Hampton Inn & Suites Pittsburgh Downtown

Hotels
•
Hampton Inn
9.2 (1286 reviews)
1247 Smallman Street , Pittsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool maintenance issues
Some noise issues reported

Categories

Cleanliness
8.34
Positive mentions of cleanliness, but some comments about minor issues.
Service
9.81
Staff were consistently described as friendly and helpful.
Location
9.85
Location was praised in multiple reviews, with easy access to local attractions.
Room Quality
8.8
Rooms were described as spacious and clean, with a good view.
Amenities
9.33
Amenities like free parking and a nice breakfast were frequently highlighted.
Value for Money
9.29
Guests felt they received good value, especially with free parking.
Food and Beverage
8.84
Breakfast was generally well-reviewed, but some found it lacking.
Overall Experience
9.31
Overall positive sentiment; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:04

Property Description

Convenient Location near Attractions
Located in the heart of Pittsburgh, Pennsylvania city centre, Hampton Inn & Suites offers easy access to museums, gardens, and entertainment options. Explore the nearby Frick Art & Historical Center or enjoy a fun-filled day at Kennywood Park.

Enjoyable Amenities
Relax and unwind at the indoor swimming pool or stay active at the exercise centre equipped with a Peloton bike. Start your day right with a complimentary hot breakfast and grab snacks from the Suite Shop for a quick bite anytime.

Comfort and Convenience
With a prime location and a range of amenities, Hampton Inn & Suites Pittsburgh Downtown ensures a pleasant stay for guests of all ages. Book now for a memorable experience in the vibrant city of Pittsburgh.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Feb 26, 2026 until Tue, Mar 31, 2026
Hot tub/jacuzzi is closed from 2026-03-31 until 2026-03-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1286 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
V
Vicki • extended_group • us
10
It was the perfect place to stay for my purpose. Staff was professional and very friendly. Rooms were very clean. Beds w
Pros:

Great location, minutes away from the Allegheny General Hospital, reason why I was in the city.

Cons:

Nothing

2026-03-28 • via Nuitee
T
Tanna • solo_traveller • us
10
2026-03-25 • via Nuitee
T
Thomas • couple • us
9
Pros:

The staff were all very kind & pleasant. I was attending an event at the Convention Center, so the location was perfect. The room was nicely furnished, spacious, comfortable, & clean.

Cons:

The pillows. That's it - the pillows. They weren't full sized. They were more like throw pillows, and they weren't very comfortable.

2026-03-24 • via Nuitee
J
Joanne • extended_group • gb
9
Great visit
Pros:

Breakfast could have been made better with some more healthy options

Cons:

Swimming pool was closed

2026-03-16 • via Nuitee
D
Debra • couple • us
10
2026-03-16 • via Nuitee
M
Maureen • couple • us
5
2026-03-11 • via Nuitee
J
joeltK5959ZO • Business
10
Nice newer hotel right downtown
Pros:

I really enjoyed my stay. Parking was convenient. Location was great with a history museum right across the street, tons of restaurants around, and several other cool things to do close by. Free Breakfast was also pretty good and Ash was super nice and helpful!

2026-03-09 • via Tripadvisor
M
marlin • couple • us
10
Pros:

Everything! Location,free parking

Cons:

Nothing

2026-03-08 • via Nuitee
N
Nicole • couple • us
7
Pros:

The breakfast oatmeal and sausage were good.

Cons:

The eggs were sitting in water. No shampoo or body wash in hotel room dispensers.

2026-03-08 • via Nuitee
C
Caroline S • couple • us
10
2026-03-07 • via Nuitee
M
Margaret • couple • us
10
2026-03-05 • via Nuitee
A
Anthony • couple • us
8
Overall we were happy and will be staying here again.
Pros:

Very clean. The kids loved the pool area. The staff was very kind and friendly.

Cons:

The best was pretty firm. Some people might like that level of firmness but my preference is a softer bed.

2026-03-04 • via Nuitee
M
Miranda • solo_traveller • us
9
Pros:

It was clean, AC unit worked great, TV as well, staff were very friendly.

Cons:

The pool and gym were closed for renovations but at no point during booking/check in were we advised of this. Kind of felt like a scam, considering there wasn’t any discounts either for staying there.

2026-03-04 • via Nuitee
W
Wendy • solo_traveller • us
10
I would stay there again…100%
Pros:

Very clean, lots of parking, had to use a key card to get in. The view from our room was very nice also.(we had 3 windows)

2026-03-04 • via Nuitee
T
Teresa • family_with_children • us
10
Fantastic
Pros:

The room was big and spacious. Very clean. The breakfast was delicious. Staff was very friendly.

2026-03-04 • via Nuitee
R
Rick • couple • us
10
2026-03-03 • via Nuitee
C
Cora • extended_group • us
10
Great stay!
Pros:

The front desk girls at check in were hands down amazing!

Cons:

Pool was cold.

2026-03-02 • via Nuitee
P
Patricia • couple • us
9
2026-03-02 • via Nuitee
Z
Z5146GMjoannac • Friends getaway
10
Did not disappoint!
Pros:

We were in town for high school basketball championship games at the Pete. Holly took exceptional care of us!! The room and breakfast were great! Thank you Holly!

2026-03-01 • via Tripadvisor
A
Ashley • extended_group • us
9
Overall perfectly wonderful stay. Breakfast is amazing!!
Pros:

Very friendly staff. Super clean and pricing was great!! Couch super comfy.

Cons:

The bed was on harder side but still comfortable just little achy in AM

2026-03-01 • via Nuitee