Hampton Inn & Suites Abilene I-20

Hotels
•
Hampton Inn
8.7 (226 reviews)
3526 West Lake Road , Abilene , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Clean rooms
Convenient location
Cons:
Uncomfortable beds
Issues with facilities
Noise from construction

Categories

Cleanliness
8.14
Several mentions of cleanliness but also issues with facilities needing updates.
Service
9.11
Multiple reviews praised helpful and friendly staff.
Location
9.15
Location is frequently described as excellent and convenient.
Room Quality
8.1
Rooms are clean but some guests reported uncomfortable beds.
Amenities
8.63
Great breakfast offerings mentioned; additional snacks a nice touch.
Value for Money
8.59
Generally good value mentioned despite some dissatisfaction.
Food and Beverage
9.14
Breakfast options noted as excellent and varied.
Overall Experience
8.71
Many reviews highlight a positive stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:48

Property Description

Relaxation and Convenience at Hampton Inn & Suites Abilene I-20

Outdoor Pool and Sundeck: Enjoy a refreshing dip in the outdoor pool or soak up the sun on the sundeck at our Abilene hotel.

Modern Amenities: Stay connected with free Wi-Fi, unwind while watching your favorite shows on a 32-inch flat-screen TV, and enjoy the convenience of coffee facilities in your room.

Convenient Location: Just a short drive from Dyess Air Force Base, our hotel is the perfect choice for travelers looking for comfort and accessibility in Abilene, Texas.

Experience comfort and convenience at Hampton Inn & Suites Abilene I-20 - book your stay with us for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 226 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.71
E
Edna • solo_traveller • us
10
Pros:

Staff members very friendly. Very clean. And location was excellent.

2026-02-13 • via Nuitee
J
John • family_with_children • us
10
Pros:

Staff was very helpful and accommodating.

2026-01-21 • via Nuitee
G
Gary • solo_traveller • us
8
Great value, location and clean.
Pros:

Excellent breakfast. Clean. Great location off I-20 close to restaurants and gas stations.

2026-01-19 • via Nuitee
A
Abraham • solo_traveller • us
9
Needed the alone time and all was peaceful.
Pros:

Breakfast, excellent.

Cons:

N/A

2026-01-19 • via Nuitee
J
James • couple • us
10
2026-01-19 • via Nuitee
C
Calvin • solo_traveller • us
9
Great stay!
Pros:

Location was great, Breakfast awesome!

Cons:

That you could also enter from side doors. I could see my car from where I parked.

2026-01-19 • via Nuitee
A
Alec • family_with_children • us
9
2025-12-25 • via Nuitee
G
Griselda • couple • us
10
Will be staying here from now on
Pros:

Closest to HSU

Cons:

I loved this place

2025-11-29 • via Nuitee
A
Alejandra • couple • us
10
We had to stay cause we had a emergency.
Pros:

The rooms are very clean and I want to thank Melissa and Hope for all the help they provided for us.

Cons:

n/a

2025-10-27 • via Nuitee
D
Douglas
10
Pros:

Front desk was great

2025-10-13 • via Nuitee
O
oskara119 • Couples • Dallas, Texas
10
Exceeded Our Expectations .
Pros:

The reviews are mixed, but we had a great stay. The staff were exceptionally nice and welcoming.
We could see that they are working on the facilities while staying open, and our room was freshly redone.

2025-10-12 • via Tripadvisor
P
Patricia • family
10
Pros:

Great property great staff very friendly beds were comfortable

2025-10-11 • via Nuitee
T
Tammy • pet
10
Pros:

the people at the front desk were very helpful.

2025-10-01 • via Nuitee
L
Ladonna • couple • us
10
2025-09-29 • via Nuitee
K
king • family_with_children • us
10
2025-09-28 • via Nuitee
W
Wendy • family
10
Pros:

Young man at the check-in was very polite, informative and was very helpful

2025-09-22 • via Nuitee
G
Ginger • family
10
Pros:

We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care!
The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!

2025-09-18 • via Nuitee
Y
Yolanda • family_with_children • us
10
2025-09-17 • via Nuitee
M
Martin and Nancy
10
Pros:

Nice place to stay.

2025-09-12 • via Nuitee
B
Ben • couple • fr
10
2025-09-10 • via Nuitee