Best Western Cleveland Inn & Suites

Hotels
•
Best Western
8.4 (404 reviews)
708 Highway 59 South , Cleveland , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Cons:
Limited breakfast options
Maintenance issues noted

Categories

Cleanliness
8.18
Clean and tidy but noted issues with dirty rooms in some reviews.
Service
9.15
Many reviews highlight friendly and accommodating staff.
Location
8.69
Ideal location mentioned in several positive reviews.
Room Quality
8.14
Rooms are comfortable and spacious, though some issues noted.
Amenities
7.67
Limited options in amenities mentioned, including breakfast offerings.
Value for Money
8.53
Considered reasonable for the amenities and service provided.
Food and Beverage
7.68
Breakfast options were reported as limited and not fully cooked.
Overall Experience
9.15
Generally positive experiences despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:42

Property Description

Convenient Location
Located just a 10 minutes’ drive from central Cleveland, Texas and the Cleveland Historical Museum, Best Western Inn & Suites Cleveland offers easy access to local attractions.

Comfortable Rooms
Each room is equipped with a microwave, compact refrigerator, and coffee-making facilities for your convenience. Enjoy free WiFi, cable TV, and a work desk in every room.

Amenities Galore
Start your day with a daily continental breakfast, take a refreshing dip in the outdoor pool, and stay active with free access to the gym. Plus, benefit from the business centre and free on-site parking.

Experience comfort and convenience at Best Western Inn & Suites Cleveland. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 404 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.53
Food and Beverage: 7.68
Overall Experience: 9.15
N
Nick • solo_traveller • gb
8
2026-04-24 • via Nuitee
R
roy • family_with_children • us
10
2026-03-27 • via Nuitee
D
Daniel • couple • nl
8
2026-03-22 • via Nuitee
T
Tom • family_with_children • us
10
2026-03-21 • via Nuitee
S
Sandra • couple • us
10
For a quick night stay while on the road it was perfect. Nice breakfast
Pros:

Convenient along Highway 59

Cons:

Bed could be more comfortable

2026-03-15 • via Nuitee
C
christie • family_with_children • us
8
2026-03-12 • via Nuitee
H
Hilda • couple • pr
7
Muy buena para pasar unos días de Cleveland. Aunque en Texas todo es distante, tiene buena ubicación. Tiene un centro co
Pros:

Tienen un personal excelente,todos muy amables y serviciales, prestos a resolver situaciones.

Cons:

La habitación que me asignaron era alfombrada y se sentía olor a humedad y polvo. Lo informe y me pasaron a otra sin alfombra, la cual tenía una filtración de agua por el piso.

2026-03-10 • via Nuitee
M
Mindy • family_with_children • us
7
Cons:

Clothes left behind in my my room

2026-03-04 • via Nuitee
M
Mason • solo_traveller • us
9
2026-03-04 • via Nuitee
T
TaLaura • extended_group • us
8
2026-03-02 • via Nuitee
L
Lambert • family_with_children • us
9
Pros:

La tranquilidad y limpieza

2026-03-02 • via Nuitee
H
Hunter • family_with_children • us
2
Cons:

We were charged for an extra night

2026-03-02 • via Nuitee
J
Jill • family_with_children • us
7
It's good but needs improvements
Pros:

The bedding was clean and nice and white. The room was clean and didn't have any funky smells and for the most part it was pretty quiet. I do like that all of the rooms here are quite spacious and I appreciate the high ceilings and the crown moldings. I do believe that the furniture needs to be updated, especially the sofas and the sofa beds and floors and there were cracked tiles in the bathroom.

Cons:

The bathroom faucet continuously ran no matter how tight I could tighten it. There was black mold around the top of the tub where the tile met the tub which was kind of gross and it never seemed to dry. The blow dryer did not work no matter what I did to it. And a nice thick blanket on the bed would have been nice instead of a very thin sheet. A very thin blanket and then what look like another thin sheet was just not enough. And on a king size bed there was only three pillows. I personally feel like there should have been four. And the pillows weren't even king size. There was no shampoo and conditioner. Just a teeny tiny little two-in-1 bottle. And four what turned out to be $100 for the night seemed a bit high for the accommodations even though it included breakfast that we didn't even eat because we didn't have. Burgundy colored sofa look like it needed to be steam cleaned And I've noticed that most of the hotels that we stay in nowadays no longer has carpet and the carpet is just kind of creepy itself because you just don't know what's been spilled on it done on it or anything. And it would be nice if the lighting was all one color instead of having bright white light bulbs and soft warm bulbs . I prefer the warm light myself , the bright white ones are just too bright .Overall this is about my third or fourth stay at this location and I like that it's close to the gas station and Popeyes is walking distance but for that amount of money for a night I think it could be better.

2026-02-23 • via Nuitee
M
Michael • solo_traveller • us
5
Subpar hotel
Pros:

Smelled bad like a run down hotel needs updating and better maintenance

Cons:

Maintenance the elevator was acting up the cable didn’t work in the room, the floors smelled really bad, reeked of weed in the elevator

2026-01-30 • via Nuitee
E
Eichelberger • couple • us
4
Needs updates in rooms..
Pros:

Poor..

Cons:

Choices of breakfast items ... Same everyday & fruit was rotten.

2026-01-27 • via Nuitee
M
Marland • extended_group • us
1
Very unappreciated tried to talk to management and was told that management only works on the weeken
Cons:

The staff told me that I stayed there before in room 207 and smoked in the room cigarettes and try to charge me I asked $100 to stay the night for one night I tried to explain to them that I have never stayed in a Best Western before but me and my father had the same name could have been him but they would not hear it and left me and my family in the cold

2026-01-27 • via Nuitee
J
Judy • solo_traveller • us
10
Fantastic hidden gem.
Pros:

Clean, fresh, comfortable. Price was great. Staff was very helpful and accommodating.

Cons:

The fitness center was small, but expected that for the bargain.

2026-01-24 • via Nuitee
P
patricia • family_with_children • us
10
2026-01-23 • via Nuitee
L
Lisa • couple • us
7
Will not pick this hotel to stay at again.
Pros:

The staff didn't seem to want to add more food to the breakfast when it ran out even though there was still guest wanting to eat and it was still early.

Cons:

There was not enough bedding on the bed. The pool had nasty green water. The staff was not very friendly.

2026-01-19 • via Nuitee
V
Veronica • family_with_children • us
10
N/a
Pros:

N/a

Cons:

N/a

2026-01-19 • via Nuitee