Hampton Inn & Suites Abilene I-20

Hotels
•
Hampton Inn
8.7 (240 reviews)
3526 West Lake Road , Abilene , us
+1 325-673-4400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Clean rooms
Convenient location
Cons:
Uncomfortable beds
Issues with facilities
Noise from construction

Categories

Cleanliness
8.14
Several mentions of cleanliness but also issues with facilities needing updates.
Service
9.11
Multiple reviews praised helpful and friendly staff.
Location
9.15
Location is frequently described as excellent and convenient.
Room Quality
8.1
Rooms are clean but some guests reported uncomfortable beds.
Amenities
8.63
Great breakfast offerings mentioned; additional snacks a nice touch.
Value for Money
8.59
Generally good value mentioned despite some dissatisfaction.
Food and Beverage
9.14
Breakfast options noted as excellent and varied.
Overall Experience
8.71
Many reviews highlight a positive stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:48

Property Description

Relaxation and Convenience at Hampton Inn & Suites Abilene I-20

Outdoor Pool and Sundeck: Enjoy a refreshing dip in the outdoor pool or soak up the sun on the sundeck at our Abilene hotel.

Modern Amenities: Stay connected with free Wi-Fi, unwind while watching your favorite shows on a 32-inch flat-screen TV, and enjoy the convenience of coffee facilities in your room.

Convenient Location: Just a short drive from Dyess Air Force Base, our hotel is the perfect choice for travelers looking for comfort and accessibility in Abilene, Texas.

Experience comfort and convenience at Hampton Inn & Suites Abilene I-20 - book your stay with us for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Guest Reviews

8.7
Based on 240 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.71
J
Joe • solo_traveller • us
9
2026-08-21 • via Nuitee
S
Suzanne • couple • us
9
2026-08-15 • via Nuitee
P
Pabla Pena • couple • us
10
2026-08-06 • via Nuitee
C
Christina • solo_traveller • us
8
2026-08-04 • via Nuitee
M
Marijon • couple • us
8
Would stay again
Pros:

Great beds

Cons:

Quality of Breakfast foods was low. Nothing fresh except fruit. Eggs were bad. Too many added artificial flavorings.

2026-08-04 • via Nuitee
T
Tommie • family_with_children • us
8
Very. Clean, good breakfast was very good, staff was exceptional.
Pros:

Nice, updated, clean & staff was very personal able.

Cons:

The beds were uncomfortable. I stay at Hamptons for their comfortable beds. These were lumpy & uncomfortable. The top bedding was vey scratchy on my skins. I was disappointed in the comfort
We couldn't figure out the TV, volume to be exact. It was very low and trying to adjust it the only other setting was to mute.

2026-08-02 • via Nuitee
J
Jill • couple • us
10
Great stay and great value
Pros:

Rooms were so clean. Breakfast was amazing with a large spread to choose from. Staff was incredible and friendly. Hotel itself is nice and updated.

2026-07-06 • via Nuitee
D
Daniel • solo_traveller • us
8
Overall it was good. I would stay there again.
Pros:

Breakfast was good. The location was right for my needs.

Cons:

The shower drain was clogged and I went ahead and took care of it myself since it was just a bunch of hair stuck in it. Got it working so I could shower.

2026-06-11 • via Nuitee
B
Brittany • couple • us
10
2026-06-11 • via Nuitee
R
Richard • couple • us
9
2026-05-20 • via Nuitee
D
DEVNI • family_with_children • au
10
Excellent. A huge thank you to Hope who assisted us mostly.
Pros:

Good breakfast.
Nice to have some more veggie options.
Very close to my university.

2026-05-11 • via Nuitee
K
Kim • solo_traveller • us
8
Needs updating
Cons:

Needs updating

2026-04-03 • via Nuitee
T
Troy • couple • us
9
2026-03-16 • via Nuitee
V
Veronica • couple • us
10
2026-03-03 • via Nuitee
E
Edna • solo_traveller • us
10
Pros:

Staff members very friendly. Very clean. And location was excellent.

2026-02-13 • via Nuitee
J
John • family_with_children • us
10
Pros:

Staff was very helpful and accommodating.

2026-01-21 • via Nuitee
A
Abraham • solo_traveller • us
9
Needed the alone time and all was peaceful.
Pros:

Breakfast, excellent.

Cons:

N/A

2026-01-19 • via Nuitee
C
Calvin • solo_traveller • us
9
Great stay!
Pros:

Location was great, Breakfast awesome!

Cons:

That you could also enter from side doors. I could see my car from where I parked.

2026-01-19 • via Nuitee
G
Gary • solo_traveller • us
8
Great value, location and clean.
Pros:

Excellent breakfast. Clean. Great location off I-20 close to restaurants and gas stations.

2026-01-19 • via Nuitee
J
James • couple • us
10
2026-01-19 • via Nuitee