
Located just off the M6 with easy road access to Birmingham city centre, Holiday Inn Express Star City is the perfect base for exploring the area.

Entertainment at Your Doorstep
Adjacent to the Star City entertainment complex, guests can enjoy a variety of dining options, a 30-screen cinema, bowling, a casino, and a climbing centre, ensuring there's something for everyone.

Comfortable Accommodation
Featuring spacious rooms equipped with modern amenities such as flat-screen TVs, work desks, and large showers, along with complimentary tea and coffee, Holiday Inn Express Star City offers great value for a relaxing stay.

Book your stay now and experience the convenience and comfort of Holiday Inn Express Star City.

Important information:

Full matching ID is required for double occupancy bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.7
Based on 3490 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 7.45
A
Alexander • couple • gb
9
2026-09-20 • via Nuitee
H
Harshit • couple • gb
5
2026-09-20 • via Nuitee
B
Brendan • couple • ie
8
2026-09-19 • via Nuitee
I
Ifeoluwa • solo_traveller • gb
10
Pleasurable
Pros:

Really great staff and good facilities

Cons:

NA

2026-09-18 • via Nuitee
T
THIERRY • solo_traveller • es
10
Cons:

Excelente hijiene y limpieza. Muy bien ubicado para los que usan la autopista. Servicio de atencion al personal sobresaliente y excelente desayuna y cafe.

2026-09-18 • via Nuitee
M
mark • couple • gb
8
2026-09-17 • via Nuitee
M
michael • solo_traveller • gb
7
2026-09-17 • via Nuitee
B
Benjamin • couple • gb
10
Clean comfortable and friendly staff.
Pros:

It was great value and was clean and comfortable.

Cons:

The location was a little out the way but easy enough to access by taxi

2026-09-16 • via Nuitee
I
Ibrahim • solo_traveller • gb
9
2026-09-15 • via Nuitee
A
Andrew • extended_group • gb
8
Great value for money
Pros:

Great staff. Large clean rooms.

2026-09-15 • via Nuitee
K
Kate • couple • gb
2
2026-09-15 • via Nuitee
M
Magdalena • solo_traveller • gb
10
2026-09-14 • via Nuitee
A
Atib • couple • gb
10
Was nice allowed me to propose and decorate the room was lovely
2026-09-14 • via Nuitee
J
Jagne • couple • gb
10
2026-09-14 • via Nuitee
S
Sobia • extended_group • gb
8
2026-09-14 • via Nuitee
J
Jose • couple • gb
9
discount for regular customer will be helpful
Pros:

breakfast was excellent good service

Cons:

nothing much

2026-09-14 • via Nuitee
J
Jagne • couple • gb
10
2026-09-14 • via Nuitee
M
Mandy • solo_traveller • gb
10
Pros:

The staff very helpful getting me extra loo rolls coffee etc for my room

2026-09-14 • via Nuitee
B
Butt • couple • gb
10
Fabulous
Pros:

Comfortable and breakfast was fab

2026-09-14 • via Nuitee
M
Maxine • solo_traveller • gb
8
We booked the hotel to attend an Aston Villa football match. It took us just about 20 minutes to walk to the stadium.
Pros:

Great value for money and including a good breakfast and parking.

2026-09-14 • via Nuitee