Hampton Inn & Suites Pittsburgh Downtown

Hotels
Hampton Inn
9.2 (1349 reviews)
1247 Smallman Street , Pittsburgh , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool maintenance issues
Some noise issues reported

Categories

Cleanliness
8.34
Positive mentions of cleanliness, but some comments about minor issues.
Service
9.81
Staff were consistently described as friendly and helpful.
Location
9.85
Location was praised in multiple reviews, with easy access to local attractions.
Room Quality
8.8
Rooms were described as spacious and clean, with a good view.
Amenities
9.33
Amenities like free parking and a nice breakfast were frequently highlighted.
Value for Money
9.29
Guests felt they received good value, especially with free parking.
Food and Beverage
8.84
Breakfast was generally well-reviewed, but some found it lacking.
Overall Experience
9.31
Overall positive sentiment; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:04

Property Description

Convenient Location near Attractions
Located in the heart of Pittsburgh, Pennsylvania city centre, Hampton Inn & Suites offers easy access to museums, gardens, and entertainment options. Explore the nearby Frick Art & Historical Center or enjoy a fun-filled day at Kennywood Park.

Enjoyable Amenities
Relax and unwind at the indoor swimming pool or stay active at the exercise centre equipped with a Peloton bike. Start your day right with a complimentary hot breakfast and grab snacks from the Suite Shop for a quick bite anytime.

Comfort and Convenience
With a prime location and a range of amenities, Hampton Inn & Suites Pittsburgh Downtown ensures a pleasant stay for guests of all ages. Book now for a memorable experience in the vibrant city of Pittsburgh.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1349 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
R
Robert family_with_children us
9
2026-07-24 via Nuitee
G
Gabriele family_with_children at
10
2026-07-22 via Nuitee
L
Lauren family_with_children us
10
I would stay here again and was impressed with the staff and hotel!
Pros:

Friendly, helpful staff—customer service was exceptional. Big, clean room, nice breakfast, washer & dryer, and a parking lot!

Cons:

Nothing to change.

2026-07-20 via Nuitee
C
Carolyn family_with_children us
9
Location was great and free parking was a bonus!
Pros:

Location was great

2026-07-17 via Nuitee
P
Patricia couple us
10
2026-07-13 via Nuitee
S
SweetCincy Family
10
Rachael & Mary & Staff are the BEST.....GREAT STAY!!!!
Pros:

we enjoyed our one nite stay at this hotel...Rachel at desk was very friendly and welcoming....being Diamond with Hilton, our room was upgraded, and a beautiful plate of cookies, apple cider, snacks with card celebrating our 46th anniversary...That was the most sincere sweet sentiment/card we could ever imagine from a hotel...Mary, thank you for your kindness....I cannot say enough about the room, treats, staff, and our total stay....this Hampton inn has been the best Hampton INN we've ever stayed at. this hotel is a must, priced terrific, parking great, location across the Heinz History Museum, which we all went...Just a perfect location......thank you all again for all your friendliness, it really makes this hotel SHINE!!!!! Kudo's to All!!! Plus, an extra thanks to Rachel & Mary, you totally made our stay and started our journey out with AAAAA+++++. Thank you both again.... :) :) :) :)

2026-07-10 via Tripadvisor
N
Naomi solo_traveller gb
8
Pros:

Beautiful location, large bedroom and bathroom facilities. Liked the jacuzzi and fitness suite, tea and coffee and facilities in reception. Liked the meticulous and helpful receptionist, Holly, who couldnt do enough for us. Breakfast good.

2026-07-09 via Nuitee
L
Lisa solo_traveller us
9
2026-07-09 via Nuitee
P
PAwriter1995 Family Indiana, Pennsylvania
10
Kudos to Everyone at the Hampton on Smallman Street!
Pros:

The Hampton Inn on Smallman Street was one of the best hotels I've stayed in! The staff members were incredibly friendly and efficient, the facility was very clean, and the free parking was great. I reserved four rooms several months ago for family members, and called the night before we arrived and spoke to James to request that they be close together. James was very helpful, plus we had the pleasure of meeting him and Izzy when we checked in the next day. Thank you for a comfortable, friendly stay!

2026-07-04 via Tripadvisor
J
Jessica couple us
9
Fab stay in Pittsburgh!
Pros:

Location, cleanliness and free parking!

Cons:

Nothing to report

2026-07-03 via Nuitee
H
Harold couple us
10
Perfect
Pros:

Everything

2026-07-03 via Nuitee
B
brooksg319 Couples
10
Super Clean Hampton Inn & Suites
Pros:

Very nice. SUPER CLEAN accommodations in downtown Pittsburgh; easy check in; easy parking on premises. Breakfast items selection fair, but good. Very polite and engaging staff with ALL interactions! Highly recommend!

2026-07-01 via Tripadvisor
J
Jill solo_traveller us
8
2026-06-29 via Nuitee
S
suzanne family_with_children us
10
Loved it all...
Pros:

Room was very nice and big. Beds comfy. Fridge in room was unplugged so had to plug it back in. We were wondering why it wasn't getting cold. Worked good after that. Very good breakfast. All was convenient for what we were their for. Staff very friendly. Thank you.

2026-06-27 via Nuitee
D
Dan solo_traveller il
10
2026-06-26 via Nuitee
D
Dan couple us
9
Would stay here again.
Pros:

This location was close to the Strip District of Pittsburgh. Having never been here before, we visied the restaurants and shops. We’re hoping to be back later this year to explore more.

Cons:

N/A

2026-06-23 via Nuitee
C
Courtney family_with_children us
10
2026-06-22 via Nuitee
J
Julieta solo_traveller ar
9
2026-06-20 via Nuitee
D
Debra family_with_children us
10
2026-06-20 via Nuitee
P
Paul couple us
10
Pros:

Breakfast was great

2026-06-18 via Nuitee