Holiday Inn Express Birmingham Star City by IHG

Hotels
•
Holiday Inn Express
7.7 (3147 reviews)
Cuckoo Road, Heartlands Parkway , Birmingham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality outdated
Breakfast service needs improvement

Categories

Cleanliness
6.95
Some guests mentioned cleanliness issues like cold rooms and missing shower gel.
Service
8.45
Staff were consistently praised for their friendliness and helpfulness.
Location
8.45
Location received positive feedback, being easy to find and close to amenities.
Room Quality
6.95
Several comments mentioned the rooms needing attention and being dated.
Amenities
7.45
Breakfast variety noted, but some issues with service and items missing.
Value for Money
8.45
Guests felt overall value was good considering price and included breakfast.
Food and Beverage
7.45
Mixed reviews on breakfast quality; some disappointment noted.
Overall Experience
7.45
Guests reported a generally pleasant stay with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Convenient Location
Located just off the M6 with easy road access to Birmingham city centre, Holiday Inn Express Star City is the perfect base for exploring the area.

Entertainment at Your Doorstep
Adjacent to the Star City entertainment complex, guests can enjoy a variety of dining options, a 30-screen cinema, bowling, a casino, and a climbing centre, ensuring there's something for everyone.

Comfortable Accommodation
Featuring spacious rooms equipped with modern amenities such as flat-screen TVs, work desks, and large showers, along with complimentary tea and coffee, Holiday Inn Express Star City offers great value for a relaxing stay.

Book your stay now and experience the convenience and comfort of Holiday Inn Express Star City.

Important information:

Full matching ID is required for double occupancy bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 3147 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 7.45
D
Dr SAEED ALGHADIE • solo_traveller • gb
10
2026-04-11 • via Nuitee
S
Shawn • solo_traveller • gb
8
2026-04-10 • via Nuitee
R
Ray • family_with_children • gb
8
Pros:

Good location , pleasent staff

Cons:

Cant fault it very goog all round

2026-04-10 • via Nuitee
S
Sokołowski • family_with_children • pl
10
2026-04-10 • via Nuitee
M
marc • family_with_children • gb
7
Pros:

Breakfast, staff

Cons:

The room was smelly and the bed uncomfortable, 120 pounds a night, rip off

2026-04-09 • via Nuitee
H
Howard • family_with_children • gb
8
Pros:

The bed and breakfast

Cons:

The walk to the room

2026-04-07 • via Nuitee
A
Amar • couple • gb
7
Pros:

Plenty of parking and very friendly staff.

Cons:

Breakfast menu was very basic

2026-04-07 • via Nuitee
N
Nadia • extended_group • gb
10
2026-04-07 • via Nuitee
S
Safi • couple • gb
10
2026-04-07 • via Nuitee
G
Georgina • solo_traveller • gb
8
2026-04-06 • via Nuitee
S
subcat qurnain • solo_traveller • gb
5
Pros:

Front desk

Cons:

Ok

2026-04-06 • via Nuitee
I
Ibtesam • solo_traveller • gb
10
2026-04-06 • via Nuitee
I
Ibrar • extended_group • gb
8
2 days
Pros:

Little bit cold

Cons:

Good

2026-04-06 • via Nuitee
P
Pharwahe • couple • gb
9
2026-04-06 • via Nuitee
S
shukria • family_with_children • gb
10
2026-04-06 • via Nuitee
J
Julie • family_with_children • gb
6
2026-04-05 • via Nuitee
M
Mohammad • family_with_children • gb
10
2026-04-04 • via Nuitee
J
Jhangeer • extended_group • gb
10
Will Definitely be recommending to family and friends
Pros:

Location staff where nice and welcoming and overall nice and spacious

2026-04-04 • via Nuitee
S
Shagufta • couple • gb
2
2026-04-04 • via Nuitee
G
G Mostyn • family_with_children • gb
8
2026-04-03 • via Nuitee